Hyundai Ioniq Hybrid 2020 User manual

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All information in this Owner's Manual is current at the time of publi-
cation. However, HYUNDAI Auto Canada Corp. reserves the right to
make changes at any time so that our policy of continual product
improvement may be carried out.
This manual applies to all HYUNDAI models and includes descriptions
and explanations of optional as well as standard equipment. As a
result, you may find material in this manual that does not apply to your
specific vehicle.
* Trademarks and tradenames owned in Canada by HYUNDAI Auto
Canada Corp. which carries on business as HYUNDAI Auto Canada.

F2
Your HYUNDAI should not be modified in any way. Such modifications may adversely affect
the performance, safety or durability of your HYUNDAI and may, in addition, violate condi-
tions of the limited warranties covering the vehicle. Certain modifications may also be in vio-
lation of regulations established by the Department of Transportation and other government
agencies in your country.
Your vehicle is equipped with electronic fuel injection and other electronic components. It is
possible for an improperly installed/adjusted two-way radio or cellular telephone to adversely
affect electronic systems. For this reason, we recommend that you carefully follow the radio
manufacturer's instructions or consult your HYUNDAI dealer for precautionary measures or
special instructions if you choose to install one of these devices.
CAUTION: MODIFICATIONS TO YOUR HYUNDAI
TWO-WAY RADIO OR CELLULAR TELEPHONE INSTALLATION

F3
This manual includes information titled as DANGER, WARNING, CAUTION and NOTICE.
These titles indicate the following:
SAFETY AND VEHICLE DAMAGE WARNING
DANGER indicates a hazardous situa-
tion which, if not avoided, will result
in death or serious injury.
DANGER
WARNING indicates a hazardous situ-
ation which, if not avoided, could
result in death or serious injury.
CAUTION indicates a hazardous situa-
tion which, if not avoided, could result
in minor or moderate injury.
CAUTION
NOTICE indicates a situation which, if
not avoided, could result in vehicle
damage.
NOTICE
WARNING

F4
INTRODUCTION
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome you to the growing number of
discerning people who drive HYUNDAIs. We are very proud of the advanced engineering and high-quality construc-
tion of each HYUNDAI we build.
Your Owner's Manual will introduce you to the features and operation of your new HYUNDAI. To become familiar with
your new HYUNDAI, so that you can fully enjoy it, read this Owner's Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to familiarize you with your vehicle's con-
trols and safety features so you can safely operate your vehicle.
This manual also contains information on maintenance designed to enhance safe operation of the vehicle. It is recom-
mended that all service and maintenance on your car be performed by an authorized HYUNDAI dealer. HYUNDAI deal-
ers are prepared to provide high-quality service, maintenance and any other assistance that may be required.
This Owner's Manual should be considered a permanent part of your vehicle, and should be kept in the vehicle so you
can refer to it at any time. The manual should stay with the vehicle if you sell it to provide the next owner with impor-
tant operating, safety and maintenance information.
HYUNDAI AUTO CANADA
Copyright 2019, HYUNDAI Auto Canada Corp. All rights reserved. No part of this publication may be reproduced,
stored in any retrieval system or transmitted in any form or by any means without prior written permission of HYUNDAI
Auto Canada Corp.
All trademarks and tradenames owned in Canada by HYUNDAI Auto Canada Corp.
Severe engine and transaxle damage may result from the use of poor quality fuels and lubricants that do
not meet HYUNDAI specifications. You must always use high quality fuels and lubricants that meet the
specifications listed on Page 8-7 in the Vehicle Specifications section of the Owner's Manual.
CAUTION

F5
1. What are HYUNDAI Genuine
Parts?
HYUNDAI Genuine Parts are the
same parts used by HYUNDAI
Motor Company to manufacture
vehicles. They are designed and
tested for the optimum safety, per-
formance, and reliability for our
customers.
2. Why should you use genuine
parts?
HYUNDAI Genuine Parts are
engineered and built to meet rigid
manufacturing requirements.
Damage caused by using imita-
tion, counterfeit or used salvage
parts is not covered under the
HYUNDAI New Vehicle Limited
Warranty or any other HYUNDAI
warranty.
In addition, any damage to or fail-
ure of HYUNDAI Genuine Parts
caused by the installation or fail-
ure of an imitation, counterfeit or
used salvage part is not covered
by any HYUNDAI Warranty.
3. How can you tell if you are pur-
chasing HYUNDAI Genuine
Parts?
Look for the HYUNDAI Genuine
Parts Logo on the package (see
below).
HYUNDAI Genuine Parts export-
ed are packaged with labels writ-
ten only in English.
HYUNDAI Genuine Parts are only
sold through authorized
HYUNDAI Dealerships.
GUIDE TO HYUNDAI GENUINE PARTS

F6
Introduction
We want to help you get the greatest
possible driving pleasure from your
vehicle. Your Owner's Manual can
assist you in many ways. To gain an
overview of the contents of your
Owner's Manual, use the Table of
Contents in the front of the manual.
The first page of each Chapter
includes a detailed Table of Contents
of the topics in that Chapter.
To quickly locate information about
your vehicle, use the Index in the
back of the manual. It is an alphabet-
ical list of what is in this manual and
the page number where it can be
found.
For your convenience, we have
incorporated tabs on the right-hand
page edges. These tabs are coded
with the Chapter titles to assist you
with navigating through the manual.
Your safety, and the safety of others,
is very important. This Owner's
Manual provides you with many safe-
ty precautions and operating proce-
dures. This information alerts you to
potential hazards that may hurt you
or others, as well as damage to your
vehicle.
Safety messages found on vehicle
labels and in this manual describe
these hazards and what to do to
avoid or reduce the risks.
Warnings and instructions contained
in this manual are for your safety.
Failure to follow safety warnings and
instructions can lead to serious injury
or death.
Throughout this manual DANGER,
WARNING, CAUTION, NOTICE and
the SAFETY ALERT SYMBOL will
be used.
This is the safety alert sym-
bol. It is used to alert you to
potential physical injury haz-
ards. Obey all safety mes-
sages that follow this symbol
to avoid possible injury or
death. The safety alert sym-
bol precedes the signal words
DANGER, WARNING and
CAUTION.
HHOOWWTTOOUUSSEETTHHIISSMMAANNUUAALL
DANGER indicates a hazardous
situation which, if not avoided,
will result in death or serious
injury.
DANGER
WARNING indicates a hazardous
situation which, if not avoided,
could result in death or serious
injury.
WARNING
SSAAFFEETTYYMMEESSSSAAGGEESS

F7
Introduction
FFUUEELLRREEQQUUIIRREEMMEENNTTSS
NOTICE indicates a situation
which, if not avoided, could result
in vehicle damage.
Your new vehicle is designed to
obtain maximum performance with
UNLEADED FUEL, as well as mini-
mize exhaust emissions and spark
plug fouling.
Your new vehicle is designed to use
only unleaded fuel having an octane
number ((R+M)/2) of 87 (Research
Octane Number 91) or higher. (Do not
use methanol blended fuels)
To prevent damage to the engine
and engine components, never
add any fuel system cleaning
agents to the fuel tank other than
what has been specified.
Consult an authorized HYUNDAI
dealer for additional information.
Gasoline containing alcohol or
methanol
Gasohol, a mixture of gasoline and
ethanol (also known as grain alco-
hol) are being marketed along with or
instead of leaded or unleaded gaso-
line. For example, "E15" is a gasohol
comprised of 15% ethanol and 85%
gasoline.
Do not use gasohol containing more
than 15% ethanol, and do not use
gasoline or gasohol containing any
methanol. Either of these fuels may
cause drivability problems and dam-
age to the fuel system, engine con-
trol system and emission control sys-
tem.
Discontinue using gasohol of any
kind if drivability problems occur.
NOTICE
NOTICE
CAUTION indicates a hazardous
situation which, if not avoided,
could result in minor or moder-
ate injury.
CAUTION
•Do not "top off" after the noz-
zle automatically shuts off
when refueling.
•Always check that the fuel cap
is installed securely to pre-
vent fuel spillage in the event
of an accident.
WARNING

F8
Introduction
"E85" fuel is an alternative fuel com-
prised of 85 percent ethanol and 15
percent gasoline, and is manufac-
tured exclusively for use in Flexible
Fuel Vehicles. "E85" is not compati-
ble with your vehicle. Use of "E85"
may result in poor engine perform-
ance and damage to your vehicle's
engine and fuel system. HYUNDAI
recommends that customers do not
use fuel with an ethanol content
exceeding 15 percent.
To prevent damage to your vehicle’s
engine and fuel system:
• Never use gasohol which con-
tains methanol.
• Never use gasohol containing
more than 15% ethanol.
• Never use leaded fuel or leaded
gasohol.
• Never use "E85" fuel.
Your New Vehicle Limited
Warranty does not cover damage
to the fuel system or any perform-
ance problems caused by the use
of "E85" fuel.
Using Fuel Additives (except
Detergent Fuel Additives)
Using fuel additives such as:
- Silicone fuel additive
- Ferrocene (iron-based) fuel additive
- Other metallic-based fuel additives
may result in cylinder misfire, poor
acceleration, engine stalling, dam-
age to the catalyst, or abnormal cor-
rosion, and may cause damage to
the engine resulting in a reduction in
the overall life of the powertrain.
- The Malfunction Indicator Lamp
(MIL) may illuminate.
Damage to the fuel system or per-
formance problem caused by the
use of these fuels or fuel additives
may not be covered by your New
Vehicle Limited Warranty.
Gasoline containing MMT
Some gasoline contains harmful
manganese-based fuel additives
such as MMT ( Methylcyclopentadienyl
Manganese Tricarbonyl ) .
HYUNDAI does not recommend the
use of gasoline containing MMT.
This type of fuel can reduce vehicle
performance and affect your emis-
sion control system.
The malfunction indicator lamp on
the cluster may come on.
Detergent Fuel Additives
HYUNDAI recommends that you use
good quality gasolines treated with
detergent additives such as TOP TIER
Detergent Gasoline, which help pre-
vent deposit formation in the engine.
These gasolines will help the engine
run cleaner and enhance performance
of the Emission Control System. For
more information on TOP TIER
Detergent Gasoline, please go to the
website (www.toptiergas.com).
NOTICE
NOTICE

F9
Introduction
For customers who do not use TOP
Tier Detergent Gasoline regularly,
and have problems starting or the
engine does not run smoothly, deter-
gent-based fuel additives that you
can purchase separately may be
added to the gasoline. If TOP TIER
Detergent Gasoline is not available,
one bottle of additive added to the
fuel tank at every 12,000 km (7,500
miles) or 12 months is recommend-
ed.
Additives are available from your
authorized HYUNDAI dealer along
with information on how to use them.
Do not mix other additives.
Operation in foreign countries
If you are going to drive your vehicle
in another country, be sure to:
• Observe all regulations regarding
registration and insurance.
• Determine that acceptable fuel is
available.
• This vehicle should not be modi-
fied. Modification of your vehicle
could affect its performance, safety
or durability and may even violate
governmental safety and emis-
sions regulations.
In addition, damage or perform-
ance problems resulting from any
modification may not be covered
under warranty.
• If you use unauthorized electronic
devices, it may cause the vehicle to
operate abnormally, wire damage,
battery discharge and fire. For your
safety, do not use unauthorized
electronic devices.
By following a few simple precautions
for the first 1,000 km (600 miles) you
may add to the performance, econo-
my and life of your vehicle.
• Do not race the engine.
• While driving, keep your engine
speed (rpm, or revolutions per
minute) between 2,000 rpm and
4,000 rpm.
• Do not maintain a single speed for
long periods of time, either fast or
slow. Varying engine speed is need-
ed to properly break-in the engine.
• Avoid hard stops, except in emer-
gencies, to allow the brakes to seat
properly.
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VVEEHHIICCLLEEMMOODDIIFFIICCAATTIIOONNSS

F10
Introduction
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will assist
in understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety sys-
tems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
• How various systems in your
vehicle were operating;
• Whether or not the driver and
passenger safety belts were
buckled/ fastened;
• How far (if at all) the driver was
depressing the accelerator
and/or brake pedal; and,
• How fast the vehicle was travel-
ing.
These data can help provide a bet-
ter understanding of the circum-
stances in which crashes and
injuries occur. NOTE: EDR data
are recorded by your vehicle only
if a non-trivial crash situation
occurs; no data are recorded by
the EDR under normal driving
conditions and no personal data
(e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of per-
sonally identifying data routinely
acquired during a crash investiga-
tion.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
VVEEHHIICCLLEEDDAATTAACCOOLLLLEECCTTIIOONNAANNDDEEVVEENNTTDDAATTAARREECCOORRDDEERRSS

1
2
3
4
5
6
7
8
I
Your Vehicle at a Glance
Safety System of Your Vehicle
Convenient Features of Your Vehicle
Infotainment System
Driving Your Vehicle
What to Do in an Emergency
Maintenance
Specifications
Index
TABLE OF CONTENTS

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HEV (Hybrid Electric Vehicle) System..................H2
Hybrid Vehicle......................................................................H2
PHEV (Plug-in Electric Vehicle) System..............H3
Plug-in Hybrid Vehicle.......................................................H3
Charging the Plug-in Hybrid Vehicle....................H4
Charging Information .........................................................H4
Charging Types ....................................................................H4
Charging Time Information...............................................H4
Charging Status ...................................................................H5
Charging Connector AUTO/LOCK Mode .......................H6
Scheduled Charging............................................................H7
Charging Precautions.........................................................H8
AC Charge .............................................................................H9
Trickle Charge....................................................................H15
Action to be taken when charging stops abruptly...H27
Driving the Hybrid/Plug-in Hybrid Vehicle .......H28
Starting the Vehicle..........................................................H28
Special Features................................................................H29
Hybrid System Gauge ......................................................H31
Plug-in Hybrid Mode (Plug-in hybrid vehicle)..........H32
Aux. Battery Saver+ (Plug-in hybrid vehicle)...........H33
Warning and Indicator Lights ........................................H35
LCD Display Messages.....................................................H36
Energy flow........................................................................H45
Safety Precautions for Hybrid System ..............H49
High Voltage Battery System.........................................H49
Safety Plug.........................................................................H52
High Voltage Battery Cooling Duct ..............................H53
If an Accident Occurs......................................................H54
When the Hybrid Vehicle Shuts Off ............................H55

H2
Hybrid Vehicle
HHEEVV((HHYYBBRRIIDDEELLEECCTTRRIICCVVEEHHIICCLLEE))SSYYSSTTEEMM
The HYUNDAI Hybrid Electric Vehicle (HEV) uses both the gasoline engine and the electric motor for power. The elec-
tric motor is run by a high-voltage HEV battery.
Depending on the driving conditions, the HEV computer selectively operates between the engine and the electric motor
or even both at the same time.
Fuel efficiency increases when the engine is off at idle, or when the vehicle is driven by the electric motor with the HEV
battery.
The HEV battery charge must be maintained, so at times the engine will come on even at idle to act as a generator.
Charging also occurs when decelerating or by regenerative braking.
OAE056066
Startup/Low speed cruise
Electric motor
Acceleration
Electric motor + Engine
High speed cruise
Engine
Deceleration
Charging
Stop
Engine OFF

H3
PPHHEEVV((PPLLUUGG--IINNEELLEECCTTRRIICCVVEEHHIICCLLEE))SSYYSSTTEEMM
Plug-in Hybrid Vehicle
The HYUNDAI Plug-in Hybrid Electric Vehicle (PHEV) shares the characteristics of both a conventional hybrid elec-
tric vehicle and an all-electric vehicle.
When used as a conventional hybrid electric vehicle, the HEV computer selectively operates between the engine and
the electric motor or even both at the same time.
When it is operating in the electric vehicle mode, the vehicle is driven only using the electric motor over a certain dis-
tance until the hybrid battery becomes low. The driving distance in EV mode depends on customer driving style and
road conditions. Aggressive driving maneuvers may at times temporarily enable the engine to operate for maximum
power.
The hybrid battery can be fully charged by connecting a plug to an external electric power source.
OAEPH057200L
Electric Vehicle Mode Startup/Low speed Acceleration High speed Deceleration External charging
Electric motor
CD (Charge Depleting) Mode CS (Charge Sustaining) Mode Charging
Motor Engine+Motor Engine+Motor Charging Battery charging
6

H4
Charging Information
•AC Charge :
The plug-in hybrid vehicle is
charged by plugging into a AC
charger installed in your home or a
public charging station. (For further
details, refer to the 'AC Charge'.)
•Trickle Charge :
The plug-in hybrid vehicle can be
charged by using household elec-
tricity. The electrical outlet in your
home must comply with regulations
and can safely accommodate the
Voltage / Current (Amps) / Power
(Watts) ratings specified on the
portable charge.
Charging Time Information
•AC Charge :
Takes approximately 2 hours 15
minutes at room temperature. (Can
be charged to 100%.)
•Trickle Charge :
For charging at home. Please note
that Trickle Charger is slower than
the AC Charger
CCHHAARRGGIINNGGTTHHEEPPLLUUGG--IINNHHYYBBRRIIDDVVEEHHIICCLLEE
Charging Types
Category Charging Inlet
(Vehicle) Charging Connector Charging Outlet How to Charge Charging Time
AC Charge
Use AC charger
installed in homes
or public charging
station
Approx. 2 hours
15 minutes (to fully
charge, 100%)
Trickle
Charge
Use household
current
For charging at
home. Please note
that Trickle Charger
is slower than the AC
Charger.
• Depending on the condition and durability of the high voltage battery, charger specifications, and ambient
temperature, the time required for charging the high voltage battery may vary.
• Actual charger image and charging method may vary in accordance with the charger manufacturer.
OLFP0Q5006K
OAEEQ016020
OAEEQ016020 OAEEQ016024
OLFP0Q4057N
OLFP0Q5006K

H5
Charging Status
When charging the high voltage bat-
tery, the charge level can be checked
from outside the vehicle.
OAEEQ016025
Operation of Charging Indicator Lamp Details
(1) (2) (3)
(OFF) (OFF) (OFF) Not Charged
Blink (OFF) (OFF)
Charging
0~33%
(ON) Blink (OFF) 34~66%
(ON) (ON) Blink 67~99%
(ON) (ON) (ON) Fully charged (100%)(turns OFF in 5 seconds)
Blink Blink Blink Error while charging
(OFF) (OFF) Blink Charging the 12 V auxiliary battery
(Aux. Battery Saver+)
(OFF) Blink (OFF)
- Reserved charging is operating
(turns OFF after 3 minutes)
- Charging is temporarily interrupted
(e.g. power failure)

H6
CCHHAARRGGIINNGGTTHHEEPPLLUUGG--IINNHHYYBBRRIIDDVVEEHHIICCLLEE((CCOONNTT..))
Charging Connector
AUTO / LOCK Mode
[A]: LOCK mode
[B]: AUTO mode
You may select when the charging
connector can be locked and
unlocked in the charging inlet.
Press the button to change
between AUTO mode and LOCK
mode.
When the Charging Connector
is Locked
• LOCK mode (button indicator off) :
The connector locks when the
charging connector is plugged into
the charging inlet. The connector is
locked until all doors are unlocked
by the driver. This mode can be
used to prevent charging cable
theft.
- If the charging connector is
unlocked when all doors are
unlocked, but the charging cable
is not disconnected within 15 sec-
onds, the connector will be auto-
matically locked again.
- If the charging connector is
unlocked when all doors are
unlocked, but all doors are locked
again, immediately, the connector
will be automatically locked again.
• AUTO mode (button indicator on) :
The connector locks when charg-
ing starts. The connector unlocks
when charging is complete. This
mode can be used when charging
in a public charging station.
LOCK AUTO
Before charging O X
While charging O O
Finished charging O X
OAEPHQ019059N
A
B

H7
Scheduled Charging
(if equipped)
• You can set-up a charging sched-
ule for your vehicle using the info-
tainment system or BlueLink appli-
cation.
Refer to the infotainment system
manual or the BlueLink manual for
detailed information about setting
scheduled charging.
• Scheduled charging can only be
done when using a AC charger or
the portable charger (ICCB: In-
Cable Control Box).
• When scheduled charging is set
and the AC charger or the portable
charger (ICCB: In-Cable Control
Box) is connected for charging, the
indicator lamp in the middle blinks
(for 3 minutes) to indicate that
scheduled charging is set.
• When scheduled charging is set,
charging is not initiated immediate-
ly when the AC charger or portable
charger (ICCB: In-Cable Control
Box) is connected. When immedi-
ate charging is required, use the
infotainment system to deactivate
the scheduled charge setting or
press scheduled charging deacti-
vation ( ) button.
• If you press the scheduled charging
deactivation ( ) button to immedi-
ately charge the battery, charging
must be initiated 3 minutes after the
charging cable has been connect-
ed.
When you press the scheduled
charging deactivation ( ) button for
immediate charging, the scheduled
charge setting is not completely
deactivated. If you need to com-
pletely deactivate the scheduled
charge setting, use the infotainment
system to finalize the deactivation.
Refer to "AC Charge or Trickle
Charge" for details about connecting
the AC charger and the portable
charger (ICCB: In-Cable Control Box).
OAEEQ016026 OAEPHQ019027L

H8
CCHHAARRGGIINNGGTTHHEEPPLLUUGG--IINNHHYYBBRRIIDDVVEEHHIICCLLEE((CCOONNTT..))
Charging Precautions
Actual charger image and charg-
ing method may vary in accor-
dance with the charger manufac-
turer.
•Electromagnetic waves that
are generated from the charg-
er can seriously impact med-
ical electric devices such as
an implantable cardiac pace-
maker.
When using medical electric
devices such as an implantable
cardiac pacemaker, make sure
to ask the medical team and
manufacturer whether charg-
ing your electric vehicle will
impact the operation of the
medical electric devices such
as an implantable cardiac
pacemaker.
•Check to make sure there is
no water or dust on the charg-
ing cable connector and plug
before connecting to the
charger and charging inlet.
Connecting while there is
water or dust on the charging
cable connector and plug may
cause a fire or electric shock.
WARNING
•Be careful not to touch the
charging connector, charging
plug, and the charging inlet
when connecting the cable to
the charger and the charging
inlet on the vehicle.
•Comply with the following in
order to prevent electrical
shock when charging:
- Use a waterproof charger.
- Be careful when touching
the charging connector and
charging plug with your
hands wet, or when standing
in water or snow while con-
necting the charging cable.
- Be careful when there is
lightning.
- Be careful when the charg-
ing connector and plug is
wet.
WARNING
OLFP0Q4057N
■ AC Charger

H9
AC Charge
Actual charger image and charg-
ing method may vary in accor-
dance with the charger manufac-
turer.
•Immediately stop charging
when you find abnormal
symptoms (odor, smoke).
•Replace the charging cable if
the cable coating is damaged
to prevent electrical shock.
•When connecting or removing
the charging cable, make sure
to hold the charging connec-
tor handle and charging plug.
If you pull the cable itself
(without using the handle), the
internal wires may disconnect
or get damaged.This may lead
to electric shock or fire.
WARNING
•Always keep the charging con-
nector and charging plug in
clean and dry condition. Be
sure to keep the charging
cable in a condition where
there is no water or moisture.
•Make sure to use the designat-
ed charger for charging the
electric vehicle. Using any
other charger may cause fail-
ure.
•Before charging the battery,
turn the vehicle OFF.
•When the vehicle is switched
OFF while charging, the cool-
ing fan inside the motor com-
partment may automatically
operate. Do not touch the cool-
ing fan while charging.
•Be careful not to drop the
charging connector. The
charging connector can be
damaged.
CAUTION
OLFP0Q4057N
■ AC Charger