I-View Now easynet ed-p series User manual

DVR Installation Manual
5/21/2013
V1.0
EasyNet ED-P Series DVRs

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 2
Table of Contents
WORKFLOW ...................................................................................................................................................................... 3
INSTALLATION WORKSHEET ...................................................................................................................................... 4
Default DVR Login .............................................................................................................................................................................4
NETWORK SETUP ............................................................................................................................................................ 5
Network Time Protocol (NTP) Setup..................................................................................................................................................6
SMTP Settings ...................................................................................................................................................................................7
Network Port Setup...........................................................................................................................................................................8
Router Settings..................................................................................................................................................................................8
RTSP Setup ........................................................................................................................................................................................9
DDNS Setup (Optional) ......................................................................................................................................................................9
USER SETTINGS ..............................................................................................................................................................10
Changing the Admin Password ........................................................................................................................................................11
RECORDING SETUP .......................................................................................................................................................12
Motion or Event Based Recording ...................................................................................................................................................12
Motion Camera Masking (optional).................................................................................................................................................13
ALARM INPUT SETUP...................................................................................................................................................14
CONFIGURE I-VIEW NOW ENTRY DELAYS.............................................................................................................15
TEST SETTINGS ..............................................................................................................................................................15

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 3
Workflow
1. Network Setup: Setting a Static IP, enabling external access via port forwarding
a. LAN Setup: Static IP address assigned by site IT staff
b. NTP Setup: Setup DVR to automatically update time
c. Port Setup: Forward ports to allow Device commands to be sent from I-View Now
2. Configure SMTP email: This will be used to communicate alerts and alarms to I-View Now. The SMTP server and
SMTP ID provided on the “Installer Data” Worksheet will be used here
3. User Setup: Change the default administrator password. I-View Now will be using this password to log into the
device. I-View Now suggests using the suggested password on the “Installer Data” worksheet.
4. Recording Setup: The DVR will be set to record by schedule or by events. Event recording will only record when
either a motion or alarm event is detected. Scheduled recordings occur during the scheduled time.
5. Alarm Input Setup: Here the technician will be setting up the alarm inputs on the back of the DVR to perform
two actions: 1) Trigger recording on all connected cameras. And most importantly, 2) Send SMTP (email) alert to
I-View Now upon the event of an alarm.
6. Motion Detection Setup: activate video motion recording for desired cameras.
7. Configure I-View Now Entry Delay: Entry delay is configured through the I-View Now portal.
8. Test: Here you will test the individual inputs on the DVR as they are connected to your alarm panel relays or
other input devices. It is recommended that you test all inputs for functionality and to ensure the proper
configuration has been setup in the I-ViewNow portal.
9. Trouble Shooting: This section is provided to help the technician troubleshoot common problems encountered
while installing EasyNet ED-P series DVR’s.

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 4
Installation Worksheet
The I-View Now Portal will provide an Installation Worksheet after entering the DVR make and model into the system.
This sheet will contain configuration information for the DVR’s notifications area, and it provides a form to fill in details
about the site setup (alarms, zone names). An example worksheet is printed below.
You will need to retrieve the IP address while on-site. Ask the customer or the IT department for the IP address, or visit
http://whatismyip.org while on-site for the correct address.
Default DVR Login
Plug a monitor into the VGA output on the DVR. Plug the mouse provided with the DVR into the front side USB port of
the DVR unit. The default password is 000000. Be aware that the Menus presented in this manual can vary slightly
depending on the exact model and firmware version.
User Name: admin
Password: 000000
USB Mouse
VGA Cable
VGA Port

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 5
Network Setup
After logging into the device for the first time, the first setting that should be changed is the IP address. The DVR
requires a static internal IP address because one or more communication ports will have to be forwarded to it from the
firewall or router on site.
Click the setup Menu Icon
Select the Advanced Setup Tab
Click Network
The following network setting information should typically
be obtained from the site’s IT staff. Any DNS server that can
resolve ivnview.com may be used, but 8.8.8.8 and 8.8.4.4
are google’s public DNS servers. Use them if the location’s IT
staff does not have a preferred DNS server.
Ensure DHCP is not checked
Enter The Static IP address for the DVR
Enter the subnet Mask
Enter the default Gateway
Enter 8.8.8.8 for DNS1
Enter 8.8.4.4 for DNS2
If port 7000 is already in use, another port may
be assigned here. If available, default port 7000
may be used
Click Save to finalize settings
The Setup Menu is located at the Top right hand corner of the screen. It is not displayed
until being moused over.
Setup Menu->Advanced tab->Network Menu
Setup Menu->Advanced tab->Network Menu->Network

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 6
Network Time Protocol (NTP) Setup
Time settings are very important for DVRs. Video on the DVR itself is typically stored using a time based scheme, and
large shifts in a DVR’s current time setting can cause peculiar behavior. As such, it is good practice to keep the DVR’s
clock sync’d to an NTP time server.
Return to the network setup menu
Select NTP
Private NTP servers may be used at the discretion of the site’s IT
staff. When the IT staff has no preference, Nuvico’s public NTP
server may be used.
Check Public NTP
Pressing the Test button will verify availability
Click save to apply settings, a verification message will be
displayed
Click OK
Setup Menu->Advanced tab->Network Menu
Setup Menu->Advanced tab->Network Menu->NTP

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 7
SMTP Settings
This section describes how to set up SMTP (email) on the DVR to allow Alarm notifications to be sent to I-View Now.
Navigate back to the Network Setup Menu
Click Notification
The SMTP id for the DVR is generated upon adding the device
to the dealer portal. Both the receiver address and the sender
address must be set to the auto generated SMTP
id for I-View Now to identify alarms from the DVR.
Enter The SMTP id from the installer’s
worksheet into the Receiver address
Enter The SMTP id from the installer’s
worksheet into the Sender address
Enter SMTP Server as ivnview.com
Enter Port as 3480
Ensure SSL is not checked
Enter nuvico for SMTP id, it cannot be blank
Enter nuvico for password, it cannot be blank
Click Test to verify connectivity to the I-View
Now server. This test does not verify if the
Sender/Receiver has been correctly set. It only
tests email connectivity to the I-View Now
Server.
Click Save to finalize settings
Setup Menu->Advanced tab->Network Menu
Setup Menu->Advanced tab->Network Menu->Notification

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 8
Network Port Setup
I-View Now utilizes the device’s network port. The port, which has a default of 7000, must be forwarded from the
Router/firewalls external interface to the DVR’s static internal address. Ideally, this port can be left as the default value,
but on a network where this external port is already in use. It may be necessary to change them. Any changes must be
reflected in the I-View Now Dealer portal settings for that device.
If the ports must be changed
Navigate back to the Network Setup
Enter the new Port number
Click save to finalize settings
Router Settings
Router settings must be examined on a case by case basis. I-View Now requires one port to be forwarded to the device.
This can be done either through port forwarding or NAT (Network Address Translation) depending on what the
installation site’s router supports. With either of these router features, any unused/unfiltered external port can be
forwarded to the port. For example External Port 9000 could be forwarded to the DVR on port 7000 internally. In this
case, the default TCP port on the DVR itself could be left alone.
The other approach would be to forward external ports to the DVR using the same external port and internal port. In
this case, the ports must be set on the DVR through Network Settings. Common ports used for forwarding the device
port are 7001, 7002, 8000, 8001 or 8002.
For any of these situations it is the external IP address and external port numbers that must be entered into the I-View
Now “Installer’s Portal.”
Note: Any ports used must be unblocked in any firewall devices (typically just the router).
Setup Menu->Advanced tab->Network Menu->Network

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 9
RTSP Setup
I-View Now utilizes the EasyNet DVR’s RTSP stream for streaming both live and pre-event video.
Navigate to Setup->Advanced Setup Tab->Network
Click RTSP
Check RTSP Server On
Uncheck Standard Port (554)
Check RTSP Over TCP
Check RTSP Over HTTP
Click Save
DDNS Setup (Optional)
For locations that do not have a static external IP address, DDNS
may be employed.
Navigate to Setup->Advanced Setup Tab->Network
Click DDNS
Check DDNS On
Set interval 5 minutes
Set Port Forwarding Auto
Click Test
Click Save
The generated network URL can be
entered into the I-View Now Dealer’s Portal
as the IP address for the Device. Do not
include the http:// or the :port number at the
end. IE use entries of the form
example.nuvicoconnect.com.

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 10
User Settings
This section instructs the tech on how to setup a user account for customer usage. The reason for setting up a separate
account is not to lock them out of the DVR, rather it is to prevent them from making changes to the DVR that would
inhibit the DVR’s use with I-ViewNow.
Navigate to Setup->Advanced Setup Tab
Click Account
Select the User Tab
Click the Password field next of user
Change the password to a password of the location
managements choosing.
Click Save to finalize the password
Alternatively, a new user and password may be created
Next we must give the user account the permissions required
to access the DVR’s video.
From the Account->Users Tab click the right arrow in
the upper left hand corner of the tab
Select the Group Tab
Click General Permission next to the desired user
Check Network Login, Check Copy, Check PTZ Control,
Check Display Control, Check Local Playback, Check
Network Playback
Click Apply
Click save settings to finalize
Setup->Advanced Setup-> System
Setup->Advanced Setup->System->Account->User Tab
Setup->Advanced Setup->System->Account->Group Tab->General

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 11
Changing the Admin Password
The I-View Now System will use the administrator account and password to retrieve video from the DVR. An auto
generated password is provided on the Dealer’s Web Portal upon device creation. The provided password may be used
or another password may be used so long as it is updated in both the DVR and the Dealer portal.
Click on the ‘admin’ password field
Change the password to the password provided by the
dealer’s web portal
Confirm change
Click OK
Click Save

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 12
Recording Setup
The Nuvico EasyNet DVR records video with 3 different stream settings. The Event Stream is for motion events. The
Panic Stream is for sensor inputs. The Continuous Stream is for continuous recording. It is Essential all of the stream
settings for a given configuration are the same. (i.e if a setup is using Motion and Sensor inputs, it is critical that the
Panic Stream and the Event Stream are configured the same)
Motion or Event Based Recording
The Recording setup determines the format of the video recorded onto the DVR. For clips to be decoded properly all
utilized streams use both the same Frame Rate and Resolution settings. I-View Now suggests setting up all recording
channels in this manner to avoid any potential issues when upgrading or adding cameras to the system.
Navigate to Setup->Advanced Setup Tab->Record
Click Record
Click the Event tab
Click Apply To all
Check Motion Record
Check Alarm Record
Set RES to 4CIF
Set PPS(Frame Rate) to 7
Set QLT Q4
Set PRE to 5 seconds(Pre-Alarm)
Set POST to 10 seconds(Post-Alarm)
Click Save
Click The Arrow Next to the Event Tab to Display the Panic Tab
Check Use On
Set Resolution 4 CIF
Set Frame Rate 7 FPS
Set Quality 4 and Click Save
Encoding types are determined by what triggers the recording IE Alarm, Motion or Scheduled (Time Based recording)

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 13
Motion Camera Masking (optional)
Navigate to Setup->Advanced Setup Tab->Event
Click Motion
Click Apply to all
Check Use
Save
Click the Zone for the camera that
needs to be masked
By default all areas will be checked in the mask.
This means that all areas will be detecting
motion.
Mask A specific area
Under All click Clear
Select the area desired for detection
Click the Set button
Click Apply
Click Save
Repeat Steps for all desired cameras
Setup->Advanced Setup->Event
Setup->Advanced Setup->Event->Motion
Example of masking a doorway for motion detection.

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 14
Alarm Input Setup
Alarm inputs are to be configured to send SMTP notification to I-View Now whenever an alarm event occurs. I-View Now
suggests recording on all camera channels whenever an alarm event is detected.
Navigate to Setup->Advanced Setup->Event
Click Alarm
Check Apply to All
Check Use
I-View Now suggests using N/O inputs,
but they can be configured to N/C if
necessary
Check PopUp(optional)
Check E-Mail(critical)
Click Save

© 2013 I-View Now, LLC. All Rights Reserved.
Nuvico EasyNet ED-P Series Installation Guide rev 1.0 Page 15
Configure I-View Now Entry Delays
Entry Delays are configurable through the I-View Now Dealer Portal. Log in to configure.
Test Settings
Once the DVR has been properly configured and the necessary settings entered into the i-viewnow.com portal, it is a
good idea to test each alarm input on the DVR by triggering the corresponding device on your alarm panel.
If relay 1 is connected to input 1 on the DVR and it is supposed to trigger when a panic button is pushed, ensure not only
that the DVR has received the signal, but also ensure that the I-ViewNow.com portal has received the signal and
correctly identifies the type of alarm.