iAN Q01-A55TC User manual

MODEL QOI-A55TC / QOI-A65TC
Please read carefully before using your equipment
and save it for future reference.
Por favor lea cuidadosamente antes de usar su equipo
y guárdelo para uso de futuras consultas.
USER MANUAL / MANUAL DE USUARIO
Resolution / Resolución
2160x3840
2.4G/5G Wi-Fi
Visual Angle
Ángulo de visión
178°
Touchscreen
Pantalla táctil
IPS Touch Panel
Panel Táctil IPS
USB &
Bluetooth
2
®
INTERACTIVE KIOSK
TÓTEM INTERACTIVO

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WARRANTY AND PRODUCT
INFORMATION
These terms shall be governed and construed under laws of the
jurisdiction in which the product was purchased, if any term here is
held to be invalid or unenforceable, such term (in so far as it is invalid
or unenforceable) shall be given no effect and deemed to be excluded
without invalidating any of the remaining terms. Qian reserves the right to
amend any term at any time without notice.

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WARNING
Applying the controls, adjustments or procedures not described
in this Manual may lead to collisions, electrical and/or mechanical
hazards. When using equipment, please read and follow the
following precautions:
Operation
• Do not expose the equipment to direct sunlight and keep it away
from the stove or any other heat source.
• Remove any articles that may fall into the vent holes or interfere
with the normal heat dissipation of electronic devices of the
equipment.
• Do not block the vent holes on the casing.
• When placing the equipment, make sure that the power plug and
socket are easily connected and disconnected.
• If the equipment is just turned off by disconnecting the power
cord, please wait 6s before reconnecting the power cord, so as to
ensure the normal operation.
• Always use an approved power cord. If the power cord is
missing, please contact your local service center.
• During use, please do not make the equipment violently shaken
or collided.
• Do not knock or cause the equipment to fall during use or
transportation.
Maintenance:
• To protect the equipment from damage, please do not press the
LCD panel too hard. When moving the equipment, grab its frame
and put it up; do not put your hands or ngers on the LCD panel.
• When the equipment is not used for a long time, its power plug
should be disconnected.
• When cleaning the equipment with a slightly wet cloth,
disconnect the power plug of the equipment. When the power is
turned off, the dry cloth can be used to wipe the screen. However,
do not use organic solvents (such as alcohol) or liquids containing
ammonia to clean the equipment.
• To avoid electric shock or permanent damage to the equipment,

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do not use it in dusty, rainy, near water or excessively humid
environment.
•If wet or damp, the equipment should be wiped clean with a dry
cloth as soon as possible.
• If any foreign matters or water enters the equipment, immediately
turn off the power supply and disconnect the power cord.
Then, remove these foreign matters or dry it, and send it to the
maintenance center for maintenance.
• Do not store or use the equipment in hot, direct sunlight or cold
places.
• In order to maintain the best performance of the equipment
and ensure a longer service life, we strongly recommend that
the equipment should be used in places where the following
temperatures and humidity are met.
Temperature: 0-40°C 32-104°F
Humidity: 20-80% RH
Important:
When the equipment is unattended, make sure to play video or
display image in a loop. No video played or image displayed for a
long time may cause “incidental image” on the screen, also known
as “residual image” or “after-image”.
This is a common phenomenon in liquid crystal panel technology.
In most cases, after turning off the power supply for a certain
period of time, the “incidental image”, “residual image” and “after-
image” will gradually disappear.
Warning:
Serious “incidental image”, “residual image” or “after-image” will
not disappear and cannot be recovered. This is also not covered
by the warranty.
Maintenance:
• Only professional maintenance personnel can open the casing
cover.
• For maintenance or integration, please contact your local service
center.
• Do not place the equipment in a place where the sun shines
directly.

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If you operate as described in this Manual, but the
equipment does not run properly, please contact a technician or
your local service center
Read and follow the considerations as follows when connecting
and using the equipment:
• When the equipment is not used for a long time, its power plug
should be disconnected.
• When cleaning the equipment with a slightly wet cloth,
disconnect the power plug of the equipment. When the power is
turned off, the dry cloth can be used to wipe the screen. However,
do not use alcohol, solvents or ammonia liquids.
• If you operate as described in this Manual, but the equipment
does not run properly, please contact a technician.
• Only professional maintenance personnel can open the casing
cover.
• Do not expose the equipment to direct sunlight and keep it away
from the stove or any other heat source.
• Remove any articles that may fall into the vent holes or interfere
with the normal heat dissipation of electronic devices of the
equipment.
• Do not block the vent holes on the casing.
• Keep the equipment dry. To avoid electric shock, please do not
let it suffer from rain or damp.
• If the equipment is just turned off by disconnecting the
power cord or DC power supply cable, please wait 6s before
reconnecting the power cord or DC power supply cable, so as to
ensure the normal operation.
• To avoid electric shock or permanent damage, do not expose the
equipment to rain or damp.
• When placing equipment, make sure that the power plug and
socket are easily connected and disconnected.
• The disconnection device of this product is a power plug, and the
socket for the equipment should be installed near the equipment
and should be easily operated and not blocked by other objects.

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Important:
Make sure to play video or display image repeatedly during use.
If a high-contrast still image is displayed on the screen for a long
time, the image residue or double image may occur. This is a
known phenomenon caused by the inherent defects of liquid
crystal technology. In most cases, after the power is turned off, the
image residue will gradually disappear over time. Please note that
the image residue cannot be recovered and is not covered by the
warranty.
· If the following safety symbols are present on the equipment, an
attention should be paid:
Only for safe use in areas below 2000m above sea level.
Only for safe use in non-tropical climate conditions.
Environmental Protection Use Period
• This identication refers to the period (ten years), and the toxic
and harmful substances or elements contained in electronic
information products will not leak or change under normal use
conditions.
• A period within which users of electronic information products will
not cause serious pollution to the environment or serious damage
to their personal and property when using these products.
Prompt Explanation of Regulations on the Administration of
the Recycling and Disposal of Waste Electrical Appliances and
Electronic Products
• In order to better care for and protect the earth, when users no
longer need this product or when the product life ends, please
comply with the relevant national laws and regulations on the
recycling of waste electrical and electronic products, and hand
them over to local manufacturers with national recognized
recycling qualications for recycling.

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UNPACKING AND INSTALLATION
1.1 Unpacking
• This product is packed in a carton with standard accessories.
• Any other options are packaged separately.
• After opening the carton, please make sure that the articles are
complete and in good condition.
1.2 Items in the Carton
Please make sure that the following items are included in the
carton:
• Liquid crystal display.
• Remote control, power cord &plug, key.
Note:
• You can keep the carton and packing materials for future
transportation of the equipment.
1.3 Installation Precautions
• Always use specially designed plug for this product. If you need
an extension cord, please consult your service provider.
• This product should be mounted on a at surface. After the
product is installed, it is necessary to keep proper ventilation.
Avoid installing the product in kitchen, bathroom or any other
places with high humidity, so as not to shorten the service life of
electronic components.
• This product can only work normally at an altitude below
2000m above sea level. If the altitude of the installation site
exceeds 2000m, there may be some abnormal conditions.

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INSTALLATION STEPS OF
FLOOR-MOUNTED MACHINE
• Place the advertising machine to face toward the desktop, and
spread a software pad on the desktop to avoid scratching the
glass surface of the machine (as shown in Fig.1).
• Remove screw ttings. Lock the screws into the corresponding
holes, and make sure the screws are tightened (as shown in
Fig.2).
• Put the body up (as shown in Fig.3).
Fig.1 Fig.2 Fig.3
COMPONENTS AND FUNCTIONS
Earphone USB-OTG USB2.0 USB2.0 TF/SIM RJ45
* Note: SIM card for 4G connectivity is optional.

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REMOTE CONTROL
1.1 General Functions of Remote Control Buttons
1. Monitor Power On/Off 2. Mute the Audio 3. Up/Down/Left/Right
4. OK Button 5. Return Button 6. No-effect
7. Main Menu 8. Volume + 9. Volume -
1.2 Remote Control Maintenance
• Do not let it suffer severe collision.
• Do not let water or other liquids splash on the remote control.
If liquid splashes on the remote control, dry it immediately.
• Avoid heat and damp.
• Do not turn on the remote control except that the battery needs
to be installed.
1.3 Operating Range of Remote Control
When pressing the remote control button, point the front end
of remote control to the remote control sensor (front) on the
equipment.

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Use the remote control within the valid range shown below.
Operating angle RC operating distance
θ = 0° (Horizontal and vertical) ≥10m
θ = 15° (Horizontal and vertical) ≥10m
θ = 30° (Horizontal only) ≥10m
Note:
When the sunlight or other strong light shines on the remote
sensor of the equipment, or there is an obstacle between the
remote control and the remote sensor, the remote control may not
work properly.
INSTRUCTIONS FOR SYSTEM OPERATION
1.1 Android Interface Description
Android Main Menu Interface is divided into ve categories:
Setting, File Explorer, Homepage, Video player and Browser.

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1.2 App Interface
The App interface includes: Browser, Calculator, Calendar,
Camera, Chrome, Clock, Contacts, Explorer, Files, Gallery, Maps,
Messages, Music, Phone, Play Store, Search, Serial Port API
sample, Settings, Sound Recorder, Web view Browser Tester.
1.3 File Explorer
1.4 Setting Menu Interface
Support wireless network and device Show Sounds setting, and
view the installed programs and apps of the device, as well as the
storage memory, etc.

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1.5 Network Connection Description
1.5.1 WiFi Network Connection
Open the WIFI switch on the “Settings” interface, as shown in
below; select the WIFI signal to be connected, and enter the
corresponding password for successful connection.
1.5.2 Bluetooth Connection
As shown below, on the “Settings” interface, turn on the
“Bluetooth” function and enter the interface shown below to search
for the Bluetooth device.

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1.5.3 Ethernet Connection
On the “Settings” interface, enter “More”, open Ethernet, and then
enter the following page, open the Ethernet switch, plug in the
network cable and automatically connect to Ethernet, and later
view the IP address, Ethernet MAC address and other information
on the interface as shown below.
NOTE:
▪ When using WIFI and Bluetooth, the WIFI antenna must be
connected at the WIFI antenna pedestal.
▪ The availability and coverage of WIFI signal depend on
the number of signals, antenna performance and external
environment.
▪ The MAC address of Ethernet is the only permanently valid
device ID of this system.
The network priority order of all Android devices is:
1. ETH Ethernet Network
2. WIFI Wireless Network

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1.6 Storage Information Viewing
In Settings, select “Storage” and enter the following interface to
display the storage information of the internal storage space.
It shows 6.11GB capacity as the used storage capacity of the
card, and shows “Total 32GB” as the total storage capacity of the
hardware.
1.7 Settings of Notication Bar and Navigation Bar
In the Settings, select “Display”: check “Permanently hide
navigation bars”, and the Navigation Bar will be hidden; Check
“Return to home screen”, will be back to home page with 2s and
could select all the function again.
NOTE:
Select “Return to home screen” upon “Permanently hide
navigation bars”; when the Bar is hidden, the Notication Bar is
forced to be hidden by default.

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CLEANING AND TROUBLESHOOTING
Cleaning
1.1 Precautions When Using the Equipment
• Do not place hands, face or other objects near the vent
holes of the equipment. Due to the high temperature gas
discharged from the vent hole, the top of the indicator is
usually very hot. If any part of your body is too close to this
position, it may cause burns.Any object placed on top of
the equipment may also cause damage to the object or the
equipment itself due to high temperature.
• Be sure to disconnect all cables before moving the
equipment. Moving the equipment when the cable is
connected may damage the cable and cause re or electric
shock.
• To be safe, disconnect the power plug from the wall socket
before cleaning or maintenance operation.
1.2 Front Panel Cleaning Instructions
• The front part of the equipment has been specially treated.
Please only use a cleaning cloth or a soft, non-shedding
cloth to gently wipe the surface.
• If the surface becomes dirty, soak the soft and non-
shedding cloth in a mild detergent. Then, wring the cloth dry.
Use the cloth to wipe the surface of the equipment to remove
stains. Then, dry it with the same type of dry cloth.
• Do not scratch or knock the panel surface with your ngers
or any other hard objects.
• Do not use volatile substances such as sprays, solvents
and diluents.

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1.3 Casing Cleaning Instructions
• If the casing becomes dirty, please wipe it with a soft dry
cloth.
• If the casing is very dirty, soak the non-shedding cloth in a
mild detergent. Wring the cloth as dry as possible. And then
wipe the casing. Dry it with another dry cloth.
• Do not let any water or detergent come into contact with
the surface of the equipment. If water or moisture enters the
interior of the equipment, it may cause operating problems
and electric shock hazards.
•Do not scratch or knock the casing with your ngers or any
other hard objects.
• Do not use volatile substances such as sprays, solvents
and diluents on the casing.
• Do not place any plastic or PVC products near the casing
for a long time.

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TROUBLESHOOTING
Phenomenon Possible causes Solutions
No image
displayed
1. The power cord has been
disconnected.
2. The main power switch
on the back of the equip-
ment is not turned on.
3. Shut down the remote
control by mistake.
1. Plug in the power cord.
2. Make sure the power
switch is on.
3. Press the remote control
power button to start up it.
The remote control
is
inactive
The remote control with
tempered glass is short in
operation and reception.
Close to the remote control
receiver for remote control
operation.
USB interface does
not work
USB debug mode has been
turned on
Enter Settings and turn off
USB debug mode.
Infrared touch is
inactive
1. Infrared touch is disturbed
by sunlight or strong light
2. The dust or objects on the
infrared touch block infrared
reception.
3. Cleaners use wet cloth to
clean the machine, and the
water seeps into the infrared
receiving tube and then
causes short circuit.
1. Move the equipment to
another location to see if
the interference can be
solved.
2. Clean the machine with a
clean cloth.
3. Replace the touch box.
Capacitive touch
hopping has no
effect
1. For the capacitive touch
hoping, there is power soc-
ket grounding problem.
2. The full screen cannot be
touched effectively, and the
area is normal. Check the
touch control panel for poor
contact or oxidized golden
nger.
1. Contact the electrician
for correct grounding wire
connection.
2. When disassembling the
machine, use the eraser to
wipe the golden nger of
the capacitive touch control
panel.

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PRODUCT SPECIFICATIONS
Model Name QOI-A55TC
System CPU Rockchip 3568
RAM 4GB
Memory 32GB
Operation System Android 11
Touch Panel Panel Type (Protection) Tempered Glass
Touch Type IR touch (10 points)
Resolution 2160*3840
Contrast Ratio 1200:1
Brightness 400 cd / m²
Aspect Ratio 16:9
Visual Angle 178°(H) / 178°(V)
Response Time 5ms
Life Expectance 50, 000 Hours at least
Network WiFi 802.11b/g/n, Support 2.4G/5G
Buletooth Bluetooth 4.0
SIM Card (Support 4G) Optional
Ethernet 10M / 100M Ethernet
Interface USB USB 2.0x2 ports
USB Type-C Optional
AC AC 100V-240V (50Hz-60Hz)
RJ45 Ethernet portx1
Hidden Interface TF Card Slot Maximum support 128GB
Headset Output 3.5mm stereo headphone output
Speaker Output 5Wx2 pcs
Media Playback Video Format MP4, 3GP, MPG, AVI, WMV, FLV,
SWF, RMVB, MKV, VOB
Audio Format MP3, WMA, AMR, OGG, AAC, WAV,
FLAC, APE
Image Format JPG, BMP, PNG, TIF, ICO, GIF, TGA
Play Mode Horizontal, Vertical, Full Screen
Optional Customized
Functions
Split Screen, Supportive to teminal log
and playlist log
Product Outlook Material Metal
Color Black
Dimension 30.1*74.8*18.1 inches
Packing Dimension 77.4*7.6*35.8 inches
Net Weight 114.6 lbs
Working Temperature 0 °C to 40 °C
Other Features Remote Control Multi Screens
Accessories Remote Control, Key, Allen Wrench,
Screws, Wi-Fi Antenna, Base, AC
Power Cord & Plug

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PRODUCT SPECIFICATIONS
Model Name QOI-A65TC
System CPU Rockchip 3568
RAM 4GB
Memory 32GB
Operation System Android 11
Touch Panel Panel Type (Protection) Tempered Glass
Touch Type IR touch (10 points)
Resolution 2160*3840
Contrast Ratio 1200:1
Brightness 400 cd / m²
Aspect Ratio 16:9
Visual Angle 178°(H) / 178°(V)
Response Time 5ms
Life Expectance 50, 000 Hours at least
Network WiFi 802.11b/g/n, Support 2.4G/5G
Buletooth Bluetooth 4.0
SIM Card (Support 4G) Optional
Ethernet 10M / 100M Ethernet
Interface USB USB 2.0x2 ports
USB Type-C Optional
AC AC 100V-240V (50Hz-60Hz)
RJ45 Ethernet portx1
Hidden Interface TF Card Slot Maximum support 128GB
Headset Output 3.5mm stereo headphone output
Speaker Output 5Wx2 pcs
Media Playback Video Format MP4, 3GP, MPG, AVI, WMV, FLV, SWF,
RMVB, MKV, VOB
Audio Format MP3, WMA, AMR, OGG, AAC, WAV,
FLAC, APE
Image Format JPG, BMP, PNG, TIF, ICO, GIF, TGA
Play Mode Horizontal, Vertical, Full Screen
Optional Customized
Functions
Split Screen, Supportive to teminal log
and playlist log
Product Outlook Material Metal
Color Black
Dimension 35*80.7*20.4 inches
Packing Dimension 84.6*8.2*39.9 inches
Net Weight 165.3 lbs
Working Temperature 0 °C to 40 °C
Other Features Remote Control Multi Screens
Accessories Remote Control, Key, Allen Wrench,
Screws, Wi-Fi Antenna, Base, AC Power
Cord & Plug

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GARANTÍA E INFORMACIÓN DEL
PRODUCTO
Estos términos se regirán e interpretarán de acuerdo con las leyes de la
jurisdicción en la que se compró el producto, si alguno de los términos
en este documento se considera inválido o inaplicable, dicho término
(en la medida en que sea inválido o inaplicable) no tendrá efecto y se
considerará excluido sin invalidar ninguno de los términos restantes.
Qian se reserva el derecho de modicar cualquier término en cualquier
momento sin previo aviso.