iAutoSat DT840 User manual

Installation Manual
Version 11
Copyright 2006

Thank you!
We are excited to have you as part of our installation and service team! You will e installing the
innovative iAutoSat satellite antenna, a mo ile satellite Internet system. This unique system has
een designed for easy installation and servicea ility.
The iAutoSat system uses the most current technology to provide fast, continuous Internet
connectivity from a mo ile environment. As the installer you are the company representative that
the client will meet face-to-face. It is important that you follow the guidelines in this installation
manual to properly access the client’s needs and application type and provide the services
needed in a timely and professional fashion.
Once you complete the hardware installation, you will need to configure the system to
communicate with the appropriate satellite. Upon completion of this process, clients will have the
a ility to download files, access and play audio or video clips, check email, and surf the Internet
from any location. The iAutoSat system is compati le with most Windows, Linux, Mac and other
network platforms, so getting online almost anywhere will e easy for our clients! If they have a
clear view of the Southern sky, they can have high-speed connectivity today, thanks to your help.
This high-quality system uses the latest technology to provide superior connectivity. Quick, clean,
and proper installation is very important. As you do this your clients will ecome your greatest
source of reoccurring usiness as they share their satisfaction with others. We look to you to
help them have a successful and satisfying experience.
As a certified iAutoSat specialist we want you to feel confident that your skills and a ilities are up
to the challenge of providing and supporting this mo ile satellite Internet system. If you have any
questions or concerns a out any part of the process of the installation for the iAutoSat system,
please contact our 24 hour Tier III hotline at 262-248-9600. We are here to assist you.
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Overview
Section
•Legal Notices
•Precautions and Reminders
•System Specifications and Requirements
Section 2
•Computer Requirements
•Components List
•Satellite System Overview
Section 3
•Installation Overview
•Installation Equipment and Materials List
•Installation
Section 4
•iAutoSat Controller Configuration Overview
•Controller Set-up
Section 5
•Installation Completion / User Interface Overview
•Registration / Warranty / Service
•Installer Agreements / Client Agreements
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Table of Contents

iAutoSat Legal Policy
1.1 There shall be relevant Installation Document(s) available to the Installer at the time of any Antenna
Installation. That Installation Document(s) shall define the acceptable Installation methods,
procedures, materials, and other guidance required to ensure that the olicies defined herein are met.
1.2 All Antenna Installers shall be Certified, and shall have expressly acknowledged the requirements
for the Installation of both ermanent-Mount and Temporary-Fixed Antennas.
1.3 Certified Antenna Installers shall be specifically trained for Antenna Installations. Such training
shall explicitly include at least these topics:
a. Installation methods and procedures
b. Selection and use of Installation materials and parts
c. Radiation hazard safety for Ka-band and high-power Ku-band operations
d. NEC grounding requirements
1.4 Unless explicitly authorized in writing, Antenna Installations may only be completed using Certified
Indoor Units, Outdoor Units, and Antennas in approved configurations.
1.5 Installers shall ensure that Antennas are installed only in locations that are not readily accessible to
children and in a manner that prevents human exposure to potential harmful levels of radiation.
1.6 All Antennas shall be installed such that there is “Controlled Access” to the Antenna.
1.7 All Antennas shall be installed such that the lip of the antenna reflector is at least 1 meter (3 feet, 3
inches) from any opening (e.g., window or door) in a building or other adjacent structure.
1.8 Antennas of all sizes shall carry industry-standard and government-approved Radiation Hazard
Caution Labels. The Installer shall inspect the labels to verify that they are present, legible, and
visible to persons approaching the Antenna.
1.9 If access to the antenna is controlled under the requirement in Section 1.6, then Radiation Hazard
Caution Signs, as defined in Section 6 must be placed on the access door, gate, fence, or permanently
mounted ladder and be within plain sight of anyone approaching the Installation from the front and
sides of the reflector.
1.10 Installers shall indicate upon completion of the Installation whether a ermanent-Mount Installation
was performed in compliance with Subsection 1.6 or Subsection 1.6, or whether the Installation was
a Temporary-Fixed Installation.
1.11 A Certified ermanent-Mount Antenna shall not be utilized as a Temporary-Fixed Antenna. Under
certain circumstances, this restriction may be waived if the antenna is properly pointed and
crosspoled by a Certified Installer prior to any transmission from the Antenna, and the Installation is
roped-off and caution signage placed as directed in Subsection 2.2.
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Temporary-Fixed Two-Way Installations - Additional Policies
The specific policies detailed below apply to the Installation of all Temporary–Fixed Two-Way Antennas
using the service. These requirements are in addition to the general policies in the iAutoSat Legal olicy
and other policies herein.
2.1 Only Antennas that have been accepted as Certified Temporary-Fixed Antennas may be used for this
purpose.
2.2 All Temporary-Fixed Antennas shall be installed and deployed so as to protect members of the
general public from being exposed to radiation potentially in excess of the FCC’s Maximum
ermissible Exposure (M E) levels. Such Installations shall either meet the requirements listed in
Subsection 1.6 above or shall be roped off or otherwise have a physical barrier preventing any
person from inadvertently being exposed to radiation levels potentially above the M E. The roped-
off area shall encompass an area whose boundary is not closer than 2 meters (6 feet, 7 inches) to the
Antenna in any direction and that exceeds the distance, toward the front of the antenna, as defined in
Annex D. The roped-off area shall have one or more Radiation Hazard Caution Sign(s), as defined
in Section 6, prominently displayed such that they can be seen when approached from any accessible
direction.
2.3 For vehicles with roof mounts, Temporary-Fixed Antennas, when deployed or in operation, shall be
mounted such that the radio assembly, antenna feedarm, and the bottom lip of the reflector are at
least 1.5 meters (no less than 5 feet) above the ground or any surrounding surface that a person may
be expected to easily access. This requirement may be waived if the Installation is roped-off and
caution signage placed as directed in Subsection 2.2.
2.4 For vehicles with roof mounts, if a roof access ladder or any other means of access to the roof exists
on the vehicle, the ladder or access must be blocked by a suitable rope or other barrier while the
Antenna is deployed or in operation. The Installer must provide this rope or barrier directly to the
End User at the time of Installation and advise the user to employ it at all times when the antenna is
deployed or in operation. Caution signs must also be provided by the installer to the End User to be
posted on the rope or other barrier cautioning all persons not to attempt to access the roof of the
vehicle while the antenna is deployed or in operation.
2.5 A Vehicle-Mounted Temporary-Fixed Antenna may only be operated when the Antenna and the
vehicle on which it is mounted are fully stationary.
2.6 Neither the amplifier nor the Antenna reflector size of the Temporary-Fixed Installation shall be
changed without obtaining approval.
2.7 A Certified ermanent-Mount Antenna shall not be utilized as a Temporary-Fixed Antenna. Under
certain circumstances, this restriction may be waived if the Antenna is properly pointed and
crosspoled by a Certified Installer prior to any transmission from the antenna, and the Installation is
roped-off and caution signage placed as directed in Subsection 2.2
2.8 As indicated in Subsection 1.2 above, all Temporary-Fixed Antennas may only be installed by
Certified Installers. In order to be certified as an Installer of Temporary-Fixed Antennas, a person
must have completed a special training session on installing such antennas. In addition to the
training specified in Subsection 1.3, the training for Temporary-Fixed Antenna Installation shall
explicitly include at least the following additional topics:
a. Installation methods and procedures for Temporary-Fixed Antennas as outlined in this section
b. roviding instructions to the End User of any such Antennas on the precautions that must be
taken by End Users in the operation and Deployment of the Antenna, as specified in Subsections
2.2 through 2.4.
c. Securing an acknowledgement from the End User that he or she has been trained in the
operation or Deployment of the Antenna and that he or she understands the precautions that
must be taken to avoid radiation hazards.
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Precautions & Reminders
This manual descri es installing and servicing the iAutoSat mo ile satellite system. It addresses
technicians who will install, commission, operate, and maintain these systems. This product is
only authorized to e installed y certified iAutoSat telecommunications specialists and should
not e adjusted y any other persons.
Safety Considerations
If working on an RV always check with the manufacturer for any electrical or structural concerns
efore eginning.
Keep fingers, hands and other ody parts away from the antenna when in motion. Do not try to
manually stop the antenna from stowing or deploying, as this may cause serious injury.
Keep fingers and tools clear from all gears and connectivity points once the power is connected.
Do NOT apply power to the antenna or iAutoSat controller until all mounting and wire connection
processes have een completed.
The feed horn transmits radio energy. Keep hands, head and all other ody parts from etween
the feed horn and antenna once power has een esta lished. Unplug power supply efore
making any adjustments to the antenna or wiring connections.
iAutoSat systems are specifically designed and ship with all necessary parts. Please use only
iAutoSat parts in your installation. If an installation kit is missing any piece or is damaged do not
complete the install and contact your iAutoSat representative immediately.
NIOSH has determined that one person should not lift more than a maximum of 51 pounds.
Assistance should e used when lifting the iAutoSat system.
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Section

PRODUCT: iAutoSat 0.84M (DT840)
TECHNICAL SPECIFICATIONS
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General Information
Max Deployed Height: 64”
Stowed Dimensions: 15.0”H x 58.5”L
Mount Plate Width: 22”
Reflector Type: .84M Andrew Elliptical Short Focal Length
Max WR75 BUC Dimensions: WR75 12” L x 8” W x 2.5” H
Polarization: Cross-pole
Weight: 125 l s. approximate
Mount Rotation
Azimuth: 375 degrees
Elevation: 90 degrees to horizon
Skew (Polarization): +/- 90 degrees
Environmental Survival
Wind Deployed: 100 mph
Wind Stowed: 150 mph
Temperature: -58 degrees F to 176 degrees F (-50C to +80C)
Operational
Wind: 45 mph
Temperature: -40 degrees F to 122 degrees F (-40C to +50C)
Deployment Sensors
Glo al Positioning Satellite (GPS): Yes
Compass: +/- 10 degrees
Tilt Sensors: +/- .5 degrees
Connections and Cabling
Transmit (TX): RG6
Receive (RX): RG6
Electrical Data Interface: RG6 Max 100' (38.5m)
Power Requirements
AC Input: 100-250V 3A Max 47—63Hz
DC Output: 48V 2.5A Max
Acquisition Speeds
Deploying Elevation: 17.3 degrees per second
Stowing Elevation: 20 degrees per second
Deploying Azimuth: 7.5 degrees per second
Peaking (Cross-Pol) Ku Band: Average Overall Acquisition Time: 2 to 4 minutes
iAutoSat Controller
Interfaces: (3) Ethernet RJ45 (10x100), (2) USB A, (1) USB B,
(1) Serial 9 Pin
Dimensions: 10.25" L x 10.0" W x 2.0"H (stowed)
(26.04 cm L x 25.4 cm W x 5.08 cm H)
7
Section

PRODUCT: iAutoSat 0.96M (DT960)
TECHNICAL SPECIFICATIONS
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General Information
Max Deployed Height: 74”
Stowed Dimensions: 12.5”H x 77.0”L (max 81.0”L while deploying)
Mount Rail Width: 13”
Reflector Type: Andrew .96M Type 123
BUC Supported: NGRC 3W or NGRC 4W
Polarization: Cross-pole
Weight: 160 l s. approximate
Mount Rotation
Azimuth: 375 degrees
Elevation: 90 degrees to horizon
Skew (Polarization): +/- 60 degrees with 90 degree offset option
Environmental Survival
Wind Deployed: 100 mph
Wind Stowed: 150 mph
Temperature: -58 degrees F to 176 degrees F (-50C to +80C)
Operational
Wind: 45 mph
Temperature: -40 degrees F to 122 degrees F (-40C to +50C)
Deployment Sensors
Glo al Positioning Satellite (GPS): Yes
Compass: +/- 10 degrees
Tilt Sensors: +/- .5 degrees
Connections and Cabling
Transmit (TX): RG6
Receive (RX): RG6
Electrical Data Interface: RG6 Max 50' (38.5m)
Power Requirements
AC Input: 100-250V 3A Max 47—63Hz
DC Output: 48V 2.5A Max
Acquisition Speeds
Deploying Elevation: 17.3 degrees per second
Stowing Elevation: 20 degrees per second
Deploying Azimuth: 7.5 degrees per second
Peaking (Cross-Pol) Ku Band: Average Overall Acquisition Time: 2 to 4 minutes
iAutoSat Controller
Interfaces: (3) Ethernet RJ45 (10x100), (2) USB A, (1) USB B,
(1) Serial 9 Pin
Dimensions: 10.25" L x 10.0" W x 2.0"H (stowed)
(26.04 cm L x 25.4 cm W x 5.08 cm H)
8

PRODUCT: iAutoSat .2M (DT 200)
TECHNICAL SPECIFICATIONS
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General Information
Max Deployed Height: 82”
Stowed Dimensions: 12.5”H x 87.0”L (max 91.0” L while deploying)
Mount Rail Width: 13”
Reflector Type: Andrew 1.2M
BUC Supported: NGRC 3W or NGRC 4W
Polarization: Cross-pole
Weight: 180 l s. approximate
Mount Rotation
Azimuth: 375 degrees
Elevation: 90 degrees to horizon
Skew (Polarization): +/- 60 degrees with 90 degree offset option
Environmental Survival
Wind Deployed: 70 mph
Wind Stowed: 150 mph
Temperature: -58 degrees F to 176 degrees F (-50C to +80C)
Operational
Wind: 35 mph
Temperature: -40 degrees F to 122 degrees F (-40C to +50C)
Deployment Sensors
Glo al Positioning Satellite (GPS): Yes
Compass: +/- 10 degrees
Tilt Sensors: +/- .5 degrees
Connections and Cabling
Transmit (TX): RG6
Receive (RX): RG6
Electrical Data Interface: RG6 Max 100' (38.5m)
Power Requirements
AC Input: 100-250V 3A Max 47 - 63Hz
DC Output: 48V 2.5A Max
Acquisition Speeds
Deploying Elevation: 17.3 degrees per second
Stowing Elevation: 20 degrees per second
Deploying Azimuth: 7.5 degrees per second
Peaking (Cross-Pol) Ku Band: Average Overall Acquisition Time: 2 to 4 minutes
iAutoSat Controller
Interfaces: (3) Ethernet RJ45 (10x100), (2) USB A, (1) USB B,
(1) Serial 9 Pin
Dimensions: 10.25" L x 10.0" W x 2.0"H (stowed)
(26.04 cm L x 25.4 cm W x 5.08 cm H)
9

Mounting Dimensions .96M and .2M (inches)
Max Stow Dimensions .2M (inches)
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Max Deployed Swing Dimensions .2M (inches)
Computer Requirements
In order to verify complete installation and functionality of the iAutoSat system, you will need
access to a laptop with Internet Explorer version 6 or newer.
Operating system: PC: Windows 98 SE, Windows Me, Windows 2000,
Windows XP
MAC: 10.1 or higher
Processor: PC: Pentium II 333 MHz or faster
MAC: 300 MHz or faster
Memory (RAM): PC: 64MB RAM (Windows 98SE and Windows Me)
128MB RAM (Windows 2000 and Windows XP)
MAC: 128MB
Free Hard Drive Space: PC: 100MB
MAC: 150MB
Networking Capa ility: 10/100 Ethernet
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Section 2

Components List
iAutoSat Dish & Mount
iAutoSat Controller
Ca les/Connectors
Satellite Modem
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Antenna System Overview: How Does the iAutoSat Satellite System Work?
The iAutoSat satellite antenna utilizes technology to create a two-way send and receive satellite
system. This means that it oth receives data from a satellite and transmits to the same satellite
22,300 miles in or it a ove the Earth. The iAutoSat system does not require a cell phone or
phone line to esta lished two-way road and access ut creates direct satellite connectivity. The
mo ile satellite antenna eliminates the need for dial-up connections, providing faster Internet
access anywhere.
To o tain Internet access, the iAutoSat satellite will use one of the satellites currently in
geosynchronous or it around the Earth. Each satellite eams down a "footprint" onto the Earth.
This footprint is the coverage area where the satellite will work. The images elow show the
satellite footprint for some of the satellites.
Frequencies, Timing & Cross Polarization
The signals transmit on the Ku frequency and of the electromagnetic spectrum. Satellites
communicate with the Earth through transponders or frequencies, which pick up on a small slice
of the Ku frequency and. Each satellite has "receive" and "transmit"
transponders. For example, when you make a request to the satellite for a we site, you are
transmitting to a receive transponder on the satellite. In turn, the satellite replies ack from a
“transmit” transponder.
Transponders have the a ility to transmit and to receive on oth horizontal and vertical planes,
dou ling the potential of each transponder’s andwidth.
There are two major issues that can affect the antenna’s a ility to effectively communicate with a
satellite in or it. The first one is timing. In order for communication to take place, the signal that
transmits from the antenna must e timed precisely in order to e received y the satellite.
The other issue that can affect communication etween the antenna and a satellite in or it is
whether or not they are in perfect alignment. Because a satellite can transmit on oth vertical
and horizontal waves, the satellite antenna’s horizontal and vertical alignment must match as
exactly as possi le with that of the satellite in or it. Moving the antenna face can effectively
match up its alignment with that of the satellite. This process of moving the antenna face to make
the signal as strong as possi le and avoid interference with the satellite is called peaking the
Cross Polarization. This process of moving the antenna to isolate the signal to e as strong as
possi le is called Cross Polarization or Isolation.
Some time sensitive and low latency applications such as day trading and real time applications
(gaming, telnet, and some VPN applications) may not function as well as expected on a satellite
network.
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Installation Overview
The iAutoSat system has een designed to make installation as easy as possi le. The individual
nature of each vehicle or other mounting site will create unique challenges for you to properly
assess with the client prior to starting your installation. Please review the following information
prior to starting your installation.
Installation Site Survey
To facilitate a smooth installation the following information should e acquired prior to proceeding
with the installation. This information may have already een o tained from the customer, please
check with the dealer / seller of the system.
1. What will e your primary use for your iAutoSat system?
Internet Networking Phone (VoIP) VPN
2. Where do you plan to use your iAutoSat system?
Continental US Canada Mexico Other: ___________
(USA: NW SW N Central S Central NE SE)
3. What kind of vehicle or trailer is the satellite going on? _________________
4. What material is the roof of the vehicle made of? _________________
5. Is there a space on the roof at least 56" x 40" (+7" clearance)  Yes  No
6. Do you have a schematic or lue print of the vehicle?  Yes  No
7. Where in the vehicle would you like the modems located? _________________
Is this a well-ventilated area  Yes  No
8. Is there a 110 electrical outlet in the area where the unit is to e installed?
 Yes  No
9. Is there access-allowing ca le runs to e rought to the roof?  Yes  No
General rule for installation charges:
•1 Hour of drive time ($___ an hour for additional driving)
•1 trip to install location (additional service calls will e illed at $___ each)
•Assem ly of unit and installation of the iAutoSat system to the vehicle.
•Up to 100 ft. of coax ca les run inside to the unit location ($1 per each additional foot)
•Initial iAutoSat Controller setup and modem commissioning for ‘Cross-pol’
communication check etween the iAutoSat’s system and the Network Operation
Center.
•Internet connectivity check through Internet rowsing general sites like MSN or Yahoo.
•Additional charges may apply depending on the vehicle and any
additional computer and networking requirements.
Permit Waiver. Customer acknowledges and understands that various permits may e required
y local authorities when installing a satellite antenna and that it is the Customer's responsi ility
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Section 3
Section 3

to o tain all required permits prior to commencement of the installation. (Oregon customers may
e assessed a $100 LEA Permit fee.) Customer acknowledges that if any of the a ove
information is incorrect, they are responsi le for notifying Isotropic Networks, Inc.; failure to do so
may delay installation and increase cost of install. Customer understands that there may e
additional charges should an installation require more than what is listed in
the Basic Installation package.
Modem
The Modem makes connecting to the Internet easier y incorporating software inside the unit, so
there is no software to load on your computer. In addition, the modem houses oth transmit and
receive components in one compact unit. The modem uses an Ethernet
connection, making it easy to connect to a single computer or to a hu and
from there to a network.
Coax Cables & Connectors
Standard RG-6 coax ca les connect the iAutoSat Controller and the modem inside the vehicle to
the ase of the iAutoSat system.
The connector panel, where the five coax ca les connect to the antenna and are then routed into
the vehicle, is located elow the mount (see image a ove).
From left to right, the connectors are:
1. TV 1 (for optional satellite TV connection)
2. TV 2 (for a second satellite TV connection)
3. Control Ca le (the ca le is shown connected to the iAutoSat antenna)
4. Transmit connection (connects to the radio on the satellite antenna)
5. Receive connection (connects to the LNB on the satellite antenna)
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Transmit
Receive
Control
Ca le
TV1
Optional
TV2
Optional
Section 3
Section 3

iAutoSat Controller
The iAutoSat Controller connects to the antenna and controls its movements with a single power
utton that lights up green when the unit is turned on.
8 connections are located on the ack of the iAutoSat Controller (see image a ove):
•3 - 10x100 Ethernet ports
•1 - 9-pin serial port
•2 - USB A ports
•1 - USB B port
•BNC Connection
•Power Supply
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Section 3

Below is an overview of the system components that comprise the iAutoSat system and how
they are all interconnected:
In general, the installation ca le runs and connections are as follows:
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Section 3

•The iAutoSat system is connected with 3 (RG6) ca les
oCa le 1 from the image a ove is the Communication and Power from the
iAutoSat Controller
oCa les 2 and 3 are the Communication Ca les (Rx / Tx) Ca les to connect to the
Modem
•Internal connection etween the iAutoSat Controller, Modem and client computer are
done with (2) 10/100 Ethernet (RJ45) ca les
oCa le 4 connects the iAutoSat Controller to the Modem
oCa le 5 connects the iAutoSat Controller to the client computer
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Installation: Preparing to install
Previous to install, the vehicle should be outside with a clear view of the
southern sky. Some steps are more easily accomplished with an assistant.
Make sure you have appropriate SAN and PIN numbers before beginning
installation. These should be provided by the dealer or end user once a
subscription application has been filled out and properly processed.
Inspect Structure of Vehicle Roof
Inspect the structure of the vehicle roof to
determine the type of screws and approved
sealant that is recommended y RV
manufacturer.
Fiberglass Roof
If the vehicle has a fiberglass roof e sure to
pre-drill the holes before using roof sealant
around the marked hole.
WARNING:
DO NOT use a self-tapping screw on a
fi erglass roof, as it will crack or fracture the
roof.
Rubber Roof
If your roof is ru er over a foundation of wood,
DO NOT use self-tapping screws.
Metal Roof
It is okay to use self-tapping sheet metal
screws on a metal roof.
WARNING:
Beware... Do not drill into the roof deeper than
the length of the screw, as you could potentially
drill all the way through the roof into the interior
of the vehicle or into electrical wiring.
•Verify efore you drill that there are no
electrical wires in the wall near where
you will e drilling. You may e killed or
seriously injured if you contact wiring
while drilling.
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Installation: Mounting Dish to the Vehicle Roof
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Section 3