IBM LTO Ultrium 4 User manual

IBM LTO Ultrium 4 Half High Tape Drive
Installation and User's Guide
Important:
Review the maintenance information in Chapter 3, "Operating the drive" and in the
Warranty information document that came with the drive, because periodic maintenance is
not covered by the IBM warranty. Repairs or exchanges that result from improper
maintenance might result in billable service charges.


IBM LTO Ultrium 4 Half High Tape Drive
Installation and User's Guide
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Note:
Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 57, the
Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Important Notices and
Warranty information documents that come with the product.
Third Edition (May 2011)
© Copyright IBM Corporation 2011.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
© Copyright IBM Corp. 2011 iii

Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
iv LTO Ultrium 4 Half High Tape Drive

Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety v

Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
vUse of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
1 2
vi LTO Ultrium 4 Half High Tape Drive

Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
Safety vii

viii LTO Ultrium 4 Half High Tape Drive

Contents
Safety ...............iii
Statement 1...............v
Statement 3 ..............vi
Statement 5 ..............vi
Statement 8 ..............vii
Figures ...............xi
Tables ...............xiii
Chapter 1. Product description .....1
Drive features ..............1
Front panel of the drive ..........2
Rear view of the drive ...........2
Speed matching .............2
Channel calibration ............3
Encryption ...............3
SAS interface ..............3
Chapter 2. Installing the drive .....5
Avoiding drive damage...........5
Installation overview ...........5
Unpack the drive .............5
Acclimate the drive and media .......6
Power off the enclosure...........6
Set the feature switches...........6
Mount the drive in an enclosure or server ....7
Connect and test power to the drive ......8
Connect the internal cable ..........9
Run drive diagnostics ...........9
Install device drivers ...........9
Connect the external interface cable (tape enclosure
installations only) ............10
Connect the external SAS interface to the server 10
Configure the drive to the server, switch, or hub . . 10
Chapter 3. Operating the drive ....11
Single-character display (SCD) ........11
SCDdot..............11
Status LED ..............11
Unload button .............13
Inserting a tape cartridge ..........14
Removing a tape cartridge .........15
Mid-tape recovery ............15
Cleaning the drive head ..........16
Diagnostic and maintenance functions .....16
Entering Maintenance Mode........18
Exiting Maintenance Mode ........18
Function Code 0: Maintenance Mode .....19
Function Code 1: Run drive diagnostics ....19
Running a diagnostic self-test .......20
Function Code 2: Update drive firmware from
FMR tape ..............22
Function Code 3: Create FMR tape .....23
Function Code 4: Force a drive dump ....24
Function Code 5: Copy drive dump .....24
Function Code 6: Run host interface wrap test. . 25
Function Code 7: Run RS-422 wrap test ....26
Function Code 8: Unmake FMR tape .....27
Function Code 9: Display error code log....28
Function Code A: Clear error code log ....28
Function Code C: Insert cartridge into tape drive 29
Function Code E: Test cartridge and media . . . 29
Function Code F: Write performance test . . . 30
Function Code H: Test head ........31
Function Code J: Fast read/write test.....32
Function Code L: Load/unload test .....33
Function Code P: Post error reporting enabled. . 34
Function Code U: Post error reporting disabled 34
Updating firmware ............35
Updating firmware through the host interface . . 35
Updating the firmware with an FMR tape
cartridge ..............35
Chapter 4. Using Ultrium media ....37
Types of cartridges ............37
Data cartridge ............37
WORM (Write Once, Read Many) cartridge. . . 39
Cleaning cartridge ...........40
Cartridge compatibility ..........40
Handling cartridges ...........40
Chapter 5. Resolving problems ....45
Methods of receiving errors and messages ....46
Error codes and messages .........46
Obtaining a drive dump ..........52
Using the drive ............52
Using a device driver utility ........53
Viewing the drive error log .........53
Resolving problems reported by the server ....53
Replacing the tape drive ..........54
Appendix A. Getting help and technical
assistance .............55
Before you call .............55
Using the documentation ..........55
Getting help and information from the World Wide
Web.................56
Software service and support ........56
Hardware service and support ........56
IBM Taiwan product service .........56
Appendix B. Notices .........57
Trademarks ..............57
Important notes .............58
Particulate contamination..........59
Documentation format...........59
Electronic emission notices .........60
© Copyright IBM Corp. 2011 ix

Federal Communications Commission (FCC)
statement ..............60
Industry Canada Class A emission compliance
statement ..............60
Avis de conformité à la réglementation
d'Industrie Canada ...........60
Australia and New Zealand Class A statement . 60
European Union EMC Directive conformance
statement ..............60
Germany Class A statement ........61
Japan VCCI Class A statement .......62
Japan Electronics and Information Technology
Industries Association (JEITA) statement....62
Korea Communications Commission (KCC)
statement ..............62
Russia Electromagnetic Interference (EMI) Class
A statement .............62
People's Republic of China Class A electronic
emission statement ...........63
Taiwan Class A compliance statement ....63
Appendix C. Specifications ......65
Physical specifications ...........65
Power specifications ...........65
Environmental specifications ........65
Other specifications............65
Appendix D. TapeAlert flags supported
by the drive ............67
Index ...............73
xLTO Ultrium 4 Half High Tape Drive

Figures
1. The IBM LTO Ultrium 4 Half High Tape Drive 1
2. Front panel of the drive .........2
3. Rear view of the drive .........2
4. Temperature of the drive is taken near the air
intake area [1] ............6
5. Mounting holes on the drive .......8
6. Inserting a cartridge into the drive .....15
7. The LTO Ultrium Data Cartridge .....37
8. Ultrium Data Cartridge on the left; WORM
Cartridge on the right .........39
9. Checking for gaps in the seams of a cartridge 42
10. Tape cartridges in a Turtlecase ......43
11. Double-boxing tape cartridges for shipping 43
© Copyright IBM Corp. 2011 xi

xii LTO Ultrium 4 Half High Tape Drive

Tables
1. CRU and Option part numbers ......1
2. Feature switch definitions ........7
3. Meaning of status LED and single-character
display (SCD) ............12
4. Functions that the unload button performs 13
5. Diagnostic and maintenance functions . . . 16
6. Ultrium cartridge compatibility with Ultrium
tape drives.............40
7. Environmental specifications for operating,
storing, and shipping the LTO Ultrium Tape
Cartridge .............44
8. Troubleshooting tips .........45
9. Methods of receiving errors and messages 46
10. Error codes on the single-character display 47
11. CRU and Option part numbers ......54
12. Limits for particulates and gases .....59
13. TapeAlert flags supported by the Ultrium Tape
Drive ..............67
© Copyright IBM Corp. 2011 xiii

xiv LTO Ultrium 4 Half High Tape Drive

Chapter 1. Product description
This tape drive is a high-performance, high-capacity data-storage device that is
designed to back up and restore open systems applications. The drive can be
integrated into any supported external tape enclosure or directly into a supported
System x server. It is the fourth generation in the Ultrium series of products and is
available with a Serial Attached SCSI (SAS) interface.
The Customer Replaceable Unit (CRU) part numbers and the Option part numbers
for the IBM LTO Ultrium 4 Half High Tape Drive are shown in the following list:
Table 1. CRU and Option part numbers
Description CRU part number Option part number
IBM Internal Half High LTO Gen 4 SAS Tape Drive 46X5672 44E8895
IBM External Half High LTO Gen 4 SAS Drive, with US
line cord
95Y8007 3628L4X
IBM External Half High LTO Gen 4 SAS Drive, with no line
cord
95Y8007 3628N4X
SAS cable, internal 44E8878
Mini-SAS cable, external,3mx4plug 39R6532
US line cord, 3 ft, 10 A / 125 V 39M5081
Drive features
The drive offers the following features:
vSupport for WORM (write once read many) on WORM cartridge types
vNative storage capacity of 800 GB per cartridge (1600 GB at 2:1 compression)
when using Ultrium 4 cartridges
vNative data transfer rate of up to 120 MB per second
vBurst data transfer rate of 300 MB per second for the SAS interface
v256 MB read-and-write cache
a80hh015
Figure 1. The IBM LTO Ultrium 4 Half High Tape Drive
© Copyright IBM Corp. 2011 1

vSupport for encryption of data on Ultrium 4 cartridges (SAS drive only)
Front panel of the drive
1 Unload button 4 Single-character display (SCD)
2 Ready status LED 5 SCD dot
3 Fault status LED
Rear view of the drive
1 Feature switches 3 RS-422 connector for library interfaces
(LDI or ADI) selectable through feature
switch 5
2 SAS and power connectors 4 Fan
Speed matching
To improve system performance, the drive uses a technique called speed matching to
dynamically adjust its native (uncompressed) data rate to the slower data rate of a
server. With speed matching, the drive operates at one of six speeds when it reads
or writes the Ultrium 3 or Ultrium 4 cartridge format. Native data rates are as
follows:
vUltrium 4 (read/write): 30, 48, 66, 84, 103, or 120 MB per second (MBps)
vUltrium 3 (read/write): 30, 40, 50, 60, 70, or 80 MBps
a80hh014
13
4
5
2
Figure 2. Front panel of the drive
a80hh024
13 2
4
Figure 3. Rear view of the drive
2LTO Ultrium 4 Half High Tape Drive

vUltrium 2 (read only): 15, 19, 22, 26, or 30 MBps
If the net (compressed) data rate of the server is between two of the active data
rates, the drive calculates the appropriate data rate at which to operate. Speed
matching dramatically reduces backhitch, the condition that occurs when a tape
stops, reverses, and restarts motion. A backhitch is usually the result of a mismatch
between the data rates of the server and the drive.
Channel calibration
System performance is further optimized by a feature called channel calibration,in
which the drive automatically customizes each read/write data channel to
compensate for variations in such things as the transfer function of the recording
channel, the media, and the characteristics of the drive head.
Encryption
The Ultrium 4 Half High Tape Drive supports host Application Managed
Encryption (AME), using T10 encryption methods. Data encryption is supported
with LTO Ultrium 4 Data Cartridges only.
The encryption enabled drive contains the necessary hardware and firmware to
encrypt and decrypt host tape application data. Encryption policy and encryption
keys are provided by the host application, and no encryption setup is required (or
available) for this drive. A drive digital certificate is installed at manufacturing
time. Each drive receives a unique serial number and certificate. The T10
application might validate each drive instance by checking the digital certificate of
the drive.
Application-managed encryption is supported on Windows Server 2003, Linux®,
and Solaris. Encryption requires the latest device drivers that are available for the
tape drive. To download the latest device drivers, complete the following steps.
Note: Changes are made periodically to the IBM website. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www-947.ibm.com/support/entry/portal/.
2. In the Search within all of support & downloads text field at the bottom of
the screen, type tape files and press Enter.
3. In the list of search results, click the link Tape Files (index) - Software for tape
drives and libraries.
SAS interface
A drive with a SAS (Serial Attached SCSI) interface can be linked directly to
controllers. SAS provides better performance than traditional SCSI because SAS
enables multiple devices (up to 128) of different sizes and types to be connected
simultaneously with thinner and longer cables; its full-duplex signal transmission
supports 3.0 Gbps. In addition, SAS drives can be hot-plugged.
SAS drives auto-negotiate speed. There are no configurable topologies; therefore,
feature switches are associated with SAS.
The drive contains a dual-port, SFF-8482 SAS connector. The SAS connector
conforms to the Device Free (Plug) Connector form of the SFF-8482 standard
“Unshielded Dual Port Serial Attachment Connector” as defined by the SFF
Chapter 1. Product description 3

standards body. For more information, see http://www.sffcommittee.org or
ftp://ftp.seagate.com/sff/SFF-8482.pdf for connector details.
4LTO Ultrium 4 Half High Tape Drive