iCoolsport 4 Series User manual

Series 4
Owner’s Manual
Compact Range
www.icoolsport.com | [e-mail]

O1 Your Compact
O2 Quick Set Up
O3 Get Started
O4 Safety Procedures
O5 Technical Support
Table of contents

Your
Compact
O1
Superfast Cooling
The Compact Series 4 range is our best selling range
of cooling and heating units ideally suited to small and
medium size baths from 200L up to 2,000L. Depending
on the model, they can cool or heat your pool in as little as
1 hour where other products advertise cooling times of as
much as 24h to 72h.
Wide Temperature Range
All Compact models have the capacity to chill water down
to 5ºC (40ºF). Dual Temp models also have the capacity to
heat water up to 40ºC (104ºF). The IceMan machine has
capacity to chill water down to 2ºC (35ºF).
100% mobile
The most advanced cooling power in the most amazing
compact mobile package so you can take a cold plunge
wherever your recovery takes you. Easy transport is allowed
thanks to the two handles and two roller wheels.
The Series 4 of the Compact Range has been designed with improved performance and latest
technology in cooling and heating power. Today’s iCools are the most powerful mobile ice
bath machines on the market to give you the fastest chilling performance available anywhere.
Manufactured from the highest quality materials and components for long service life, ice bath
sessions are quick to set up, easy to use, easy to pack up and transport.
What’s new in Series 4
HD Touch Screen
All models feature a big bright & great looking latest
technology HD touch screen.
Remote Control
Remote control is available by connecting your Compact
to your home network and pairing it with your own
smartphone, tablet or computer.
Use with any iCool pool or your
own bath
All Compact models can be used with either your own tub,
spa or bath, any IcePro inflatable pools, any IcePod pools or
any MiPod Remote fibreglass tubs.
24/7 Operation
All Compact chillers have been designed to be used 24/7
with fully automatic control and low noise turbo fan.

76
Identify your model
Your device’s model name is printed on the front cover of your
unit 1 . There are 5 models in the Compact Range:
> Compact Cool
> Compact Cool Dual Temp
> Compact XP
> Compact XP Dual Temp
> IceMan
Identify your series
The Series of your product corresponds to a certain ‘batch’ of
cooling units made at a certain time. The Series is marked on
the side panels of your device 12 and on the front page of
your owner’s manual.
Identify your voltage
To determine the voltage of your machine, please refer to the
voltage label affixed on the left hand side of your unit 13 .
Identify your serial number
Your Device ID (or Serial Number) is noted on the label attached
at the back of your unit 9 .
This manual is intended to help you get started using the Compact Range of cooling units. To know
your device’s features, specifications and operation instructions, you will first need to identify your
product. Below are some guidelines to help you determine your model, your series and your voltage.
Identify your Compact
Included with your Compact*
Full HD Capacitive Touch Screen built-in
Complete Hose Set:
> 18mm x 3000mm (red or light green)
> 12mm x 3000mm (dark green)
> 18mm x 500mm (red or light green)
Industrial Water Pump with fittings
to match the voltage of your machine
(220V: Yellow Davey Pump /
110V: Red Marlin Pump)
Standard pool fittings to suit 19mm
(1”) pool connections.
Power plug to suit country
(EU, USA, AUS or UK)
Owner’s Manual
Front View
10
Components comply with
Compact
Series 4
Made in Australia
IC22000
9
11
Compact COOL
2
3
4
5
6
8
1
7
Compact Series 4
WATER
IN
WATER
OUT
2
3
12
Compact Series 4
Water Pump Power
On
Off
Main Power
Main Power Switch
Press T to test Safety Function
Ethernet
Voltage
13
12
220 Volts
14
15
16
18
17
Back View
Left Side View
Right Side View
1Product Model
7Standard Control Touch Screen
8Top Handles
9Serial Number
6Fan
5Main Chassis
3Water INLET
2Water OUTLET
4Wheels
10 Bottom Handle
16 Ethernet Port
(use for Remote Control Version)
17 Safety Test Button
18 Main Power Switch
15 Water Pump Power Socket
14 Main Power Socket
12 Product Series
11 Condenser
13 Machine Voltage (110V or 220V)
*Accessories’ colours may vary.
RED fittings may be replaced by LIGHT GREEN fittings.
Always follow colour coding.

98
Specifications
MODEL COOL COOL Dual Temp XP XP Dual Temp ICEMAN
Power
Line Voltage
Cooling / Heating
Running Power 220V (& Max.)
Running Power 110V (& Max.)
Frequency 110V / 220V
Manufactured in 110V or 220V
5000 Watts / Chill Only
5 Amps (12 Amps)
10 Amps (20 Amps)
50/60Hz
Manufactured in 110V or 220V
5000 Watts / 5000 Watts
6.5 Amps (13 Amps)
13 Amps (26 Amps)
50/60Hz
Manufactured in 110V or 220V
7200 Watts / Chill Only
7.5 Amps (14 Amps)
14 Amps (28 Amps)
50/60Hz
Manufactured in 110V or 220V
7200 Watts / 7100 Watts
7.5 Amps (14 Amps)
15 Amps (28 Amps)
50/60Hz
Manufactured in 110V or 220V
7800 Watts / Chill Only
7.5 Amps (14 Amps)
14 Amps (28 Amps)
50/60Hz
Finishes & Materials
Cabinet & Chassis & Coatings
Heat Exchanger
Heat Pump Pumbing
Handles / Wheels / Side Panels
Marine Grade Aluminium - Blaze Blue
Titanium
Commercial Grade Copper
St. Steel / Polyurethane / Co Extruded Acrylic
Marine Grade Aluminium - Blaze Blue
Titanium
Commercial Grade Copper
St. Steel / Polyurethane / Co Extruded Acrylic
Marine Grade Aluminium - Blaze Blue
Titanium
Commercial Grade Copper
St. Steel / Polyurethane / Co Extruded Acrylic
Marine Grade Aluminium - Blaze Blue
Titanium
Commercial Grade Copper
St. Steel / Polyurethane / Co Extruded Acrylic
Marine Grade Aluminium - High Gloss Black
Titanium
Commercial Grade Copper
St. Steel / Polyurethane / Co Extruded Acrylic
Size & Weight
Net Height x Width x Depth in mm
Net Weight Kg / Pounds
Size & Weight in STANDARD SHIPPING (LxWxH)
Size & Weight in TRAVEL CASE (LxWxH)
650 x 550 x 350 mm
32 Kg / 72 Lbs
650 x 460 x 840 mm 45 Kg
880 x 490 x 830 mm 52Kg
650 x 55 x 35 mm
36 Kg / 79 Lbs
650 x 460 x 840 mm 49 Kg
880 x 490 x 830 mm 57Kg
650 x 55 x 35 mm
39 Kg / 85 Lbs
650 x 460 x 840 mm 52 Kg
880 x 490 x 830 mm 60 Kg
650 x 55 x 35 mm
39 Kg / 85 Lbs
650 x 460 x 840 mm 52 Kg
880 x 490 x 830 mm 60 Kg
650 x 55 x 35 mm
39 Kg / 85 Lbs
650 x 460 x 840 mm 52 Kg
880 x 490 x 830 mm 60 Kg
Pool Compatibility & Recommended Pool Max. 500L pool / IceOne Pro Max. 500L pool / IceOne Pro Max. 2000L pool / IceMate Pro Max. 2000L pool / IceMate Pro Max. 2000L pool / IceMan Pro
Operation
Lowest Temp / Highest Temp
Automatic operation
24/7 operation
5ºC (40ºF) / No heating
Yes
Yes
5ºC (40ºF) / 40ºC (104ºF)
Yes
Yes
5ºC (40ºF) / No heating
Yes
Yes
5ºC (40ºF) / 40ºC (104ºF)
Yes
Yes
2ºC (35ºF) / No heating
Yes
Yes
Display
Software-chip
Display
Remote Control Screen
Remote Control over WiFi
Developed by iCool
Full HD Capacitive Touch Screen
Optional
Yes
Developed by iCool
Full HD Capacitive Touch Screen
Optional
Yes
Developed by iCool
Full HD Capacitive Touch Screen
Optional
Yes
Developed by iCool
Full HD Capacitive Touch Screen
Optional
Yes
Developed by iCool
Full HD Capacitive Touch Screen
Optional
Yes
Electrical
Earth Leak Device for maximum user safety
Power Plug 3 pin UK, US, AUS, EU
Airflow
Sound
Heat Pump Type
RCD Pump
Yes 30 Milliamps max allowed leakage
3 Pin Heavy Duty to suit country
Low Noise - 2000 Cubic ft per minute
59 dBa tested at 1.5m
Rotary
Electrically Isolated Pump supplied by built-in
RCD electrical safety device
Yes 30 Milliamps max allowed leakage
3 Pin Heavy Duty to suit country
Low Noise - 2000 Cubic ft per minute
59 dBa tested at 1.5m
Rotary
Electrically Isolated Pump supplied by built-in
RCD electrical safety device
Yes 30 Milliamps max allowed leakage
3 Pin Heavy Duty to suit country
Low Noise - 3000 Cubic ft per minute
69 dBa tested at 1.5m
Rotary
Electrically Isolated Pump supplied by built-in
RCD electrical safety device
Yes 30 Milliamps max allowed leakage
3 Pin Heavy Duty to suit country
Low Noise - 3000 Cubic ft per minute
69 dBa tested at 1.5m
Rotary
Electrically Isolated Pump supplied by
built-in RCD electrical safety device
Yes 30 Milliamps max allowed leakage
3 Pin Heavy Duty to suit country
Low Noise - 3000 Cubic ft per minute
69 dBa tested at 1.5m
Rotary
Electrically Isolated Pump supplied by built-in
RCD electrical safety device

Quick
Set up
O2
Unboxing
We strongly recommend keeping the original packaging of your
unit for as long as your warranty lasts. It can be used if you ever
re-locate the chiller and offers you peace of mind for transport.
To unpack, cut vertical straps and slowly remove cardboard lid.
You’ll then see all your accessories in a foam block. Make sure
nothing is missing.
Pull out foam block and remove cardboard edges. Your chiller is
held by a zip tie on the bottom handle. Cut zip tie carefully and
remove Compact from its base.
Requirements of the room
Your Compact can be placed anywhere you want and may be
used in an outdoor area with the requirements to protect the
unit from direct sun and rain, avoid very corrosive environments
such as very close to the ocean and long exposure to extreme
temperatures. We recommend outdoor exposure to be for short
periods of time only and that they are packed away under cover
when not in use. The ideal temperature to run your Compact is
between 10ºC and 25ºC for best results.
Extreme Weather Exposure
Never allow the water to freeze or serious damage could occur
that is not covered under warranty.
On very hot climates over 45ºC, it may not be possible to
run the system at full power due to the excessive heat. If the
temperature inside the unit exceeds 70ºC, the over heat safety
circuit will operate and shut the machine down.
To make setup as smooth as possible, please follow carefully the instructions outlined below. Do not
use the cooling unit until you have read this entire owner’s manual. Improper installation or operation
may result in equipment damage not covered by warranty.
Prepare for set up
Positioning
Your Compact unit must be placed on a uniformly flat and level
surface. It should not be placed more than 30 meters from your pool.
Be sure to place the pool and chiller on an area that can support
the weight of the bath when full (water is very heavy, 1KG per Litre).
It is always recommended that you seek the advice of a qualified
engineer or the local council if unsure.
Compacts are fully mobile however they must not be moved while in
operation. We suggest that you closely consider the required location
for your ice bath and that you account for drainage of your pool and
attachment point to drain the surplus water, prior to filling your bath.
Airflow
Please ensure that your Compact is placed at a minimum distance
of 300mm on all sides away from any obstacle, wall or structure to
allow proper airflow. Please also make sure it is kept away from heat
sources of any description.
You must provide appropriate ventilation to keep the machine within
a safe operating temperature. A good ventilated area is required so
your chiller can disperse the heat effectively into the air and it should
not be placed in a confined space otherwise it will reach unsafe
temperatures that will cause the inbuilt safety system to operate.
Water Condensation
Please note that your unit is a very powerful chiller and
condensation will occur inside of it. Water may leak under the
chiller, this is completely normal. If necessary, you can place a
dripping tray under the unit to catch the water.
Condensation is water from the air being condensed as ice or water
on the very cold surfaces of the iCool’s machinery. This is more
evident in high humidity where the air contains a lot of water.

1312
The first step to your Compact Assembly is to connect the water hoses between your chiller, your
pump and your pool. Compact chillers are compatible to use with the iCool IcePro Range, iCool
IcePod Range, iCool MiPod Remote Range and your own bath or tub. Different fittings/connectors are
provided depending on the pool used.
Assembly Connection
1. Connecting the water hoses
to your Compact
Firstly, connect your hose set to your Compact and make
sure to match the colours of the connectors as shown in the
diagram*. To connect the fittings, line up the white marks and
twist clockwise 1/4 of a turn to lock.
2. Connecting the water hoses
to your water circulation pump
The shorter length of hose with RED connectors joins the
bottom of the chiller to the top of the water pump.
The longer length of hose with RED connectors joins the
bottom of the pump to the bottom of the pool.
NOTE: Your pump may not look exactly like the one below
but the connections and water flow are exactly the same no
matter which pump was provided.
Water flow direction
PUMP
*Accessories’ colours may vary.
RED fittings may be replaced by LIGHT GREEN fittings.
Always follow colour coding.
Compact COOL
MINIMUM WATER LEVEL
POOL
3. Connecting the water hoses
to your Pool
The longer length of hose with GREEN connectors goes from
the top of the chiller to the top of the pool.
NOTE: Standard green & red pool fittings are provided with all
orders. If you are connecting your chiller to an iCool pool and
you ordered it at the same time, your pool fittings may look
slightly different however the colour code and the water flow
are exactly the same no matter what pool you are using.
iCool IcePro inflatable
bath & IcePod
Ball valve included with
your chiller if ordered with
an IcePro or IcePod tub.
This valve must be connected to the
bottom of your pool and the longer
hose with RED connectors (set to open
position while chiller is ON).
With the IcePro inflatable baths,
make sure to inflate the pool prior to
connecting the hoses.
iCool MiPod Remote
Fiberglass bath
With a MiPod Remote, your
compact will come with PVC
barrel unions installed on
your chiller suited for 1 inch
PVC pipes.
PVC pipes & MiPod water outlets are not
included. Installation is recommended to
be completed by a certified plumber.
Warranty does not apply to faults coming
from custom installations.
Your own bath, spa or tub
If using your own bath, there are 3
options to connect it to your chiller:
> make 2 holes and add 19mm
connectors in your pool and use the
standard hose set and pool fittings
> place hoses over your bath & use
a different submersible water pump
to place inside the water (not supplied
unless specifically ordered)
> use 1inch PVC pipes and request for
PVC barrel unions on your chiller (not
supplied unless specifically ordered)
4. Connecting to a Water Filter
(Optional)
If using the optional iCool Compact filter, an additional
500mm hose is provided when ordered at the same time.
It is recommended to place the filter between the pump and
the pool as shown in the digram below.
5. Fill with water
Once all hoses have been connected, you can fill your pool or
bath with water. Please make sure the water level is above the
top water outlet to avoid water flow issues. If you have a ball
valve, make sure all connections are tight and open the valve
to let water flow between the chiller and the pool.
Please also account for the volume of the person who will be
using the bath and do not overfill bath to avoid an overflow.
Compact COOL
MINIMUM WATER LEVEL
POOL
FILTER

1514
The second step is to connect the chiller to the power. You must absolutely make sure that you do not
connect your Compact machine to the wrong voltage or this will cause serious damage not covered
under warranty. Please check the voltage on the name plate above the power IN socket - it is either a
220 volt model or a 110 volt model.
Power Connection
Compact Series 4
Water Pump Power
On
Off
Main Power
Main Power Switch
Press T to test Safety Function
Ethernet
Voltage
220 Volts
Power Connection
Compacts must be connected to the voltage marked on
the machine, /!\ they are NOT multi-voltage and using a
different voltage may cause severe damage. Please avoid the
use of long extension cords as they may result in voltage drops
that may trigger the inbuilt safety system.
The power input socket on the side of your Compact must
be connected to standard AC power capable of providing at
least 13 Amps in countries with a 220v supply, and 26 Amps in
countries with a 110v supply. The Compacts require much less
power than this for normal operation, however they need more
power for up to a minute each time they start up and this must
be allowed for.
All AC power connections used must have an earth connection
that complies with your local electrical safety regulations.
1. Connect MAIN POWER
Plug the MAIN POWER to the top socket. You must use the
correct voltage as shown above the socket.
2. Connect WATER PUMP
Plug the WATER PUMP to the bottom socket. If not using the
water pump provided, do not use pumps exceeding 1,000 w.
If your model is 220V, please follow connections shown below
for 220V Davey Pump.
If your model is 110V, please follow connections shown below
for 110V International Marlin Pump.
Compact Series 4
Water Pump Power
On
Off
Main Power
Main Power Switch
Press T to test Safety Function
Ethernet
Voltage
220 Volts
Water Pump PowerWater Pump Power
Water Pump PowerWater Pump Power
Compact Series 4
Water Pump Power
On
Off
Main Power
Main Power Switch
Press T to test Safety Function
Ethernet
Voltage
220 Volts
4. Connect to your Remote
Compact Screen (Optional)
If you have ordered the optional REMOTE COMPACT
SCREEN VERSION, your chiller will come with a separate
box that includes a 13 inch Remote Screen. The screen
will come with its own power DC cable, Blue Data cable
and mounting plate & instructions.
RJ45 OTG DC
Blue DATA cable Power cable
Compact Series
Remote Control Screen Version
Compact Series 4
Water Pump Power
On
Off
Main Power
Main Power Switch
Press T to test Safety Function
Ethernet
Voltage
220 Volts
The Ethernet data cable socket
is located on the roof of the main
switch area.
Compact Series 4
Water Pump Power
On
Off
Main Power
Main Power Switch
Press T to test Safety Function
Ethernet
Voltage
220 Volts
3. Turn on SWITCH
Turn the Main Power Switch ON to start the unit.
To connect the screen to your chiller, plug the DC cable
to your screen and to a power outlet then connect the
Blue Data cable to the RJ45 socket behind the screen
and to the Ethernet socket in your chiller as shown in the
diagrams below. Once connected, your screen will turn
on and load the software automatically.
Final assembly should look like this:

Get
Started
O3

1918
The all new modern user interface has been completely redesigned to provide completely automatic
start up and operation. It has an intelligent water flow correction and will attempt to correct issues
automatically.
User Interface
1. Software Loading
Once you have switched on the MAIN POWER, the touch
screen will be blank for a few seconds.
A few seconds later, the iCoolsport logo will appear and you
will see “Starting your iCool...”
This will continue until your machine has loaded its operating
software and run a full system check.
This can sometime take up to a minute.
DO NOT TOUCH THE SCREEN DURING THIS SELF TEST
PROCEDURE.
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Compact COOL
Compact COOL
2. Welcome Screen
A welcome screen movie of ice and snow indicates that the
machine has loaded the latest software and all safety checks
have been completed successfully.
TOUCH the screen anywhere and the Main Operating Screen
will appear.
Please note:
The logo light bar located on the top of your machine will
change colour depending on the function/state of your chiller.
During the start up sequence, the logo light bar will be white.
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Compact COOL
Compact COOL
3. Starting Up
Before starting the operation, make sure all hoses/connectors
are tight, pump is plugged to the power socket in the unit and
if you have a ball valve in the water flow, that is it open.
To start the unit, simply set the temperature you require by
repeatedly clicking - or + and hit the “Set” button to lock in
your desired target temperature. Then press START and your
unit will begin its fully automatic START UP SEQUENCE
3. Start up sequence
A PROGRESS BAR will appear along the bottom of the screen to
inform you of the start up progress.
1 Starting Water Flow: your machine will automatically start
the water circulation pump and the water will start flowing in
your pool. The light bar will PULSE in white to indicate the pump
is running and the automatic start up procedure is in progress.
If everything runs correctly, it will say “ Water flow started”.
2 Starting System: after a few seconds, the refrigeration
compressor motor will start. This sound is easily recognisable.
If everything runs correctly, it will say “System started”
3 Introducing Air Flow: after a few more seconds, the main
airflow fan will start.
4 Starting System Check: to finish, your machine will run a full
system check to make sure everything is running correctly.
If the start up sequence has been successful, the light bar will
turn BLUE if in cooling mode, or RED if in heating mode and the
message “SYSTEM STARTED” will appear on your screen.
In this case, everything has tested correctly and the machine is now chilling
to the set temperature.
That’s it!
Your machine will now do all the rest and there is nothing else
for you to do. It has been designed to always be on and ready
to use. Leave it on 24/7 and its automatic operation will stop
and start when needed to maintain the desired temperature
of your bath at all times.
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Compact COOL
Compact COOL
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Compact COOL
Compact COOL
CURRENT POOL
PROGRESS BAR
START UP SEQUENCE ERROR
If the start up sequence fails, please check that all steps
of the procedure are working properly. If an issue arises
in:
1 If the water does not flow steadily when you first
start up, this is usually due to air being trapped in the
pipes or not sufficient water in your pool. Your machine
will attempt to clear any air trapped in the pipes
automatically 3 times. If not successful, the screen will
let you know there’s a water flow issue.
2 Listen carefully to this step and wait to hear the
refrigeration motor sound. If the system doesn’t sound,
contact iCool Support.
3 Make sure you can feel airflow coming from the
back panel of your machine. If this is not the case,
please contact iCool Support.
When contacting iCool Support, please send pictures
and a short video of the screen as it starts up. This will
help engineers to better determine the problem and
give you the best advice.

2120
The new user interface looks and works exactly like a smartphone. You can change different basic
settings like the temperature unit, the volume and more by clicking on the menu button.
Basic Settings
HOME
The Main Operating Screen (or Home Screen) allows you to
see the current temperature of your pool, machine and the
pre-selected temperature.
SETTINGS
You can change different settings of your unit by clicking on
the Menu Button and selecting SETTINGS.
Temperature Unit
You can switch between
Centigrade or Fahrenheit.
Light/Dark mode
You can change the display mode
of your screen from Light to Dark mode.
Volume
You can change the volume of the
system sounds by clicking repeatedly
- or +.
Energy Saving
You can set different levels of energy
saving. Level 1 provides full cooling
power, Level 5 saves the most electricity.
We recommend keeping it at 2 as a default.
MENU
PRE SELECTED
TEMPERATURE
HEAT PUMP
TEMPERATURE
CURRENT POOL
TEMPERATURE
AUTOMATIC START
BUTTON
You can switch between
You can change the volume of the
system sounds by clicking repeatedly
You can change the display mode
of your screen from
You can set different levels of energy
saving. Level 1 provides full cooling
power, Level 5 saves the most electricity.
We recommend keeping it at 2 as a default.
Typical temperatures in heating mode
TIMER
Your iCool Compact has a built in SESSION TIMER. Touch
the blue MENU button to reveal all available options on your
machine & choose TIMER from the list.
This timer does not affect the operation of the chiller and will
not switch it on or off.
This timer only allows you to set an alarm for the amount of
time you want to remain in the pool. It provides a count down
on the screen and sounds a warning sound at the end of the
session. It can automatically re-set and start again for the next
session.
Click the Edit symbol to change timer settings.
Simply click - or + repeatedly to set the Countdown Time
and do the same to set a Change Over Time in between
sessions then click SAVE.
LOCK
You can also lock your screen by entering a 4-digit passcode.
This will limit the access to the settings of the chiller.
To set a passcode, go to MENU > LOCK > Set a PIN and enter a
combination of 4 numbers.
You can remove this settings by selecting “ Remove PIN”.
INFO
All information about your chiller is available in Menu > Info.
> The Device ID (or Serial Number), also noted on the label
attached at the back of your unit. This ID number will need to be
given to us in the event of warranty queries and repairs.
> The Model (or Product Name).
> The Software Version of your device.
> The IP Adress of your device. This number is required in the
event of controlling your Compact remotely over Wifi (see
following page for more information).
CURRENT POOL
EDIT
CURRENT POOL
RESTART
Your device can be locked with a PIN
to prevent unauthorised use.
Set a PIN
Remove PIN

2322
You can connect your machine to your local WiFi to remotely operate your unit from any smartphone,
tablet or computer connected to the same network.
WiFi Set Up
Step 1
Choose WiFi from the MAIN MENU of your iCool. Next, click
WiFi WIZARD.
Step 2
Click SCAN FOR NETWORKS. The scan might take a few
minutes.
Step 3
When the scan is complete, a list of available WiFi Networks
will be shown.
Scroll down the list if your network is not visible at the top and select yours.
Step 4
Enter the password and press CONNECT. For capital letters,
press SHIFT. For numbers and symbols, press ?123.
If it fails to connect, check password and try again.
Step 5
A GREEN notification will appear when the connection is
successful.
Your network name will be visible in the middle of your screen. To change
your connection, simply tap the network name to reconfigure your settings.
Step 6
Click on the Main Menu and choose INFO.
An IP address will appear in the bottom right label as pictured.
To control your chiller remotely, you will need to copy this IP
Address onto any web browser on your smartphone, tablet or
computer.
Step 7
Open Safari (or Chrome, or equivalent) in your smartphone,
tablet or computer and type the exact IP Address into your
browser bar and press ENTER.
You should now see your iCool’s screen on your device and can
now operate all the functions of your iCool from this device as
long as they are both connected to the same WiFi network.
IMPORTANT NOTE: you can only reconfigure WiFi settings
from the built-in Compact screen. WiFi mode is not available
with the Optional 13” Remote Control Touch Screen Version.

Safety Procedures
O4
POWER SUPPLY VOLTAGE
iCools can only be connected to the voltage marked on
the machine. They are manufactured as either 110v or
220v machines, but they are not multi-voltage. Using a
different voltage may cause severe damage. All models
can be used on both 50 Hz and 60 Hz AC supplies.
ELECTRICAL POWER CONNECTION
The power input socket on the side of your iCool
must be connected to standard AC power capable of
providing at least 13 amps in countries with a 220 V
supply and 26 amps in countries with a 110 V supply.
The iCool requires much less power than this for normal
operation, however all heat pump compressor motors
need considerably more power for up to a minute each
time they start up and this must be allowed for.
AN APPROVED EARTH CONNECTION IS
ESSENTIAL FOR SAFE OPERATION
To ensure safe operation, the AC power connection you
use must have an earth connection that complies with
your local electrical safety regulations.
EMERGENCY STOP
In an emergency, push the ORANGE button on the
MAIN POWER SWITCH or switch off the main power
switch and all high voltage electrical power is removed
instantly from the water pumps and cooling systems.
Please be sure all users of the spa pools are familiar with
this function. Make sure all operators and users know
where the ORANGE button is to remove all power. This
button is located on the Main Power Switch.
ELECTRIC SHOCK PROTECTION
LIMITATIONS
All iCool machines have built-in electrical safety
residual earth leakage protection systems. It can only
protect against devices actually connected to the iCool
including the water pump. It can not protect against
faults in other unrelated electric devices in the area.
All electric devices in any pool area must only be
connected to a power supply that has a residual earth
leakage device either at the main switch board or on
the device itself. Never risk using unprotected electrical
devices near water.
SAFE TEMPERATURE SETTINGS
Following international safety recommendations your
iCool will not accept water temperature settings below
5ºC (40ºF) as this would put athletes using the system
at risk of hypothermia. Also it will not accept heating
temperature settings above 40º C (104ºF) to prevent
any chance of scalding sensitive skin.
Please also be careful with prolonged cold or heat
exposure.
POOL FENCING & SANITISATION
Please contact your local authorities about pool
fencing and sanitisation compliances. iCoolsport is not
responsible for these matters.
Particular care must be taken on all surfaces on or near
baths. iCoolsport will not accept any liability for injury
or death from slips or deaths in and around the ice
bath.
Important Safety Warnings

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BUILT-IN SAFETY SYSTEMS
Your iCool has many essential safety features to
protect against such things as:
A loss of water flow
Overheating of the system
Electrical shock protection
If any such potentially dangerous situation should
occur, in most cases your iCool will sound an alarm,
shut itself down and a warning screen will appear to
assist you to identify and correct the problem. Further
assistance is usually available under the “Help” menu.
In the case of overheating, the large main fan may
continue to run for some time even after a shut down,
until the temperature is safely back to normal.
For the safety of users, any leakage of even a small
amount of electrical current will instantly cause the
Residual Current Device to remove all electrical power
from the entire system.
The maximum leakage allowed is 30 milliamperes
which is considered to be a harmless level. This safety
device is part of the main power.
To confirm safe operation, pressing its TEST button
will shut off all power to the machine and to the water
pump as long as it is plugged into the pump socket on
your Compact machine instantly.
NEVER RESTART WITHOUT
IDENTIFYING AND CORRECTING ANY
FAULT
In the unlikely event that your system shuts itself
down for any reason, you must identify and correct the
problem that has caused the safety system to operate
before allowing anyone to use the iCool.
ADVICE ABOUT POOL CHEMICALS
If you are using your Compact with an iCool brand
fixed spa pool, the pool is provided with a high quality
water pump especially designed for the purpose.
The pumps we provide are resistant to chlorine and
salt water at normal concentrations, but the use of
chemicals should be kept within the range normally
recommended for swimming pools to prolong the life
of the pump and the titanium heat exchanger tanks
inside the cooling unit.
Never use bromide as it is highly corrosive to all
materials and can cause irritation to athletes eyes and
skin. Bromide is unnecessary in cold pools because
bacterial growth is much slower at low temperatures.
A small amount of chlorine is all that is needed to
keep the water safe. Use standard pool test strips to
determine the amount needed. If the water is emptied
after each session then no chemicals are needed.
EXTREME WEATHER CONDITIONS
iCools is not responsible for damage due to extreme
outdoor exposure (rain, sun, rust, salt, freezing
temperatures, dust, dirt or any other debris). Your
Compact should be kept in a clean and protected
area from direct exposure to the elements. Extremely
dirty, dusty, damp and corrosive conditions can cause
electrical problems not covered under warranty.
ICEMAN EXTRA LOW TEMPERATURE
SAFETY WARNING
The IceMan model will allow setting as low as 2ºC
(35ºF) and on that setting it will chill as low as 1ºC
depending on ambient conditions and water volume.
If the heat exchange tank freezes, the IceMan may
stop to protects against damage from expanding
ice. Special care is required using the IceMan mode,
such cold temperatures can be dangerous and we
advise supervision by another person as a sensible
precaution.
It is recommended to clean your Compact often to avoid rust and dust building up and reducing
performance or causing other problems. For best results, use a microfibre cloth to clean your unit.
Maintenance
Operation
The ideal operation temperature is indoors between 10 &
25ºC. You must absolutely protect the unit from rust, dust,
dirt, freezing temperatures and direct sun.
Sanitisation
The use of chlorine, salt and mild chemical disinfectants
is acceptable but do not use bromide as it is excessively
corrosive.
Water Filter
If using a water filter, we recommend cleaning it every week
and replacing the internal cartridge every 6 months.
Storage
If not in use, chiller must be emptied and kept at ambient
temperature, ideally between 15 and 25ºC, and protected
from extreme weather conditions.
Transport
Always move the chiller by holding the handles and moving
straight or backwards. Compacts need to be in an upright
position at all times. Never lay Compact on its back or front
sides.
Operation in Very Cold Weather
If your Compact was specifically ordered for weather
conditions below freezing, you may have an anti-freeze
system installed. This function is automatic and will cause the
machine to stop occasionally to melt any build up of ice.
If extreme cold conditions are expected, empty the water from
the unit. If not being used, do not allow the internal tank to
freeze solid. Either empty the water or add salt or anti-freeze
to lower the temperature at which the water freezes. If not in
use, drain the unit and store at ambient temperature.
Operation in Very Hot Weather
iCool Compact machines are very powerful and capable of
removing up to 7,500 watts of heat from the water (25,000
BTUs) depending on the model.
To remove waste heat from the powerful heat pump a
powerful high flow cooling fan is installed. The fan is designed
to move up to 3000 cubic feet of air per minute. Air flow must
never be blocked by any object.
If the temperature inside the Compact exceeds 70ºC the over
heat safety circuit will operate and shut it down. The screen
will give advice as to when it can be safely restarted. This may
occur in very hot weather, or if the airflow is blocked by being
placed too close to a wall or if an object such as a bath towel is
blocking the air flow.
Never place the back of your iCool machine closer than
300mm (12 inches) from a wall or other obstruction that
could restrict the flow of cooling air. Never operate your
chiller in a confined space and make sure there is enough
airflow at all times.
Damage resulting in wrong use of these guidelines will not
be covered under warranty.
Compact COOL
MINIMUM WATER LEVEL
POOL
to lower the temperature at which the water freezes. If not in

Technical Support
O5

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To protect the pump and the titanium heat exchanger tanks, the system will not allow operation unless
the water flows correctly. If water does not flow smoothly or if there is air trapped in the system for
more than 2 minutes, the safety system will first attempt to fix it by causing the pump to surge a few
times, but if that fails it will direct a shut down for safety.
Water Flow Issues
Intelligent Water Flow
Correction
if the water does not flow steadily when you first start up
due to air being trapped in the hoses to and from the pool
or inside the water pump, your iCool will attempt to clear it
automatically 3 times.
If this is not successful the touch screen will direct you on how
to correct this issue.
The most common issue that can prevent successful
operation is lack of water flow. The light bar will turn ORANGE
if this happens.
It can occur if air is trapped in the water pipes or in the pump,
or if flow is restricted in the hoses by some sort of blockage.
There could be an air leak in the hoses or pipes from the pool
or trapped air in the system.
The Compact will attempt to clear it automatically several
times by surging the pump to dislodge air. If after several
attempts it cannot correct the lack of water flow, it will shut
the machine down and warn you that action must be taken to
correct the problem.
Running the iCool with no water flow can cause serious
damage because the heat exchange will quickly freeze and
risk cracking the internal tank. Lack of water flow will also
seriously damage the pump as there would be no lubrication
or cooling from water which is why the system will not allow it.
Water Flow Issue Fixed
if your Compact can correct the lack of water flow itself
it will do so and advise it on the screen with a Green Tick
Notification. The light bar will turn back to BLUE (if cooling) or
RED (if heating).
No action is needed, it will continue to operate correctly.
Compact Unable to Fix Water
Flow Issue
An explanation will appear in the middle of the screen and the
light bar will flash RED to notify you the machine has stopped.
Your iCool machine can not continue until the reason for the
lack of water is found. This is very important because such a
powerful machine could easily freeze the remaining water in
the titanium heat exchange tank solid and that could cause
serious damage. The operating system will not allow that to
happen.
/!\ Please make sure that there is enough water and that the
water level is above the minimum required (See Page 13).
/!\ If you have a water valve in your pool or elsewhere in the
pipes, please make sure the valve is in the OPEN position and
water can flow properly.
/!\ Disconnect all hoses, one by one, and reconnect again.
Water flow can sometimes be restricted by foreign objects
such as band-aids or bits of clothing.
/!\ Disconnect & reconnect GREEN and RED fittings from the
Compact. You may find some debris or items blocking the
water flow.
/!\ Disconnect fittings from Water Pump. You may find some
debris or items blocking the water flow.
If none of the above works, please email the iCool Support
team with pictures of your entire set up, your pool, your water
level and all hoses connected so we can help solve your issue.
International Multi-voltage
Pump - Error E07
Your iCool machine will either come with a 220 volt Davey
Pump or an International Multi-voltage Pump (Marlin). The
latter is supplied for countries with 110 volt power however
it can also be used with 220v power. It has a range of power
settings to suit different pool sizes and hose lengths.
If you were provided with this pump, it
automatically starts on its lowest setting.
If you need a more powerful water flow, the power can be
increased in steps by repeatedly pressing the SPEED Button.
This may be necessary if you are using an inflatable pool that
may be restricting the water flow and the error E07 appears.
The water is simply not flowing fast enough to operate
the water flow safety and will shut down if this happens.
Increasing the speed of the pump will solve this problem.
Heat Exchange Tanks Frozen
Solid
if you set the temperature below about 7ºC or 45ºF, it is
occasionally possible in certain climatic conditions for the
heat exchange tanks to freeze solid. This will block most or
all the flow of water. It should be understood that in order to
cool the pool water to these extremely low temperatures, the
system must cool to at least 5ºC below the set temperature to
allow for losses and this takes it very close to the temperature
that water freezes solid. There is an anti freeze circuit in your
iCool to prevent this in most cases.
If the tanks freeze up, the system will stop to protect the tanks
and the screen will sound and alarm and give advice. Allow
30 minutes for the ice to melt and then set the temperature a
little higher (no lower than 8 or 9ºC to prevent the tanks from
freezing again) and restart. Normally settings above 8ºC or
45ºF will not freeze the tanks in any conditions.
If extreme freezing temperatures are expected, we
recommend adding salt or anti-freeze to the water to lower
the temperature at which the water freezes. If not in use, drain
unit and store at ambient temperature.
If you were provided with this pump, it
automatically starts on its lowest setting.

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In the unlikely event that your system shuts itself down for any reason, you must identify and correct
the problem that has caused the safety system to operate before allowing anyone to use the iCool.
Never restart without identifying and correcting any fault.
Operating Issues
Compact Not Cooling or
Heating
Your iCool has several safety systems including one that
prevents the gas pressure reaching a dangerous high level.
This can only happen if the machine is extremely overheated.
If the machine has been operated in very hot conditions, in
a confined space or if the airflow has been blocked or partly
blocked for a certain amount of time, or if it’s placed too close
to a wall, towel, source of heat or other object, it may cause
the safety system to operate.
Damage resulting by any of those reasons will not be
covered under warranty.
Cold only models: If your chiller is running normally but hasn’t
changed temperatures after more than 45 minutes, please
make sure that the Target Temp is lower than the actual
pool temp. Cold only models do not have a heating capacity
therefore the temperature of the pool must be higher than the
pre-selected temperature.
If your Compact is not cooling or heating at all but seems to be
running correctly, it may most likely be out of refrigeration gas
and needs to be re-gassed. Re-gassing can be done by your
local refrigeration technician.
Once re-gassed, you must absolutely provide enough
ventilation to keep the machine within a safe operating
temperature.
“System Too Hot” Warning
Your Compact can move large amounts of heat per hour.
Naturally this heat has to be removed into the air surrounding
the system. The powerful fan can normally handle this with
ease, however if the air flow around the iCool is restricted so
that the heat can not escape, or the outside air temperature is
more than 45ºC, eventually the system will reach the limit of
it’s safe operating range. If the temperature inside the cabinet
reaches 70ºC the safety system will shut it down, sound an
alarm and display the warning screen.
Please make sure that the fan is turning on and the condenser
fins on the Compact are not covered or restricted and that the
area has a good flow of fresh air. On very hot days when the air
temperature is more than 45ºC it may not be possible to run
the system at full power due to the excessive heat.
Cooling a pool that has previously been heated can also cause
a heat overload warning and shut down. This will only occur
if the pool is still above 30-35ºC. It is good practice to allow
the heat to reduce naturally to below 30ºC before starting the
cooling cycle. This also saves a lot of electricity.
Software Not Loading
If the software doesn’t load for any reason, we recommend
turning the unit OFF and ON first to see if that solves the issue.
If the issue persists, please contact iCool Support.
Screen Freeze
This is a very rare issue. If the screen freezes while the iCool
is running normally, the main computer will usually still carry
on running the system and monitoring the safety features
but you will not be able to change anything and the displayed
temperatures will not update. You can either allow it to keep
running if that is more convenient, or you can restore the
system to normal operation by switching off the main power
and re starting again.
Remote Screen Not Connecting
If you’re operating via the optional 13” Remote Touch screen
and the screen does not connect to your chiller, make sure
that the data cable is correctly plugged to the chiller and to
the back of the screen. You can also try turning the unit OFF
and ON again and waiting for 30 seconds. The connection
should be automatic.
Wifi Issues
If you’re unable to operate your chiller via Wifi, this is most
likely due to a slow local Network or issues with your modem.
In that case, you will need to operate your chiller from its in-
built screen.
Water Leaks
Please note that your unit is a very powerful chiller and
condensation will occur inside of it. Water may leak at the
back of the chiller, this is completely normal. If necessary, you
can place a dripping tray under the unit to catch the overflow
water.
If leaks appear around fittings, unscrew fitting and add
Plumbing tape to help seal the connector - this is widely
available at any hardware store.
Safety Switch Tripping
If your unit is tripping the safety switch, please make sure you
are plugging the chiller to the same voltage noted on the side
of the chiller.
If that is correct, please check at what stage of the Progress
Bar the unit trips.
1 If the chiller trips when the pump starts
--> Check pump connection
2 If the chiller trips when the compressor motor starts
--> Please contact iCool Support
3 If the chiller trips when the fan starts
--> Please contact iCool Support

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Before contacting iCoolsport, please make sure you have read through the entire manual. Most issues
can usually be fixed via email, alternatively, we can offer a factory repair or we can assist in arranging
for a local repair agent to do repair works. We will always do our best to get back to you on the same
day, however please allow up to 72 hours due to time zone differences.
Technical Support
YOUR COMPACT IS COVERED AGAINST DEFECTS
FOR A PERIOD OF UP TO 12 MONTHS FROM DATE OF
PURCHASE.
THIS WARRANTY EXCLUDES DAMAGE CAUSE BY
ABUSE OR NEGLECT. PLEASE READ ALL CONDITIONS
ON THE WARRANTY TERMS STATEMENT AVAILABLE
ON OUR WEBSITE.
Obtaining Warranty Service
Any claim under this warranty must be made within 12
(twelve) months of the date of purchase of the product to
iCool (Australia) Pty Ltd. Proof of purchase must be supplied
when applying for warranty.
Go to www.icoolsport.com/warranty for more details and
send the Support Request Form (available in the next page) to
[email protected] with a copy of your original invoice.
To check if your product fault is covered by our Standard One
Year Warranty, please check the Product Warranty Statement
available on our website.
iCoolsport may offer assistance via email to fix your issue,
recommend a local repair service or ask for the unit to be
shipped back for repair.
Any repair does not extend the warranty period.
Local Repair
All local repairs must be approved in writing by iCool and if
your unit is still under warranty, we will pay our set fee for the
service. iCool will not pay for service where the cost of the
work was not pre-approved in writing by iCool.
Out of Warranty ? No problem!
If your unit is no longer covered under warranty, you can
still email us for support. For fast service, we recommend
contacting your local refrigeration technician and they can
contact us if they need any guidance.
Online Support
Go to www.icoolsport.com/support and select from the wide
range of troubleshooting articles prior to contacting iCool
Support.
If your issue is not listed on the website, please fill out the
Support Request Form and email it to our friendly Support
Team at [email protected].
Please allow up to 72 hours for us to get back to you due to
time zone difference but we will of course get back to you
much sooner in most cases.
iCool-certified Repairs
To get iCool-certified repairs from our iCool Head Office in QLD,
Australia, simply send your product to us and we’ll assess the
issue for you.
Cost
All freight costs will be at your charge (except return freight for
approved warranty claims).
Once we have received the product, we will inspect your product
usually the same day depending on staff availability and send
you a Repair Estimate.
In some cases, a repair might be covered by the iCool Standard
One-Year warranty. There’s no charge if the issue is covered
under warranty.
Time of Repair
We always do our best to offer same-day service however if our
technician needs more time, you’ll be notified.
How to send it?
Safely pack the unit, and if possible, use the original packaging
to avoid any transport damage. Make sure to attach a copy of
your previously emailed Support Request Form with your unit
and that all information has been provided, including contact
details.
Size of package: the biggest your package will be, the more
expensive it will be to ship. We recommend keeping it at around
65 x 40 x 85cm.
International returns: your freight company may ask for the value
of the item to send it to Australia. To avoid having to pay duties
again on your product, we recommend setting it to a maximum
of $100 and making sure to note that it is being returned for
REPAIR only and that will be re-exported following the repair.
This should avoid import duty both in Australia and in your
country.
Once packed, send unit to:
iCool Support
125 Olympic Circuit, Southport,
4215 QLD Australia
Support Request Form
Customer Name/Last Name:
Phone Number:
Email address:
Street Address:
Product Model/Name:
Serial Number:
Retailer - Country and Name:
Date and Proof of Purchase:
Description of the issue:
Images of the issue:
A copy of the original invoice is required for all
Warranty Claims.
Please be as detailed as you can as it will help us to find
a personalised solution to your problem. Ex: when did
the issue started, any noises, context of the situation,
has it been occurring consistently, have you tried any
solutions on your own.
Please also provide images of the entire set up, pool
and screen.