IDS NXT rome Manual

IDS NXT
IDS Imaging Development Systems GmbH
Dimbacher Str. 6-8
D-74182 Obersulm, Germany
T: [phone]
E: [e-mail]
W: http://www.ids-nxt.com
Setup IDS NXT rome

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IDS NXT: Setup IDS NXT rome
Contents
1 Preface .............................................................................................................................................. 3
2 Symbols and hints ............................................................................................................................ 4
3 Safety instructions ............................................................................................................................ 5
4 Standards and directives .................................................................................................................. 7
5 IDS NXT rome ................................................................................................................................... 8
5.1 Ambient conditions ...................................................................................................................... 8
5.2 Connecting a IDS NXTrome ........................................................................................................ 9
6 Electrial specifications ..................................................................................................................... 11
6.1 Pin assignment GigE connector (M12) ......................................................................................... 11
6.2 Pin assignment I/Oconnector ..................................................................................................... 11
7 Status LED ...................................................................................................................................... 13
8 Setup in network ............................................................................................................................. 14
8.1 Installing IDS NXTcockpit .......................................................................................................... 14
8.2 Getting an IP address ................................................................................................................. 14
8.3 Establishing a connection ........................................................................................................... 14
8.4 Logging on to the device ............................................................................................................. 15
8.5 Network configuration in IDS NXT cockpit .................................................................................... 16
9 Firmware update ............................................................................................................................. 17
9.1 IP address with DHCP ................................................................................................................ 17
9.2 IP address without DHCP ........................................................................................................... 17
10 Troubleshooting/FAQ .................................................................................................................... 19
10.1 Booting the camera in service firmware ..................................................................................... 20
10.2 Resetting the camera to factory settings ..................................................................................... 20
10.3 Booting the camera in runtime firmware ..................................................................................... 21
Index .................................................................................................................................................. 22

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1 Preface
Introduction
IDS Imaging Development Systems GmbH has taken every possible care in preparing this manual. We
however assume no liability for the content, completeness or quality of the information contained therein. The
content of this manual is regularly updated and adapted to reflect the current status of the software. We
furthermore do not guarantee that this product will function without errors, even if the stated specifications are
adhered to.
Under no circumstances can we guarantee that a particular objective can be achieved with the purchase of
this product.
Insofar as permitted under statutory regulations, we assume no liability for direct damage, indirect damage or
damages suffered by third parties resulting from the purchase of this product. In no event shall any liability
exceed the purchase price of the product.
Please note that the content of this manual is neither part of any previous or existing agreement, promise,
representation or legal relationship, nor an alteration or amendment thereof. All obligations of IDS Imaging
Development Systems GmbHresult from the respective contract of sale, which also includes the complete and
exclusively applicable warranty regulations. These contractual warranty regulations are neither extended nor
limited by the information contained in this manual. Should you require further information on this product, or
encounter specific problems that are not discussed in sufficient detail in the manual, please contact your local
dealer or systeminstaller.
Trademarks The IDS logo is a registered trademark of IDS Imaging Development Systems GmbH,
registered for U.S. (Reg.No. 4,513,138) and other countries.
IDS NXT and uEye are registered trademarks of IDS Imaging Development Systems
GmbH. Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation. All other
products or company names mentioned in this manual are used solely for purposes of identification or
description and may be trademarks or registered trademarks of the respective owners.
Copyright
© IDS Imaging Development Systems GmbH. All rights reserved. This manual may not be reproduced,
transmitted or translated to another language, either as a whole or in parts, without the prior written permission
of IDS Imaging Development Systems GmbH.
Status: December 2020
Contact
Visit our web site http://www.ids-nxt.com where you will find all the latest information about our software and
hardware products. Please contact your local IDS distributors for first level support in your language. For a list
of IDS distributors worldwide please go to our website http://www.ids-nxt.com.
Address
IDS Imaging Development Systems GmbH
Dimbacher Str. 6-8
D-74182 Obersulm, Germany
T
[phone]
E
[e-mail]
W
http://www.ids-nxt.com

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2 Symbols and hints
This symbol indicates hints with useful information for better understanding and using
features and functions.
This symbol indicates important warnings for product safety to prevent damage.
This symbol indicates important warnings for personal safety to prevent injury.

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3 Safetyinstructions
Read carefully these safety instructions before installing and using the product. The producer is not
responsible for damages and injury, which can occur due to false handling of the product and ignoring the
safety instructions. All warranty will be spoiled in this case.
Intended use
IDS industrial cameras are to be used to capture images for visualization and image processing tasks. They
are designed for use in industrial environments. Observe the requirements for the proper use of this product.
Failure to do so will render the warranty void.
· The product is not authorized for use in security relevant applications. If it is used in security relevant
applications, the customer is responsible for the necessary approvals.
· If the product is modified or changed, all approval becomes invalid. In this case, the customer is responsible
for ensuring product conformity.
· The warranty expires if the product is improperly disassembled, reworked or repaired by the customer or a
third party and IDS Imaging Development Systems GmbHassumes no liability for defects. If you need
service, please contact the support team.
· The product is not a toy. Operate and store out of the reach of children.
Protection against electrostatic discharge (ESD)
Board-level cameras are especially sensitive to electrostatic discharge. Make sure to avoid mechanical or
electrical damage of the printed circuit board or its connections. Wear ESD-protective clothing and observe
the rules for handling ESD-sensitive components.
· Do not touch the printed circuit board while it is powered.
· Always hold the board by the edges to avoid the risk of electrostatic discharge damage.
· For optimum ESD behavior, a clearance of 4 mm from non-shielded housings must be maintained all the
way around. For shielded housings, a smaller clearance is possible.
· Attach the board to a conductive surface using the fixing screws. If this is not possible, ensure an insulating
connection.
· Use connecting cable with a low-resistance shield on both sides.
Installation, operation and maintenance
The product must be connected, taken into operation and maintained only by appropriately qualified
personnel. The error-free and safe operation of this product can only be ensured if it is properly transported,
stored, set up and assembled, and operated and maintained with due care. The installation, inspection,
maintenance, extension, and repair may only be done by authorized personnel.
· Observe the specifications in the documentation when installing the product.
· Do not subject the product to direct sunlight, moisture or shock. Ensure that the IP code of the product
meets the requirements for the ambient conditions.
· Only operate the product under ambient conditions for which the respective product is approved. The use
under other ambient conditions may result in damage.
· To avoid any damage to the connectors, only mount or remove the product with the cables disconnected.
· Lay cables in such a way that no one is endangered.
· Before starting up, check if the electrical wiring corresponds to the specifications in the documentation.
Faulty wiring (overvoltage, undervoltage) can result in a damage in the electronics.
Transport
· Only use ESD packaging for storage and transport of ESD-sensitive components.
· Keep packing materials like films away from children. Abuse may result in suffocation.

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Operation and power supply
The camera power supply must meet the requirements for SELV (safety extra low voltage)/LPS (limited power
source) or ES1/PS2.
WARNING! Non-approved power supplies for camera operation may cause painful or dangerous electric
shock. Serious injury or death may occur. Use a power supply that meet the requirements for SELV (safety
extra lowvoltage)/LPS (limited power source) or ES1/PS2.
· In order to ensure electrical safety, we recommend using a shielded connection cable or grounding the
camera housing so that the camera housing is connected to ground via the appropriate installation.
Avis pour le Canada
Fonctionnement et alimentation électrique
L'alimentation électrique de la caméra doit être conforme aux exigences de sécurité SELV (très basse
tension de sécurité)/LPS (source à puissance limitée) ou ES1/PS2.
AVERTISSEMENT ! Avec un bloc d'alimentation non prévu pour les caméras, il existe des risques de
décharges électriques douloureuses ou dangereuses. Celles-ci peuvent provoquer des blessures graves,
voire mortelles. Utilisez un bloc d'alimentation conforme aux exigences de sécurité SELV (très basse
tension de sécurité)/LPS (source à puissance limitée) ou ES1/PS2.
· Pour garantir la sécurité électrique, nous recommandons l'utilisation d'un câble de connexion blindé ou la
mise à la terre du boîtier de la caméra, afin que ce dernier soit relié correctement à la masse.
CAUTION! As the camera housing may get hot depending on the operating conditions there may be risk of
burns. Provide sufficient heat dissipation so that the housing temperature does not exceed 55 °C (131 °F).
NOTICE! Cameras with Power-over-Ethernet (PoE) can be powered from an external source or via PoE. The
camera should not be supplied with both power sources at the same time, as this may cause irreparable
damage to the camera.
Correct disposal
Dispose the camera and accessories properly and separately from other types of waste to encourage
recycling of reusable materials and to protect the environment.
According to the EC Directive 2012/19/EU (WEEE) we are obliged to take back this product, distributed by us
after August 13, 2005, free of charge at the end of its useful life and to ensure it correct disposal. As this
product is exclusively for commercial use (B2B), it must not be handed over to a public disposal facility. The
product can be disposed of by specifying the date of purchase and the serial number at the following address:
IDS Imaging Development Systems GmbH
Dimbacher Str. 6-8
D-74182 Obersulm, Germany

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4 Standards and directives
(only valid for devices with housing)
IDS Imaging Development Systems GmbHhereby confirms that this product has been developed, designed
and manufactured in compliance with the following European directives
· 2014/30/EU: EMC - Electromagnetic compatibility
· 2011/65/EU: RoHS - Restriction of the use of certain hazardous substances in electrical and electronic
equipment
· Regulation (EC) No. 1907/2006 concerning the Registration, Evaluation, Authorization and Restriction of
Chemicals (REACH)
· The CE declaration of conformity is available on the IDS website.
If the product is modified or changed all approval becomes invalid. In this case the customer is responsible for
ensuring product conformity.
Product type
IDS NXT rome
Information for CE
EMC specifications
EN 61000-6-2
EN 55035
EN 61000-6-4*
EN 55032 (Class A)
Information for USA
This equipment has been tested and found to comply
with part 15 of the FCC Rules
Class A
Information for Canada
Renseignements pour le Canada
CAN ICES-3 (A)/NMB-3(A)
Information for UL
UL 62368-1
CAN/CSA C22.2 No. 62368-1-14
Further information
RCM
* Cameras are intended exclusively for use in industrial environments.
For customers in the USA
For a class A digital device:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference
at his own expense.
Name of Responsible Party
IDS Imaging Development Systems, Inc.
92 Montvale Ave., Ste 2800
Stoneham, MA 02180
U.S.A.
T: [phone]

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5 IDS NXT rome
Housing/board-level
+/-
Dimensions height xwidth x length
41 x53 x75 mm
Mechanical specifications
Mechanical specifications
IP code
IP 65
· Protection against penetration of dust: No ingression of dust at
a vacuum of 20 mbar in the housing
· Protection against water (out of a nozzle) fromall directions
Test conditions: Using a jet nozzle with an inside diameter of
6.3 mm, a jet of water at a volume flowof 12.5 liters per minute
is applied to the housing from all directions at a distance of
2.5-3 m. The testing period is at least 3 min.
IP 67
· Protection against penetration of dust: No ingression of dust at
a vacuum of 20 mbar in the housing
· Protection against ingress of water in case of temporary
immersion
Test conditions: The housing is dipped completely under water
in a dip tank. The submerged depth is 1 m and the testing
period is 30 min. Water may not intrude in a quantity which
causes harmful effects while the housing is dipped in water
under standardized pressure and time conditions.
Ambient conditions
Ambient conditions
Lens mount
C-mount, see Optical specifications
Mounting holes bottom/top/side/front
4/0/0/0 (3/0/0/0)
Thread diameter
M3 (M5)
Status LED
Status LED
Interface connector
M12 connector, screwable
Power supply
Input I/O connector (M12): 12-24 V DC +20 %, max. 1 A
Input GigE connector (M12): PoE 41-57 V DC, max. 350 mA
I/O connector
12-pin M12 connector, screwable
Electrical specifications
Electrical specifications
5.1 Ambient conditions
The temperature values given below refer to the outer device temperature of the camera housing. The
temperature inside of the camera housing is generally higher than the outer temperature and may be up to
70 °C (158 °F).
Device temperature during operation
0 °C … 55 °C
32 °F … 131 °F
Device temperature during storage
-20 °C … 60 °C
-4 °F … 140 °F
Humidity
20 % … 100 %, relative, non-condensing
* Only if IDS NXT rome lens tube and IP65/67 cables are used
Non-condensing means that the relative air humidity must be below100 %. Otherwise, moisture will form on
the camera surface. If, for example, air has a relative humidity of 40 % at 35 °C (95 °F), the relative humidity
will increase to over 100 % if the air cools down to 19.5 °C (67 °F); condensation begins to form.
CAUTION! As the camera housing may get hot depending on the operating conditions there
may be risk of burns. Provide sufficient heat dissipation so that the housing temperature does
not exceed 55 °C (131 °F).

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Notes on ambient conditions
· Avoid high air humidity levels and rapid temperature changes when using IDS cameras.
· Temperatures below+4 °C (39 °F) combined with excessive relative air humidity levels can cause icing.
Provide sufficient heat dissipation so that the specified device temperature is not exceeded during operation.
In general, the following recommendations apply:
· For a passive heat dissipation, mount the camera on a thermally-conductive surface like a metal plate or a
heat sink.
· If necessary, provide an active cooling for example by means of a fan.
With increasing device temperatures, the image quality could be reduced due to thermal noise. It is
recommended to mount the camera to a heat-dissipating unit even if the camera is operated belowthe
maximum specified temperature.
Vibration and shock resistance
Vibration and shock resistance of the cameras were tested as specified in EN 60068-2-6 and EN 60068-2-27.
Test parameter EN 60068-2-6 "Environmental testing - Tests: Vibration"
· Vibration mode: Sinus
· Lower frequency: 30 Hz
· Upper frequency: 500 Hz
· Acceleration: 10 g
· Throughput speed: 1 octave/minute, logarithmic
· Number of frequency cycles: 10 per axis
Test parameter EN 60068-2-27 "Environmental testing - Tests: Shock"
· Shock form: half sine
· Pulse duration: 1,9 ms
· Peak acceleration: 80 g
· Number of shocks per direction: 3 (± X, ±Y, ±Z)
· Shock form: half sine
· Pulse duration: 6 ms
· Peak acceleration: 25 g
· Number of shocks per direction: 100 (± X, ±Y, ±Z)
5.2 Connecting a IDS NXT rome
Fig. 1: IDS NXT rome
· 1: Pin assignment GigE connector (M12, 8-pin)
· 2: Pin assignment I/O connector (M12, 12-pin)
NOTICE! The camera can be supplied with voltage both from an external source and via
Power-over-Ethernet (PoE). The camera should not be supplied through both voltage sources
at once as this can irreparably damage the camera.
Check the power supply to the camera. Connect the camera to to a Gigabit Ethernet port on the PC either
directly or using switches. Please read the following notes before setting up.

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Cabling
· The data network and the camera network should be cabled separately. Therefore, it is recommend
connecting the cameras by a separate network card.
· It is recommend to use Cat5e type cables.
· The cable length of the individual segments must not exceed 100 m. A segment is a continuous cable
connection between two network devices (e.g. PC, camera, switch).
· It is recommended to cable the network throughout at 1000 Mbit/s.
Network card
· To ensure optimum performance of the network connection, you need to install the latest drivers for your
network card.
· GigE network adapters for PCI slots are limited in its transfer rate to approximately 80-90 MByte/s.
· It is recommended to set the "Receive Descriptors" in the network card settings to the maximum value.
· It is recommended to set the "Jumbo Frames" (also: Jumbo Packet) in the network card settings to the
maximum value.
Note that the connection between the camera and the PC must continuously be able to transport jumbo
packets to ensure the transmission of the jumbo packets. Information on these settings is provided in the
manual supplied with the network adapter.

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6 Electrial specifications
· Pin assignment GigE connector (M12)
· Pin assignment I/O connector
6.1 Pin assignment GigE connector (M12)
8-pin M12 socket (M12 connector: MMT361A315)
Pin
Description
Designation 1000BASE-
T
Designation 100BASE-
TX
Fig. 2: M12 socket,
camera rear view
1
MDX0+
BI_DA+
TX+
2
MDX0-
BI_DA-
TX-
3
MDX1+
BI_DB+
RX+
4
MDX1-
BI_DB-
RX-
5
MDX3+
BI_DD+
-
6
MDX3-
BI_DD-
-
7
MDX2-
BI-DC-
-
8
MDX2+
BI_DC+
-
The M12 connector of the IDS NXT rome complies with the IEC/PAS 61076-2-109 standard.
6.2 Pin assignment I/O connector
12-pin M12 connector (Attend 216A-12MSR)
Pin
Signal
Description
Fig. 3: I/O connector,
camera rear view
1
VBUS
Power supply: 12-24 V DC +20 %
2
VBUS GND
Reference level (ground) for power supply and RS-232
3
Opto IN (0)
Trigger input with optocoupler
4
Opto IN (1)
Input 1 with optocoupler
5
Opto IN (COM)
Reference level for all Opto IN
6
Opto OUT (COM)
Reference level for all Opto OUT
7
Opto OUT (1)
Output 1 with optocoupler
8
Opto OUT (2)
Output 2 with optocoupler
9
RS232 (RxD)
Serial interface
10
RS232 (TxD)
Serial interface
11
Opto IN (2)
Input 2 with optocoupler
12
Opto OUT (0)
Flash output with optocoupler
Shield
Shield
Shield
You can check the color assignment of the cable on the Website directly at the specific accessory item.
The maximum length of the I/O cable is 30 m. The cable must be shielded.

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Power supply
NOTICE! The camera can be supplied with voltage both from an external source and via
Power-over-Ethernet (PoE). The camera should not be supplied through both voltage sources
at once as this can irreparably damage the camera.
Voltage
Input I/O connector (M12): 12-24 V DC +20 %
Input GigE connector (RJ45): PoE 41-57 V DC
Current
Input I/O connector (M12): min. 1 A
Input GigE connector (RJ45): min. 350 mA
Residual ripple
120 mVpp
IDS Imaging Development Systems GmbH recommends to adjust the power supply to the power requirement
of the camera to limit overheating in case of short circuit.
To ensure the electrical safety, the camera power supply must meet the requirements for SELV (safety extra
low voltage) / LPS (limited power source) or ES1 / PS2. The camera power supply must be rated by the values
given in the table above. It also must ensure that the voltage values given in the table above are available at the
input of the camera.
Avis pour le Canada:
IDS ImagingDevelopment Systems GmbH recommande d'adapter l'alimentation électrique aux besoins de
la caméra afin de limiter la surchauffe en cas de court-circuit.
Pour garantir la sécurité électrique, l'alimentation de la caméra doit être conforme aux exigences de
sécurité SELV (très basse tension de sécurité)/LPS (source à puissance limitée) ou ES1/PS2.
L'alimentation de la caméra doit respecter les valeurs indiquées dans le tableau ci-dessus. Elle doit
également répondre au fait que les tensions indiquées dans le tableau ci-dessus sont présentes à l'entrée
de la caméra.
Information on the power consumption of individual camera models can be found in the model data sheet.
Keep in mind that a voltage drop will occur when you use long cables for power supply to the
camera. Choose the size of the cable in such a way that the supply voltage available at the
input of the camera is at least 12 V.
To supply the IDS NXTrome camera with power using PoE or PoE+, you can use PoE
injectors or switches that are compatible with IEEE standard 802.3af or IEEE standard
802.at.

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7 Status LED
Fig. 4: Status LEDs
The camera has two LEDs that indicate information of the current status.
· LED 1: camera status (two-color)
· LED 2: Network status (two-color)
LED 1
Camera is off/no power
Camera is booting
Camera is ready
Camera is open
Camera is ready - no valid IP address
No firmware loaded
Service firmware active
LED 2
No network connection
Network connection OK
Network connection OK + data transfer
Continuous data transfer
Network error

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8 Setup in network
The following steps must be executed to setup a IDS NXTrome camera:
1. Install IDS NXT cockpit.
2. Connect the camera to network and power supply. By default, the camera tries to obtain an IP address
froma DHCP server in the network.
NOTICE! The camera can be supplied with voltage both from an external source and via
Power-over-Ethernet (PoE). The camera should not be supplied through both voltage sources
at once as this can irreparably damage the camera.
8.1 Installing IDS NXT cockpit
The installation package of the IDS NXTcockpit is available for download from https://en.ids-
imaging.com/downloads.html.
IDS NXTcockpit is currently available for Windows 64-bit. You should have an up-to-date
graphics card driver installed for an optimal display.
8.2 Getting an IP address
During the initial network setup, the following situations can occur:
1. Valid IP address via DHCP
2. Valid IP address via Zeroconf
3. No connection/link (Check the status LED of the camera!)
The camera is configured by default to obtain the IP address via DHCP.
DHCP
The camera is assigned a valid IP address by the DHCP server. Afterwards, you can log on to the camera
with IDS NXT cockpit and set the network parameters.
The network card of the PC must be in the same subnet as the camera so that the camera
can be found via the IDS NXTcockpit.
Zeroconf
In an IPv4 network with no DHCP server, the camera in DHCP mode uses the Zeroconf method to
independently acquire a valid IP address from the reserved link-local address range. If your client PC is also
in the link-local address range for this IPv4 network, you can establish a network connection to the device for
the initial setup. To set the network parameters use the IDS NXT cockpit.
Static IP address
Using IDS NXTcockpit, you can assign a static IP address to the camera. For this a valid network connection
(DHCP, Zeroconf) must exist, see network configuration in IDS NXTcockpit.
8.3 Establishing a connection
Start the IDS NXT cockpit.
· Windows: either via the icon on the desktop or under "Start > All Programs > IDS > IDS NXTcockpit“.
After launching, you will be in the "Device overview". IDS NXTcockpit scans the network for IDS NXT
cameras and lists them in this overview. A log-on to IDS NXTcameras is possible by direct entry of an IP
address.

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Automatic finding of IDS NXTcameras only works if the following parameters are possible in
the network:
· UDP broadcasts via port 5055 ("Finder” queries fromIDS NXT cockpit)
· TCP response from devices via port 5055
· UDP broadcasts via port 3956 (GVCP - GigE Vision Control Protocol)
More detailed information is displayed by clicking on the devices found. Via "Connect" you get to the
respective device logon.
8.4 Logging on to the device
Via the selection, choose the user class that you want to use to log on to the device. There are three basic
user classes that are used.
Fig. 5: Log on
Administrator
The administrator profile allows full access to the IDS NXTcamera’s configuration.
From firmware updates to installing and setting IDS NXT vision apps everything is
possible.
Service
This user profile can be used to perform service activities. Specified settings can be
changed, for example to respond to changed production specifications. These include
camera settings (brightness, gain, ...) and settings for the IDS NXT vision apps.
User
This user profile provides shop floor employees, for example, with status information for
an IDS NXTcamera so that they can directly find information about fault conditions.
The passwords for the user classes "admin" and "service" are "ids" when delivered. They can
be changed using the administrator profile. No password is required for the "user" user class.
How to change the passwords is described in the manual "IDS NXT- Operation with the IDS
NXT cockpit".

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8.5 Network configuration in IDS NXT cockpit
After logging onto a IDS NXTcamera, you will see the “Dashboard” which displays various device information.
To set the network parameters select "Configuration > Network".
· The "Obtain IP address automatically (DHCP)" option is activated by default. It is recommended to keep this
setting.
· You can use the device without DHCP and assign a static IP address to the device (not recommended).
Fig. 6: IDS NXT cockpit network configuration

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9 Firmware update
The IDS NXTrome cameras are based on the Vision standard and can be updated like a Vision camera using
a GUF file.
Use the "ids_deviceupdate" tool to update the firmware. The "ids_deviceupdate" tool can be found in the
installation directory of the IDS NXTcockpit, e.g. under "C:/Program
Files/IDS/ids_nxt_cockpit_2_0/visiontools".
When updating the firmware, it is recommended that the camera gets its IP address via
DHCP, since the camera uses DHCP in the service firmware by default (see Network
configuration in IDS NXTcockpit).
The procedure varies depending on howthe camera obtains its IP address:
· IP address with DHCP
· IP address without DHCP
9.1 IP address with DHCP
When updating the firmware, it is recommended that the camera gets its IP address via
DHCP, since the camera uses DHCP in the service firmware by default (see Network
configuration in IDS NXTcockpit).
If you start the firmware update by double clicking on the GUF file, all corresponding models
in the network are updated automatically. If you want to update only a specific camera, follow
the instructions below.
Use the "ids_deviceupdate" tool to transfer the firmware update to the camera via the GUF file. The
"ids_deviceupdate" tool can be found in the installation directory of the IDS NXTcockpit, e.g. under
"C:/ProgramFiles/IDS/ids_nxt_cockpit_2_0/visiontools". The command line tool allows you to select the
camera explicitly for the update.
1. Open the "ids_deviceupdate" command line tool.
2. List all available cameras with:
ids_deviceupdate.exe --list-all
3. Select a camera e.g. based on the last digits of its serial number and start the update, e.g.
ids_deviceupdate -s *6675 --guf "C:C:\GUF\NXT_GS29016C_1.1.0.100.guf" -U
4. Confirm the update with "y".
A firmware update can take several minutes. Wait until it is finished.
Since IDS NXTrome is a complete systemconsisting of different components, the update
distinguishes between 2 version numbers: DeviceRuntimeSystemVersion and
DeviceSensorFirmwareVersion.
However, when querying ids_deviceupdate --list-device-versions, the camera
will not display a valid version number because this command queries the version number in
DeviceFirmwareVersion.
9.2 IP address without DHCP
When updating the firmware, it is recommended that the camera gets its IP address via
DHCP, since the camera uses DHCP in the service firmware by default (see Network
configuration in IDS NXTcockpit).
If the camera cannot obtain the IP address via DHCP, the camera uses the Zeroconf method.
1. Boot the camera manually into the service firmware, see Booting the camera in service firmware. The IP
address of the camera may change due to Zeroconf.

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2. Make sure that camera and host are in the same subnet.
3. The following steps are identical to the description under IP address with DHCP.
After the firmware update, the camera will automatically start into the runtime firmware.

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10 Troubleshooting/FAQ
IP configuration
Can the camera be updated if it has a fixed IP address?
The firmware update stops if the camera uses a fixed IP address. For the firmware update, the camera is
booted in the service firmware. The service firmware always uses DHCP. In the service firmware, the camera
is assigned a different IP address and the update cannot be continued.
Can the IP configuration of the camera be changed in service firmware?
· If the camera is running in the service firmware , the IP address can only be changed using Vision-
compliant tools, e.g. with "ids_ipconfig". The change of the IP address is only effective as long as the
camera is running in the service firmware.
· The "ids_ipconfig" tool can be found in the installation directory of the IDS NXTcockpit, e.g. under
"C:/Program Files/IDS/ids_nxt_cockpit_2_0/visiontools".
Example
The following example uses "force IP" to change the IP address of a camera:
ids_ipconfig.exe -s *6675 --force-addr --ip "192.168.178.24" --netmask
"255.255.255.0"
· - s: Serial number of the camera
· -force-addr: Force IP command
· -ip: New IP address
· -netmask: New subnet mask
Passwords
How can the administrator password be reset?
· If you have changed the camera's administrator password and you do not remember it, you must reset the
camera to the factory settings in order to assign a newpassword. To do this, boot the camera in the service
firmware, reset the camera to factory settings and reboot it in the runtime firmware.
Firmware
How to update the camera firmware?
· When logging on to IDS NXTcockpit, it is checked whether the firmware on the camera is up-to-date. If this
is not the case, a message is displayed. The firmware update for IDS NXTrome is not performed with the
IDS NXTcockpit. How to proceed is described under Firmware update.
What to do if the camera runs unintentionally in the service firmware?
· If a critical error occurs during operation, the camera is restarted in the service firmware. The camera
remains in the service firmware until it is rebooted - either by using the IDS Vision Cockpit or by
disconnecting the camera from power supply. You can also boot the camera in the runtime firmware.
What to do if the network connection was interrupted during a firmware update?
· If the camera's network connection is interrupted while a firmware update is running, the firmware update
cannot be restarted. In this case, briefly disconnect the camera fromthe power supply and then restart the
firmware update.
Vision Apps
Are there new versions of the vision apps for my camera?

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· New vision app versions can be downloaded from the download section of the IDS website: https://en.ids-
imaging.com/downloads.html. Use the IDS NXT cockpit to update the vision apps on the camera.
There are no more vision apps available on the camera after resetting to factory defaults?
· Resetting to factory defaults resets the camera to the firmware without vision apps. You need to reinstall the
vision apps. You can download the vision apps in the download area of the IDS website: https://en.ids-
imaging.com/downloads.html
10.1 Booting the camera in service firmware
Use the "ids_devicecommand" tool to boot the camera in the service firmware. The "ids_devicecommand" tool
can be found in the installation directory of the IDS NXTcockpit, e.g. under "C:/Program
Files/IDS/ids_nxt_cockpit_2_0/visiontools".
Fig. 7: Boot service firmware
1. Open the "ids_devicecommand" tool at the command prompt.
2. You can first display all available cameras to identify the serial number:
ids_devicecommand --list-devices
3. You use the serial number to define which camera should boot into service firmware:
ids_devicecommand -s 4103616675 --reset-to-service
The camera powers off briefly and boots in the service firmware.
10.2 Resetting the camera to factory settings
After the camera is booted in the service firmware, you can reset the camera to factory settings with the IDS
Vision Cockpit.
After the camera is booted in the service firmware, you have to call the command to reset the
camera within 60 seconds.
Use the "ids_devicecommand" tool to reset the camera to the factory settings. The "ids_devicecommand" tool
can be found in the installation directory of the IDS NXTcockpit, e.g. under "C:/Program
Files/IDS/ids_nxt_cockpit_2_0/visiontools".