iGenix IG350F User manual

UNDER COUNTER FREEZER
Model Number: IG350F
INSTRUCTIONS FOR USE

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Thank you for purchasing this product.
Please read these instructions carefully before use
Trouble with your freezer?
…
Try our troubleshooting
guide on page 9.
If that does not solve the
issue contact us …
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel: [phone] Fax: [phone]
Email: [email protected]o.uk Website: www.igenix.co.uk
When writing to or emailing us to report a fault please ensure you attach a copy of your proof of
purchase. Please retain your original

3
SAFETY INSTRUCTIONS
Important: This appliance is not intended for use by persons including children with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliances by a person responsible for their safety.
This product is intended to be used in a household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
- catering and similar non retail applications.
Do not use mechanical devices or other means to accelerate the defrosting process, other than
those recommended by the manufacturer.
Do not use electrical appliances inside the food storage compartments of the appliance, unless they
are recommended by the manufacturer.
Do not store explosive substances such as aerosol cans with a flammable propellant in this
appliance.
Ensure that the electricity supply in your home is rated at 220 - 240 volts before operating the
appliance.
Do not use the appliance if there is any damage to the power cord.
Choose the location of the unit away from heat sources such as radiators or fires as the refrigerant
are flammable.
Use of an extension cord is not recommended with this product.
This product is for indoor use only.
Keep packaging material out of the reach of children! It can become a choking or suffocation hazard.
Always unplug the appliance before attempting to move it.
Children should be supervised to ensure that they do not play with the appliance.
Ensure that the refrigerant circuit is not damaged.
The refrigerant of this product is R600a which is flammable. Ensure when moving the appliance or
during installation that the cooling system does not get damaged.
DANGER: Risk of child entrapment
- Before you dispose of your old freezer, remove the doors and leave the shelves in place so that
children cannot easily climb inside.
When disposing of the appliance, remove the plug so the appliance is unusable.
IMPORTANT
Always allow 12 hours before turning on the freezer to allow the coolant gases time to settle after the unit is
in place.
Packaging
The cardboard packaging is recyclable and should be disposed of according to local regulations. Keep the
packaging materials out of the reach of children. Before installation take care to remove all cardboard or
other packaging, including material from the condenser tubes and any material surrounding the motor /
compressor unit.
WARNING
The freezer is heavy and care is needed when unpacking and moving it.
Get extra help and only hold the freezer by the casing –never hold by the
door or the trim.

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Check the Contents
Check the following contents are included with the product and inspect the casing for any damage. If
necessary contact your retailer from where you purchased the product.
2 x small freezer drawers
1 x large freezer drawer
CE Marking certifies that this appliance confirms to the following EEC directives:
Low Voltage Equipment –72/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC
Installation
Location & Air Circulation
When selecting a position for your freezer, you should make sure the floor is flat and firm and the room is
well ventilated with an average room temperature of between 16˚C and 38˚C. If the room temperature drops
below this, your freezer may start to defrost.
Locate your freezer away from sources of heat e.g. cookers, radiators, direct sunlight as extreme
temperatures will effect how efficiently your freezer works.
Also avoid direct sunlight as it may increase the electrical consumption, extreme cold ambient temperatures
may also cause the unit not to perform properly. The freezer is not designed for use in a garage or outdoor
installation; do not drape the unit with a covering.
Never place the freezer in a wall recess or fitted cabinets or furniture as this will not allow adequate
ventilation and cause a potential fire hazard. When installing the unit, ensure that 40mm of free space is left
at both sides, 15mm at the rear and 20mm at the top of the unit. This will allow cold air to circulate around
and improve efficiency of the cooling process.
IG350F - Under Counter Freezer at a Glance
Thermostat
Small drawers
Large freezer
drawer

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Providing you follow the recommended ventilation requirements you will:
Increase the life of the freezer.
Minimise the risk of condensation on the outside of the freezer.
Minimise the running costs.
Minimise operating noises caused by vibration.
Levelling
Once the refrigerator is positioned in its final location, it can be leveled using the adjustable feet at the front
of the freezer until they are firmly placed on the floor. Correctly leveling the freezer will stop any rocking or
vibration and keep the door aligned which helps the freezer run reliably and efficiently.
Door Fitting
The freezer door can be fitted to open to either the left or the right depending on the location. The appliance
must be tilted and supported in order to carry this out. It is therefore advisable to get some help during this
procedure. Take care when fitting and tightening screws.
Tools required: Phillips style screwdriver / Flat bladed screwdriver / Hexagonal spanner
1. Tilt the unit slightly towards the rear and prop it securely. Two people are required to tilt the unit during the
door reversal process.
2. Remove the 2 screw covers first, then undo the screws underneath.
3. Remove the 2 screws on the back.
4. Lift the top cover away from the fridge.
5. Remove the three screws, then remove the upper hinge that hold the door in place. Lift the door and place
it on a padded surface to prevent it from scratching.
6. Swap the bottom bushing and bottom bushing cap of the upper door. The bottom bushing key must be in
the correct position to allow it to be inserted correctly.
7. Remove the lower screws, hinge bracket and adjustable feet from the unit bottom
8. Remove the screw-type adjustable feet from another side of the unit bottom and transfer it to the
corresponding position on the opposite side of the unit bottom.
9. Reattach the two lower screws, hinge bracket and adjustable feet to the opposite side of the unit bottom.
Loosely secure.
10. Carefully set the upper door back into place. Ensure the freezer door is aligned horizontally and vertically
so that the seals are closed on all sides before finally tightening the top hinge. Insert the hinge bracket and
screw it to the top of the unit.
11. Use a spanner to tighten it if necessary.
12. Put the top cover back and fix it in place with the screws.
13. With the door closed, check that the door is aligned horizontally and vertically and that the seals are
closed on all sides before finally tightening the bottom hinge. Re-adjust the levelling feet as needed.

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Before using your Freezer
Before placing food in the freezer, it needs to be cleaned by wiping the interior using warm water and a soft
cloth. Wipe the freezer completely dry before replacing any drawers.
IMPORTANT: Always allow at least 12 hours before turning on the freezer to allow the coolant fluid time to
settle after the freezer is in place. Failure to do this may result in damage to the appliance and such damage
is not covered by the guarantee.
Before placing any food in the freezer it is recommended to leave it 24 hours. This allows you to ensure the
freezer is working correctly and gives enough time to allow the temperature in the freezer to drop to the
correct level.
Using your Freezer
Before turning on the freezer, make sure that the thermostat which is located inside the freezer on the
right side of the cabinet is set at position 1.
Adjust the thermostat control dial to the desired position, bear in mind that the higher the number, the
lower the temperature.
To ensure the unit is cold enough to freeze the food wait 24 hours before filling food.
Noises inside your unit
You may notice that your unit makes some unusual noises. Most of these are perfectly normal, but you
should be aware of them.
These noises are caused by the circulation of the refrigerant liquid in the cooling system. It has become
more pronounced since the introduction of CFC free gases. This is not a fault and will not affect the
performance of your unit. This is the compressor motor working, as it pumps the refrigerant around the
system.
Using your Freezer Efficiently
Take note of foods best before / use by instructions and follow the maximum storage guidelines on the
packaging.
Keep foods covered to help retain moisture and to help prevent odour / flavour transference. Plastic
bags, aluminium foil, plastic food wrap and containers with lids are ideal.
Avoid opening the door for long periods or unnecessarily.
Allow hot or warm food to cool down in covered containers before placing in the freezer. Hot food will
raise the temperature in the fridge and cause the compressor to work more.
Storing Food in Your Freezer
Pack and store cooked and fresh food separately.
Wrap raw or defrosting meats and poultry in polythene or foil and ensure they are stored below any
cooked meats to avoid contamination from any juices that may drip.
Empty left over tinned food into plastic containers. Do not store food in tins in the freezer.
Position food in the freezer to allow cold air to circulate freely, making sure that nothing touches the back
wall of the freezer.

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Cleaning and Maintenance
Switch off the electrical supply and remove the plug from the socket before cleaning.
Defrosting
Frost might build up in the unit after it has been used for a period of time. Scrape away the frost using a
plastic scraper (not included)
Do not use a metal or sharp instrument to scrape away the frost, nor should you use any electrical
DO NOT USE A METAL OR SHARP INSTRUMENT TO SCRAPE AWAY THE FROST, NOR SHOULD YOU USE ANY ELECTRICAL APPLIANCES TO
AID DEFROSTING!#
We recommend that defrosting should be carried out when the frost layer builds up to 10mm (~0.39”).
Choose a time when the stock of frozen food is low, follow these procedures:
1. Take out the food, turn the unit off at the mains supply and leave the door open. Ideally, the frozen food
should be put into another freezer. If this is not possible, wrap the food in several sheets of newspaper or
large towels and then a thick blanket to keep it cool.
2. Place a dry towel at the foot of the unit. Scrape away the frost using the plastic scraper. Defrosting the
remaining frost can be speeded up by placing a bowl of hot water inside the unit and closing the door. As the
solid frost loosens, scrape it away with the plastic scraper and remove.
Wring out the soaked towel as needed.
3. When defrosting is complete, clean your unit’s interior and exterior. defrosting. Do not use a metal or sharp
instrument to scrape away t defrosting.
Interior
1. Remove all food from the freezer and cover to help keep it cold.
2. Remove all drawers from the freezer and wash in warm soapy water with a soft cloth and dry thoroughly.
Never put wet drawers back in the freezer.
3. Wipe the interior of the freezer with a damp clean cloth. For extra cleaning use a solution of one
teaspoon of bicarbonate of soda to one pint of water.
4. Dry the interior thoroughly with a clean cloth and replace the drawers.
5. Plug in and switch back on and allow the temperature in the fridge to drop to the correct temperature.
6. Replace the food in the freezer.
Exterior
Use a clean, damp soft cloth to wipe the exterior surface of the freezer and dry thoroughly.
WARNING: Do not use abrasive powder, household cleaner, bleach or wax polish to clean the freezer
as these can leave a smell in the freezer and can damage the exterior.
Use a vacuum cleaner to remove dust from underneath the freezer and from around the compressor situated
at the back of the freezer. Use caution not to damage the coolant system.
Door Seal
Use a clean, damp soft cloth to wipe the door seal and in between the creases of it. Take care not to
damage the seal and do not use sharp objects to clean it. Ensure that the seal is dried thoroughly before
using the fridge. Do not use detergent on the seal as it will cause damage to it.
Going Away

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If you are going away and do not want to leave the freezer left on, switch off at the socket and pull the plug
from the mains. Remove any food and follow the cleaning instructions in the “Cleaning and Maintenance”
section previously.
Note: Leave the door ajar as this will prevent odours accumulating in the freezer and will allow the unit to dry
completely.
Product Specification
Model
IG350F
Climate Class
N/ST
Electric Protection Type
I
Total Net Capacity (Litres)
80
Voltage (V)
220 –240
Frequency (Hz)
50
Current (A)
0.5
Noise (dB)
40
Energy Consumption (kWh / 24h)
0.460
Refrigerant
R600a
Gross Weight (Kg)
21
Interior Temperature (˚C)
≤-18
Energy Grading
A+
Freezing capacity
4kg/24h
Disposal of Old Electrical Appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be disposed of in normal unsorted municipal waste.
Old appliances must be collected separately in order to optimise the recovery and recycling of the
materials they contain and reduce the impact on human health and the environment. The crossed out
“wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the
appliance it must be separately collected. Consumers should contact their local authority or retailer for
information concerning the correct disposal of their old appliance.
Troubleshooting
If you are having problems with your fridge, please use our troubleshooting guide below. If you are
unable to resolve the issue using the guide please ring our Customer Service Department on
01473 271 272. Please have the model code, batch number and purchase information available.
Problem
Possible Cause
Solution
The freezer does not work.
1. Not properly plugged into the
mains wall socket.
2. No electricity in the mains wall
socket.
3. The door is not closed properly.
1. Plug in firmly.
2. Check fuse or breaker.
3. Make sure the door is properly
aligned and creates a seal
around the door.

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The freezer is making a lot of noise.
1. The pipe work is touching the
wall or skirting board.
2. The freezer has not been
levelled properly.
1. Pull the freezer forward so it
does not touch the wall or
skirting board.
2. Adjust the feet at the front of
the freezer, ensuring they are
in firm contact with the floor.
The temperature in the freezer is
too warm.
1. The thermostat is set too high
temperature for your
environment.
2. The freezer is too close to a
heat source.
3. There is not enough ventilation
around the freezer
4. The door is not closed properly.
1. Turn the thermostat to a higher
number. See Adjusting the
Temperature on page 6.
2. Move the freezer away from
the heat source and out of
direct sunlight.
3. Ensure there is a minimum gap
of 10mm at each side and
30mm above the freezer.
4. Ensure that the door is properly
closed and the seal is not
damaged.
There is water underneath on the
floor.
1. There is something touching
the interior back wall of the
freezer.
1. Ensure no foods are touching
the interior back wall of the
freezer.
Disclaimer
Updates to hardware components are made regularly. Therefore some of the instructions, specifications and
pictures in this documentation may differ slightly from your particular situation. All items described in this
guide are for illustration purposes only and may not apply to your particular situation. No legal right or
entitlements may be obtained from the description made in this manual.
Fuse and Mains Plug Replacement
This product is supplied with a moulded plug, which contains
a 13A fuse. If you are simply replacing the fuse, you must use
a 13A fuse which has been approved by ASTA to BS1362.
If the plug becomes damaged, a new plug must be fitted.
Replace the original plug with a 13A (BS1363) plug and make
sure that it is fitted with an ASTA approved 13A fuse.
Never use the moulded plug without the fuse cover fitted.
To replace the plug:
1. Cut off the existing fitted plug and dispose of it.
2. The wires in the mains lead supplied with this appliance
are coloured in accordance with the following code:
GREEN/YELLOW = EARTH (E)
BLUE = NEUTRAL (N)
BROWN = LIVE (L)
This product MUST be earthed.
As the colours of the wires in the mains lead may not correspond with the colour markings identifying the
terminals in your new plug, proceed as follows:
Green/Yellow
(Earth)
Blue
(Neutral)
Brown
(Live)
CABLE
GRIP
FUSE
FUSE
COVER

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The wire which is coloured GREEN or YELLOW/GREEN must be connected to the terminal which is marked
with the letter E or symbol or a coloured GREEN or YELLOW/GREEN.
The wire which is coloured BLUE must be connected to the terminal in the plug which is marked with the
letter N or coloured BLACK or BLUE.
The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or
coloured RED or BROWN.
Ensure that the connections are tight and that no loose strands are left out of the terminals.
IF IN DOUBT CONSULT A QUALIFIED ELECTRICIAN –DO NOT ATTEMPT TO CHANGE THE
PLUG YOURSELF
If the mains lead becomes damaged consult a qualified electrician.
Guarantee Information
This product is guaranteed for a period of 12 months from the date of purchase against mechanical and
electrical defects.
You can extend your warranty for a further 12 months by registering your product online. Visit
www.igenix.co.uk to register your extended warranty. (Product must be registered within 30 days of purchase)
The warranty does not cover consumable parts that require replacement under normal use or accessories.
This includes shelving, drawers and ice cube trays.
If your freezer becomes faulty within the guarantee period please contact our customer service department
on 01473 271 272 or write to us at the address detailed on page 2.
Please quote the model number which begins IG, the ‘Batch Number’ beginning ‘5’ and give details of the
exact fault.
We will then decide whether to repair or replace the item.
You will be required to return a copy of your proof of purchase. Please retain your original.
If an item is replaced within the guarantee period, the guarantee for the replacement item will be calculated
from the purchase date of the original.
Before calling the Customer Service number please ensure you have checked the Troubleshooting
guide on Page 8 & 9.
This product is for domestic household use only. To qualify for the guarantee the product must have
been used according to the instructions in the User Manual. Any misuse of the product will result in
the warranty being void.
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel: [phone] Fax: [phone]
Email: [email protected] Website: www.igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original

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Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel: [phone] Fax: [phone]
Email: [email protected] Website: www.igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original