iLink iTIVO-HD User manual

iTIVO-HD
© 2017 iLink Professionals, Inc. www.iLinkPro.com Pg 1/24
iTIVO-HD
www.iLinkPro.com
User’s Manual

iTIVO-HD
© 2017 iLink Professionals, Inc. www.iLinkPro.com Pg 2/24
Revision History
Rev
Date
Change Description
2.0
Apr-09
Added updates for iTIVO-HD model
2.1
Jun-09
Updated serial cabling section
2.2
Jan-12
Updated configuration section A.2 for
firmware version V3.2
Copyright
Without limiting the rights under copyright, no part of this document may be
reproduced, stored in or introduced into a retrieval system, or transmitted in any
form or by any means (electronic, mechanical, photocopying, recording, or
otherwise), or for any purpose, without the express written permission of ILink
Professionals, Inc. © 2017 ILink Professionals, Inc. All rights reserved.
Trademarks
All other registered trademarks belong to their respective owners.

iTIVO-HD
© 2017 iLink Professionals, Inc. www.iLinkPro.com Pg 3/24
Contents
1Package Contents .........................................................................................4
2Introduction....................................................................................................4
3Key Features .................................................................................................6
4Controls, Connections and Jumpers..............................................................7
5Operating Modes...........................................................................................9
5.1 Normal Mode..........................................................................................9
5.2 Simulation Mode.....................................................................................9
6Programming.................................................................................................9
6.1 PC Programming using HyperTerminal for Windows 2000/XP...............9
6.2 Restoring Factory Default Settings.......................................................12
7IN and OUT Connections.............................................................................13
8Serial Cable and Wiring...............................................................................14
8.1 ECR-POS/COM1 Cable and Wiring......................................................14
8.2 PROG/COM2 Cable and Wiring...........................................................16
8.3 Standard Pinout of RS-232 Interface....................................................16
9Interface Conversion....................................................................................17
9.1Internal Printer to Serial Interface Card ................................................17
9.2 Centronics Printer to Serial Interface Module.......................................17
10 Operating Characteristics.........................................................................18
11 Warranty...................................................................................................18
AAppendix......................................................................................................19
A.1 Command Packet Format ........................................................................19
A.2 Configuration File and Command Description..........................................19
A.3 Supported Character Set and Character Mapping...................................23
A.4 Display Font, Tone and Transparent Background....................................24

iTIVO-HD
© 2017 iLink Professionals, Inc. www.iLinkPro.com Pg 4/24
1 Package Contents
iTIVO-HD Text Inserter
12VDC Adapter
CAT5 Pigtail Cable
CAT5 Female Connector
2 Introduction
iTIVO-HD is a device designed for capturing, analyzing, and inserting transaction
text generated from electronic cash register (ECR) or point-of-sale (POS)
terminal on surveillance video. When integrate iTIVO-HD with CCTV and cash
register together, it forms a transaction surveillance system that could effectively
reduce fraud sales and thefts.
The iTIVO-HD not only inserting transaction text on the surveillance video but it
also has powerful text analyzing capability that, when coupled with external
input/output (e.g. cash drawer switch) monitoring, could effectively safeguard
your cash.
Every single transaction text fed out from the cash register is being monitored
and analyzed within the iTIVO-HD in real-time. If an abnormal transaction
(exception) text, e.g. VOID, or an abnormal external event, e.g. abnormal cash
drawer opening, is detected the device can trigger an alarm or/and flag the
detected exception text or triggered event on monitor screen to alert supervisor
in-charge to take necessary action. Transactions or exceptions can be logged in
the internal non-volatile memory or transferred to remote PC for logging.
iTIVO-HD also supports both serial and parallel interfacing to suit different types
and made of cash registers.
Note:
Interfacing to iTIVO-HD is RS232 interface. If your cash register cannot
provide this interface, iTIVO-HD requires register-specific parallel interface
board for interface conversion between your cash register and iTIVO-HD.
Please indicate your model and made of your cash register to your local
dealer before purchasing the parallel interface board.

iTIVO-HD
© 2017 iLink Professionals, Inc. www.iLinkPro.com Pg 5/24
The above figure shows a typical setup of a transaction surveillance system
using iTIVO-HD text inserters.