Ilink Itivo-hd User manual

iTIVO-HD

www.iLinkPro.com

User’s Manual

iTIVO-HD

Revision History

Rev

Date

Change Description

2.0

Apr-09

Added updates for iTIVO-HD model

2.1

Jun-09

Updated serial cabling section

2.2

Jan-12

Updated configuration section A.2 for

firmware version V3.2

Without limiting the rights under copyright, no part of this document may be

reproduced, stored in or introduced into a retrieval system, or transmitted in any

form or by any means (electronic, mechanical, photocopying, recording, or

otherwise), or for any purpose, without the express written permission of ILink

Trademarks

All other registered trademarks belong to their respective owners.

iTIVO-HD

Contents

1Package Contents .........................................................................................4

2Introduction....................................................................................................4

3Key Features .................................................................................................6

4Controls, Connections and Jumpers..............................................................7

5Operating Modes...........................................................................................9

5.1 Normal Mode..........................................................................................9

5.2 Simulation Mode.....................................................................................9

6Programming.................................................................................................9

6.1 PC Programming using HyperTerminal for Windows 2000/XP...............9

6.2 Restoring Factory Default Settings.......................................................12

7IN and OUT Connections.............................................................................13

8Serial Cable and Wiring...............................................................................14

8.1 ECR-POS/COM1 Cable and Wiring......................................................14

8.2 PROG/COM2 Cable and Wiring...........................................................16

8.3 Standard Pinout of RS-232 Interface....................................................16

9Interface Conversion....................................................................................17

9.1Internal Printer to Serial Interface Card ................................................17

9.2 Centronics Printer to Serial Interface Module.......................................17

10 Operating Characteristics.........................................................................18

11 Warranty...................................................................................................18

AAppendix......................................................................................................19

A.1 Command Packet Format ........................................................................19

A.2 Configuration File and Command Description..........................................19

A.3 Supported Character Set and Character Mapping...................................23

A.4 Display Font, Tone and Transparent Background....................................24

iTIVO-HD

1 Package Contents

iTIVO-HD Text Inserter

12VDC Adapter

CAT5 Pigtail Cable

CAT5 Female Connector

2 Introduction

iTIVO-HD is a device designed for capturing, analyzing, and inserting transaction

text generated from electronic cash register (ECR) or point-of-sale (POS)

terminal on surveillance video. When integrate iTIVO-HD with CCTV and cash

reduce fraud sales and thefts.

The iTIVO-HD not only inserting transaction text on the surveillance video but it

also has powerful text analyzing capability that, when coupled with external

input/output (e.g. cash drawer switch) monitoring, could effectively safeguard

your cash.

Every single transaction text fed out from the cash register is being monitored

and analyzed within the iTIVO-HD in real-time. If an abnormal transaction

(exception) text, e.g. VOID, or an abnormal external event, e.g. abnormal cash

drawer opening, is detected the device can trigger an alarm or/and flag the

detected exception text or triggered event on monitor screen to alert supervisor

in-charge to take necessary action. Transactions or exceptions can be logged in

the internal non-volatile memory or transferred to remote PC for logging.

iTIVO-HD also supports both serial and parallel interfacing to suit different types

and made of cash registers.

Note:

Interfacing to iTIVO-HD is RS232 interface. If your cash register cannot

provide this interface, iTIVO-HD requires register-specific parallel interface

board for interface conversion between your cash register and iTIVO-HD.

Please indicate your model and made of your cash register to your local

dealer before purchasing the parallel interface board.

iTIVO-HD

The above figure shows a typical setup of a transaction surveillance system

using iTIVO-HD text inserters.

iTIVO-HD

3 Key Features

Text Display

• Displays up to 10 lines and displays up to 40 characters per line

• Programmable text sizes, text gray scale, and transparent background

• Text can be positioned anywhere on screen

• Programmable scrolling speed, pause and screen clear timers

• Blinking text on flagged transactions

• Text line alignment and compression

Exception Monitoring

• 12 programmable exception texts, e.g. VOID, NOSALE and etc.

• Item value comparison, e.g. less than, greater than, not equal etc.

•Cash drawer sequence monitoring

• 16 exceptions logging

LED Indications

• Video loss, power, communication and alarm indications

Inputs and Outputs

• 2 alarm inputs and 2 alarm outputs

• 1 RS232 ECR/POS port

• 1 RS232 PC programming port or RS485 networking port (Shared)

• 1 Video In: 2:1 interlace composite video, colour or monochrome. NTSC or

PAL. 75 ohm, 1Vpp.

• 1 Video Out: 75 ohm, 1Vpp.

• 3 LEDs status ON, COM and ALM and 1 CLR button

Programming

•Simple text-based programming via any serial terminal program, e.g.

Microsoft’s HyperTerminal. No additional software needed.

Data Logging and Networking (Optional)

•Can be RS232/485 (built-in) or TCP-IP (optional module)

•Real-time clock for time stamping of occurrence of exceptions

•128KB non-volatile memory to store up to 1000 exceptions

•4-channel RS485 board, each channel can support up to 16 devices

Interface Conversion (Optional)

•Parallel to serial conversion board for interfacing to internal impact printer

•LPT to serial conversion module for interfacing to external parallel printer

•RS232-TCPIP module

iTIVO-HD

4 Controls, Connections and Jumpers

Controls

PROG/COM2

RJ45 socket for user programming (RS232) and networking (RS485).

The unit is set to user programming mode by default through internal

jumper.

CLR Button

To clear Alarm LED.

ALM LED

Alarm/Video loss LED.

Alarm Indication

It blinks to indicate exception event has been triggered. The number of

blinks is corresponding to number of events being triggered, and up to

5 event counts can be shown. A blink is 0.25sec long (0.125sec

on/0.125sec off), and cycles for 1.8sec period. Depressing CLR button

would clear the alarm indication. Exception events are user defined.

Video Loss Indication

It turns ON permanently to indicate incoming video signal could not be

detected. Depressing CLR has no effect on this indication. Video loss

indication always overrides alarm indication.

COM LED

To indicate communication data is present on COM1 or COM2.

ON LED

Power ON LED

12VDC IN

DC socket for 12VDC input, 150mA nominal.

VIDEO IN

1Vpp video in. Connect to camera.

ECR-POS

/COM1

RJ45 socket for serial interfacing (RS232) to POS or ECR serial port.

VIDEO OUT

1Vpp video out. Connect to recorder or TV monitor

iTIVO-HD

Jumpers

Connections

COM2:

RS232/RS485

Selection

To configure the interface of com2 be RS232 or RS485. Default is set

to RS232.

COM1:

TX Enable

Inserting jumper to enable TX signal. Default is enable (jumper is

short).

PROG/COM2 Port

For programming,

connect to PC comport.

For networking, connect

to RS485 board.

Change RS232/RS485

accordingly.

Video Out

Connect to

DVR or Monitor

ECR-POS/COM1 Port

Connect to ECR/POS

comport

DC Power Jack

Connect to

supplied 12VDC

adapter

Video In

Connect to Camera

iTIVO-HD

5 Operating Modes

There are two operating modes in the iTIVO-HD: Normal and Simulation.

5.1 Normal Mode

Power on the unit and wait for “READY” text to appear on the TV monitor. The

unit is now ready to accept transactions from cash register.

5.2 Simulation Mode

This mode is useful for demonstrating the iTIVO-HD without the present of cash

1. Power up the device and toggle (press and release) the CLR switch within 1

sec. The COM LED should flash rapidly for 2 sec.

2. Toggle the CLR switch again

3. Wait for “SIMULATION” text to appear on TV monitor.

6 Programming

(Important note: The iTIVO-HD text inserter now comes with Config software to make the

programming must easier. Please download it from www.ilinkpro.com)

6.1 PC Programming using HyperTerminal for Windows 2000/XP

Downloading Procedure (to download configuration file to the device)

1. Connect the PROG port of iTIVO-HD to a PC comport.

2. On PC, invokes Windows HyperTerminal software. Ensure that the serial

communication port has the following settings:

-9600 baud, 8-bit data, no parity, 1 stop bit, XON/XOFF flow control.

The setting dialog box is located at:

[FILE][Properties][Configure][Port Settings]

iTIVO-HD

4. Select ANSI emulation mode and disable sending echo. The setting dialog

box is located at:

[FILE][Properties][Settings][Emulation] and [ASCII Setup]

5. Click on the Call icon to connect.

3. Select [Transfer][Send Text File] and choose your configuration file on the

file browser. Click OK.

iTIVO-HD

4. The device will return “OK”for each setting being downloaded successfully

and show it on the screen of the HyperTerminal. The following screenshot

showing 24 settings are successfully downloaded.

Uploading Procedure (to upload configuration file from the device)

1. Follow step 1 and 2 as stated in Download Procedure section.

2. Power up the device and toggle (press and release) the CLR switch within 2

sec.

3. Blinking text “UPLOAD SETTINGS” is displaying on the TV monitor to

indicate uploading is in progress.

4. All settings of the device are dumped on the HyperTerminal screen.

Note:

If the configuration file contains multiple configuration settings, setting of

software flow control (XON/XOFF) is mandatory. This is to allow each

configuration setting to be saved successfully in the internal EEPROM. iTIVO-

HD would return “OK”if a setting is saved successful otherwise “ER”would be

returned.

iTIVO-HD

5. The ALM LED should flash rapidly for 1 sec to indicate end of uploading.

6.2 Restoring Factory Default Settings

1. Press and hold the CLR switch while power up device. Wait for a short beep

approximately 2 sec later after powering up.

2. Release the CLR switch immediately.

3. The following text appears on TV monitor

Restore Settings ‘CLR’ = YES ?

Press ‘CLR’: 3

4. The device is now prompting for user to confirm the restoration. A 3 sec

counter is also displayed while waiting for user to press the ‘CLR’ switch.

5. Press the CLR switch to confirm the restoration.

iTIVO-HD

7 IN and OUT Connections

OUT Connection (Alarm Out)

IN Connection (Alarm Trigger/Cash Drawer)

Examples of External Load

LED

RELAY

12V, R=1K5

5V, R=330R

Bulb

Max 1.5 watt

Buzzer

Piezo or self-excited

ECR-POS/COM2

PIN8

PIN5

LOAD

Load =

LED, Buzzer, Bulb, Relay, etc

Note: Max. current < 200mA

Load impedance: > 25 ohms for 5V

load or > 60 ohms for 12V load

5 to 12VDC

Return

_Forward Current

Return Current

Open Collector =

Close circuit to GND

when activated

4K7

68K

10K

5V ECR-POS/COM2

PIN7

PIN5

1n Dry Contact =

NC or NO

iTIVO-HD

8 Serial Cable and Wiring

This section shows the possible ways of wiring up the iTIVO-HD and your cash

study the serial port of your cash register carefully before choosing the correct

cable wiring. The wiring diagrams showing here assumed that the pinout of your

cash register’s serial port (DB9 connector) follows the standard Data Terminal

Equipment (DTE) pinout.

8.1 ECR-POS/COM1 Cable and Wiring

Minimum Wiring

This cable is suitable for 1) register that is able

to configure its serial port as plain text output

without hardware flow control. 2) TX signal

tapping (via DB-9 Y cable). 3) interface

conversion board (see Interface Conversion

section)

Wiring with TX and RX

This cable is suitable for 1) printer emulation

without flow control. 2) pole display emulation

without flow control. 3) plain text output without

flow control. Internal TX jumper must be short

if emulation is required. This cable can also be

used for PC programming (PROG/COM2).

CAUTION:

Some registers are having power pin, usually 5V or 12V on their DSUB9

connector for powering external peripheral like scanner and pole display. Be

extremely careful NOT to use any of these power pin when wiring the cable.

Check your cash register hardware manual if you are not sure.

iTIVO-HD

Wiring with TX, RX and Flow-control Loopback

This cable is suitable for 1) printer emulation

with flow control. 2) pole display emulation with

flow control. 3) plain text output with flow

control. Internal TX jumper must be short if

emulation is required. This cable can also be

used for PC programming (PROG/COM2).

Wiring with TX, RX and Flow-control

This cable is suitable for 1) printer emulation

with flow control. 2) pole display emulation with

flow control. 3) plain text output with flow

control. Internal TX jumper must be short if

emulation is required. Prevention of data

overrun (lost of transaction data due to memory

overflow if baud rate is too fast) is always

guaranteed in this connection.

Wiring with TX, RX and Flow-control Loopback

(Alternative)

This cable is suitable for 1) printer emulation

with flow control. 2) pole display emulation with

flow control. 3) plain text output with flow control.

Internal TX jumper must be short if

emulation is required. This cable can also be

used for PC programming (PROG/COM2).

iTIVO-HD

8.2 PROG/COM2 Cable and Wiring

This is only one of the possible ways of wiring up the programming cable. Refer

to ECR-POS/COM1 Cable and Wiring section for other alternatives.

8.3 Standard Pinout of RS-232 Interface

The table below shows the standard pinout of a DTE DB-9 connector.

DTE(Data Terminal Equipment)

DB-9 Male (PC, POS, ECR)

Signal

I/O

DCD

OUT

DTR

OUT

GND

DSR

RTS

OUT

CTS

iTIVO-HD

9 Interface Conversion

Sometimes, if there are no spare serial ports available on a register, interface

conversion is required.

9.1 Internal Printer to Serial Interface Card

This is an optional add-on card (PI4ECR) specific to particular model of cash

header of a cash register. Please refer to compatibility list and card installation

guide for more details.

9.2 Centronics Printer to Serial Interface Module

Centronics printer is also known as LPT printer. This interface module, together

with associated cables, converts the Centronics interface to serial interface.

Please refer to LPT (Centronics) to Serial Interface Conversion, Cable and

Installation document for more details.

CAUTION:

Ensure power is OFF before inserting this card.

iTIVO-HD

10 Operating Characteristics

Input Power

Input voltage: 9-12VDC

Current consumption: 150mA typical

Protection: Polyswitch fuse @ 400mA trip current. Reverse voltage protection.

Digital Inputs

Dry contact or TTL logic levels

Digital Outputs

Open collector

Sink current up to 200mA

Video Input/Output

Signal Level: 1Vpp, 75 ohm termination.

Video standard: 2:1 interlace composite video. Compatible to Monochrome, PAL, or NTSC.

ECR/POS COM1

Compliant to EIA-232 standard, +-10V level.

Bauds: 2400, 4800, *9600, 19200, 28800, 38400, 57600.

Optional parity bit supported

Hardware(RTS/CTS) or software (XON/XOFF) flow control supported

15KV ESD protection

PROG/COM2 (Programming port)

Compliant to EIA-232 standard, +-10V level.

Bauds: 2400, 4800, *9600, 19200, 28800, 38400, 57600.

Optional parity bit supported

Software (XON/XOFF) flow control supported

15KV ESD protection

Environmental

Storage Temperature: -20 oC to +85 oC

Operation Temperature: -10 oC to 55 oC

Humanity: 20 to 90% RH (Non-condensing)

Physical

Weight: 400g, device only.

Dimension: 103L, 98W, 28H. In mm.

11 Warranty

One year limited warranty from the date of purchase.

iTIVO-HD

A Appendix

A.1 Command Packet Format

Packet Format (in ASCII Text)

[AA55][CMD][LEN][PAYLOAD][FFXXXXXXXXXXXX]

Field Explanation

[AA55]: 4-character field. This field contains the fix pattern to indicate start of

packet.

[CMD]: 2-character field. This field contains the command byte of a packet.

Refer to Configuration File section for explanation of each command. In

hexadecimal value.

[LEN]: 2-character field. This field contains the length of the payload. In

hexadecimal value.

[PAYLOAD]: The length of this field depends on LEN value. This field

contains the configuration payload.

FFXXXXXXXXXXXX: This field contains the 14-character fixed pattern to

indicate end of packet.

iTIVO-HD will return “OK”for every valid packet.

Note: All values in a packet are hexadecimal format, except the end-of-packet

pattern.

Example

AA55 02 02 12 3A FXXXXXXXXXXXX

Command byte is 02 hex

Data length is 02 hex

1st data byte is 12 hex

2nd data byte is 3A hex

This command means set the display offset at x position 12h and y position 3Ah

(refer to A.2 for command description)

A.2 Configuration File and Command Description

The following listing lists the default configuration file (iTIVO-HD_cfg.txt). It is

recommended that you make a copy of this file before editing it.

==================

DATA PACKET FORMAT

==================

AA55 CMD LEN D[0] D[1] .. D[LEN-1] FFXXXXXXXXXXXX

| | | | | | |

| | | +----+---------+------- Data payload

| | +--------------------------- Length of data payload

| +------------------------------- Comannd code

+------------------------------------ Header

Note 1: All values (except footer) in a data packet must be in hexadecimal format.

iTIVO-HD

Note 2: In the following presentation of the configuration description, value with 0x prefix

means the value is in hexadecimal format. Otherwise, it means the value is in decimal

format. Do not add 0x in your data packet. It is only for presentation purpose.

Note 3: The default comport setting is 9600, 8-bit, 1 stop bit, no parity, no hardware

flow control (CTS/RTS is off)

=== STV Display Offset ===

;----------------------------------------------------------------------------------------------

; CMD = 0x02

; LED = 2 (0x02)

;----------------------------------------------------------------------------------------------

; Data Field Value Default Meaning/*Default

;----------------------------------------------------------------------------------------------

; D0 X_Off 3-60 21 (0x15) x offset

; D1 Y_Off 0-255 58 (0x3A) y offset

;----------------------------------------------------------------------------------------------

AA55 02 02 15 3A FFXXXXXXXXXXXX

=== STV Display Attribute ===

;----------------------------------------------------------------------------------------------

; CMD = 0x03

; LED = 4 (0x04)

;----------------------------------------------------------------------------------------------

; Data Field Value Default Meaning/*Default

;----------------------------------------------------------------------------------------------

; D0 Char_Brightness 0-7 7 (0x07) 0: full black, 7: full white

; D1 Background_Brightness 0-7 1 (0x01) 0: full black, 7: full white

; D2 Background_ON 0-2 1 (0x01) OFF/*char only/ON

; D3 Char_Size 0-2 0 (0x00) *small/medium/large

;

;----------------------------------------------------------------------------------------------

AA55 03 04 07 02 01 00 FFXXXXXXXXXXXX

=== Text Transparent Mode === (For Revsion R03 & R04 board only)

;----------------------------------------------------------------------------------------------

; CMD = 0x04

; LEN = 1 (0x01)

;----------------------------------------------------------------------------------------------

; Data Field Value Default Meaning/*Default

;----------------------------------------------------------------------------------------------

; D0 Transparent_ON 0-1 1 (0x01) OFF/*ON

;----------------------------------------------------------------------------------------------

AA55 04 01 01 FFXXXXXXXXXXXX

=== STV Print Text Control ===

;----------------------------------------------------------------------------------------------

; CMD = 0x11

; LED = 8 (0x08)

;----------------------------------------------------------------------------------------------

; Data Field Value Default Meaning/*Default

;----------------------------------------------------------------------------------------------

; 0 Num_Display_Line 1-10 10 (0x0A) number of lines

; 1 Num_Character 20-40 40 (0x28) number of characters per line

; 2 Scroll_Timer 0-255 2 (0x02) 1: 128ms

; 3 Clear_Timer 0-255 156 (0x9c) 1: 128ms (default 20 sec)

; 4 Except_Timer 0-255 19 (0x13) 1: 128ms (default 2.5 sec)

; 5 Scroll_Mode 0-1 1 (0x01) with scroll timer/*without timer

; 6 Clear_Mode 0-1 0 (0x00) *with screen clear timer/continuous

; 7 Exception_Mode 0-1 1 (0x01) with exception timer/*without timer

; 8 Line_Mode_Formatting 0-4 3 (0x03) 0: no formatting

; 1: left justified

; 2: right justified

; 3: *fit string into one line

; 4: fit string into two lines

;----------------------------------------------------------------------------------------------

AA55 11 09 0A 28 01 9C 13 01 00 01 03 FFXXXXXXXXXXXX

=== Transaction Exceptions ===

;----------------------------------------------------------------------------------------------

; CMD = 0x20 - 2B or 0x2n, where n is the index of an exception.

; LEN = 19 (0x13)

;----------------------------------------------------------------------------------------------

; Data Field Value Default Meaning/*Default

;----------------------------------------------------------------------------------------------

; D0 Exception_Enable 0-1 1 (0x01) disable/enable

; D1 String_Match 0-1 1 (0x01) ignore/matching

; D2 Val_Compare_Operator 0-4 0 (0x00) none/less/greater/negative/equal

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