
5G OUTDOOR CPE FW2010e USER GUIDE 3
Contents
Introduction and Getting Started........................................................................................................................................5
Overview..................................................................................................................................................................................6
Key Features ..................................................................................................................................................................... 6
System Requirements...................................................................................................................................................6
Getting Started...................................................................................................................................................................... 7
Configuration.............................................................................................................................................................................. 8
Overview..................................................................................................................................................................................9
Home Page........................................................................................................................................................................ 9
Side Menu .......................................................................................................................................................................10
Header Icons...................................................................................................................................................................10
Getting Help ...................................................................................................................................................................10
Admin Password .................................................................................................................................................................11
Changing the Admin Password...............................................................................................................................11
Managing Data Usage ......................................................................................................................................................12
Data Usage Page...........................................................................................................................................................13
Managing Settings.............................................................................................................................................................15
Preferences Tab.............................................................................................................................................................15
Software Update Tab ..................................................................................................................................................16
Backup and Restore Tab.............................................................................................................................................17
SIM Manager Tab..........................................................................................................................................................19
Advanced Tab ................................................................................................................................................................22
Viewing Info About the FW2010e ................................................................................................................................36
Internet Status Tab.......................................................................................................................................................37
Internet Sessions Tab ..................................................................................................................................................38
Diagnostics Tab.............................................................................................................................................................39
Device Info Tab..............................................................................................................................................................40
GPS Tab ............................................................................................................................................................................41
Logs Tab...........................................................................................................................................................................42
Getting Support ..................................................................................................................................................................43
Customer Support Page.............................................................................................................................................43
Troubleshooting and Support ............................................................................................................................................44
Overview................................................................................................................................................................................45
Replacing your SIM Card..................................................................................................................................................45
Indicator LED........................................................................................................................................................................47
Resetting your Device.......................................................................................................................................................48
Resetting with the RESET Button............................................................................................................................48
Resetting from the Inseego Mobile App..............................................................................................................49
Resetting from the Admin Web UI .........................................................................................................................49
Resetting from Inseego Connect ............................................................................................................................49
Technical Support ..............................................................................................................................................................49
Product Specifications and Regulatory Information ..................................................................................................50
Product Specifications......................................................................................................................................................51
Device ...............................................................................................................................................................................51
Environmental ...............................................................................................................................................................51
Network Connectivity .................................................................................................................................................51
Security.............................................................................................................................................................................52
Regulatory Information....................................................................................................................................................53
Product Certifications and Supplier’s Declarations of Conformity...................................................................55
Energy Efficiency.................................................................................................................................................................56
Wireless Communications...............................................................................................................................................56
Limited Warranty and Liability.......................................................................................................................................57