Ruijie RG-AP180 Series Installation and operating manual

Ruijie RG
-AP180 Access Point
Hardware Installation and Reference Guide
Document Version: V1.4
Date: 2023.08.17
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation or commercial
use of this document or any portion of this document, in any form or by any means, without the
prior written consent of Ruijie Networks is prohibited.
Trademark and are owned by Ruijie Networks.
All other trademarks or registered trademarks mentioned in this document are owned by
their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and
terms. Some or all of the products, services or features described in this document may not
be within the scope of your purchase or use. Unless otherwise agreed in the contract, Ruijie
Networks does not make any express or implied statement or guarantee for the content of
this document.
Due to product version upgrades or other reasons, the content of this document will be
updated from time to time. Ruijie Networks reserves the right to modify the content of the
document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and
will not shoulder any responsibility for losses and damages caused due to content omissions,
inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
Live Chat: https://www.ruijienetworks.com/rita
Conventions
1.
Conversions
Convention
Description
Bold
font Commands, command options, and keywords are in
bold
font.
Italic font Arguments for which you supply values are in italic font.
[ ] Elements in square brackets are optional.
{ x | y | z } Alternative keywords are grouped in braces and separated
by vertical bars.
[ x | y | z ] Optional alternative keywords are grouped in brackets and
separated by vertical bars.
&<1-n> The argument before the sign (&) can be input for
consecutive 1- n times.
// Double slashes at the beginning of a line of code indicate a
comment line.

II
2.
Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can
result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3.
Note
The manual offers configuration information (including model, port type and command line
interface) for indicative purpose only. In case of any discrepancy or inconsistency between the
manual and the actual version, the actual version prevails.

i
Contents
Preface.................................................................................................................................................................................I
1 Product Overview.......................................................................................................................................................... 1
1.1 About the RG-AP180 Access Point.................................................................................................................. 1
1.2 Product Appearance........................................................................................................................................... 1
1.3 Technical Specifications................................................................................................................................... 3
1.3.1 Dimensions and Weight....................................................................................................................... 3
1.3.2 Radio Specifications ............................................................................................................................ 3
1.3.3 Port Specifications............................................................................................................................... 5
1.3.4 Power Supply and Consumption ..................................................................................................... 5
1.3.5 Environment and Reliability...............................................................................................................6
1.4 LED and Button ....................................................................................................................................................6
1.5 Heat Dissipation System...................................................................................................................................7
2 Preparing for Installation ......................................................................................................................................... 8
2.1 Safety Precautions............................................................................................................................................. 8
2.2 Installation Safety.............................................................................................................................................. 8
2.3 Handling Safety .................................................................................................................................................. 8
2.4 Electric Safety .................................................................................................................................................... 8
2.5 Installation Environment Requirements .....................................................................................................9
2.5.1 Installation Requirements ..................................................................................................................9
2.5.2 Ventilation Requirements...................................................................................................................9
2.5.3 Temperature and Humidity Requirements ...................................................................................9
2.5.4 Cleanliness Requirements ..............................................................................................................10

ii
2.5.5 Power Supply Requirements...........................................................................................................11
2.6 EMI Requirements .............................................................................................................................................11
2.7 Installation Tools and Steps ..........................................................................................................................12
3 Installing the AP .........................................................................................................................................................15
3.1 Installation Procedures...................................................................................................................................15
3.2 Before You Begin ..............................................................................................................................................15
3.3 Safety Precautions........................................................................................................................................... 16
3.4 Installing the AP................................................................................................................................................ 16
4 Verifying Operating Status ...................................................................................................................................... 17
4.1 Setting Up the Configuration Environment ............................................................................................... 17
4.2 Powering on the AP ......................................................................................................................................... 17
4.3 Resetting the System/Restoring to Factory Settings ........................................................................... 17
4.3.1 Resetting the System......................................................................................................................... 17
4.3.2 Restoring to Factory Settings.........................................................................................................18
5 Monitoring and Maintenance .................................................................................................................................. 19
5.1 Monitoring............................................................................................................................................................19
5.2 Remote Maintenance.......................................................................................................................................19
5.3 Hardware Maintenance .................................................................................................................................. 19
6 Common Troubleshooting....................................................................................................................................... 20
6.1 Troubleshooting Flowchart ........................................................................................................................... 20
6.2 Common Troubleshooting............................................................................................................................. 20
7 Appendix....................................................................................................................................................................... 22
7.1 Connectors and Media .................................................................................................................................... 22
7.2 DC Connector Specifications........................................................................................................................24

iii

Hardware Installation and Reference Guide Product Overview
1
1
Product Overview
1.1 About the RG-AP180 Access Point
The RG-AP180 is a dual-radio Wi-Fi 6 access point (AP) provided by Ruijie Networks for
general education, higher education, hotel, office, dormitory, and other indoor scenarios. With
simple and pleasant appearance design, the RG-AP180 is easy to deploy without damaging the
wall decoration. It is ideal for wireless network deployment in hotels, dormitories, and other
environments.
Compliant with the latest IEEE 802.11ax standard, the RG-AP180 can work in both 2.4 GHz and
5 GHz frequency bands. The AP delivers a combined data rate of 1.775 Gbps, with up to 575
Mbps in the 2.4 GHz band and 1.2 Gbps in the 5 GHz band. This eliminates the performance
bottleneck. The AP provides five wired ports, including four GE LAN ports and one GE uplink
port, for wired user access. The RG-AP180 provides wireless network security, radio control,
mobile access, Quality of Service (QoS), seamless roaming, and other key features. Working
with Ruijie wireless access controllers (AC), the AP implements wireless user data
forwarding, security, and access control.
The RG-AP180 supports local power supply and power over Ethernet (PoE). Customers can
flexibly select the power supply mode based on the actual site.
1.2 Product Appearance
The RG-AP180 provides two radio connectors and five Ethernet ports. The ports on the rear
panel support 802.3af/at-compliant PoE. The AP also provides one console port, one direct
current (DC) power connector, and one reset hole. The following figures show the product
appearance.

Hardware Installation and Reference Guide Product Overview
2
No.
Description
1 Four GE Ethernet ports
No.
Description
1 Micro USB console port
2 Reset hole with a diameter of 1.2 mm (0.05 in.)
3 DC power connector (used for local power supply)

Hardware Installation and Reference Guide Product Overview
3
No.
Description
1 GE PoE uplink port
1.3 Technical Specifications
1.3.1 Dimensions and Weight
Dimensions and
Weight
RG-AP180
Unit dimensions (W x
D x H)
86 mm x 116 mm x 24.1 mm (3.39 in. x 4.57 in. x 0.95 in., part outside
the wall) + 18.9 mm (0.74 in., part inside the wall)
Weight Main unit: 0.3 kg (0.66 lbs)
Mounting Mounted on a junction box
Color Elegant white
Lock option Not supported
1.3.2 Radio Specifications
Radio Specifications
RG-AP180
Radio design
Dual-radio
Four spatial streams

Hardware Installation and Reference Guide Product Overview
4
Radio Specifications
RG-AP180
Radio 1: 2.4 GHz, two spatial streams: 2x2, MU-MIMO
Radio 2: 5 GHz, two spatial streams: 2x2, MU-MIMO
Operating
frequencies
Radio 1: 802.11b/g/n/ax, 2.400 GHz to 2.4835 GHz
Radio 2: 802.11a/n/ac/ax, 5.150 GHz to 5.350 GHz, 5.470 GHz to 5.725
GHz, 5.725 GHz to 5.850 GHz
Note: Country-specific restrictions apply.
Data rate
Radio 1: 2.4 GHz, 575 Mbps
Radio 2: 5 GHz, 1.2 Gbps
Combined peak data rate:
2.4 GHz + 5 GHz, 1.775 Gbps
Antenna type Built-in smart antenna
Antenna gain
2.4 GHz: 2 dBi
5 GHz: 2 dBi
Max. transmit power
20dBm
Note: The actual transmit power is limited by local regulatory
requirements.
Power increment 1dBm
Modulation
DSSS: DBPSK @ 1 Mbps, DQPSK @ 2 Mbps, and CCK @ 5.5/11 Mbps
OFDM: BPSK @ 6/9 Mbps, QPSK @ 12/18 Mbps, 16-QAM @ 24 Mbps,
and 64-QAM @ 48/54 Mbps
MIMO-OFDM: QPSK, 16-QAM, 64-QAM, 256-QAM, and 1024-QAM
Receive sensitivity
11a: –91 dBm (1 Mbps), –90 dBm (5 Mbps), –87 dBm (11 Mbps)
11b/g: –89 dBm (6 Mbps), –82 dBm (24 Mbps), –78 dBm (36 Mbps), –72
dBm (54 Mbps)
11an: –85 dBm @ MCS0, –67 dBm @ MCS7, –67 dBm @ MCS7
11ac: VHT20: –85 dBm (MCS0), –62 dBm (MCS8)
11ac: VHT40: –82 dBm (MCS0), –57 dBm (MCS9)
11ac: VHT80: –79 dBm (MCS0), –53 dBm (MCS9)

Hardware Installation and Reference Guide Product Overview
5
Radio Specifications
RG-AP180
11ax: HE80: –79 dBm (MCS0), –53 dBm (MCS9), –52 dBm (MCS11)
1.3.3 Port Specifications
Port Specifications
RG-AP180
Bluetooth Bluetooth 5.0
Fixed service port
Uplink: One 10/100/1000Base-TEthernet port with auto-negotiation,
supporting IEEE 802.3af/at-compliant PoE input
Downlink: Four 10/100/1000Base-T Ethernet ports with
auto-negotiation
Fixed management
port One micro USB console port (concealed)
Status LED One system status LED
Button One Reset button
1.3.4 Power Supply and Consumption
Power Supply and
Consumption
RG-AP180
Input power supply
1. 12 V DC/1 A
2. PoE/PoE+ power supply, in compliance with the 802.3af/at
standard
External power supply Not supported
Max. power consumption 10 W
Power redundancy Not supported
Caution
Before using PoE power supply, make sure that the PSE device is 802.3af/802.3af-compliant.

Hardware Installation and Reference Guide Product Overview
6
1.3.5 Environment and Reliability
Environment and
Reliability
RG-AP180
Temperature
Operating temperature: –10°C to +50°C (14°F to 122°F)
Storage temperature: –40°C to +70°C (–40°F to +158°F)
Note: At a height between 3,000 m (9,842.52 ft.) and 5,000 m
(16,404.20 ft.), every time the altitude increases by 220 m
(721.78 ft.), the maximum temperature decreases by 1°C (1.8°F).
Humidity
Operating humidity: 5% RH to 95% RH (non-condensing)
Storage humidity: 5% RH to 95% RH (non-condensing)
Safety regulations GB 4943.1, IEC 60950-1
EMC regulations EN 301 489, EN50155: EN 50121
1.4 LED and Button
Fat Mode
Status
LED Blinking
Frequency
Meaning
N/A Off The AP is not powered on or is silent (which can be
disabled via software).
Startup Fast blinking green
(at 2.5 Hz)/Solid green
1. Fast blinking green
Indicates the system is loading U-Boot.
2. Solid green
Indicates the main program is completely loaded.
Warning Fast blinking red (at
2.5 Hz)
The AP is updating program, and cannot be powered
off.
Operation Blinking orange (at 1
Hz) The AP is operating normally.

Hardware Installation and Reference Guide Product Overview
7
Fit Mode
Status
LED Blinking
Frequency
Meaning
N/A Off The AP is not powered on or is in silent mode
(which can be disabled via software).
Startup Fast blinking green (at
2.5 Hz)/Solid green
1. Fast blinking green
Indicates the system is loading U-Boot.
2. Solid green
Indicates the main program is completely loaded.
Warning Fast blinking red (at 2.5
Hz)
The AP is updating program, and cannot be
powered off.
The AP is
operating
normally.
Blinking orange (at 1
Hz)
The AP is operating normally but the WAN port is
in link-down state.
Operation Blinking green (at 1 Hz)
The AP is operating normally and the WAN port is
in link-up state, but the CAPWAP tunnel is not
established.
The AP is
operating
normally.
Slow blinking green (at
0.4 Hz)
The AP is operating normally and the CAPWAP
tunnel is established.
Reset Function
(1) Press the button and hold for no more than two seconds to restart the device.
(2) Press the button and hold for more than three seconds to restore the device to factory
settings.
1.5 Heat Dissipation System
The RG-AP180 adopts a fanless design.
Note
Maintain sufficient clearance around the AP for air circulation.

Hardware Installation and Reference Guide Preparing for Installation
8
2
Preparing for Installation
2.1 Safety Precautions
Note
To avoid personal injury and device damage, carefully read the safety precautions before you
install the RG-AP180.
The following safety precautions do not cover all possible dangers.
2.2 Installation Safety
Do not expose the AP to high temperature, dusts, or harmful gases. Do not install the AP in
an inflammable or explosive environment. Keep the AP away from Electro-Magnetic
Interference (EMI) sources such as large radar stations, radio stations, and substations. Do
not subject the AP to unstable voltage, vibration, and noises.
The installation site should be dry. You are not advised to install the AP in a place near the
sea.
Keep the device at least 500 meters (1,640.41 ft.) away from the ocean and do not face it
towards the sea breeze.
The installation site should be free from water flooding, seepage, dripping, or condensation.
The installation site should be selected according to communication network planning and
technical requirements for communication equipment, and considerations such as climate,
hydrology, geology, earthquake, electrical power, and transportation.
Caution
Please install and remove the AP according to the installation instructions.
2.3 Handling Safety
After the AP is installed, avoid handling it frequently.
Cut off all power supplies and unplug all power cords and cables before handling the AP.
2.4 Electric Safety
Observe local regulations and specifications during electric operations. Only personnel
with relevant qualifications can perform such operations.
Check whether there are potential risks in the work area. For example, check whether the

Hardware Installation and Reference Guide Preparing for Installation
9
ground is wet.
Find out the position of the indoor emergency power switch before installation. Cut off the
power supply in case of accidents.
Make sure that the AP is powered off when you cut off the power supply.
Do not place the AP in a wet position, and keep the AP away from liquid.
Keep the AP away from the grounding facility or lightning and grounding facility of the
power device as much as possible.
Keep the AP away from radio stations, radar stations, high-frequency and high-current
devices, microwave ovens, and other high-power wireless devices.
Caution
Improper or incorrect electric operations may cause a fire, electric shock, and other accidents,
and lead to severe and fatal personal injury and device damage.
Direct or indirect contact through wet objects with high voltage or mains power supply may
be fatal.
2.5 Installation Environment Requirements
The RG-AP180 must be used indoors. To ensure the normal operation and prolonged service
life of the AP, the installation site must meet the following requirements.
2.5.1 Installation Requirements
The AP should be installed in an open environment if possible. If the AP is to be installed in
an enclosed environment, ensure that a good ventilation and heat dissipation system is
available.
Ensure that the installation position is strong enough to support the weight of the
RG-AP180 and its accessories.
Ensure that the dimensions of the installation position are suitable for installing the RG-
AP180. Reserve a sufficient clearance around the AP for heat dissipation. In addition, the AP
needs to be installed at least 2 m (78.74 in.) away from ISP's base station antennas to
prevent mutual interference.
2.5.2 Ventilation Requirements
The RG-AP180 adopts natural cooling. Reserve a sufficient clearance around the AP to ensure
proper ventilation.
2.5.3 Temperature and Humidity Requirements
To ensure the normal operation and service life of the RG-AP180, maintain appropriate
temperature and humidity in the environment where the AP is used. The operating

Hardware Installation and Reference Guide Preparing for Installation
10
environment with too high or too low temperature and humidity for a long period of time will
damage the AP.
In an environment with too high relative humidity, the insulating material may have poor
insulation or even leak electricity. Sometimes high humidity also causes changes of
mechanical properties and rusting of metal parts.
In an environment with too low relative humidity, the insulating strips will shrink, and static
electricity is prone to occur and damage the internal circuits of the AP.
In an environment with high temperature, the aging process of insulation materials will
accelerate, greatly reducing the reliability of the AP and severely affecting its service life.
The following table lists the temperature and humidity requirements of RG-AP180 operating
environment.
Operating Environment Temperature
Requirements
Operating Environment Relative Humidity
Requirements
–10°C to +45°C (14°F to 113°F) 5% RH to 95% RH (non-condensing)
2.5.4 Cleanliness Requirements
Dust poses a major threat to the AP. The indoor dust can cause electrostatic adhesion when
falling on the AP, causing poor contact of the metallic joint. Such electrostatic adhesion
occurs more easily when the indoor relative humidity is low, not only affecting the service life
of the AP, but also causing communication failure easily. The following table lists the
requirements for the dust content and diameter in the machine room.
Maximum Diameter
(μm)
0.5 1 3 5
Maximum
Concentration
(Particles/m3)
1.4 x 1077 x 107 2.4 x 1071.3 x 107
Apart from dust, the salt, acid, and sulfide in the air of the machine room must meet strict
requirements. These harmful substances will accelerate metal corrosion and component
aging. Therefore, the machine room should be properly protected against the intrusion of
harmful gases, including sulfur dioxide, hydrogen sulfide, nitrogen dioxide, and chlorine gas.
The following table lists maximum values for harmful gases.
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2) 0.2 1.5
Hydrogen sulfide (H2S) 0.006 0.03

Hardware Installation and Reference Guide Preparing for Installation
11
Nitrogen dioxide (NO2) 0.04 0.15
Ammonia gas (NH3) 0.05 0.15
Chlorine gas (CI2) 0.01 0.3
2.5.5 Power Supply Requirements
Power input voltage/current: 12 V DC /1.0 A
PoE power supply: 802.3af/at-capable power source equipment (PSE)
Note
The DC input power should be greater than the actual power consumption of the AP. The DC
input power of the RG-AP180 should not be less than 10 W.
Caution
In a DC power supply scenario, use a 12 V DC /1.0 A power adapter. (For the required inner and
external diameters of DC power plug, see Appendix B.)
In a PoE power supply scenario, a Rujie-certificated PoE adapter is recommended.
2.6 EMI Requirements
All interference sources, either from outside or inside of the device application system,
affect the AP by capacitive coupling, inductive coupling, electromagnetic waves, or other
conduction modes.
EMI occurs due to radiation or conduction, depending on the transmission path. When the
energy, often radio energy, from a component arrives at a sensitive component through
space, the energy is known as radiated interference. The interference source can be both a
part of the interfered system and a completely electrically isolated unit. Conducted
interference occurs when interference is transferred from one unit to another through
cables which are usually electromagnetic wires or signal cables connecting the source and
the sensor. Conducted interference often affects the power supply of the AP, but this can
be controlled by a filter. Radiated interference may affect any signal path in the AP, and is
difficult to shield.
Interference prevention measures should be taken for the power supply system.
Keep the AP away from the grounding facility or lightning and grounding facility of the
power device as much as possible.
Keep the AP far away from the high-power radio transmitter, radar launch pad, and
high-frequency large-current devices.

Hardware Installation and Reference Guide Preparing for Installation
12
2.7 Installation Tools and Steps
(1) Use a screwdriver to remove the panel of the 86-mm junction box from the wall. (If there is
no panel, ignore this step.)
(2) Connect the uplink data cable to the uplink port.
(3) Align the screw holes on the left and right sides of the RG-AP180 with the screw holes on
the 86-mm junction box and tighten the screws using the screwdriver.
(4) Install the decorative cover on the AP as shown in the following figure.

Hardware Installation and Reference Guide Preparing for Installation
13
(5) Complete the installation.
(6) Use a flat-blade screwdriver to remove the decorative cover from the AP. As shown in the
following figure, slightly pry up the decorative cover from the bottom.
Common
Tools
Phillips screwdriver, cables, cage nuts, diagonal pliers, and flat-blade
screwdriver (for removing the decorative cover)
Special
Tools
Wire stripper, crimping plier, wire cutter, and ESD tools
Meters
Multimeter and bit error rate tester (BERT)