
2 / 3 Advisor microSD card Installation Sheet
AdvisorOne Panel
Installing the microSD card in an AdvisorOne Panel:
1. Depending on the situation, it may be necessary to contact the central monitoring station before starting the installation.
2. Open the Advisor panel. Note: As the system may be powered on, take care when operating inside the panel. Observe safety
precautions.
3. To install the microSD card into an AdvisorOne panel, locate the microSD slot and position the mircoSD card so that the
orientation is with the notch is facing as shown in Figure 3.
4. Insert the microSD card into the AdvisorOne panel slot. Pay close attention to ensure the microSD card is inserted into the
actual slot before pushing it all the way in. This is important because It may be possible that the microSD card is positioned
above or below the physical slot, and If this happens the card may fall inside the panel housing.
5. After verifying that the card is in the actual slot, push the card to engage it into the slot; a clicking sound should be heard or felt.
6. Close the panel, making sure all tabs are engaged. Replace the screw securing the panel chassis.
7. If the central monitoring station was notified, inform them this operation is complete.
Removing the microSD card for the panel or TouchScreen (when needed)
To remove the microSD card, press the card to eject. Note: A small pair of tweezers may be needed when removing the microSD
card from the slot.
Module Configuration and Programming
Module Configuration
The microSD card is automatically configured by the Advisor panel when the card is inserted into either the panel or TouchScreen.
Refer to the Advisor Panel Install & Programming Manual for additional information.
Verifying the microSD card Installation
1. To verify the system recognizes the card installed, go to the system status menu by pressing the System Status icon.
2. Inspect the microSD card icon and verify a card is present or open the application (for example, photos) and verify
multimedia is displaying. Note: Contact Interlogix Technical Support if problems arise.
Programming
The content and use of the microSD cards is dependent on the applications in the Advisor panel and Advisor TouchScreen; for
example, the photo application utilizes JPEG and PNG formats. New formats will be added periodically. For the most up to date
information for multimedia formats supported by the Advisor panel and Advisor TouchScreen applications, contact Interlogix
Technical Support.
Troubleshooting
If the microSD card icon is not present, or if the icon is present and the number 0 is superimposed over it (appears to
be no microSd card)
•Verify the microSD card is fully inserted into the actual slot and not floating above or below the slot. When inserting the
microSD card into the slot a click should be heard or felt.
•If using the Advisor panel, confirm the microSD card is inserted in the correct slot (see Figure 3). Note: Some panels may have
more than one slot, and If not inserted in the correct slot, it may not work properly.
•Verify that the microSD card is formatted to FAT32 and is not corrupt.
If Using a microSD card not purchased from Interlogix
•Verify that the microSD card is formatted to FAT32.
If inserting a microSD card that went above or below the slot
•For assistance contact Interlogix Technical Support.