Intuicom Axiom Series User manual

Axiom and BBX
Broadband –Quick Start Guide
Intuicom, Inc. | 4900 Nautilus Court, Suite 100 |
Boulder, CO 80301
www.intuicom.com

Broadband –Quick Start Guide
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Copyright Intuicom, Inc. 2019 2
Intuicom Inc.
4900 Nautilus Ct. North, Suite 100
Boulder, Colorado 80301
This manual is for use by purchasers and other authorized users of the IntuicomProducts. No part of
this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, or for any purpose without the express written permission of Intuicom Inc.
© 2000 - 2019 Intuicom Incorporated. All rights reserved.
Intuicom reserves the right to make changes to this manual without notice. Unless otherwise agreed
to in writing, Intuicom assumes no responsibility or liability for the use of this manual or for the
infringement of any copyright or other proprietary right and Intuicom shall deem nothing contained
in this manual a warranty or guarantee.
Intuicom, BroadbandPro™, Nitro-58, BBS-58, BBX, Axiom, and Axiom AC are trademarks or trade
names of Intuicom, Inc.
Other product names mentioned in this manual may be copyrights, trademarks, or registered
trademarks of their respective companies and are hereby acknowledged.

Broadband –Quick Start Guide
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Copyright Intuicom, Inc. 2019 3
Intuicom Inc.
4900 Nautilus Ct. North, Suite 100
Boulder, Colorado 80301
Contents
Introduction.......................................................................................................................... 6
Installing BroadbandPro™ Enterprise Software...................................................................... 6
Connecting Broadband Radios............................................................................................... 7
BBX Connections ................................................................................................................... 8
BBX Connection Overview .......................................................................................................8
Axiom Connections................................................................................................................ 9
Axiom Connection Overview ...................................................................................................9
PoE Injectors ....................................................................................................................... 10
Axiom Standard PoE Injector............................................................................................ 10
Standard Axiom Injector ........................................................................................................10
BBX PoE Injector Information........................................................................................... 11
Hi Power PoE Injector....................................................................................................... 11
Programming Wireless Connections..................................................................................... 12
Windows Tip ..........................................................................................................................12
Required Settings............................................................................................................. 14
Drag and Drop Configuration............................................................................................ 19
Additional Information........................................................................................................ 22
Band Settings................................................................................................................... 22
Frequency Selections ....................................................................................................... 24
Data Rates ....................................................................................................................... 25
5GHz-A Data Rates.................................................................................................................25
5GHz-N Data Rates.................................................................................................................26
Additional N Data Rate Settings.............................................................................................27
5GHz-AC Data Rates...............................................................................................................28
Frequency Separation ...................................................................................................... 29
802.11a Frequency Selections ...............................................................................................30
802.11n Frequency Selections...............................................................................................30
802.11n Radios and 2.4GHz Frequency Seperation............................................................ 31
802.11n Radios and 4.9GHz Frequency Seperation............................................................ 32
802.11ac Frequency Separation ............................................................................................32
Link Optimization ................................................................................................................ 34
Aiming the Radios............................................................................................................ 34
Tx/Rx RSSI Readings......................................................................................................... 35
Channel Width and Signal Strength.......................................................................................35
CCQ Reading .................................................................................................................... 36
Conclusion .......................................................................................................................... 40
Appendix A –Axiom Serial Port ........................................................................................... 41

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Configuring Serial Port Settings ........................................................................................ 41
Serial Port Cable............................................................................................................... 42
Appendix B –Axiom Power On Reset Button ....................................................................... 43
Power On Reset Procedure............................................................................................... 43
RSSI Indicators –Single Radio Units.................................................................................. 43
RSSI Indicators –Dual Radio Units.................................................................................... 44
Appendix C –Intuicom Technical Support ............................................................................ 45
Appendix D –Limited Warranty........................................................................................... 46

Broadband –Quick Start Guide
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Intuicom Inc.
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Boulder, Colorado 80301
Important Notice
Intuicom software, firmware, and programs are delivered “as-is”. The manufacturer does not grant
any type of warranty, including guarantees of suitability and applicability to a certain application.
Under no circumstances is the manufacturer or developer of any software, firmware or program
responsible for any possible damages resulting from a use of any software, firmware or program. The
names of any software, firmware, or program, as well as any copyrights relating to the software,
firmware or programs, are the sole property of Intuicom, Inc. Any transfer or licensing to a third
party, leasing, renting, transportation, copying, editing, translating, modifying into another
programming language, or reverse engineering for any intent is expressly prohibited without the
express written permission of Intuicom, Inc.
INTUICOM PRODUCTS HAVE NOT BEEN DESIGNED, INTENDED, NOR INSPECTED FOR USE AS PART OF
ANY LIFE- SUPPORT RELATED DEVICE OR SYSTEM, NOR AS PART OF ANY CRITICAL SYSTEM AND ARE
GRANTED NO FUNCTIONAL WARRANTY IF THEY ARE USED IN ANY PART OF SUCH APPLICATIONS.
FCC Notification Statement (United States)
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: 1) This device may not cause harmful interference and 2) this device must accept any
interference received, including interference that may cause undesired operation. This device must
be operated as supplied by Intuicom, Inc. Any changes or modifications made to the device without
the express written approval of Intuicom may void the user's authority to operate the device.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.

Section 1: Introduction
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Introduction
The purpose of this manual is to walk the reader through the steps to connect and program Intuicom
Broadband family of products.
Intuicom no longer provides a CD with the software on it. Instead users are asked to go to our
website to download the software.
Download BroadbandPro™Enterprise here: https://www.intuicom.com/broadband/broadbandpro-
enterprise-software/
Installing BroadbandPro™ Enterprise Software
For complete step by step instructions on how to download and install the BroadbandPro™
Enterprise Software please refer to the Intuicom BroadbandPro™ Enterprise Installation Guide.
Important - Fully configure all units in a laboratory or shop environment prior to deployment.
Documenting and configuring all radios in a wireless network prior to deployment rules out
configuration problems when troubleshooting links. Ruling out configuration errors allows installers
to focus on power settings and aiming during installation.
WARNING: All Intuicom products are thoroughly tested in the lab prior to shipment. We cannot
guarantee that products will not be damaged internally during shipping. For this reason, DO NOT
deploy radios until they have been powered up in a laboratory or shop and an initial configuration
loaded onto the unit. If there are any problems with Intuicom products please contact Intuicom for a
RMA (Return Material Authorization) number and ship the unit back to Intuicom for repair.
WARRANTY NOTE: DO NOT attempt to open the enclosure for any of the BBX and Axiom products.
Intuicom seals all units prior to shipment and breaking of the seal will void the warranty.

Section2: Connecting the Radios
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Connecting Broadband Radios
Intuicom BX products are shipped with a Power over Ethernet (PoE) injector and power supply to
power the radio. The Axiom products are 802.3af/at compliant and can be powered by an 802.3af/at
switch or by PoE Injector which is 802.3af/at compatible. Intuicom provides an 802.3af/at injector
with the Axiom products. A hardened injector can be purchased for additional cost.
If you are working with a BBX product the PoE injector consists of two parts, the power supply which
is a black rectangular box, with a 110AC plug attached to one end, and a 24V barrel connector
attached to the other. Second part is the injector that is an aluminum block with two RJ45 ports and a
male barrel connector on it. Power and data ports are designated by a sticker on the side of the
aluminum housing.
BBX Connections –Plug in the power to 110AC LAST! Connect one end of an Ethernet cable (patch cable) to
the RJ45 connector closest to the barrel connector (marked DATA+PWR), and the other end Ethernet cable to
the BX unit. Next, connect a second Ethernet cable to the other RJ45 port on the side of the injector marked
DATA, and the other end of the second Ethernet cable to the PC running BroadbandPro™ Enterprise, or a
switch. Finally connect the barrel connector of the power supply to the PWR outlet on the injector, and last
plug the 110AC into power.
If you are working with the Axiom products the PoE injector consists of a single black box with two RJ45
female connectors on one end, and a 110AC power cord plugged into the other. The two RJ45 ports are
labeled P+D/Out, and Data/IN.
Axiom Connections - Plug the 110AC power cord into the injector, wait to plug the 110AC cord into the outlet
or power strip. Connect an Ethernet Patch cable to the P+D/Out port on the injector and the other end of the
Ethernet cable into the Axiom unit. Plug a second Ethernet cable into the Data/IN port on the injector and the
other end into your PC or a switch connected to your PC. Last plug the 110AC power cord into the power
outlet.
Connection overview illustrations for the various product lines are depicted on the following pages.
ALL PRODUCT PICTURES ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCT MAY VARY DUE TO
ENHANCEMENTS AND UPGRADES.

Section2: Connecting the Radios
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BBX Connections
Intuicom manufactures the BBX product line in three broadband frequencies, the 2.4GHz spectrum, the
5.8GHz spectrum and for the Public Safety Band 4.9GHz licensed spectrum.
If you have purchased an integrated, standalone, or dual unit for use in any of the above spectrums, the
connection overview will look similar to this:
BBX Connection Overview

Section2: Connecting the Radios
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Axiom Connections
The Axiom product line has a serial port connection next to the Ethernet port. This is an RJ45 female
connection, like the Ethernet port. Shipped from the factory, the serial port comes with black cab screwed into
the connector sleeve and the Ethernet port is left open. Use the open port and DO NOT remove the cap from
the serial port unless you need it for your deployment.
Just like the BBX product line, the Axiom product line comes in 5.8, 2.4, and 4.9GHz radios, and it also comes in
single and dual radio units. The connection overview for the various models of Intuicom’s Axiom product line
will be very similar to the diagram below.
Axiom Connection Overview

Section3: PoE Injectors
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PoE Injectors
Axiom Standard PoE Injector
The Axiom product line is 802.3af/at compatible and can be powered by an 802.3af/at PoE switch or with the
included black PoE injector.
The difference between 802.3af and 802.3af/at is that 802.3af switches and injectors put out up to 15Watts of
power, whereas 802.3af/at switches and injectors put out up to 30Watts of power. These standards are
backwards compatible where 802.3af/at will power 802.3af devices.
The following is a list of the PoE standards that will power Intuicom products.
802.3af –15 Watts 802.3af/at –30 Watts
AX5-I & E AX55-DI & DE
AX4-I & E AX55ac-DI & DE
AX2-I & E AX5ac5ac-DI & DE
AX5ac-I & E AX54-DI & DE
AX54-DI & DE
AX52-DI & DE
AX44-DI & DE
AX45ac-DI & DE
AX42-DI & DE
AX22-DI & DE
AX25ac-DI & DE
Standard Axiom Injector

Section3: PoE Injectors
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4900 Nautilus Ct. North, Suite 100
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BBX PoE Injector Information
Intuicom BBX product line uses a Passive PoE injector. These injectors put out power on different pins in the
RJ45 connector than the IEEE 802.3af/at standard. This means that a BBX Passive injector will not power an
Axiom product. This also means that you must use the injector and power supply that comes with the BBX
products regardless of the switch you are using with the radio, because an 802.3af/at switch will not power
the BBX products.
Additionally, an Axiom Standard PoE injector or a Hi-Power injector will not power BBX products.
BBX Injector and Power Supply
Hi Power PoE Injector
If the requirements for your project are that PoE injectors must be hardened for all equipment, the Hi-Power
PoE injector that will power the entire Axiom product line can be purchased at an additional cost. Please
contact your Intuicom Sales Representative for additional information.
Hi Power PoE Hardened Injector

Section4: Programming the Radios
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4900 Nautilus Ct. North, Suite 100
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Programming Wireless Connections
After you have connected a Broadband radio to power and to your laptop you will need to program it
for a wireless connection.
Although the Axiom and the BBX products have their differences. Both the BBX products and the
Axiom products are identical in terms of wireless components and programming.
For initial programming when the PC is directly connected to the radio you will need to set the IP
Address of your PC to the same range as the radios.
The default IP Address of all Intuicom BBX and Axiom products is 192.168.0.100, with a
255.255.255.0 Subnet Mask, and a 192.168.0.1 default Gateway. This means you will need to set the
IP Address of the LAN Adapter on your computer to an address within the range of 192.168.0.X
where X is something other than 1, 100, or 255.
Intuicom recommends setting the IP Address of the LAN adapter on your PC to 192.168.0.10.
Windows Tip
You cannot ping a device connected to your windows PC unless the IP Address of your computer is in
the same range as the device you are trying to ping or access.
Problem: When changing IP Address on Intuicom radios from default to the desired range, users
have to change the IP Address of their LAN adapter after every IP Address change on a radio.
Example: You are programming the radios to 10.24.X.X addresses using a 255.255.0.0 subnet mask.
You already have a 10.24.25.30 IP Address statically set on your LAN adapter connected to the radios.
Task: You need to connect a radio to your computer that is new and at default IP configuration and
program it to the 10.24.X.X range.
Fix: Navigate to Control Panel –Network and Internet –Network Connections window of your
computer, and right click on your Local Area Connection that is connected to the radio, and double
click on TCP/IP v4 Properties.
Leave the 10.24.25.30 address already programmed on your adapter there, and below the DNS
address boxes click on the rectangular button named “Advanced…” and below the box labeled IP
addresses click the “Add” button and type in the IP address 192.168.0.10 with a 255.255.255.0
subnet mask. After you click “Add” button, so the IP address window now has two addresses in it,
your original 10.24.25.30, and the 192.168.0.10 address, click OK three times, on each window all the
way out and close the Network Connections window.
After you have completed this you will be able to ping and log into the radios at default IP address,
and once you have changed them to the new IP address, you will still be able to ping and log into
them without having to change the IP address on your network adapter.

Section4: Programming the Radios
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Navigate to the “Network Connections”
Window and right click the Local Area
Connection and select properies

Section4: Programming the Radios
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Required Settings
With BroadbandPro™ Enterprise installed and the IP Addresses correctly set on the Network Adapter
of your computer, you are ready to proceed with programming the radios for a wireless connection.
With the radio plugged directly into your PC, open up BroadbandPro™ Enterprise software and log in
as administrator.
The radio will automatically be discovered and the software should look like the following screen
shot.
Hover your mouse anywhere over in the radio box and double click to open the configuration
window.
Radio will appear under unassigned units.
Double click on the unit to open the
configuration window.

Section4: Programming the Radios
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Once the configuration window opens the following screen will be displayed.
Set the Name, IP Address, Subnet Mask, and Default Gateway and click write to unit.
Next step is to program the wireless settings on the radio.
Default Settings in
the configuration
window are shown
here
Set Name, IP
Address, Default
Gateway, and
Subnet Mask and
click “Write to
Unit”.

Section4: Programming the Radios
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Set the Mode, SSID, Channel Width, Encryption, and Pre-shared Key.
After you have written the above settings to the radio, click on the rectangular button labeled
“Advanced” next to the transmit power setting, and the Advanced Settings window will come up.
Settings on the Advanced Settings window that are of importance are the Protocol, as well as the
Supported and Basic rates.
One of the settings that must match for radios to form a wireless connection is the protocol. In the
Advanced Settings screen, the setting at the top left of the window is Protocol. The drop down
contains five selections which are, 802.11, NV2, Nstreme, Any, and Unspecified.
Intuicom does not recommend using Any, or Unspecified as a wireless protocol setting. It is
recommended that a single protocol be used for wireless connectivity.
For most wireless connections Intuicom suggests using the NV2 protocol. With the exception of the
Axiom AC radios, for those the suggested protocol is 802.11.
Once the radio is configured as an Access Point
it will move up to the Broadband Units section.
Once settings are complete
click “Write to Unit”
Click “Advanced”
for the next step

Section4: Programming the Radios
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We also recommend that all the supported rates are selected and only the lowest basic rate is
selected.
Once the advance settings are correct click Save, and then from the configuration window click Write
to Unit.
At this point the Access Point radio should be fully configured and ready to plug in another unit to
configure as the Station to the Access Point.
There are two ways that users can configure the station.
First method is to document the settings of the Access Point that was previously configured and then
connect the Station radio to the PC and configure it step by step following the above instructions
with the only exception being that the Mode is set to Station.
Set Protocol, and
select all Supported
Rates, and only the
lowest Basic Rate.
Once the setting are
correct click “Save”
and then “Write to
Unit”

Section4: Programming the Radios
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To document the settings of a radio in BroadbandPro™ Enterprise right click on the unit in the
column on the left and select “Configuration Report”.
After you click on the “Configuration Report” link the report will pop up and in the lower left corner
of the window is a link to “Export to PDF”. Click on this link to save the Configuration report as a PDF
file.
Right click on the unit, and
select “Configuration Report”
Click on “Export to PDF” to save the file.
NOTE: Default file name is the MAC address
of the unit, if you desire a more user-
friendly file name it will need to be
changed.

Section4: Programming the Radios
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Drag and Drop Configuration
The second option for configuring a Station radio is to use a switch or hub between the PC and radio,
this will allow you to connect to the first radio and configure it as an Access Point by following the
previous instructions, and then plug in the Station radio at default configuration to the same switch,
and drag and drop it onto the Access Point radio. See illustration below.
By connecting up both radios to the switch you will be able to see both in the BroadbandPro™
Enterprise Software, and take advantage of the drag and drop feature that will allow you to program
all the wireless settings with two simple steps.
With the default radio plugged into the switch as well as the preconfigured Access Point, the
software will appear like the screen shot that follows.
Once the default unit appears under
Unassigned Units, click anywhere in the
light blue area with the gray dot, the “S”
icon where it reads “Radio1” or “Radio2”
and drag the radio up and drop it on the
radio you wish to connect it with.

Section4: Programming the Radios
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NOTE: The Radio is dragged and dropped onto the radio that you want to connect it with. This is
done this way so that users can drag multiple radios to the appropriate radio they want to connect it
with. An example is if you are using a Dual unit with two radios in it, you will need to drag the radio in
the station to the appropriate radio in the Dual where you want it to connect, or vice versa.
Simply click and hold and drag the radio up to the Access Point radio where you want it to connect,
and drop it. A dialogue box will pop up, and you will need to fill out the unit Name, IP Address,
Subnet Mask and Default Gateway and click “OK”. Once you have clicked OK, all the wireless settings
that have been programmed into the Access Point will be automatically written to the Station unit.
When the “Fast Configuration” window pops up, set the name and network settings and click “OK”
Drag the radio up and match up the gray
dot on the Access Point radio you want to
connect with, to the gray dot on the station
radio you want to write the settings to and
release the mouse button.