invotel SX9800 User manual

Warranty
This product is warranted against defects for a period of Three (3) years from the date of
original invoice. We will repair/replace the product with no charge for parts or labor within this
time. To obtain warranty service the product needs to be returned freight prepaid by the
customer with a copy of original invoice. This warranty does not apply if in the sole opinion of
Innovative Telecommunication Technology, the product has been tampered with or damaged by
lightning or any other acts of nature, misuse, neglect or unauthori ed service.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY (INVOTEL) BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS , INDIRECT, SPECIAL, CONSEQUENTIAL
OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
®
User Manual
Invotel SX9800 Rev 01
Digital Audio System Player/Recorder
• Insert the MX9008 or MX9017 Flash card into the slot as shown (be sure to
insert the card all the way into the blue connector)
• If you need to record into SX9800 connect your “audio source” to the
“Audio IN” jack of the SX9800 using the provided 3.5mm to 3.5mm audio
cord & the “Y” patch cable.
• Plug one end of the RCA audio cable into the 8 Ω Red RCA connector
and the other end into your PBX phone system “MOH” RCA connector.
(If you have regular Non-PBX telephones, plug the other end into the Music-On-Hold
adapter “Audio In” RCA connector instead)
• Set the Volume to mid level on the player as shown.
• Set the MODE switch to A or B
• Plug the included AC adapter. (110V AC to 5-12V)
• Unplug the power connector wait 30 seconds then plug it back
in. make sure the connector is plugged in securely. Be sure to
observe the LED lights are dancing with volume up.
• Be sure MX9008/MX9017 card is inserted all the way into it’s slot
securely
2. No audio on hold • Check audio cord; try re-inserting it again, adjust the volume on
player clockwise to hear it. Try testing player by SPEAKER set to
ON. Try MODE A setting.
3. Audio quality is poor • Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud, adjust the volume control counter
clock wise to correct the problem.
• Set Volume to Medium. Adjust the TONE. Try the other RCA jack
• Be sure the recording volume is correct adjust your audio source
volume.
4. Cannot hear the
monitor speaker
• Set SPEAKER to ON, MODE A, VOLUME max, confirm you
can hear it. Be sure to re-adjust the VOLUME back to correct
level for on hold-
1. Player not working or
stopped working
Pro lems Possi le Cause / Solution
110 V
MODE
A B
8Ω 600Ω
Volume
SX9800
Max
DIGITAL
FLASH MEMORY
Technology
OFF ON
9VAC
SPEAKER
TONE
TELEPHONE SYSTEM
MOH Port
AUDIO
IN
PC
Speaker
OUT
PC
speakers
“Y” Patch cable
3.5mm to 3.5mm audio cord
Flash Card
MIC
IN
NXT/REC
N
99 Washington Street
Melrose, MA 02176
Fax [phone]
TestEquipmentDepot.com

ii
If the MX9008/Mx9017 card is already pre-recorded, audio playback starts
automatically as soon as power is connected, the LED lights dance ON.
Advanced Features:
Player /repeater with full recording capability
Tone control for supper BASS
Dual Banks
Dual Outputs 8Ω , 600Ω/ 1200Ω
Built-in SPEAKER Transducer
Visual playback indicator with dancing multi-color LEDs
1000 mili Watt amplifier
Package Content:
SX9800 Digital Player/Recorder Unit
Power adapter 110v AC to 9-12v AC/DC 100-600 ma
RCA to RCA audio cord 6 feet long
3.5mm male to 3.5mm male audio cord 6’
User’s Manual
MX9008/MX9017 Flash Card (optional)
MX9008/ MX9017 Flash Cards “True Audio Card”
The MX9008/MX9017 card is a Flash card that is usually pre-recorded with
the audio prior to your installation and it holds the audio all the time even if
power is removed. When the power is restored the play back automatically
resumes from the MX9008/MX9017 card.
You may remove the power prior to inserting the card into the slot.
If you need to re-install the MX9008/MX9017 card or install another
MX9008/MX9017 just remove it and then plug the new one IN. If you had any
problem remove the power by un plugging the AC adapter from the player,
Install the new MX9008/MX9017 card, then apply the power.
Unlike other Flash based cards that compress the audio, voice and audio
signals are recorded directly into solid state memory in the MX9008/MX901
card in their natural, un-compressed form, providing superior quality voice
and music reproduction. MX9008/MX901 card has 100 -year retention time
at zero power and can be re-recorded 100,000 times.
Specifications:
File Formats supports any sound file format such as Windows .wav,
MP3, WMA, etc.
Frequency response 20H to 20 KH .
Sampling rate 8-bit/16-bit uncompressed PCM @ 8, 11, 12, 16, 22, 24,
32, 44 & 48 KH (direct internal A to D 16 bit 8KHZ)
Distortion less than 0.1% THD
Audio Quality supports better than CD Quality at 188 KB/s
Special effects: supports Windows Media Files and SRS WOW Effects
Memory Capacity 1 to 34 minutes (17 minutes @ full 188 KB/s sample
rate).
Memory Type Multi-level Flash, 100 years retention time at no power,
100K re-recordable
Play ack auto-repeat
Message loading: card load (MX9008/MX9017)
Recording: Automatic or manual push button
Power supply 110VAC 60 H . To 9-12 VAC or DC 100 to 600 ma
Audio output 1000 mili watts, Mono RCA jack, adjustable volume, 2V p-
p @ 8Ω 4V p-p @ 600Ω, 8V p-p @1200Ω
Size: 5.5” x 4” x 1.5” (L x W x H)
Size
(MX9008/MX9017): 1.5” x 1.5” x 0.37” (L x W x H)
Color: Black
Weight: 0.5 pounds (0.80 pounds with power supply)
P2
please note: use the royalty-free music titles to avoid annual licensing
payments to ASCAP and BMI for playing those titles on-hold
P7
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
FAX [phone] - TestEquipmentDepot.com

Message Duration: There is a total of 8 minutes 30 seconds available
for recordings of Bank1 and Bank2 with MX9008 and 17 minutes with
MX9017 Flash card
BANK Selection
There are 2 Banks in SX9800, MODE A & MODE B - one Bank holds the
primary audio file, the other BANK holds the extra audio file(optional) such as
“Holidays”, special events, weekend special sales, promotions, etc. You can
switch from MODE A to MODE B or vise versa any time via the MODE
selection switch.
Adjusting Output VOLUME
Use the VOLUME control to adjust the play back output level. If the On Hold
audio volume is too low turn the VOLUME control clockwise; If it is too loud
turn the VOLUME control counter clockwise to desired level.
Adjusting Output TONE
Use the TONE control to adjust the output frequency. This is a very important
function and it will make the audio sound much better on some phone
systems. Turning the TONE control clockwise amplifies the high frequencies
while turning it counter clockwise increases the low frequencies and provides
supper BASS.
Dual Output RCA 8Ω
ΩΩ
Ω & 600/1200Ω
ΩΩ
Ω
There are 2 output jacks, the 8 Ω and 600 Ω, use either output that works
better for your phone system. The 8Ω RCA has an amplified 1000 mili-watt
direct audio output, the 600Ω RCA provides automatic 600Ω/1200Ω
transformer isolated output.
SPEAKER
The SPEAKER switch allows you to hear the audio being played by the
SX9800 built-in speaker transducer. Turn SPEAKER ON to hear the audio
for your testing confirmation purposes, turn it OFF any other time. Note: Do
not adjust VOLUME too loud to hear the speaker better, this could make your
On Hold audio very loud. Use this switch to confirm that player is playing then
set the VOLUME back to the acceptable level required for your phone
system.
P3
P6

iv
Recording: ( for SX9800 model only, SX9800E records via email code only)
You may monitor the recording using the built-in speaker turning the speaker switch
ON, for a better monitoring you may use an external headset connecting it as shown:
Connecting the external audio source:
Connect the Audio IN jack to your
audio source speaker or headphone jack using
the provided 3.5mm to 3.5 mm audio cord.
1. Press REC to stop the playback, GREEN/ RED STATUS LEDs Blink
ON/OFF continuously.
2. Start your music/audio, email MP3 file etc. Recording starts
automatically (or you may press REC to start recording manually if you prefer)
3. RED STATUS LED light turns ON solid to indicate recording in progress.
4. Recording stops automatically after 15 seconds of silence in the end of
recording, the unit then removes the silences and resumes playback
operation. (You may also press REC to stop recording if you prefer to
control it manually). RED Status light turns OFF and Green Status will
turn ON.
This Automatic Start / Stop:. Feature on SX9800 allows you to just start
the audio and walk away, no need to watch the unit for end of
recording. If you need to re-record repeat the above steps.
BANK2 Recording:
The SX9800 model has dual banks and a MODE A / MODE B switch for
immediate playback of bank1/bank2 by just flipping the bank switch, the total
default recording time on the MX9008 is 8 minutes 30 seconds and 17
minutes on the MX9017 flash card. you must 1st record bank1 before
recording in bank2 so if for example you have a MX9008 flash card and your
Bank1 recording is 3 minutes long then Bank2 can be used for a second
production of up to 5 minutes 30 seconds duration.
Flexi le duration: Bank2 addressing is not fixed, you can record any
duration in BANK1 and any duration in BANK2 as long as the total is 8
minutes 30 seconds or less (or 17 minutes or less on MX9017)
Examples of recording for the extra bank are “Holidays”, special events, sale
promotions, etc. The SX9800 automatically calculates the Bank2 start point
when you finish recording MODE A.
To record into Bank2:
set switch to MODE B
and do the same 4 steps
as recording in MODE A
The device automatically starts it’s normal playback, and will play what you
just recorded and will keep repeating it. If you need to re-record just repeat
the 4 steps. During the playback you may flip the switch to MODE A (Bank1)
or MODE B (bank 2) at any time and device will play back that bank
repeatedly.
Frequent production recording tip: since If you re-record the Bank1, then
you need to re-record the Bank2, therefore we suggest to keep the
production that is not changed frequently in bank1 like “holidays recording”
and the main production in bank2, so you only record bank2 each time you
need to change your production.
AUDIO IN Audio source
PC or
CD player, ...
MIC
IN
8Ω or 600Ω RCA
BANK
1 2
REC
IN
MODE
A B
You need to record MODE A 1
st
Before you can record MODE B
after you finish recording MODE A, the SX9800 automatically calculates
the MODE B starting point
P4 P5
Advanced recording options:
Please refer to your manual for “advanced recording options” for more
information on microphone recording and user instant messages.
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
FAX [phone] - TestEquipmentDepot.com