IONODES SKYVIEW PRO User manual

User Manual
Version 1.0
1855 Bernard-Lefebvre, Laval, QC, H7C 0A5, Canada
Tel : [phone] Web : www.ionodes.com Email : [e-mail]

SKYVIEW PRO
User Guide
©2010-2015, IONODES INC
All Rights reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. IONODES shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject
to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall IONODES be liable for
any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss of business information),
even if IONODES has been advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software,
are reserved to IONODES Inc. Windows and Windows Embedded Standard are registered trademarks of
Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of
the respective owners.
The following words and symbols mark special messages throughout this guide:
Warning: Text set off in this manner indicates that failure to follow directions could result in damage to
persons or equipment.
Note: Text set off in this manner indicates special instructions which should be paid attention to.

Contents
1 Important Safety Instructions...............................................................................................................6
2 Cleaning Instructions ............................................................................................................................7
3 Handling Notes...................................................................................................................................... 7
4 Moisture and Condensation Notes.......................................................................................................7
5 Product Description ..............................................................................................................................8
6 SKYVIEW Pro Appliance Features..........................................................................................................9
6.1 What is in the Box.........................................................................................................................9
6.2 Front and rear panel controls and LEDs......................................................................................10
6.2.1 Front Panel..........................................................................................................................10
6.2.2 Rear Panel ........................................................................................................................... 10
6.3 Identifying your model and serial number .................................................................................11
6.3.1 Appliance Model Number...................................................................................................11
6.3.2 Appliance Serial Number ....................................................................................................11
6.4 Options and accessories..............................................................................................................12
7 Getting Started....................................................................................................................................13
7.1 Hardware Installation .................................................................................................................13
7.1.1 Desktop Installation ............................................................................................................13
7.1.2 Wall Mount Installation ......................................................................................................13
7.1.3 Rack Mount Installation (option, not included)..................................................................13
7.2 Keyboard & Mouse Setup ...........................................................................................................14
7.3 Monitor Setup.............................................................................................................................14
7.4 Network Setup ............................................................................................................................15
7.4.1 Enterprise Network.............................................................................................................15
7.4.2 Standalone Video Network.................................................................................................16
7.5 External Storage..........................................................................................................................16
7.6 Power Setup................................................................................................................................17
8 Software Environment........................................................................................................................18
8.1 Pre-Packaged Video Management Software (VMS) ...................................................................18
8.2 Anti-Virus Software.....................................................................................................................18
8.3 Software Updates .......................................................................................................................18
8.4 Remote Access............................................................................................................................19
9 Basic Operating Instructions ...............................................................................................................20
9.1 Powering on the appliance .........................................................................................................20
9.2 Powering off the appliance.........................................................................................................20

9.3 Quick Setup Wizard.....................................................................................................................21
9.3.1 General Layout....................................................................................................................21
9.3.2 Welcome Page ....................................................................................................................22
9.3.3 EULA Page ...........................................................................................................................23
9.3.4 System Page ........................................................................................................................23
9.3.5 Network Page......................................................................................................................24
9.3.6 Applications Page................................................................................................................25
9.3.7 Configuration Page..............................................................................................................26
9.3.8 Site Page..............................................................................................................................26
9.3.9 Final Page ............................................................................................................................ 27
9.4 Initial Configuration Steps...........................................................................................................29
9.4.1 Securing access to your appliance ...................................................................................... 29
9.5 Accessing the appliance web interface.......................................................................................29
9.5.1 Connection Status...............................................................................................................30
9.6 Navigating through the web interface........................................................................................31
9.6.1 System Status......................................................................................................................31
9.6.2 Configuration ......................................................................................................................31
9.6.3 Maintenance .......................................................................................................................32
9.6.4 Information Box ..................................................................................................................32
10 System Configuration...................................................................................................................... 33
10.1 System.........................................................................................................................................33
10.2 Date / Time .................................................................................................................................34
10.3 Network ...................................................................................................................................... 34
10.3.1 Network Interfaces .............................................................................................................35
10.3.2 Using DHCP .........................................................................................................................35
10.3.3 Using Static IP Addresses ....................................................................................................35
10.3.4 Host Name Configuration ...................................................................................................35
10.3.5 Using NTP Time Synchronization ........................................................................................36
10.3.6 HTTP Server Configuration..................................................................................................36
10.3.7 Bonjour Protocol Configuration.......................................................................................... 36
10.4 User Accounts .............................................................................................................................37
10.4.1 Adding a system user account ............................................................................................37
10.4.2 Changing the password of an existing system user account ..............................................38
10.4.3 Removing a system user account........................................................................................38
11 System Maintenance ...................................................................................................................... 39
11.1 System Information File..............................................................................................................39

11.2 Firmware Updates.......................................................................................................................40
11.3 Factory Default Configuration.....................................................................................................40
12 System Image Recovery ..................................................................................................................41
13 Getting Help....................................................................................................................................42

1Important Safety Instructions
WARNING: Read and save these instructions! Follow all warnings and instructions specified within this
document and/or on the equipment.
CAUTION: There is no ON/OFF SWITCH for the power supply. The unit will be powered on upon
connecting a valid power supply source. Please make sure to properly shutdown the device’s
operating system prior to removing its power source.
This equipment is designed to be installed within an environment that provides a pollution degree max.
2 and category II NON HAZARDOUS LOCATIONS, and within indoor conditions only. The equipment shall
be installed in a FIXED or DESKTOP configuration and should be installed by qualified personnel only
(person having the appropriate technical training and experience necessary for product installation).
When installing the equipment, please make sure that cables are installed so that accidents cannot
occur. Cables connected to the equipment must not be subject to any mechanical strain.
To reduce the risk of fire, electric shock and/or injury, observe the following:
Do not position the equipment as such that persons could walk on the connected cables.
Do not spill any type of liquid substance on or near the equipment.
Do not touch the equipment and its connected cables during an electrical storm; there may be a
risk of electric shock.
Do not attempt to connect this equipment to electrical outlets controlled by switches or
automatic timers.
Do not attempt to perform hardware service on this product yourself. Opening the equipment
casing may expose you to dangerous voltage or other risks. Refer servicing to IONODEs technical
service personnel. Never open the device yourself as this will void the warranty.
The equipment should be situated away from heat sources such as radiators, heat registers,
stoves, or other products that produce heat.
Do not place a heavy object on or step on the product. The object may fall, causing serious
personal injury and serious damage to the product.
Note: Opening the equipment case, damaging or altering the tamper proof label will void the
warranty.

2Cleaning Instructions
Unplug this product from the wall outlet before cleaning.
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry
cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may
damage the surface of the product.
3Handling Notes
When shipping the product, the original shipping carton and packing materials should to be used. For
maximum protection, repack the unit as it was originally packed at our factory.
Do not use volatile liquids, such as insect spray, near the unit. Do not leave rubber or plastic products in
contact with the product for long periods of time. They will leave marks on the surface finish.
4Moisture and Condensation Notes
Moisture condensation will damage the product. Read the following notes carefully.
Moisture condensation occurs during the following cases:
Transferring the product directly from a cold place to a warm place.
Using the product in a room where you just turned on the heater, or a place where the cold
wind from an air conditioning unit directly hits the unit.
In the summer, when moving the product to a hot and humid place after leaving an air
conditioned space.
Using the product in a humid place.
Warning: Do not use the product when moisture or condensation may occur. If the product is used in
such an environment, it may damage discs and internal parts.

5Product Description
The SKYVIEW Pro compact IP video workstation deliver enterprise-class video recording and
management solutions to small, medium and large single or multi-site surveillance deployments. These
appliances provide an embedded, high-performance networked video platform capable of recording
multiple cameras with high sustained data throughputs to meet a multitude of requirements. The
appliance can host enterprise class video management (VMS) client software solutions commonly used
in the market. With a pre-loaded operating system and VMS software package, IONODES takes the
hassle away from complex set-up and configuration of an IP video management environment.
Validating, certifying and embedding all OS and software components into a simple and easy to use
platform means you spend less time configuring your system, and more time operating it to secure your
environment.
The SKYVIEW Pro appliances and VMS software combine to provide innovative configuration options
and tools that significantly decrease the deployment time and the effort needed to deploy your video
client solution. Simply connect a USB keyboard, mouse and monitors to the appliance and you are ready
to run your favourite VMS client application(s).
To support a wide range of deployment scenarios, while ensuring reliability and high availability, the
SKYVIEW PRO appliances use industrial grade components.

6SKYVIEW Pro Appliance Features
This chapter introduces you to the basic features of your SKYVIEW Pro appliance. Read this chapter to
learn:
About unpacking your appliance
How to identify the features of your appliance
How to locate your appliance’s model and serial number
What accessories are available for your appliance
6.1 What is in the Box
Note: Verify that the shipping box contains the following parts and ensure no damage was
sustained during shipment. If there is anything missing or damaged, please contact your
sales representative.
You appliance should be packed with the following:
1. SKYVIEW Pro appliance
2. AC/DC power adapter (19VDC)
3. Power supply cord (region specific)
4. Wall mount brackets (2)
5. Mounting screws for brackets (6)
6. USB Utility Key
7. 4 x rubber bumpons
8. DisplayPort to DVI cable
Below are additional items which are not included but may be required:
1. USB mouse & keyboard
2. Computer monitor (VGA or HDMI)
3. Internet access and/or a network switch
4. Power bar with surge protection

6.2 Front and rear panel controls and LEDs
6.2.1 Front Panel
Your SKYVIEW Pro appliance has the following components accessible from the front panel:
1. DVD-RW
2. Hard Drive Activity LED
3. Power Status LED
4. 2 x USB 2.0 Ports
5. Soft Shutdown / Start-up Button
6.2.2 Rear Panel
Your SKYVIEW Pro appliance has the following components accessible from the rear panel:
6. DisplayPort (DP) Display Output
7. HDMI Display Output
8. LAN1 RJ45 Network Jack
9. LAN2 RJ45 Network Jack
10. COM Port
11. Power Jack (DC-IN 19VDC)
12. 4 x USB 2.0 Ports
13. Audio Input and Output Ports
14. VGA Display Output