Daemyung HAC1630F User manual

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Analog ALL IN ONE DVR Series
Product Manual
Digital Video Recorder
Analog All-in-one 16 CHANNEL DVR
Analog All-in-one 8 CHANNEL DVR
Analog All-in-one 4 CHANNEL DVR
Product Manual
(EN Rev 1.3)

1
DVR
Product Manual
Thank you for purchasing our Digital Video Recorder.
Before installation or operation please become familiar with the user manual and other referenced
manuals mentioned in the booklet.
User manual, software and hardware described here are protected by copyright by law. With the
exception of copying for general use within fair use, copying and reprinting of the user manual, either
partially or in entirety, or translating it into any another language without the consent of our Corporate
office is strictly prohibited.
Product Warranty and Limited Responsibility
The manufacturer does not assume any responsibility concerning the sale of this product and does not
delegate any right to any third party to take any responsibility on its behalf. The product warranty does
not cover cases of accidents, negligence, alteration, misuse or abuse. No warranty is offered for any
attachments or parts not supplied by the manufacturer.
The manufacturer does not assume any responsibility for followings
Malfunctions due to negligence by user
Deliberate disassembly and replacement by user
Connection of power source other than a properly rated power source
Malfunctions caused by natural disasters (fire, flood, tidal waves, earthquake, etc.)
The warranty period for HDD is one year
Any data damage due to HDD damage
The product is not for exclusive use of crime prevention but for assistance in cases as fire or
theft. We take no responsibility for damage from any incident.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause
Harmful interference in which case the user will be required to correct the interference at his own expense.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger,
headset, USB
Cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and
recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product or their local government office, for
details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with
other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the
battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle
them through your local, free battery return system.

2
Contents
Introduction 3
Warning 3
Main Specification by Models 4
Key Features 5
Components 7
Product Description 8
Installation 11
Connecting other devices 14
Appendix 19
Problem solving [FAQ] 19
Compatible HDD 20
Factory default set-up values 21

3
Introduction
Warning
Warning
Please do not bend or press power cord by force which could lead to fire.
Be careful not to pull or plug with wet hands to avoid fire or electric shock.
In case of changing built-in lithium battery, it should be replaced with same brand or similar one to
prevent a danger of explosion. Since old batteries could be a factor of environment contamination, please
disposed of them properly.
Do not throw the batteries in fire or heating units. Neither short circuit nor disassembly is prohibited.
Do not recharge battery used for remote controller.
Do not open the top cover otherwise it could lead to electric shock and product damage.
The previous recorded data is deleted if record continues when HDD is full so please check disk setup
status.
Manufacturer takes no responsibility for any damaged data due to customer’s carelessness or negligence.
A-rated device(Broadcasting Communication Equipment for business use only)
Users/Sellers should under this is A-rated device for business use only and it must not be used outside of
family.
Caution
Do not place heavy objects on top of the product.
Product is for indoor use only and it is not water or damp proof. Use product to its environmental
specifications (Temperature & Humidity). To clean the product, gently wipe the outside with a clean dry
cloth.
Product uses AC power of 110V ~ 240V. Be cautious not to cause electric damages to the product.
Be careful not to drop the product. Physical shocks may harm the product including internal HDD. In
addition, please do not throw or drop it.
Product is made of metal you can hurt another human if you throw or used as a weapon. Keep away
from the reach of children and install in a safe place.
If Product does not operate properly, please contact the closest WEBGATE for service. Tampering or
disassembling the product will void the warranty.
The product can transmit real time video over network or internet and can be used for monitoring
purpose depending on installation sites. So please check and review related regulations before
installation.
Experience and technical skills are needed for the installation of this product. Improper installation may
cause fire, electric shocks, or defects. Contact the nearest Webgate dealer for installations.
Contents of the manual can differ according to firmware or Software upgrade, and the appearance of
products may be changed for the improvement of quality without an advance notice
◈System power off
In case user turn off device by force while device is working, it could give damage on HDD and device so
please turn off device safely using power button located in the front panel. You should install a UPS system
for safe operation in order to prevent damage caused by an unexpected power failure.
◈Working Temperature
The working temperature of the product is 5°C~45°C or 41°F~113°F. DVR may not work properly if left in
low temperature for a long period of time. If such is the case, then store at room temperature for some
time before using it again.

4
Main Specification by Models
Function
Analog All-in-one
16 CHANNEL DVR
Analog All-in-one
8 CHANNEL DVR
Analog All-in-one
4 CHANNEL DVR
HAC1630F
HAC830F
HAC430F
HDD
SATA*2
SATA*1
SATA*1
Video
Format
HD-TVI
O
O
O
HD-A
O
O
O
SD/960H
O
O
O
IP Camera
Onvif, WESP
Onvif, WESP
Onvif, WESP
CoC
O
O
O
SENSOR
Rear, IP Camera
Rear, IP Camera
Rear, IP Camera
RELAY
Rear
Rear
Rear
Flame Detection
O
O
O
VGA (Duplicate)
O
O
O
VGA (SPOT)
O
X
X
CVBS SPOT
O
O
O
HDMI (4K)
O
X
X
Service Channel
O
O
O
Remote DVR
O
O
O
TDM
X
X
X
(O: Supported / X: Not-Supported)
<Note>
1) Max. 4 IP camera can be connected.
2) The name of mobile application is WEBEYE.
3) To use Remote DVR, please set the service streaming as [Remote DVR]. Control Center 6.6 or above version
supports Remote DVR. [Refer the explanation of ‘Operation Manual’]
4) Only front USB port supports auto upgrade function. DO NOT USE REAR USB PORT FOR AUTO UPGRADE.
Please refer FAQ section of this manual about the details of auto upgrade.
5) If HDMI is set to UHD/4K (Fixed) and the monitor does not support 4K resolution, then monitor cannot
display anything. Please use remote control to change the resolution of HDMI output of DVR. Please refer
‘Operation Manual’ for the usage.

5
Key Features
Various video format of HD-TVI (1080P/720P), HD-A (1080P),
960H, NTSC/PAL, IP Camera (Onvif Profile-s) cameras can be
displayed simultaneously.
It supports real-time live monitoring and record/playback on
various format and it records from 5 seconds before event and
record up to 30fps per channel.
Various video record
- HD-TVI (1080P/720P) camera
- HD-A (1080P) camera
- SD 960H camera
- SD (NTSC/PAL) camera
- IP Camera (Onvif Profile-S)
Supports Normal/Event Record, Schedule/Event Record, Emergency Record
Supports archiving event list (sensor, video loss, motion detection, Fire detection)
Max 5 seconds pre-alarm recording per each channel
Support Remote DVR and Service Channel
FHD (Full High Definition)
FULL HD high quality video shows far superior resolution than SD video product. Over 1200 TV lines at 1080p
resolution can be visible.
SD
Full HD
D1 Resolution
1080P Resolution
720P Resolution
HD-A
HAC DVR supports analog HD video through coaxial cable. (Only 1080p is supported.)
NVR (Network Video Recorder)
Products support NVR function, so they support live monitoring, recording, playback, backup, remote control,
push alarm and audio of connected IP camera (Onvif profile-S). Also, DVR’s video channel can be treated as
an IP camera and DVR supports all NVR functions to other DVR’s video channel. Maximum 4 NVR channels
can be supported.
Flame Detection
WEBGATE’s flame detection camera (N1080BL-AF-F2, NK1080BL-AF-F2) which is equipped with feature to
detect flame can be connected to DVR and it will notify manager of flame alarm quickly though out DVR, CMS
and mobile phone.
Full HD : 1080p
HD : 720p
SD : D1

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SD 960H, NTSC/PAL
960H, NTSC/PAL cameras can be working with DVR.
CoC (Control over Coax)
PoC type camera can be controlled over coaxial cable using CoC function.
PoC type camera of WEBGATE can be controlled and upgraded over coaxial cable without additional RS-485
cabling from DVR using CoC function.
* This function is called CoC, UTC, UCC, etc. according to the camera manufacturers.
Surveillance Screens
Every channel will display HD streams without interruptions and will offer many different types of screens.
Various Surveillance Screen Mode - Single, Multi Screens (1,4,6,9,10,13,16,CustomA,B,C) *
Auto Screen Sequence, Event Pop-up
SPOT –Single, Multi-screen division (1,4,9,16), Auto screen sequence
Voice Recording
Supports real time voice input and recording function.
Real time 4ch voice input and recording function
Input : 4ch RCA, Output : 1ch RCAI(Rear), 1ch HDMI(Rear)
Audio recording and playback can be played Simultaneously
Search and Playback
Various useful functions for search & playback
Simultaneous playback for every channel
Playback by time, date, channel
Time / Calendar / Event / Thumbnail / Bookmark search
Save and Backup
Camera video is recorded (saved) in internal HDD, and user can copy (backup) the recorded video using USB
memory or external USB HDD.
Network
Supports LAN, xDSL, and etc., and key functions can easily be controlled by web browser or customized CMS
program.
HD Live monitoring/playback/backup from the remote site
Multi-streaming feature for slow network environment (supports nHD monitoring)
Sending event info(image) using E-Mail/ FTP
Recorded video playback, save, search function, and DVR control function on PC via CMS
Mobile application for android and iOS.
Supports 10/100 Mbps Ethernet/xDSL
Managing up to 1024 DVRs with CMS
Support HTML5 Webviewer
Support Remote DVR

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Others
User friendly GUI and mouse
Easy and simple firmware upgrade, and recorded video back up function using USB stick
Using Ac the PC Playback function, replay the DVR’s HDD on a PC
(HDD set as RAID could not be played on the PC, even if HDD is connected to PC)
Supports PTZ Control, PRESET and PATROL function
Easy control of up to 255 DVR with a single remote control
Support Onvif Profile-S
Support Service Channel
Booting logo and empty channel logo can be changed (Please refer p16)
Changing multiple channel names using USB memory (Please refer p16)
Components
Please check the below to make sure you have every part.
Analog All-in-one 16 / 8 / 4 CHANNEL DVR
(A) (B)
DVR
Remote Control
(A or B)
Mouse
Power Adaptor
SW & Manual CD
Screw

8
Product Description
Analog All-in-one 4 CHANNEL / 8 CHANNEL DVR
Front view
part name
function description
1
REC
Shows record status while recording
2
NET
Blinking when network is used.
3
PWR
It turns on when power is ON
4
IR receiver
Remote’s signal receiver
5
USB port
USB port for flash memory or mouse.
Analog All-in-one 4 CHANNEL DVR Rear view
No
Input and Output name
Function Description
1
Audio Input/output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
2
ALARM IN (Sensor)
ALARM OUT (RELAY)
ALARM IN: External sensor input terminal
ALARM OUT: Relay connection port
3
Channel Input
BNC input port for HD-TVI 1080p/720p, HD-A, SD 960H and NTSC/PAL video.
4
CVBS (SPOT)
SPOT monitor output port.
SPOT video is output through CVBS port
5
VGA Output
VGA monitor connection output port
6
HDMI Output
HDMI monitor connection output port
7
LAN
It is RJ45 Network connection port
8
USB Port
USB connection ports for memory or USB mouse
9
Power Input
Please connect customized adaptor
10
RS485 Port
It is terminal block port for PTZ or Keyboard connection

9
Analog All-in-one 8 CHANNEL DVR Rear view
No
Input and Output name
Function Description
1
Audio Input/output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
2
ALARM IN (Sensor)
ALARM OUT (RELAY)
ALARM IN: External sensor input terminal
ALARM OUT: Relay connection port
3
Channel Input
BNC input port for HD-TVI 1080p/720p, HD-A, SD 960H and NTSC/PAL video.
4
CVBS (SPOT)
SPOT monitor output port.
SPOT video is output through CVBS port
5
VGA Output
VGA monitor connection output port
6
HDMI Output
HDMI monitor connection output port
7
LAN
It is RJ45 Network connection port
8
USB Port
USB connection ports for memory or USB mouse
9
Power Input
Please connect customized adaptor
10
RS485 Port
It is terminal block port for PTZ or Keyboard connection

10
Analog All-in-one 16 CHANNEL DVR
Front view
part name
function description
1
REC
Shows record status while recording
2
NET
Blinking when network is used.
3
PWR
It turns on when power is ON
4
IR receiver
Remote’s signal receiver
5
USB port
USB port for flash memory or mouse.
Rear view
No
Input and Output name
Function Description
1
Audio Input/output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
2
ALARM IN (Sensor)
ALARM OUT (RELAY)
ALARM IN: External sensor input terminal
ALARM OUT: Relay connection port
3
Channel Input
BNC input port for HD-TVI 1080p/720p, HD-A, SD 960H and NTSC/PAL video.
4
CVBS (SPOT)
SPOT monitor output port.
SPOT video is output through CVBS port
5
VGA Output
VGA monitor connection output port
6
HDMI Output
HDMI monitor connection output port
7
LAN
It is RJ45 Network connection port
8
USB Port
USB connection ports for memory or USB mouse
9
Power Input
Please connect customized adaptor
10
RS485 Port
It is terminal block port for PTZ or Keyboard connection

11
Installation
Check settings
This DVR is high quality security device with a high capacity built-in HDD and important circuits. Before
installation, please read carefully below recommendations as high internal temperature of the product can lead
to damages and shorten product life cycle.
Power ground
Must connect the power cord to the grounded outlet.
If not, it may cause electrical shock, damage or malfunction of product.
Recommendations on installing a DVR in a rack.
1. Don’t seal the inside of rack where DVR is installed.
2. Keep airflow through inlet and outlet.
3. If there is another device installed in the rack, secure additional space or install air ventilation.
4. Installation of an air circulation fan around each inlet and outlet is strongly recommended.
(Install filter around inlet or outlet for harmful substances)
5. Keep ambient temperature between 5°C~45°C around DVR.
6. Please connect the ground of DVR and ground of rack.
Warnings if HDD is installed
1. Please be extra careful not to damage HDD as it easily breaks.
2. During installation, make sure insulated coat doesn’t come off or isn’t placed in the wrong place.
3. Don’t lose screws and parts.
(If screws a parts are not screwed or assembled correctly, product may not operate)
4. Check HDD compatibility list HDD
(Please check with CS team)
5. Partition table must be removed for HDDs used in PC or other DVR models before installation.
Adding HDD
Remove the power cord before installation to protect DVR against possible damage and an electric shock
Please call the store you purchased the product from if it isn’t operating correctly due to installation or
configuration mistakes.
Warnings regarding Data loss
Please handle with care so HDD data isn’t damaged.
Check HDD compatibility before installing additional HDD.
Be careful not to give any shock on HDD during operation which could lead to possible damage or malfunction
.
Cases when HDD and its data can be damaged.
To minimize the data loss, please copy data as often as you can.
Physical shock during disassembly or installation may lead to Data damage.
Sudden power outage or turn off of DVR can damage HDD.
Please don’t try to move or shock DVR while HDD is working.

12
HDD installation
Analog All-in-one 4 CHANNEL / 8 CHANNEL DVR
Loosen all screws on the rear panel
Prepare a SATA type HDD
Place the HDD on the DVR body
Connect power and data cable to HDD
Fasten the HDD with screws
Place the cover and lock the screws
<Note>
It is highly recommended to use an DC 12V 4A adapter (option) to use a high capacity HDD with a power
consumption of 6W or more. Please refer the HDD's specification for power consumption of HDD.

13
Analog All-in-one 16 CHANNEL DVR
Loosen screws on the rear/side panel
Place the HDDs on the DVR body
Fasten the HDD with screws
Connect power and data cable to HDD
Place the cover and lock the screws
<Note>
It is highly recommended to use an DC 12V 5A adapter (option) to use a high capacity HDD with a power
consumption of 6W or more. Please refer the HDD's specification for power consumption of HDD.

14
Connecting other devices
VIDEO Output connection
Support HDMI monitor having 1920X1080 and UHD/4K (3840X2016) resolution. Also, DVR can automatically
detect the max resolution of HDMI monitor when the HDMI resolution is set to “UHD/4K (Preferred)”. So, if the
monitor supports only FHD, the video output resolution will be FHD. If the monitor supports UHD/4K, the video
output resolution will be UHD/4K.
Some monitor can be detected as FHD monitor even if the monitor supports UHD/4K. At that case, please set
the DVR’s HDMI resolution as “UHD/4K (Fixed)”.
VGA Monitor connection
VGA output supports main monitor output (HDMI duplicate) or SPOT monitor output. The supported resolutions
are 800x600, 1024x768, 1280x1024 and 1920x1080. Please check the supported resolution of monitor.
[Note] 4 channel model and 8 channel model support 1920x1080 resolution only.
<Note>
Reboot is required when the HDMI resolution is changed
Select the resolution at [Menu –Device –Monitor –HDMI Resolution] and reboot
Changing VIDEO output resolution by Remote Controller
Push [FUNC-4-2-3-1-2- X -FUNC-MULTI] button sequentially and resolution will be changed according
to the value of X.
X: 1 –1920x1080(2M)
X: 2 –3840x2160(UHD/4K Preferred)
X: 3 –3840x2160(UHD/4K Fixed)
Changing the mode of VGA output
Select the mode of VGA/CVBS output at [Menu –Device –Monitor –VGA/CVBS Output] and reboot.
Changing VGA output resolution
[Menu –Device –Monitor –VGA Resolution]: select resolution of VGA output.
Please reboot after changing completed.
Changing VGA output resolution by Remote Control
Push [FUNC-4-2-3-1-2- X -FUNC-MULTI] button sequentially and resolution will be changed according to
the value of X.
X: 1 - 800x600
X: 2 - 1024x768
X: 3 - 1280x1024
X: 4 - 1920x1280
<Caution>
1. Must connect the power cord to the grounded outlet. If not, it may cause electric shock or injury, and may cause the
damage or malfunction of product.
2. It is recommended to use certified HDMI cable. If the cable is not a certified cable, 4K UHD may not be displayed.
(Recommended: HDMI 2.0 certified cable)
3. If HDMI resolution is set to “UHD/4K (Preferred)” and HDMI monitor does not support 3840x2160 (4K UHD), then the
resolution of video output will be automatically changed to 1920x1080. If monitor supports 4K UHD, then the resolution
of video output will be automatically changed to 4K UHD.
4. If HDMI resolution is set to “UHD/4K (Fixed)” and HDMI monitor does not support 3840x2160 (4K UHD), then monitor
cannot display anything. Please change the HDMI resolution to 1920x1080 by Remote Controller.

15
Remote control
Can use every function of the DVR.
A type remote controller can control several
DVRs with only one remote control. To be able
to use the remote control, please create a user
ID on the remote control ID section of system
settings. (See the right picture for working angle
of a remote control)
Remote controller Type A

16
Remote controller Type B

17
Connecting a Camera
Connect HD-TVI (1080P/720P), HD-A (1080P), 960H, NTSC/PAL camera using recommended cable.
Please refer ‘Product Manual’about supporting video formats for each models.
Connecting a power cord
When power cord is connected, DVR starts booting automatically.
Connecting an audio
RCA cable to connect audio input/output devices to DVR
Connecting external device
Connecting USB Device
USB port can be used for copy of recorded data and for mouse.
See below table for USB Device specifications.
<Note>
USB memroy needs to be FAT32 formatted.
DVR may not recognize USB Flash memories that require additional program on MS Windows.
Connecting the sensor
Specification
Sensor input should follow the conditions below.
Specifications
Input Channel #
4 Transistor input
Input Type
N.C, N.O support
Supported sensor
Dry contact sensor
Connection method
Connect the trimmed wire to terminal block
Connecting relay
Specification
Alarm output has operation conditions below.
Specifications
Output Ch. *
1 relay output
Output type
Dry Contact
Connection method
Connect the trimmed wire to terminal block
Connecting RS485 port
PTZ or keyboard controller can be connected to DVR through RS485. DVR can control the devices connected to
RS485 port or can be controlled by the keyboard controller.
Connecting USB TO SERIAL
Connecting Text Input Device (ATM / POS / Access Control)
It is possible to record text data which is input from external device such as POS/ATM through USB TO SERIAL
cable with video.
Please set the serial configuration and text information at [Device] menu for Serial connection.
<Note>Currently, the model name “NEXT-RS232 4P” is available for USB TO SERIAL cable.
USB specifications
Ver 2.0 or later
Usable device
USB Memory Stick
Voltage specifications
DC 5V / Max. 1A

18
Changing Booting Logo and Empty Channel Logo
User can change the logo image for booting logo and empty channel (inactivated channel/unauthorized
channel/unassigned channel) logo.
Changing Booting Logo
Copy the jpeg image file with the name “wgi_boot_logo.jpg” to USB memory. (Only 720x480 resolution supported)
Insert USB memory to DVR and reboot after buzzer sounds. This image will be shown during booting.
Changing Empty Channel Logo
Copy the png file with the name “wgi_app_logo.png” to USB memory. (Recommended resolution is 640 x 360
with 16:9 ratio) Insert USB memory to DVR and reboot after buzzer sounds. This image will be shown in
inactivated channel/unauthorized channel/unassigned channel position.
<Note>
Image with very low resolution will not be applied.
File name and resolution is not suitable, buzzer will not sound and logo will not be applied.
Changing multiple channel names using USB memory
1. Please make new text (*.txt) file using PC and describe the names of channels in the following format. You can
skip channels you don’t want to change.
CH1:Door
CH3:Exit
2. Please save the text file with the name “wgi_channel_name.txt” and MUST select the letters encoding as UTF-
8.
3. Copy the “wgi_channel_name.txt” file to USB memory.
4. Insert the USB memory into the USB slot of DVR.
5. Automatically the channel names saved in txt file are applied. After all channel names are applied, buzzer will
be beep.
6. When buzzer is beeped, please remove the USB memory from DVR.
7. After about 5 seconds, you can see that your channel name has changed.
<Note>
1. This function is supported above FW v8.4.
2. There must be only one file named "wgi_channel_name" in the USB memory regardless extension.
3. If firmware file and “wgi_channel_name.txt” file exists in one USB memory, channel names will be changed
after firmware upgrade.

19
Appendix
Problem solving [FAQ]
problem & symptom
solution
If system power isn’t on, LED on the
system front won’t operate
Check the power of system
Check power voltage in out
Check or replace power supply if power doesn’t turn on after
above procedure
No video on some channels with black
screen
Check the camera connected with relevant channel.
Occasionally, the symptom may occur if camera video doesn’t
input correctly.
Check if power is supplied to camera correctly.
Occasionally, the symptom may occur with weak video signal
from video distributor when the video is connected with variable
systems. In this case, the symptom can be figured out/ solved
connecting the camera directly to DVR.
No Video on Screen
Check cable between DVR and camera
When camera is connected to HD-SDI BNC input:
Check if camera support HD-SDI output
When HD-SDI BNC output is connected to Monitor BNC directly:
Check if monitor support HD-SDI input
When HD-SDI video is changed through DVI, VGA, etc. thru video
converter: Check if video format of converter’s HD-SDI input
support s video format of this product.
Only logo screen shows repeatedly
Do auto upgrade using front USB port.
1. USB memory with FAT32 format is required.
2. Copy DVR’s Firmware file (*.dat) to USB memory.
3. Insert that USB memory to DVR’s front USB port.
4. Turn OFF and ON the DVR’s power.
5. During booting, progress bar will be displayed on monitor and
DVR will be automatically rebooted.
If auto upgrade is failed, main board may have a problem or SW
is damaged. Please contact CS for a further check.
Cursor doesn’t move in Calendar
Search.
Check if marked at channel and date you want playback
Both channel and date should be checked to start playback.
Alarm doesn’t stop in spite of pressing
Remote Control [ESC] button to delete
after an alarm is triggered.
Please delete alarm pressing Remote Control [MENU] in front
panel as follows.
1) Withdrawing event monitoring screen: Monitoring mode –It
turns off event monitoring time duration.
2) For alarm sound cancel: Event record mode - Alarm (Motion
detection/Video loss) –It erases alarm output.
3) For event cancel: Event record mode - Alarm (Motion
detection/Video loss) –It turn off mode.
No response in Live screen even FUNC
[TOOLS - PTZ] button is pressed.
Check if connected protocol and other configuration is set
correctly for PTZ camera in Menu -> Device -> PTZ.
“HDD FAIL”icon and error message
pops up.
Please check HDD connection status.
Please contact local dealer if this message continues to pop up
even if there is no problem in connection.
There is no added information of HDD
after installing additional HDD.
Please check if additional HDD is compatible with DVR. To know
more about compatibility, please contact CS team of