IP Genie GXP2160 Series User manual

Learn more!
860 610-6000 or [e-mail]
Genie Innovations, Inc. (dba IP Genie)
93 Farmstead Lane, Windsor, CT 06095
www.IP-genie.com
Intelligently Bundled Technology as a Service
Telephone Features
Quick Start Guide
Feature Instruction
Mute a Call 1. To mute a call, press the key.
The mute button icon will turn green
(GXP2160, GXP2130 and GXP1620 series phones only.)
2. To release mute, press the key again.
Place a Call On Hold To place a call on hold, press the key.
To release the held call, press the flashing key on the left side of the LCD display
to continue the conversation.
When a call is placed on hold, only you can resume the call and continue the conversation. If the caller
wishes to speak to some-one else, use the call transfer or the park functions described in the following
sections.
Transfer a Call to
Another Extension or
Outside Line
1. While the caller is on the line, press the key.
2. Dial an extension or another telephone number (within the continental United States).
3. Press the key again.
The call is transferred.
If no one answers the phone once the call is transferred, the call-er will be directed to the other party’s
voicemail, if available. The call will not redirect back to you.
Park a Call
(Select Installations Only)
When a call is parked, anyone can access the parked call from either one of two
park slots. This can be useful if an incoming caller needs to speak to a staff person
who stepped away from their desk and the caller does not want to be transferred to
voicemail.
TO PARK A CALL:
1. Press the sidecar/busy lamp field key labeled “Park.”
2. Press the sidecar/busy lamp field key labeled “Park Slot 1” or “Park Slot 2” —
whichever is not in use.
TO ANSWER A PARKED CALL:
Pick up the handset and press the park slot light that is blinking.
Call Forwarding If you will be out-of-office for an extended period of time, you can forward all calls to
either another extension or outside phone number (such as a cell phone).
TO FORWARD ALL CALLS:
1. Press the “FwdAll” soft key or press the key followed by
2. Enter the extension or telephone number that calls will be routed to.
TO CANCEL CALL FORWARDING:
Press the “CnclFw” soft key or press the key followed by
Do Not Disturb (DND) To activate DND on your telephone, press the sidecar busy lamp field marked
“Do Not Disturb.”
To deactivate, press the “Do Not Disturb” button again.

Learn more!
860 610-6000 or [e-mail]
Genie Innovations, Inc. (dba IP Genie)
93 Farmstead Lane, Windsor, CT 06095
www.IP-genie.com
Intelligently Bundled Technology as a Service
IP Genie offers peace of mind with unique redundancy, fail-over and disaster recovery solutions for networks of all sizes.
IP Genie and its partners have facilities and networks in both the United States and Canada. Our operating platforms are some of
the most automated in North America. With origins dating back to 2001, IP Genie is one of the most established VOIP digital phone
service companies in North America.
Telephone Features
Quick Start Guide (Continued)
Feature Instruction
Three-Way
Conference Call
TO INITIATE A CONFERENCE CALL:
Your new IP-Genie phone system has the ability to initiate a three-way conference call
right from your phone. Assuming you are already in a conversation and wish to bring a
third party together in a three-way conversation:
1. Press the key. The initial caller’s key will flash.
2. Dial the second telephone or extension of the second party you wish to conference.
3. Press the key.
When the other party answers and the second call is established, press the soft key
that corresponds to the “ConfrCall” icon shown on the LCD display.
TO HOLD A CONFERENCE CALL:
1. Press the key. All parties will placed on hold.
2. You then have option to:
a. Press the “ReConf” soft key to resume the conference for all; or
b. Press one of the blinking keys to speak to someone individually.
TO END A CONFERENCE CALL:
The conference call will be terminated for everybody if the conference initiator:
Hangs up; or Presses the “End Call” soft key.
Certain functions of your new IP-Genie phone system use buttons called soft keys. The soft keys are located
below the LCD window and correspond to icons displayed in the lower portion of the LCD window. Their
function changes depending on the feature being accessed.
Place an Outgoing Call There are four ways to make an outgoing call:
1. Pickup the handset and enter your desired telephone number or extension.
2. Press the button and enter your desired telephone number or extension.
3. Enter your desired telephone number or extension and press the key.
4. If you are using a corded or wireless headset, press the key and dial your
desired telephone number.
When placing an out-of-office call, there is no need to dial “1” or “9” before your telephone number. Simply
enter the area code and telephone number.
End an Outgoing Call To end a call you can either:
1. Place the handset back on the phone cradle.
2. If you are on the speakerphone, press the key again.
3. If you started the telephone call with the key or are using a Blue-tooth headset
press the “end call” soft key below the LCD window.