IP Solutions HNR-04GKQ/PoE User manual
User Manual
SMART NETWORK VIDEO RECORDER
V1.5_20191227
Warning
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH VENTILATION GRILLS.
Caution
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION：TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Explanation of Graphical Symbols
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of insinuated "dangerous voltage" within the
products enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral rhombus is
intended to alert the user to the presence of important
operating and maintenance (servicing) instruction in the
literature accompanying the product.
SYSTEM USERS OF THE SYSTEM ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH
ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES COIPCERNING THE MONITORING
AND RECORDING OF VIDEO AND AUDIO SIGNALS.
ULTRAK SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS SYSTEM IN VIOLATION OF
CURRENT LAWS AND STATUTES.
Copyright
THE TRADEMARKS MENTIONED IN THE MANUAL ARE LEGALLY REGISTERED TO THEIR
RESPECTIVE COMPANIES.
USER-INSTALLER CAUTION: YOUR AUTHORITY TO OPERATE THIS FCC
VERIFIED EQUIPMENT COULD BE VOIDED IF YOU MAKE CHANGES OR
MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE
FOR COMPLIANCE TO PART 15 OF THE FCC RULES.
NOTE: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH
THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE
FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE
PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS
OPERATED IN A COMMERCIAL ENVIRONMENT.
THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY
ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE
INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS.
OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE
HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO
CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.
THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE
CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
FCC Compliance
Table of Contents
INTRODUCTION ...................................... 1
Main Features ...................................................1
Product Specifications ......................................1
HARDWARE OVERVIEW .......................... 3
CONNECTORS....................................................3
FRONT PANEL ..................................................................... 3
BACK PANEL ....................................................................... 3
HDD QUICK INSTALLATION ................................4
NETWORK CONFIGURATION..............................5
PoE (Power Over Ethernet)................................................. 5
ALARM TRIGGER ................................................................ 6
When Motion Trigger Alarm occurs ................................... 6
When External Alarm (IO) occurs....................................... 6
When Video Loss Alarm occurs ......................................... 6
ALARM IN CONNECTION .................................................... 6
NETWORK ENVIRONMENT RECOMMENDATION............... 8
PTZ (PAN, TILT AND ZOOM) CAMERA ................................ 8
HARDWARE DEFAULT ........................................9
LIVE MODE ...........................................10
Quick Setup.................................................... 10
Welcome Message...........................................................10
Confirm your NVR password ............................................11
Set your NVR date and time ............................................13
Set up HDD for NVR .........................................................14
Set up your Internet connection......................................15
Main Menu ..................................................... 16
Wizard ...............................................................................16
Setup ................................................................................16
Network.............................................................................. 17
Network Setup................................................................. 17
DHCP Server .................................................................... 17
Apple ................................................................................18
UPnP.................................................................................18
UPnP Port Forwarding....................................................18
Dynamic DNS Settings ...................................................20
IP Filter............................................................................. 21
SNMP................................................................................21
Camera .............................................................................22
Audio and Video ...............................................................22
Video .................................................................................23
Audio .................................................................................23
Image ................................................................................ 24
Motion............................................................................... 24
Mask .................................................................................24
POE ...................................................................................25
Schedule: Recording Schedule .......................................26
Enable scheduled recording............................................26
Enable audio recording....................................................28
Enable Automatic Overwrite ............................................28
Event .................................................................................28
E-Mail Settings .................................................................28
E-Map Settings .................................................................29
Event Settings ..................................................................30
Logs ..................................................................................32
Maintenance ....................................................................33
Display and Language ..................................................... 33
User Account.................................................................... 33
System.............................................................................. 34
Time and Date ................................................................. 36
Firmware Upgrade ............................................................37
Hard Drive .........................................................................37
Joystick............................................................................. 38
Camera Search ................................................................ 39
Camera List...................................................................... 40
IPCam Mode .................................................................... 40
RTSP Mode ...................................................................... 40
ROI Mode ..........................................................................41
Edit ....................................................................................41
Set Default ....................................................................... 42
PoE Switch (Optional) ...................................................... 42
IP Installer ........................................................................ 42
Static ................................................................................ 42
Auto IP .............................................................................. 43
Album ............................................................................... 44
Back Up............................................................................ 45
Auto Backup Schedule .................................................... 45
Auto backup/ Manual backup ........................................ 45
USB information (or other storage device)..................... 45
Help .................................................................................. 46
Live ....................................................................................47
Live Video Control.............................................................47
REC....................................................................................47
Log in/out .........................................................................47
Shut Down........................................................................ 48
Playback Start.................................................................. 48
Screen Mode Display....................................................... 48
Enable EPTZ..................................................................... 48
Snap Shot ........................................................................ 48
Enable Audio.................................................................... 49
Full Screen ....................................................................... 49
Fast Playback................................................................... 49
OSD .................................................................................. 49
Swap................................................................................. 49
Single Split ....................................................................... 49
Quad Split ........................................................................ 50
9 Split ............................................................................... 50
10 Split............................................................................. 50
13 Split............................................................................. 50
16 Split............................................................................. 50
Status Display...................................................................51
Side Menu ...................................................... 52
Layout Switch Menu ........................................................ 52
Display Controller ............................................................ 53
Split Screen Patterns....................................................... 53
Full Screen ....................................................................... 53
Auto Swap ........................................................................ 54
Actual Size ....................................................................... 54
OSD .................................................................................. 54
Save Jpeg ......................................................................... 54
Image Process ................................................................. 54
Backup ............................................................................. 55
Audio ................................................................................ 55
Talk ................................................................................... 55
Camera List...................................................................... 56
PTZ Controller ...................................................................57
8 Direction Arrows............................................................... 57
Home.................................................................................. 57
Near/Far ............................................................................57
Zoom In/Out.......................................................................57
Preset Name .......................................................................58
Go to Preset........................................................................58
Control Mode ......................................................................58
Speed.................................................................................58
Patrol .................................................................................58
Auto Pan.............................................................................59
Stop ...................................................................................59
System Information .............................................................59
Storage Information ............................................................59
Log .....................................................................................60
E-Map.................................................................................60
Digital Output .....................................................................61
Easy Link (Optional) ............................................................61
PLAYBACK MODE .................................63
Timeline Menu ............................................... 63
Timeline Menu..................................................................63
Channel Selector..............................................................63
Playback Control ..............................................................64
Playback Start ..................................................................64
Return to Live Video Mode ..............................................64
Calender Display ..............................................................64
Playback Search (IVS) ......................................................64
HDD Playback................................................. 70
MAIN SCREEN SETTING (QT Viewer) ...............................70
MAIN SCREEN ..................................................................70
HDD Access ...................................................................... 71
Open HDD ........................................................................ 72
Backing Up Your Video .................................................... 73
REMOTE CONTROL MODE....................74
PC Site Setup.................................................. 74
IP ADDRESS SETUP ON PC SITE ......................................74
INTERNET SETTINGS ........................................................76
OPTION A: DISABLE ACTIVEX WARNING ..........................76
To Operate Without Internet Explorer: .............................76
To Operate With Internet Explorer: ..................................76
OPTION B: ADD TO TRUSTED SITES................................ 77
Remote User Log In ......................................................... 78
Remote Control...............................................79
Installation Plugin............................................................ 79
Live Video Screen ............................................................ 80
Main Menu....................................................................... 80
Wizard .............................................................................. 80
Setup................................................................................ 80
Camera Search .................................................................81
Album ................................................................................81
Back Up.............................................................................81
Help ...................................................................................81
Live (Only in Remote Control Mode) ................................81
Live Video Control.............................................................81
Side Menu........................................................................ 82
Timeline Menu ................................................................. 82
PACKAGE CONTENTS........................... 83
HDD COMPATIBILITY TABLE................. 84
1
INTRODUCTION
MAIN FEATURES
Embedded 4/8 channel PoE+ switch
Support 8 Megapixel IP Camera for each channel
Support e-SATA external storage (optional)
Support RAID 0/1/5 (optional)
Support up to 10TB for each internal HDD
VGA& HDMI dual output
Playback Smart search
E-MAP
External backup to FTP/Samba/Google drive/Dropbox
IEC 61000-4-5 surge level 2
IEC 61000-4-2 ESD level 3
PRODUCT SPECIFICATIONS
MODEL
HNR-04GKQ/PoE
HNR-09GKQ/PoE
HNR-16GKQ/PoE
Hardware Interface
OS
Embedded Linux
Ethernet
RJ-45, 10/100
Mbps x5
RJ-45, 10/100/1000 Mbps x1, 10/100
Mbps x8
Video Output
HDMI x1 : up to 4K2K
VGA x1 : up to 1080
USB
USB2.0 x3
Alarm
2 Alarm in / 1 Relay out
RS485
D+, D-
Power Input
AC100~240V
Power Output
RJ-45 x 4, PoE
802.3at
Total 40W
RJ-45 x 8, PoE
802.3at
Total 72W
RJ-45 x 8, PoE
802.3at
Total 72W
Video and Audio
IPCam Input
4 channels
9 channels
16 channels
Split screen display
1, 4
1, 4, 9
1, 4, 9, 16
Camera streaming
Main streaming & Sub streaming
Decompression
H.264
IPCam Resolution
Up to 4K2K
2
support
Video input Protocol
Auto, HUNT, Onvif, Video Server, other 35 private Vendors
Audio
3.5 Ø stereo jack, audio in x1, audio out x1
Throughput
76Mbps
Recording and Playback
Recording mode
Manual / Schedule / Alarm trigger /Event / Motion / Overwrite
Pre-alarm Recording
5-60 sec.
Playback Search
Timeline search, Event list search, Smart search
Playback speed
x2,x4,x8,x16,x32,x64
Storage & Backup
Internal HDD Support
SATA HDD x3
SATA HDD x2
E-SATA
N/A
e-SATA x1
RAID
RAID 0/1/5 (optional)
External Backup Device
USB Storage, Samba, FTP, Google drive, Dropbox, Remote
download
Storage info
SMART HDD report / Free space
Network
IP Setup
Static/ DHCP/ PPPoE/DDNS
Remote Browse
Windows IE 11 or above /Chrome/Firefox, Mac Safari
Remote SW
Support iPhone / iPad / Android phone / CMS
Remote online client
Max. 10 online user
System Function
User management
Live & Playback Camera privilege
Multi language
Support 9 languages
Configuration
Save & Load
Event
Action : Push video / E-mail / Buzzer / E-map high light / Split
switch / Trigger relay / PTZ preset
Source : HDD full / HDD error / Network disconnect / Camera
connection loss / Camera motion / Camera alarm in / NVR
alarm in
System
System log / System help / Setup wizard / Snapshot Album /
Streaming Optimize
Camera setup
Manual add / Auto search / Plug & Play / PTZ control / Image
setting / Video setting / Motion setup
Idle time
Yes
Joystick
Yes
Environment
Operating Temperature
-10°~55°C / 14°~131°F
Humidity
0~80% RH (non-condensing)
Physical
Dimensions (W x H x D)
360 x 44 x 301 mm
Weight
2 KG (Non HDD)
*SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION.
3
HARDWARE OVERVIEW
CONNECTORS
FRONT PANEL
NO.
LABEL
OPERATION
1.
EVENT REC POWER
POWER/REC/EVENT/ALARM LED indicators
2.
RJ-45 connector
3.
USB Connector/ USB Mouse Connector
BACK PANEL
4CH
9CH/16CH
4
NO.
LABEL
OPERATION
1.
VGA OUT
Connect to LCD monitor
2.
Audio Out
Earphone output(Phone Jack)
3.
eSATA
HDD file output
4.
POWER OVER ETHERNET (PoE)
RJ-45 connector with power supply
(802.3af, 15.4W)
5.
100V-240V 50/60Hz
Connect to power adapter
6.
HDMI
HDMI video output
7.
USB
USB Connector/ USB Mouse Connector
8.
Audio In
Microphone input(Phone Jack)
9.
2 alarm in/ Relay / RS485
10.
RJ-45 connector with power supply
(802.3af, 15.4W)
HDD QUICK INSTALLATION
Loose the following 5 screws from the sides and back to remove the NVR top enclosure.
6
Power over Ethernet (PoE) is a technology that integrates power into a standard LAN
infrastructure, enabling power to be provided to a network device using the same cable
as the network connection. IP cameras can be installed for uninterruptible power
supplies without power outlets in various locations.
ALARM TRIGGER
There are three types of alarms: Motion Trigger Alarm, Video Loss Alarm, and External
Alarm (IO). The following are the possible actions when the alarm is triggered. Every
action is configurable and will be explained in later chapter.
When Motion Trigger Alarm occurs
Live screen pattern can be switch to single channel screen or split screen.
The external relay/ built-in buzzer can be triggered.
The alarm time-point can be recorded in the event list.
You can search for the event in playback from time-point.
Icon will pop up to notify the user when the channel with the alarm is triggered.
The pre/post-alarm recording video will be sent to e-mail/ uploaded to FTP.
The CGI will be sent to an http server.
When External Alarm (IO) occurs
The external relay/ built-in buzzer can be triggered.
The alarm time-point can be recorded in the event list.
You can search for the event in playback from time-point.
Icon will pop up to notify the user when the channel with the alarm is triggered.
The pre/post-alarm recording video will be sent to e-mail/ uploaded to FTP.
The CGI will be sent to an http server.
When Video Loss Alarm occurs
The external relay/ built-in buzzer can be triggered.
The alarm time-point can be recorded in the event list.
You can search for the event in playback from time-point.
Icon will pop up to notify the user when the channel with the alarm is triggered.
The CGI will be sent to an http server.
ALARM IN CONNECTION
D+
RS-485: sends +/ receives +
D -
RS-485: sends -/ receives -
GND
Ground
7
ALARM IN 1-2
Alarm inputs
N.C
Relay: Normally close
N.O
Relay: Normally open
COM
Relay: Common
EX1：Connect GND & Alarm to external IR
detector.
EX2：Connect N.O & COM to external siren.
Depending on the external device type, you may connect N.C & COM to external device.
8
NETWORK ENVIRONMENT RECOMMENDATION
When setting up 4Mbps per channel, it’s not recommended to connect more than 25 IP
cameras under a 10/100 switch. It is suggested to connect 1~16 IP cams on each
10/100 switch when you setting up 4Mbps per channel.
Make sure of using Cat.6 Ethernet cable when connecting a Giga switch.
PTZ (PAN, TILT AND ZOOM) CAMERA
The following diagram shows the connection between the NVR and a PTZ camera &
joystick controller. To control the PTZ camera via NVR please check the CAMERA ID,
BANDRATE (default at 9600 bps) and the RS-485 cable.
9
Under “Two Core” connection, the controller can control the speed dome without any
built-in protocol into the NVR. Moreover, one keyboard can be connected to a of MAX
256 units.
HARDWARE DEFAULT
Please keep the NVR on and connect a monitor on local NVR
Find the Default button (with the word “HELP” aside) on NVR main board.
Press the button for 20 seconds until you see the message on the monitor.
Select ”Yes” with mouse and let go of the button.
Now all the NVR setting will be restored to default value. Admin account will be set to
default password, and all user accounts will be deleted.
10
LIVE MODE
Watch live streaming videos on the NVR during Live Mode. (Note:
All examples are based on mainly 16CH version)
QUICK SETUP
The Wizard Setup offers to navigate users setting up basic settings.
This operation offers a quick and easy way to help you set up your NVR. It should
automatically start on its own if you are using the NVR for the first time. Otherwise, you
can start by clicking on the Setup Wizard icon from the Main Menu icon list on top of the
live screen.
Welcome Message
Select the language you prefer and read through the welcoming message before clicking
Start to continue or Exit to quit this operation.
11
Please be sure that the connection is established within the same network environment
which allows all the online devices accessible through NVR operations.
Confirm your NVR password
If you are operating the NVR for the very first time, you will need to set up your
administrator password.
The administrator is an account that owns the highest level of permissions to configure
any setting.
The keyboard will pop up once a blank column is clicked with the mouse.
Enter the Admin ID &Password to continue to the next step. Your default Admin ID &
Password are both admin.
12
The system will require your confirmation of the password you have just entered.
From here on in, you will be able to establish connection with your IP cameras or you
may choose to do so later.
Click on Next to go on to the next step or Exit to stop the setting up.
Once is clicked, a message window will pop up and
recommend you to reset your NVR back to default since the default password is admin.
13
Click to look for any online device connected in the same network as
the NVR. Clicking on the IP Address from the list will import the device information to the
channel without manually entering step.
Click Rescan to search for IP device again. It is usually for updating an operation after
disconnection or new device has been installed.
Click on Next to go on to the next step or Exit to stop the setting up.
Set your NVR date and time
Tick Synchronize with NTP Server, the NVR will be synchronized with the NTP Server.
14
After ticking the Enabling the Daylight Saving checkbox, the user can use the drop down
list to select the start time and the end time of daylight saving time. After complete the
setting, please click Save button to save the settings.
Click on Next to go on to the next step or Exit to stop setting further.
Set up HDD for NVR
Information of the storage device will be displayed. Tick on the checkbox with mouse to
select the HDD for file storage.
Clicking on will lead you to the S.M.A.R.T Status table where user may
check on the defection of the hard disk.
Clicking on will lead you to the page where you must be verified as the
administrator first by entering the user name and password to execute formatting the
HDD.
15
Click on Next to go on to the next step or Exit to stop setting further.
Set up your Internet connection
Set up the NVR IP connection either from Static IP or DHCP mode. Enter the IP Address,
subnet mask, gateway, DNS1, and DNS2 values.
If the connected devices have not yet to be set up, the set up window of Camera Search
will pop up again.
This manual suits for next models
2
Table of contents
