iPECS eMG80 User manual

iPECS UCP & eMG80/100 & eMG800
User Portal User Guide
Please read this manual carefully before operating System.
Retain it for future reference.

iPECS eMG80/100 & eMG800 & UCP
User Portal User Guide Issue 1.4
Revision History
ISSUE
DATE
DESCRIPTION OF CHANGES
1.0
Aug., 2016
Initial Release
1.1
Aug., 2017
S/W version 2.2.x.
- Added External Number as Destination Type in Call Forward.
1.2
Mar., 2019
S/W version 3.5.x.
- General Update (Style, Font, etc.)
1.3
Jul., 2019
S/W version 3.6.x.
- Added eMG100 System
1.4
Dec., 2019
S/W version 4.0.x.
General Update (Style, Font, etc.)
Copyright© 2016 Ericsson-LG Enterprise Co., Ltd. All Rights Reserved
This material is copyrighted by Ericsson-LG Enterprise Co. Ltd.Any unauthorized reproductions, use or
disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws.
Ericsson-LG Enterprise reserves the right to make changes in specifications at any time without notice.
The information furnished by Ericsson-LG Enterprise in this material is believed to be accurate and reliable,
but is not warranted to be true in all cases.
Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG Enterprise Co., Ltd.

iPECS eMG80/100 & eMG800 & UCP
User Portal User Guide Issue 1.4
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Table of Contents
1Introduction ...................................................................................................1
2Log in User Portal..........................................................................................2
3User Interface................................................................................................4
4Setting My Attributes.....................................................................................5
4.1 Do Not Disturb....................................................................................................... 5
4.2 Call Forward.......................................................................................................... 6
4.3 Mobile Extension ................................................................................................... 7
4.4 Pre-Selected Message .......................................................................................... 8
4.5 Agent Duty............................................................................................................. 9
4.6 Attendant Ring Mode........................................................................................... 10
5Setting My Profile........................................................................................11
5.1 Station Name....................................................................................................... 11
5.2 Change Password ............................................................................................... 11
6Setting Voice Mail........................................................................................12
6.1 Notify to E-mail.................................................................................................... 12
6.2 Notify to Mobile.................................................................................................... 13
6.3 Cascade .............................................................................................................. 14
6.4 User Greeting...................................................................................................... 15
7Setting Button Setting..................................................................................16
8Using Directory............................................................................................17
9Station Web (Old)........................................................................................19
9.1 Station Attributes ................................................................................................. 20
9.2 Station Call Forward............................................................................................ 23
9.3 Station ICR Scenario........................................................................................... 24
9.4 Station Speed Dial............................................................................................... 25
9.5 Pre-selected Message......................................................................................... 26
9.6 Flexible Buttons................................................................................................... 27
9.7 Send Internal and External SMS ......................................................................... 28
9.8 Station Conference Group................................................................................... 29
9.9 System Conference Group.................................................................................. 30
9.10 Mobile extension Table........................................................................................ 31

iPECS eMG80/100 & eMG800 & UCP
User Portal User Guide Issue 1.4
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1 Introduction
This document describes how to use End User Portal to configure User settings for your iPECS call server.
This user guide documents all of the configuration settings available in User Portal. This guide assumes that
your phone supports all the available settings. But your administrator can set some admin items in System call
server that limit the settings so that users can configure in User Portal.
You can do access this user portal site by using Mobile phone or PC. To access this user portal site, enter the
URL for the target website. Please ask your administrator of URL.
Using this User Portal, you can configure settings such as DND (Do Not Disturb), Call forward, Mobile
extension, Pre-selected message,Agent Duty, Station Name and password, Voice Mail, Button Setting, and
Search the directory on System or LDAP.
This user guide contains the following section:
Section 1: Introduction
Section 2: Log in User Portal
Section 3: User Interface
Section 4: Setting My Attributes
Section 5: Setting My Profile
Section 6: Setting Voice Mail
Section 7: Setting Button Setting
Section 8: Using Directory
Section 9: Station Web (Old)

iPECS eMG80/100 & eMG800 & UCP
User Portal User Guide Issue 1.4
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2 Log in User Portal
Your administrator must set ID and Password before using this portal as below.
1) Log in to iPECS call server by administrator.
2) Click [Table Data] and [Station Authorization Code Table (227)].
3) Enter the station number and click [Load] button.
4) The following figure will be displayed to set the ID and Password: ID is Station number and
Password is Authorization Code. Tick the check box and click [Save] button after entering
Authorization Code.
5) For example, the login ID is Station number ‘1000’and Password is ‘1000’.
The User Portal is designed to configure each station by End user as the following steps:
1) Enter the ID ‘1000’and Password ‘1000’set by your administrator as below page.

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User Portal User Guide Issue 1.4
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2) The following main screen will be displayed. The displayed attributes are different between the
normal station and the attendant station.
Attendant Station User Portal
Normal Station User Portal
Checking point
Some attributes are needed to set the related admin in advance by your administrator to use or configure.
Please read ‘Checking point’before setting the feature.

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3 User Interface
User Portal uses a web-based graphical interface with five main tabs. Each tab contains a link to different
options that the user can configure. The tabs are as follows:
My Attributes —settings under this tab allow you to view and configure your phone settings such as
Call forward, Mobile Extension, Agent Duty, Attendant Ring Mode, and Pre Select Message settings.
My Profile —settings under this tab allow you to change Station name and Password.
Voicemail —settings under this tab allow you to set up your voicemail preferences.
Button Setting —settings under this tab allows you to configure your flexible button.
Directory —settings under this tab allow you to search for the directory.
The following tabs are additional function by clicking ( ) in the top right corner of the window:
Change Language (Local) —Change the language as the local by clicking this tab.
Station Web (Old) —Move to the old station web portal as you wish.
Log Out —Log out the user portal.
The following features will be popped up by clicking ( ) in the below right corner of the window. The
features works immediately by clicking On or Off if the feature was set already:
Do Not Disturb —Set the phone status in DND. *Attendant is not available.
Call Forward —Set the phone to forward to another phone.
Mobile Extension —Use the mobile phone with the desktop phone.
Agent Duty —Agent start work or inform the reason to supervisor about Off-Duty.

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User Portal User Guide Issue 1.4
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4 Setting My Attributes
4.1 Do Not Disturb
If Do Not Disturb is turned on, your phones do not ring when someone dials your number.
Checking point
Please ask your administrator if the following admin. attributes is set in advance.
1) Station Data > Common Attribute (111) > DND: All / ICM Call only / CO Call only.
All: DND is available for all calls.
ICM Call only: DND is available only for Internal call.
CO Call only: DND is available only for CO call.
2) Attendant station is not available for DND function.
Operation
To turn on Do Not Disturb status for your phone, perform the following procedure:
1) Click the ( ) and pop up the small window.
2) Select ‘Do Not Disturb’to turn on or off by clicking.
3) Do Not Disturb is turned on for your company phone according to all calls, Internal call, or CO Call.
Window
The following window shows DND is set to ON.

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4.2 Call Forward
Call forwarding user options allow you to set up your phones to forward calls to another number.
Checking point
Please ask your administrator if the following admin. attributes is set in advance.
1) Station Data > Common Attribute (111) > Call Forward: On.
2) Check the destination type
Station Group: Station Group Data > Station Group Overview: check Group number and Member
list.
Voice Mail: Station Group Data > Station Group Overview: check if there is Group Number of VSF-
VM.
Speed Dial Number is System speed & Station speed. System speed is programmed as below and selects the
desired index. But Station speed is programmed by pressing [PGM] and [Speed] button.
The range of System & Station speed number is different according to the system: check [System ID (100)] >
‘Speed Numbering’.
System speed: System Data > System Speed Dial: check the index including Programmed number
(Dial digit) and Name.
Station speed: Station Web (Old) > Station Speed Dial: check the index including Programmed
number (Dial digit) and Name.
Operation
In the below window, you can set the call forward option as the following steps:
1) Set Call Forward to ON.
2) If you set the call forward ON, the following settings are available as your situation.
3) Use the drop-down list box to configure Call forward condition:
Unconditional (Always): all calls to the station are forwarded internally or externally immediately upon
receipt except recalls.
Busy: If the station is busy, forwards all calls to the selected station except recalls.
No Answer: Forwards all calls to the selected station when the station does not answer within the No
Answer timer except recalls.
Busy or No Answer: Forward all calls if the selected station is busy or does not answer within the No
Answer timer.
4) Use the drop-down list box to select Destination type:
Station Number: Select the station number.
Station Group/Voice Mail: Select the station group number which the station is included, or forward
to Voice mail to record.

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Speed Dial Number: Select the speed dial number if the station is stored by speed dial.
External Number: Select the external number and then enters the external number without CO
access code.
5) Click [Save] button.
Window
The following window shows Call forward is set to ON: e.g., Condition is ‘Unconditional (Always)’, Destination
type is ‘Station number’, and Destination Number is ‘1025’.
4.3 Mobile Extension
Your mobile phone can be registered to a station allowing the mobile phone to place and receive calls through
the system. Also, User can use Mobile phone or Desktop phone alternatively by pressing [My station number]
flexible button.
Checking point
Please ask your administrator if the following admin. attributes is set in advance.
1) Table Data > Mobile Extension Table (236) > PGMAuth: Enable.
2) Making [My station Number] button on Flexible button:
Press [PGM] > Press [Flexible] button > Enter ‘Station number’> Press [Save].
3) For more detailed additional option such as VSF Notify, Announcement, etc., ask your administrator.
Operation
In the below window, you can set an additional phone as a mobile phone, perform the following steps:
1) Set Mobile Extension ON.
2) Enter Destination Number.
3) Click [Save] button.
To move from Mobile phone to Desktop phone
1) The mobile phone of MEX is on MEX call.
2) Press {My station number} flexible button in desktop phone.
3) The user can do the MEX call with the desktop phone.