IPOX N9000 Series User manual

IPOX NVR N9000 Manual
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Version 1.0; Date: 29.07.2019
Network Video Recorder User Manual
Please read this manual carefully for correct use of the product an preserve it for reference
purposes

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Notes
•Please read this user manual carefully to ensure that you can use the device correctly and
safely.
•There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
•This device should be operated only from the type of power source indicated on the marking
label. The voltage of the power must be verified before using the same. Kindly remove the
cables from the power source if the device is not to be used for a long period of time.
•Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
•Do not install this device near water. Clean only with a dry cloth.
•Do not block any ventilation openings and ensure proper ventilation around the machine.
•Do not power off the device at normal recording condition.
•This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
•Do not try to repair the device by yourself without technical aid or approval.
•When this product is in use, the relevant contents of Microsoft, Apple and Google will be
involved in. The pictures and screenshots in this manual are only used to explain the usage
of our product. The ownerships of trademarks, logos and other intellectual properties related
to Microsoft, Apple and Google shall belong to the above-mentioned companies.
•It is recommended to back up and clear the personal data stored in the device before the
device is returned to us for repair or replacement except those data that are essential for
purposes of repair or replacement. The device will be restored to the default factory settings
and all personal data will be cleared after repair or replacement. Our company ensures that
the customer’s data is not made available to third parties if the device is exchanged.
•This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
•The local language versions of this manual will be provided to users in the corresponding
regions and countries.
Disclaimer
•With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or
other damages resulting from cyber attack, hacker attack, virus inspection, or other internet
security risks; however, our company will provide timely technical support if necessary.
•Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations.

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•The storage period of the personal data depends on the capacity of the storage devices the
users use and all data stored in the device shall be handled by themselves. Our company
shall not be responsible for the data loss.
Cybersecurity Recommendations
•Change passwords and use strong passwords. At least 8 characters or a combination of
characters, numbers, and upper and lower case letters should be used in your password.
•The system will automatically check the latest firmware version once a day. Once the latest
version is checked, you’d better update it to ensure the system is current with the latest
security patches and fixes.
•Regularly change the passwords of your devices to ensure that only authorized users can
access the system.
•Change default ports (like HTTP, data port) to reduce the risk of outsiders being able to
access.
•It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like 80, 443, 6036).
Regulatory Information
FCC Marking
The products have be tested and found in compliance with the council FCC rules and
regulations part 15 subpart B. Operation of this product is subject the following two conditions: (1)
this device may not cause harmful interface, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CE Marking
The products have been manufactured to comply with the following directives. EMC
Directive 2014/30/EU
RoHS Marking
The products have designed and manufactured in accordance with Directive EU RoHS Directive
2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use of certain
hazardous substances in electrical and electronic equipment.

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Contents
1 Introduction.......................................................................................................................................9
1.1 Summary ...................................................................................................................................9
1.2 Features .....................................................................................................................................9
1.3 Front Panel Descriptions.........................................................................................................12
1.4 Rear Panel Descriptions ..........................................................................................................13
1.5 Connections.............................................................................................................................17
2 Basic Operation Guide ....................................................................................................................19
2.1 Startup & Shutdown................................................................................................................19
2.1.1 Startup ..............................................................................................................................19
2.1.2 Shutdown .........................................................................................................................19
2.2 Remote Controller...................................................................................................................20
2.3 Mouse Control.........................................................................................................................22
2.4 Text-input Instruction..............................................................................................................23
2.5 Common Button Operation.....................................................................................................23
3 Wizard & Main Interface ................................................................................................................24
3.1 Startup Wizard.........................................................................................................................24
3.2 Main Interface .........................................................................................................................31
3.2.1 Main Interface Introduction .............................................................................................31
3.2.2 Setup Panel.......................................................................................................................33
3.2.3 Main Functions ................................................................................................................34
4 Camera Management ......................................................................................................................35
4.1 Add/Edit Camera.....................................................................................................................35
4.1.1 Add Camera......................................................................................................................35
4.1.2 Edit Camera......................................................................................................................38
4.2 Add/Edit Camera Group..........................................................................................................39
4.2.1 Add Camera Group ..........................................................................................................39
4.2.3 IP Planning ........................................................................................................................40
5 Live Preview Introduction ..............................................................................................................40
5.1 Preview Interface Introduction................................................................................................40
5.2 Preview Mode .........................................................................................................................42
5.2.1 Preview By Display Mode ...............................................................................................42

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5.2.2 Quick Sequence View .......................................................................................................44
5.2.3 Camera Group View In Sequence ....................................................................................45
5.2.4 Scheme View In Sequence ...............................................................................................45
5.3 POS Settings ............................................................................................................................47
5.4 Preview Image Configuration .................................................................................................50
5.4.1 OSD Settings....................................................................................................................50
5.4.2 Image Settings..................................................................................................................51
5.4.3 Mask Settings...................................................................................................................51
5.4.4 Fisheye Settings ................................................................................................................52
5.4.5 Image Adjustment ............................................................................................................52
6 PTZ..................................................................................................................................................54
6.1 PTZ Control Interface Introduction ........................................................................................54
6.2 Preset Setting...........................................................................................................................58
6.3 Cruise Setting..........................................................................................................................59
7 Record & Disk Management...........................................................................................................60
7.1 Record Configuration..............................................................................................................60
7.1.1 Mode Configuration.........................................................................................................60
7.1.2 Advanced Configuration ..................................................................................................62
7.2 Encode Parameters Setting......................................................................................................62
7.3 Schedule Setting......................................................................................................................63
7.3.1 Add Schedule ...................................................................................................................63
7.3.2 Record Schedule Configuration .......................................................................................65
7.4 Record Mode...........................................................................................................................66
7.4.1 Manual Recording............................................................................................................66
7.4.2 Timing Recording ............................................................................................................66
7.4.3 Motion Based Recording .................................................................................................66
7.4.4 Sensor Based Recording ..................................................................................................66
7.4.5 Intelligence Recording .....................................................................................................66
7.5 Disk .........................................................................................................................................67
7.5.1 Disk Management .............................................................................................................67
7.5.2 Storage Mode Configuration............................................................................................70
7.5.3 View Disk and S.M.A.R.T. Information ..........................................................................71
8 Playback & Backup.........................................................................................................................72

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8.1 Instant Playback ......................................................................................................................72
8.2 Playback Interface Introduction ..............................................................................................72
8.3 Smart Playback ........................................................................................................................75
8.4 Record Search, Playback & Backup .......................................................................................77
8.4.1 Search, Playback & Backup by Time-sliced Image.........................................................77
8.4.2 Search, Playback & Backup by Time...............................................................................79
8.4.3 Search, Playback & Backup by Event .............................................................................80
8.4.4 Search & Playback by Tag ...............................................................................................81
8.4.5 Image Management..........................................................................................................81
8.4.6 View Backup Status .........................................................................................................82
8.4.7 Smart Behavior Search......................................................................................................82
9 Alarm Management.........................................................................................................................84
9.1 Sensor Alarm...........................................................................................................................84
9.2 Motion Alarm..........................................................................................................................85
9.2.1 Motion Configuration ......................................................................................................85
9.2.2 Motion Alarm Handling Configuration............................................................................86
9.3 Combination Alarm..................................................................................................................86
9.4 Smart Event.............................................................................................................................87
9.4.1 Face Detection...................................................................................................................87
9.4.2 Face Match........................................................................................................................88
9.4.3 Crowd Density Detection..................................................................................................90
9.4.4 People Intrusion Detection................................................................................................91
9.4.5 People Counting................................................................................................................92
9.4.6 Object Detection ..............................................................................................................93
9.4.7 Exception .........................................................................................................................94
9.4.8 Tripwire............................................................................................................................96
9.4.9 Intrusion Detection...........................................................................................................97
9.5 Exception Alarm .....................................................................................................................98
9.5.1 IPC Offline Settings .........................................................................................................98
9.5.2 Exception Handling Settings.............................................................................................98
9.6 Alarm Event Notification .........................................................................................................99
9.6.1 Alarm-out .........................................................................................................................99
9.6.2 E-mail...............................................................................................................................99

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9.6.3 Display .............................................................................................................................99
9.6.4 Buzzer ............................................................................................................................100
9.6.5 Push Message..................................................................................................................100
9.6.6 Alarm Server ...................................................................................................................101
9.7 Manual Alarm .......................................................................................................................101
9.8 View Alarm Status.................................................................................................................101
10 SOON..........................................................................................................................................103
11 Account & Permission Management..........................................................................................104
11.1 Account Management..........................................................................................................104
11.1.1 Add User.......................................................................................................................104
11.1.2 Edit User.......................................................................................................................105
11.2 User Login & Logout ..........................................................................................................107
11.3 Permission Management .....................................................................................................107
11.3.1 Add Permission Group .................................................................................................107
11.3.2 Edit Permission Group .................................................................................................108
11.4 Black and White List...........................................................................................................109
11.5 Preview On Logout .............................................................................................................109
11.6 Network Security .................................................................................................................110
11.7 Password Security ................................................................................................................110
11.8 View Online User ................................................................................................................110
12 Device Management ..................................................................................................................111
12.1 Network Configuration .......................................................................................................111
12.1.1 TCP/IP Configuration ..................................................................................................111
12.1.2 Port Configuration........................................................................................................114
12.1.3 PPPoE Configuration ...................................................................................................116
12.1.4 DDNS Configuration ...................................................................................................117
12.1.5 E-mail Configuration ...................................................................................................119
12.1.6 UPnP Configuration .....................................................................................................120
12.1.7 802.1X...........................................................................................................................121
12.1.8 NAT Configuration ......................................................................................................121
12.1.9 FTP Configuration ........................................................................................................121
12.1.10 Platform Access...........................................................................................................121
12.1.11 SNMP..........................................................................................................................122

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12.1.12 View Network Status..................................................................................................123
12.2 Basic Configuration ............................................................................................................123
12.2.1 Common Configuration ...............................................................................................123
12.2.2 Date and Time Configuration.......................................................................................124
12.2.3 Recorder OSD Settings .................................................................................................124
12.3 Factory Default ...................................................................................................................125
12.4 Device Software Upgrade ...................................................................................................125
12.5 Backup and Restore ............................................................................................................126
12.6 Restart Automatically..........................................................................................................126
12.7 View Log.............................................................................................................................127
12.8 View System Information ...................................................................................................127
13 Remote Surveillance ..................................................................................................................128
13.1 Mobile Client Surveillance .................................................................................................128
13.2 Web LAN Access ................................................................................................................128
13.3 Web WAN Access ...............................................................................................................129
13.4 Web Remote Control...........................................................................................................130
13.4.1 Remote Preview ...........................................................................................................131
13.4.2 Remote Playback..........................................................................................................134
13.4.3 Remote Search and Backup .........................................................................................135
13.4.4 Intelligent Analysis .......................................................................................................135
13.4.5 Remote Configuration..................................................................................................135
Appendix A FAQ.............................................................................................................................136
Appendix B Calculate Recording Capacity ....................................................................................142
Appendix C Compatible Device List ..............................................................................................143

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1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of the
NVR adopt the new designed human interface and support the smart management of the IP camera
and the record search of slice. This series of the NVR which are powerful and easy to use are
provided with excellent image quality and stable system. They are centralized monitoring
management products with high performance and high quality specially designed for network video
monitoring field. This series of the NVR can be widely used to security system of banks at home
and abroad, schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol
service stations, residential quarters and factories and so on.
1.2 Features
Basic Functions
•Support network device access including IP camera/dome and the third party IP cameras
•Some NVRs support the latest H.265 video coding stream and a mixture input of H.265 and
H.264 IP cameras
•Support standard ONVIF protocol
•Support dual stream recording of each camera
•Support IP cameras to be added quickly or manually
•Support batch or single configuration of the cameras’ OSD, video parameters, mask, motion
and so on
•Support a maximum of 8 user permission groups including Administrator, Advanced and
Ordinary which are the default permission groups of the system
•Support a maximum of 16 users to be created, multiple web clients login by using one
username at the same time and the user’s permission control to be enabled or disabled
Support a maximum of 10 web clients login at the same time
Live Preview
•Support 4K×2K/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024 VGA high
definition synchronous display
•Support multi-screen modes such as 1/4/6/8/9/13/16/25/36
•Support auto adjustment of the camera’s image display proportion
•Support audio monitoring of the camera to be enabled or disabled
•Support manual snap of the preview camera
•Support the sequence of the preview cameras to be adjusted
•Support display mode to be added and saved and the saved modes can be called directly
•Support quick tool bar operation of the preview window
•Support camera group view and scheme view in sequence, quick sequence view and dwell
time setting
•Support motion detection and video mask
•Support multiple popular P.T.Z. control protocol and setup of the preset and cruise
•Support direct mouse control of the IP dome including rotating, zoom, focusing and so on
•Support single camera image to be zoomed by sliding the scroll wheel of the mouse

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•Support any area of the image to be zoomed in to a maximum of 16 times of the current size
•Support image and lens adjustment (only available for some cameras)
•Support quick camera adding in the camera window of the live preview interface
•The live camera sequence of the web client will keep consistent with that of the NVR after
adjusting the live camera sequence of the NVR, but the live camera sequence of the NVR
will not be changed if that of the web client is changed
Disk Management
•The NVRs with the 3U case can add a maximum of 16 SATA HDDs; a maximum of 8 SATA
HDDs with the 2U case, a maximum of 4 SATA HDDs with the 1.5U case, a maximum of 2
SATA HDDs with the 1U case and a maximum of 1 SATA HDD with the small 1U case
•Each SATA interface of the NVR supports the HDDs with max 8TB storage capacity
•Some of the NVRs support record to be backed up by e-SATA HDD
•Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
•Support disk information and disk working status viewing
•Support batch formatting of the disks
Record Configuration
•Support main stream and sub stream recording at the same time and batch or single
configuration of the record stream
•Support manual and auto record modes
•Support schedule recording, sensor alarm recording and motion detection recording, etc.
•Support smart playback by drawing line, quadrilateral and rectangle or by face.
•Support schedule recording and event recording setting with different record streams
•Support record schedule setting and recycle recording
•Support pre recording and delay recording configuration of the event recording
Record Playback
•Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed
•Support record searching by time slice/time/event/tag
•Support time view and camera view in searching by time slice mode
•Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
•Support a maximum of 16 cameras to be searched by time
•Support event searching by manual/motion/sensor/intelligent events
•Support tag searching by the manual added tags
•Support instant playback of the selected camera in the live preview interface
•Support a maximum of 16 synchronous playback cameras
•Support acceleration(maximum 32 times of the normal speed), deceleration (minimum 1/32
times of the normal speed) and 30s’ addition or reduction to current playing time