IPS M5 User manual

TOC
Welcome 8
Product introduction 8
Features 8
Contact us 9
Legal statements 9
IPS Group Confidential and Proprietary 9
Trademarks 10
FCC statements 10
FCC Interference Statement (Part 15.105 (b)) 11
FCC Part 15 Clause 15.21 [ Do not Modify warning]: 11
FCC Part 15.19(a) [interference compliance statement], unless the following statement is already provided on the device label: 11
RF Exposure Guidance Statement: 11
General Information and Concepts 13
SSPM Operating States 13
Idle / Expired 13
1

Paid 15
Fault 16
Cards only 16
Coins only 17
Out of order 18
Prepay 19
No payment accepted 19
SSPM Diagnostics Mode 20
Diagnostics modes levels 20
Level 1 20
Level 2 21
Level 3 22
Sub-menus 23
Faults 23
Coin Test 24
Card Test 24
Comms Test 25
Fault Logging 26
Meter Swap 27
Voltages 28
2

Sleep 29
Understanding M5™ Battery Voltages 29
Process flow 30
References and Specifications 33
M5™ Features, Functions, and Parts 33
M5™ parts with NFC 35
M5™ functions 36
M5™ circuit boards and internal electronics 37
M5™ top covers 39
Model 795 39
Model 132 / Model 147 40
Access Cards 41
Meter Diagnostics card 41
Coin Collection card 42
Maintenance Credit card 43
RFID Tag and Reader 43
RFID tag 43
RFID reader 44
RFID communication for identification and location 45
3

SSPM Card Slot 45
SSPM Coin Slot 46
SSPM Diagnostics Button 47
SSPM Display 48
SSPM Keypad 50
Primary functions 50
Secondary functions 50
Tertiary functions 51
SSPM LEDs 51
No Parking / After Hours 52
Idle / Expired 52
Paid 53
Out of Order 53
SSPM Payment Method Decal 53
SSPM Solar Panel 55
SSPM Validator 56
SSPM Error and Fault Codes 57
Error messages 57
Fault codes 58
4

SSPM Troubleshooting 58
Power issues 58
Coin issues 59
Communication issues 59
Cleaning and general maintenance 60
Display cleaning instructions 61
Tasks and Procedures 62
Basic Operations 62
Turn the SSPM On and Off 63
Turning the SSPM On 63
Turning the SSPM Off 65
SSPM Coin Operation 66
SSPM Card Operation 67
How To's 68
How To Clear an SSPM Coin Jam 69
How To Replace an SSPM Coin Slot 70
How To Clear an SSPM Card Jam 73
How To Check the M5™ Battery Voltage 75
Checking battery voltages 76
5

How To Charge the M5™ Main Battery 77
How To Replace an SSMP Backup Battery 82
How To Force an SSPM to Update 83
Glossary 85
Index 88
IPSGroup, Inc. M5™
- User Guide
100-014
M5™ 132 M5™ 147 M5™ 795
6

Welcome
This guide provides an overall product description, describes primary operating features, and outlines basic maintenance procedures for
the IPS Group, Inc. M5™ Single Space Parking Meter (SSPM).
Product introduction
The IPS Group, Inc. SSPM is a revolutionary product designed to enhance a city’s current single space parking system by providing addi-
tional payment options (such as credit card), access to real-time data (via web-based management system), without disruption of current
parking meter operations. This guide provides an overall product description, describes primary operating features, and outlines basic main-
tenance procedures.
Features
The primary features of the M5™ SSPM include:
lAbility to accept payments via coins, tokens, credit cards, debit cards, smart cards, contactless payment, at the meter terminal.
lAbility to accept payments via Android and iOS mobile device, at and / or away-from the meter terminal.
lWireless connectivity to our web-based Data Management System (DMS).
Other than an Internet browser, no additional customer software is required. The SSPM utilizing cellular networks to initiate com-
munication under a number of scenarios, including:
1. Credit card use
2. Fault notification
3. Pre-configured call-in interval
lSolar panels and rechargeable batteries to provide ongoing and backup power.
lWireless notification to parking operations staff of all meter faults via text message and / or email.
lA variety of reports detailing financial, technical, and administrative functions via a single web-portal, including but not limited to:
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lCredit card reconciliation
lCash collection reports
lCoin box level (% full)
lGPS location of SSPM
Although the IPS Group, Inc. SSPM provides countless advanced features, it is user-friendly and functions similarly to standard (traditional)
parking meters. This makes their implementation and use, both intuitive and hassle-free.
Contact us
IPS welcomes customer feedback as part of the evolution of this product, so if you have any questions or concerns, please contact IPS
Group, Inc. at:
[phone]
[e-mail]
www.ipsgroupinc.com
www.ipsmetersystems.com
Legal statements
IPS Group Confidential and Proprietary
IPS Group, Incorporated (“IPS”) has made an effort to provide pertinent and relevant information in this manual. In doing so, we are provid-
ing valuable and protected information, including ideas and concepts that IPS considers to be confidential. Release of IPS confidential
information may cause irreparable harm to IPS by publicly disclosing such information that is not publicly known. IPS respectfully requests
the right to be notified and provided an opportunity to redact such confidential information in the event of any third-party request for public
disclosure.
9

Trademarks
IPS, IPS GROUP, IPS Group, Inc., and other IPS-owned marks are trademarks and / or registered trademarks of IPS Group, Incorporated
in the United States, and may be registered in other countries. IPS reserves all rights to the IPS copyright materials contained herein.
FCC statements
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
In order to comply with FCC / ISED RF Exposure requirements, this device must be installed to provide at least 20 cm separation from the
human body at all times.
Afin de se conformer aux exigences d'exposition RF FCC / ISED, cet appareil doit être installé pour fournir au moins 20 cm de séparation
du corps humain en tout temps.
This device complies with Industry Canada’s license-exempt RSS's. Operation is subject to the following two conditions:
1. This device may not cause interference; and
2. This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autor-
isée aux deux conditions suivantes:
1. l’appareil ne doit pas produire de brouillage;
2. l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonc-
tionnement.
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FCC Interference Statement (Part 15.105 (b))
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gen-
erates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equip-
ment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio / TV technician for help.
FCC Part 15 Clause 15.21 [Do not Modify warning]:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment.
FCC Part 15.19(a) [interference compliance statement], unless the following statement is already
provided on the device label:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF Exposure Guidance Statement:
In order to comply with FCC RF Exposure requirements, this device must be installed to provide at least 20 cm separation from the human
body at all times.
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Changes or modifications not expressly approved by IPS Group, Inc. could void the user’s authority to operate the equipment. If this equip-
ment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio / TV technician for help. The FCC Identifier of the Meter, and other transmitters it may
contain, are listed below.
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General Information and Concepts
The chapters listed below provide high-level and general information for the IPS Group, Inc SSPM.
lSSPM Operating States
lSSPM Diagnostics Mode
lUnderstanding M5™ Battery Voltages
SSPM Operating States
This concept topic discusses the five IPS Group, Inc. SSPM operating states.
1. Idle / Expired
2. Paid
3. Fault
4. Prepay
5. No Payment Accepted
The following subsections discuss each of the five operating states, and provide examples of each default message.
Idle / Expired
An idle / expired SSPM LCD alternates between the present parking rate and time limit information (default screen), and the available pay-
ment options. When the meter goes into idle mode (not being used or calling in), the screen goes dark but can be “woken up” in two ways:
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1. Insertion of credit card payment method.
2. Pressing the keypad buttons.
When environments have minimal ambient light (evening hours, indoors, garages, shaded areas, etc.), if the meter is "woken up", the back-
light illuminates to help the motorist view the LCD.
The SSPM indicates an expired state (payment is required) by flashing red LEDs. (See the concept topic SSPM LEDs for more details.)
14

Paid
A paid SSPM LCD alternates between the present parking rate and time limit information (default screen), and the remaining time (in the
HH:MM format) and the expiration time.
(Optionally the SSPM can be configured through the DMS to display negative time duration (or "grace" time) once the meter expires.)
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Fault
An SSPM can experience three types of fault operational states.
1. Cards Only
2. Coins Only
3. Out of Order
The LCD alternates between the present parking rate and time limit information (default screen), and the type of fault, accordingly.
Cards only
If the SSPM detects a coin jam, it experiences a "Cards Only" fault. While in this state the SSPM only accepts card payments, and does
NOT accept coin payments. The following shows the alternating LCD messages.
16

Coins only
If the SSPM detects a card jam, it experiences a "Coin Only" fault. While in this state the SSPM only accepts coin payments, and does NOT
accept card payments. The following shows the alternating LCD messages.
17

Out of order
If the SSPM detects a coin jam and a card jam (i.e. both payment options are unavailable), it experiences an "Out of Order" fault. While in
this state the SSPM does NOT accept coin or card payments. The following shows the alternating LCD messages.
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Prepay
A SSPM can be configured (through the DMS) to accept payment before the start of an enforcement period, by creating a "prepay" period.
A prepay periods occur within a "free parking" period, and ends when the "pay period" begins (i.e. when enforcement starts). When an
SSPM receives currency while in a prepay period, the LCD shows the amount of time purchased in addition to the amount of free parking
time remaining (i.e., until the pay period / enforcement starts).
No payment accepted
There are two time period configurations that can cause a "No Payment Accepted" state. In both cases the meter ignores any payment
inserted, and continues to display the configured screen. The messages for these time periods can be customized as necessary.
1. Free parking - Typically display when parking is not enforced.
2. No parking - Used for Tow-Away or Street Cleaning.
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SSPM Diagnostics Mode
This concept topic discusses the IPS Group, Inc. SSPM Diagnostics mode. The SSPM’s Diagnostic mode is used to determine meter
issues and prevent potential problems.
Diagnostics modes levels
The SSPM offers three levels of Diagnostics mode. Level 1 contains the least amount of sub-menus; while Level 3 offers the highest
amount of sub-menus.
Level 1
The following is an example of the level 1 Diagnostics mode main screen.
lTo enter Diagnostics mode (level 1) on the SSPM, quickly insert and remove a Diagnostics card from the EMV card reader.
20

Level 2
Level 2 Diagnostics mode is signified by a blank hash mark in the upper-right hand corner of the Diagnostics mode main screen. (See the
red circle in the following figure.)
lTo enter Diagnostics mode (level 2) on the SSPM, quickly insert and remove a Diagnostics card from the EMV card reader, and
press √ OK >X Cancel.
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