IQ CV810 User manual

IQConference Cam
CV810
User Manual

Warning
Improper operations may damage the product structure and result in mechanical
failure. Please note the following tips.
Do not move the camera by
grabbing the head.
Move the camera by holding
the bottom with one or both hands.
Please do not rotate the lens and
holder manually no matter the camera is
power on or off; otherwise it may
damage the camera structure and result
in failure of camera self-check and
unable to start the camera.

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Attentions
This manual introduces functions, installations and operations for this PTZ camera in details. Please read
this manual carefully before installation and use.
1. Cautions
1.1 Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation,
storage and installation.
1.2 Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids which may
corrode the shell.
1.3 Do not expose the product to rain or moisture.
1.4 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried
out by qualified technicians.
1.5 Do not use the product beyond the specified temperature, humidity or power supply specifications.
1.6 Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do
not use strong or corrosive detergents to avoid scratching the lens and affecting the image.
1.7 This product contains no parts which can be maintained by users themselves. Any damage caused by
dismantling the product by user without permission is not covered by warranty.
2. Electrical Safety
Installation and use of this product must strictly comply with local electrical safety standards.
The power supply of the product is ±12V, the max electrical current is 2A .
3. Install
3.1 Do not rotate the camera head violently, otherwise it may cause mechanical failure.
3.2 This product should be placed on a stable desktop or other horizontal surface. Do not install the product
obliquely, otherwise it may display inclined image.
3.3 Ensure there are no obstacles within rotation range of the holder.
3.4 Do not power on before completely installation.
4. Magnetic Interference
Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause
radio interference in household application. Appropriate measure is required.

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Content
1. Camera Installation....................................................................................................................................................3
1.1 Camera Introduction............................................................................................................................................ 3
1.2 Interfaces and Connection................................................................................................................................. ..4
1.3 Mounting Brackets...............................................................................................................................................4
2. Product Overview...................................................................................................................................................... 8
2.1 Dimension............................................................................................................................................................8
2.2 Accessory............................................................................................................................................................. 8
2.3 RS-232 Interface..................................................................................................................................................9
2.4 Rotary DIP Switch............................................................................................................................................10
2.5 Main Features...................................................................................................................................................11
2.6 Technical Parameter...........................................................................................................................................11
3. Remote Control........................................................................................................................................................14
3.1 Match Code for Wireless Remote Control........................................................................................................ 14
3.2 Keys Introduction for IR Remote Control.........................................................................................................14
3.3 Menu Introduction............................................................................................................................................. 17
4. Network Configuration............................................................................................................................................19
4.1 Network Connection..........................................................................................................................................19
4.2 IE Login............................................................................................................................................................. 20
4.3 Streaming...........................................................................................................................................................21
4.4 Software Upgrading...........................................................................................................................................22
5. Serial Port Communication and Control................................................................................................................. 24
5.1 VISCA Protocol Return Command................................................................................................................... 24
5.2 VISCA Protocol Control Command..................................................................................................................24
5.3 VISCA Protocol Inquiry Command.................................................................................................................. 27
5.4 Pelco-D Protocol Command List...................................................................................................................... 29
5.5 Pelco-P Protocol Command List....................................................................................................................... 30
6. Maintenance and Troubleshooting.......................................................................................................................... 31
6.1 Camera Maintenance......................................................................................................................................... 31
6.2 Troubleshooting................................................................................................................................................32

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1.Camera Installation
1.1Camera Introduction
Figure 1.1 Product Interface
1.Camera Lens
7.Power Switch
13.RS422/RS485 Interface
2.Camera Base
8.DC12V Input Power Supply Socket
14.Audio Input Interface（LINE-IN）
3.Indicator Light
9.LAN Port
15.USB3.0 Interface
4.Infrared Receiver
10.Rotary DIP Switch
16.HDMI Output Interface
5.Tripod Screw Hole
11.RS232 Control Interface(input)
6.Tripod Screw Hole
12.RS232 Control Interface(output)
The default address selected by the remote control camera is 1#. When the remote control is controlled, the
status indicator light flashes green;
The remote control camera address selection is wrong, the indicator light does not flash, the remote control
control is invalid.

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1.2 Interfaces and Connection
1.3 Mounting Brackets
Notes:
Ceiling or wall mounting brackets can only be mounted on template and concrete wall.
For safety reason, plasterboard is not recommended.
1）Wall Mounting
Figure 1.3 Wiring Diagram
1) After power on and self-warming, the camera will automatically return to the preset 0 position if it’s pre-set.
2) The default address for the IR remote control is 1#. If the menu restored to factory defaults, the remote control
default address will restore to 1#.

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2）Ceiling Mounting

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2. Product Overview
2.1 Dimension
2.2 Accessory
Please check below standard and optional accessories when unpacking the box.
Standard Accessory
Optional Accessory
Power Adapter
Infrared Remote Control
RS232 Cable
Wireless Remote Control
User Manual
Ceiling Mount
USB3.0 Cable
Wall Mount