
IRD Balancing
Limited Warranty
LIMITED WARRANTY
This product is guaranteed for 12
months from the date of shipment
against defects in material and
workmanship. IRD Balancing LLC will
at its option, either replace or repair
defective products during this
warranty period.
The product must be returned to IRD
Balancing service centre for warranty
repair or service. The customer shall
pay shipping charges to IRD Balancing,
return shipping charges shall be
covered by IRD Balancing.
The above mentioned warranty does
not apply to defects due to customer
misuse, operation outside of the
environmental specification,
unauthorised modification or repair,
customer interfacing wotwith published
specifications, improper or inadequate
maintenance.
This warranty is exclusive and no other
warranty is expressed or implied. IRD
Balancing shall not be responsible for
any consequential loss.
SERVICE
Any non authorised repair will
invalidate this warranty. If service is
required the product should be
returned using the return procedure
below. A repair quotation will be
provided before any repair or servicing
is carried out, free of charge. Contact
our customer service department
before returning the unit as the
problem may be corrected on site or
over the telephone.
RETURN PROCEDURE
To return a product to IRD Balancing
please contact our customer service
department, they will issue a RMA
(return material authorisation) number
to you, and fax a fault report form for
you to fill in. To ensure efficient
service, please ensure this form is
filled in completely and returned with
the product to our service department.