Iridium Pilot User manual

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Installation Guide
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Installation Guide
© Copyright 2012 Iridium Satellite LLC
All rights reserved. (version BIM1201)
Version 1
Effective January 2012
Notice:
Export Compliance Information. This product is
controlled by the export laws and regulations
of the United States of America. The U.S. Government
may restrict the export or re-export of this product
to certain individuals and/or destinations.
For further information, contact the U.S. Department
of Commerce, Bureau of Industry and Security
or visit www.bis.doc.gov.
Disclaimer:
Every effort has been made to ensure the correctness and
completeness of the material in this document. No company shall be
liable for errors contained herein. The information in this document
is subject to change without notice. No warranty of any kind is made
with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose.
See Legal Notices on page (iii), Limited Warranty and
Limitations at Appendix E, and the Iridium Pilot User Manual.
Iridium, the Iridium Logo, Iridium Pilot and any other trademark or
service mark referred to or displayed in this document are trademarks
or registered trademarks of Iridium Satellite LLC.
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ii Iridium Pilot™ Installation Guide
Legal Notices
This Installation Guide provides installation information and is provided “as is.” Iridium and its aliated
companies, directors, ocers, employees, agents, trustees or consultants (“Iridium”) assume no responsibility
for any typographical, technical, content or other inaccuracies in this Installation Guide. Iridium reserves the
right to revise this Installation Guide or withdraw it at any time without prior notice. You can nd the current
version of this Iridium Pilot™ Installation Guide at www.iridium.com.
Your Iridium Pilot is subject to a Limited Warranty, Limitations, Exclusions, and Terms and Conditions, which
were included in the packaging with your Iridium Pilot, and which can also be found in the Appendices to this
Installation Manual, and in your User Manual. If there are discrepancies in the wording of the Limited Warranty,
that version associated with the User Manual is controlling. You are permitted to use Iridium Pilot only as
described and specied in this Installation Guide, the User Manual, and the Limited Warranty. By using the
Iridium Pilot, you are indicating that you agree to comply with the terms set forth in this Installation Guide as
well as the User Manual, including without limitation the Limited Warranty, including the section describing
permitted use of Iridium Pilot (the “Conditions of Use”). If you fail to comply with the Limited Warranty and
the Conditions of Use, Iridium may void certain protections oered under the Limited Warranty and Iridium
reserves the right to terminate your right to use Iridium Pilot on the Iridium system. If you do not accept the
terms of the Limited Warranty and Conditions of Use, do not use Iridium Pilot.
Prior to Installing Iridium Pilot, read and understand this Installation Guide and the User Manual,
including the safety warnings and information. Failure to do so could result in serious injury or death.
If you do not have the Iridium Pilot User Manual, it can be found at www. iridium.com or call 1-866-947-4348
and request that a User Manual be sent to you.
Third Party Information
This Installation Guide might refer to third party sources of information, hardware or software, products
or services and/or third party web sites (“third party information”). Iridium does not control, and is not
responsible for, any third party information, including without limitation the content, accuracy, copyright
compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of third
party information. The inclusion of such third party information does not imply endorsement by Iridium of
the third party information. ANY THIRD PARTY INFORMATION THAT IS PROVIDED WITH IRIDIUM’S FACILITIES,
SERVICES, PRODUCTS OR USER INFORMATION IS PROVIDED “AS IS”. IRIDIUM MAKES NO REPRESENTATIONS,
GUARANTEES OR WARRANTIES IN RELATION TO THIRD PARTY INFORMATION AND IRIDIUM SHALL NOT BE
LIABLE FOR ANY LOSSES, DAMAGES, LIABILITIES, JUDGMENTS, AND FINES, AMOUNTS PAID IN SETTLEMENT,
EXPENSES OR COSTS OF DEFENSE SUSTAINED IN RELATION TO ANY SUCH THIRD PARTY INFORMATION.
Intellectual Property, Trade Secret, Proprietary or Copyrighted Information
To protect Iridium proprietary and condential information and/or trade secrets, this Installation Guide may
describe some aspects of Iridium technology in generalized terms. Iridium products may include copyrighted
Iridium and third party software. Any such copyrighted software contained in Iridium products may not be
modied, reverse engineered, distributed or reproduced in any manner to the extent provided by law. The
purchase of any Iridium products shall not be deemed to grant either directly or by implication or otherwise, any
license under copyrights, patents, or patent applications of Iridium or any third party software provider, except for
the normal, nonexclusive, royalty free license to use that arises by operation of law in the sale of a product.
Content Copyright
You are exclusively responsible for the use of Iridium Pilot, including proper use of third party copyrighted
materials. If you violate these terms, you agree to defend, indemnify and hold Iridium harmless with respect to
any claims or actions by third parties related to your improper use of copyrighted material and to pay all costs,
damages, nes and other amounts incurred by Iridium, or on its behalf, in the defense of any such claims or actions.
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Iridium Pilot™ Installation Guide iii
Contents
Section I – INTRODUCTION ................................................................................................................................ 1
1. Introduction ....................................................................................................................................................................................... 1
2. Safety Summary ............................................................................................................................................................................... 2
3. Overview of Operation .................................................................................................................................................................. 4
Section II – INSTALLATION ................................................................................................................................. 7
4. Broadband Subscriber Unit Components ............................................................................................................................... 7
5. Interconnection Diagram ............................................................................................................................................................... 8
6. Installation Considerations and Overview .............................................................................................................................. 9
7. How to Connect the System .......................................................................................................................................................13
8. Installing the System ....................................................................................................................................................................14
9. Install Performance Testing .........................................................................................................................................................22
Section III – NETWORK CONFIGURATION........................................................................................................ 25
10. Initial System Conguration ....................................................................................................................................................25
11. Conguration of LAN Settings ................................................................................................................................................26
Section IV – TROUBLESHOOTING .................................................................................................................... 29
12. Fault Overview ..............................................................................................................................................................................29
13. LED State Table .............................................................................................................................................................................29
14. Troubleshooting ...........................................................................................................................................................................29
15. Access Denial ................................................................................................................................................................................32
16. Performance Problems ..............................................................................................................................................................32
Section V – APPENDICES .................................................................................................................................. 33
Appendix A – Regulatory Approvals ...........................................................................................................................................33
Appendix B – Specications ...........................................................................................................................................................36
Appendix C – ADE/BDE Cable ........................................................................................................................................................39
Appendix D – Installation Templates ............................................................................................................................................41
Appendix E – Limited Warranties, Conditions of Use and Limitations of Liability .......................................................47
Appendix F – Site Survey Tool (SST) .............................................................................................................................................57
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iv Iridium Pilot™ Installation Guide
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1: INTRODUCTION
Iridium Pilot™ Installation Guide 1
Section I – INTRODUCTION
1. Introduction
Thank you for purchasing Iridium Pilot™, the NEXT generation solution for maritime broadband voice and data
communications. Leveraging the world’s furthest reaching and only truly global communications network,
Iridium Pilot delivers exceptional performance, reliability and durability anywhere on the planet. Powered
by the Iridium OpenPort® service, and backed by an industry-leading warranty, you can count on a secure,
real-time connection — wherever you happen to sail.
About This Manual
This manual is the installation guide for the Iridium Pilot platform. The readers of this manual include anyone
who intends to install this system. Specic skills are required to install the Iridium Pilot platform and therefore,
it is important that you observe all safety requirements listed in the beginning of this manual, and operate the
system according to this guide’s guidelines.
This guide provides you with complete information on the installation and testing of the Iridium Pilot Terminal.
This includes the following:
• System installation
• System start-up and test
• PC & network conguration
• System Administration
• Troubleshooting
Terms to Know
• ADE: Above Decks Equipment, the radiating unit.
• BDE: Below Decks Equipment, the user interface unit.
• IBSU: Iridium Broadband Subscriber Unit, The ADE and BDE together
• POTS: Plain Old Telephony System
• SIM: Subscriber Identity Module
• PSU: Power Supply Unit
• Provisioned: A term used to indicate the SIM card is activated for voice and data connection.
This can only be done by the Service Provider.
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1: INTRODUCTION
2 Iridium Pilot™ Installation Guide
2. Safety Summary
The ADE and the BDE should be installed by a qualied professional technician trained in the installation of
marine electronics and antennas. Failure to comply with these precautions or with specic warnings on the
equipment, in the User Manual or in this guide violates the safety standards of the design, manufacture and
intended use of this equipment.
WARNING
Prior to Installing Iridium Pilot, read and understand this Installation Guide and the
User Manual, including the safety warnings and information. Failure to do so could
result in serious injury or death.
If you do not have the Iridium Pilot User Manual, it can be found at www.iridium.com, or call 1-866-947-4348
and request that a User Manual be sent to you.
Follow all safety precautions carefully. Improper installation may result in injury or inability of the equipment to
function properly. Only a qualied professional technician trained in the installation of marine electronics and
antennas should remove the installation cover on the BDE.
Iridium Satellite LLC disclaims all liability for failure to comply with these requirements and
improper installation.
Shock Hazard
WARNING
The Below Decks Equipment (BDE) contains low voltage that may cause serious injury if opened
or not grounded. Ensure the unit is properly grounded before operation and do not, under any
conditions, open or dismantle the BDE. Failure to follow these instructions could result in serious
injury or death.
Radiation Hazard
The Federal Communications Commission has adopted a safety standard for human exposure to
RF (Radio Frequency) energy, which is below the OSHA (Occupational Safety and Health Act) limits.
WARNING
The Above Decks Equipment (ADE) transmits radio frequency energy (RF) that may cause
thermal injuries including tissue damage from increased heating and body temperature.
When the system power is ON keep all personnel a minimum of 1.0 m (3.3 ft.) from the
antenna (see Radiation Hazard). Failure to do so could result in serious injury or death.
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1: INTRODUCTION
Iridium Pilot™ Installation Guide 3
Figure 1.
R
a
d
i
a
t
i
o
n
H
a
z
a
r
d
1.0 m (3.3 ft.)
Description Minimum Distance from Antenna
within 0˚- 180˚ of the antenna elevation range 1.0 m (3-3 ft.)
Antenna mounting and substitution
The antenna supplied by the manufacturer or radio dealer must not be mounted at a location such that during
radio transmission, any person or persons can come closer than the indicated minimum safe distance to the
antenna: 1.0 m (3.3ft).
To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum
safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier.
Base Station Installation: The antenna should be xed-mounted on an outdoor permanent structure. RF
Exposure compliance must be addressed at the time of installation.
You may contact your radio dealer or the manufacturer for further instructions. You, as the qualied end-user
of this radio device must control the exposure conditions of bystanders to ensure the minimum separation
distance (above) is maintained between the antenna and nearby persons for satisfying RF Exposure
compliance. The operation of this transmitter must satisfy the requirements of Occupational/Controlled
Exposure Environment, for work-related use. Transmit only when person(s) are at least the minimum distance
from the properly installed, externally mounted antenna.
If you have any concerns about the adequacy of the mounting or support for the Iridium Pilot device, seek
advice from a structural engineer or other qualied individual.
WARNING
Exposure to radio frequency energy (RF) from the antenna may cause thermal injuries
including tissue damage from increased heating and body temperature. Keep everyone at a safe
distance from the antenna when the system power is ON. Personnel must maintain a minimum
separation distance of 1.0 m the from unit and installers must place ADE transmitter in a manner
to maintain minimum spacing requirement. Failure to do so could result in exposure to radio
frequency energy (RF) transmitted from the ADE that could result in serious injury or death.
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1: INTRODUCTION
4 Iridium Pilot™ Installation Guide
WARNING
Exposure to radio frequency energy (RF) from the antenna may cause thermal injuries including
tissue damage from increased heating and body temperature. Do not substitute any antenna
for the one supplied or recommended by the manufacturer or radio dealer. Substitution of
antennas could cause exposure to excess radio frequency radiation which could result in serious
injury or death.
WARNING
ADE must be properly mounted and secured to vessel. Failure to do so could result in
detachment of the unit, causing disruption in operation of the unit, or danger from
a falling unit, which could result in serious injury or death.
CAUTION
Damage to the paint coating may allow rust to the ADE which could result in
failure of the ADE. This in turn could cause disruption in operation of the Iridium Pilot device
or danger from a falling unit. Avoid damaging the paint coating. If damage occurs, re-apply
appropriate anti-corrosion paint. Failure to do so could result in serious injury or death.
Blasting Areas
WARNING
To avoid interfering with blasting operations, turn your device OFF when in a
“blasting area” or in areas posted: “Turn o two-way radio.” Obey all signs and instructions.
Failure to do so could result in serious injury or death.
3. Overview of Operation
Iridium’s constellation consists of 66 low-earth orbiting (LEO), cross-linked satellites operating as a fully meshed
network and supported by multiple in-orbit spares. Iridium has gateways in Arizona and additional telemetry,
tracking and control facilities in Canada and Norway. It is the largest commercial satellite constellation in the world.
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1: INTRODUCTION
Iridium Pilot™ Installation Guide 5
Figure 2.
An Iridium Pilot voice or data call is received by the closest satellite to the device’s current location, anywhere
on the Globe. The trac is routed through the meshed satellite network and lands at the Alaska Ground
Station, and, is then routed over terrestrial networks to the Gateway in Arizona. At the gateway, trac is
converted back to internet protocol (IP) and voice, depending on call type and delivered to the IP cloud or the
public switched telephone network (PSTN).
Figure 3.
Internet
or VPN
PSTN
L-Band
K-Band K-Band
K-Band
GW
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