Iridium SHOUT nano User manual

SHOUT nano USER’S GUIDE
Version 1.0
September 7, 2010
TM
Satellite-Rent.Ru
[email protected] [phone] [phone]
POWERED BY IRIDIUM

SHOUT nano User‘s Manual Version 1.0
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|Contents
Glossary ................................................................................................ 4
Introduction .......................................................................................... 5
Using the SHOUT nano ........................................................................... 7
Home Screen ......................................................................................... 12
Quick Start ............................................................................................ 16
Messaging Menu .................................................................................... 17
Tracking Menu ....................................................................................... 24
Utilities Menu ........................................................................................ 28
Settings Menu ........................................................................................ 31
Additional Features ............................................................................... 33
Appendix A: PMS Features ..................................................................... 35
Appendix B: Upgrading the Firmware ..................................................... 37
Appendix C: Power Consumption ........................................................... 38
Appendix D: Design Specifications ......................................................... 40
Appendix E: Standard Compliance .......................................................... 41
Appendix F: Export Compliance .............................................................. 42

SHOUT nano User‘s Manual Version 1.0
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|Glossary
AES Advanced Encryption Standard
BIS Bureau of Industry and Security
CE Conformite Europeene
CEP Circular Error Probable
DoD Department of Defense
DoD EMSS DoD Enhanced Mobile Satellite Services
EAR Export Administration Regulations
FCC Federal Communications Commission
FDMA Frequency Division Multiple Access
GPS Global Positioning System
HACC Horizontal Accuracy
HDOP Horizontal Dilution of Precision
IC Industry Canada
IMEI International Mobile Equipment Identification
LBT L-Band Transceiver
LCD Liquid Crystal Display
LED Light Emitting Diode
LNA Low Noise Amplifier
NOC Network Operation Center
OFAC Office of Foreign Asset Controls
PDA Personal Digital Assistant
PMS PECOS Message Structure
POP Post Office Protocol
RF Radio Frequency
RUDICS Router-Based Unrestricted Digital Internetworking Connectivity
Solution
SBAS Satellite Based Augmentation System
SBD Short Burst Data
SMTP Simple Mail Transfer Protocol
TBR Time-Between-Reports
TDD Time Division Duplex
TDMA Time Division Multiple Access
VDOP Vertical Dilution of Precision
USB Universal Serial Bus

SHOUT nano User‘s Manual Version 1.0
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|Introduction
The SHOUT nano is a handheld, global, two-way satellite messaging and personal
tracking device. It utilizes Iridium‘s short burst data (SBD) service to provide
location information determined by a GPS receiver, two-way inbound and
outbound status, text messaging, and emergency/alert notifications. The SHOUT
nano significantly improves service reliability over existing tracking products by
allowing two-way communications and confirmation of the nature of the distress
to the first responder community. This reduces false alerts, helps identify the
nature of the emergency so that the correct assets can be deployed thereby
reducing search and rescue costs, and provides communications feedback
capability to the user to assist in rescue efforts. The SHOUT nano is 100%
backward compatible with the SHOUT. In this document, the terms SHOUT nano
and nano are used interchangeably.
The nano is designed with ultra-low power consumption electronics drawing less
than 35 A during sleep. With an internal 1.95 A-Hr rechargeable Li-Ion battery
and depending on the environmental conditions, it can send a position report
every ten minutes for more than eight days (more than 1,200 reports). User is
recommended to read Appendix C to learn about the impact of blocked antennas
on the number of reports. The nano is equipped with a high resolution color LCD
and on-screen keyboards allowing transmission of free-text, canned messages
and a combination of free-text and canned messages. The menu options are
displayed as icons for quick access. The device can periodically wake up from
sleep to send its position report to a command center. A 911 button is used for
immediate emergency/alert notifications. Data are packaged in either standard or
256-bit AES encrypted format.
The nano is capable of sending position reports in PECOS Message Structure
(PMS). The PMS complies with the Blue Force Tracking Data Format Specification.
The nanos are shipped without PMS features activated and can only be enabled by
NAL Research at the request of an authorized user. Functions related to PMS can
be found in Appendix A.
The nano offers a variety of services including:
Normal Tracking —The nano can be programmed to automatically
wake up and send a position report at a set interval ranging from once
every minute to once a day.

SHOUT nano User‘s Manual Version 1.0
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Emergency Alert —When the emergency 911 button is pushed, the
nano immediately sends alerts to a designated corporate e-mail, home
e-mail and/or monitoring center. The home base and the user can
then communicate to define further specifics of the situation and a
response to the emergency.
Free-Text Messaging —The nano allows users to send free-text via
three different sets of on-screen keyboards.
Canned Text Messaging —The nano allows users to send canned
(pre-defined) messages. Up to 600 pre-defined messages stored in
memory can be retrieved and sent. Sending canned messages saves
bandwidth (effectively cost) because only short codes are transmitted
to the server instead of the entire message body.
Waypoint Tracking —The nano lets users send and/or save
waypoints for later retrieval. A waypoint is a GPS location that a user
wants to identify and mark with a specific name tag for future
reference.
Check-In —The nano allows a quick check-in message to be sent
using a single soft key.
IMPORTANT: NAL Research can enable the SHOUT nano for use on the DoD
EMSS Gateway. However, accessing the EMSS Gateway is not authorized until the
nano is provisioned (sign up for airtime). Unauthorized attempts to access the
EMSS Gateway will result in immediate disabling of the offending device, which
must then be returned to NAL Research for repair. Please see webpage
https://sbd.pac.disa.mil for more information regarding DoD EMSS service
provisioning.
IMPORTANT: Users should not disassemble the nano for repair or services. The
warranty is voided if the nano is disassembled. It should be returned to NAL
Research for services by calling 703-392-1136 x203 or e-mailing
[email protected].

SHOUT nano User‘s Manual Version 1.0
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|Using the SHOUT nano
The SHOUT nano has eight buttons, one LED and a USB port. The buttons are
used to power up the device, access the menus for parameter setting, initiate
Check-In and Way Point functions and activate emergency notification. The USB
port is for charging, firmware update and parameter setting.
Power/Enter: 1. Turns device ON/OFF when hold down for two seconds or
2. Used to select highlighted item on a menu.
Arrow Up/Down/Right: Used to navigate the cursor.
Arrow Left: 1. Used to navigate the cursor or
2. Used to go back to the previous menu.
Check-In Soft Key: Used to access the Check-In feature.
Way Point Soft Key: Used to access the Way Point features.
USB Port: Used to charge the battery, update firmware or setup operating
parameters using a computer.
Emergency: Used to send an emergency 911 alert/notification.
Guard: Protects emergency button from being accidentally activated.
LED: Displays tracking and emergency statuses.
Antenna: Embedded GPS antenna (DO NOT BLOCK).
Antenna: External Iridium antenna*(DO NOT BLOCK).
1
2
3
4
6
8
9
5
DEVICE
DESCRIPTION
7
10
6
7
4
3
1
2
5
8
9
10

SHOUT nano User‘s Manual Version 1.0
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*IMPORTANT: For best performance, NAL Research only recommends the use of
the Sarantel SL3104 decafilar antenna (www.sarantel.com). Performance
degradation including dropped coverage and shortened battery life can occur if a
different antenna is used. NAL Research will void the warranty if the nano is
replaced with a non-Sarantel antenna.
The SHOUT nano package includes manuals, software, an AC wall adapter, and a
standard USB-to-mini USB cable. The nano is shipped with its internal Lithium-Ion
battery partially charged. User should fully charge the nano before use. There are
two ways of charging the nano. One is to use the supplied AC wall adapter. The
other is to connect to a standard USB device—make sure to use the USB cable
provided with the nano. With the AC wall adapter, the charging time is
approximately five hours. Charging time using a USB port depends on the type of
USB port. USB 1.0 should be able to charge the nano in about a day assuming the
port is capable of producing an output current of 100mA. USB 2.0 can charge in
about four hours assuming the current output of 1.5A. NAL Research offers
12VDC and 24-36VDC chargers sold as separate items. For pocket size solar
charges, NAL Research recommends any of the Solio® (www.solio.com) products.
While using the nano, a low battery warning message will appear when remaining
power is less than 10%.
The nano has a battery status icon on the top right corner of its LCD screen
indicating the charging status. When charging is complete the icon should show
five bars (not counting the last battery icon). The device can be safely operated
and does not need to be turned off while charging. The charging cycle will
complete quicker while the device is shut down.
WARNING!
All batteries can cause property damage, injury or burns if a
conductive material, such as jewelry or keys, touches exposed
terminals. The material may complete an electrical circuit and become
extremely hot. To protect against such unwanted current drain,
exercise care in handling any charged battery, particularly when
placing it inside your pocket, purse or other container with metal
objects.
Users should not disassemble the SHOUT nano for replacing battery. It
should be returned to NAL Research for services. Risk of explosion if
battery is replaced with an incorrect type. Dispose of the batteries
(nano) according to local, state and federal regulations or laws.
CHARGING THE
BATTERY

SHOUT nano User‘s Manual Version 1.0
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The SHOUT nano can be turned on by holding down the power/enter button
for approximately two seconds. Once the device is on, the arrow buttons
can be used to position the cursor over a menu icons and the enter button
can be used to select the highlighted icon. Each menu has a BACK button,
which returns the device to the previously accessed screen. On most menus,
frequently used options are programmed into two soft keys allowing quick and
easy access. The nano can be turned off at anytime by holding down the
power/enter button for approximately two seconds. Turning off the device does
not necessarily mean the tracking mode is turned off. Enabling and disabling
tracking mode can be accomplished under the Tracking menu. The device
automatically turns itself off after 90 seconds of inactivity.
Some options require the use of on-screen keyboards to enter information. Three
different keyboards are available. Picture below is an example of a keyboard for
entering waypoint labels. The up key can be pressed repeatedly to switch
between the keyboards. The four arrow buttons on the nano are
for navigating around the keyboards and enter button is for selecting a
highlighted character. While entering text, the position of the cursor in the text
box is shown as a thin, solid rectangular block. The entered text can be edited by
pressing the up arrow button until the cursor exits the keyboard into the text box
and begins to blink. The four arrow buttons can again be used to navigate and to
place over a character to be corrected. Pressing the enter button takes user back
to the keyboard exiting the text box. The number displayed on the right corner of
the LCD indicates the remaining allowable number of characters that can be
entered into the text box.
BASIC
NAVIGATION
USING THE
KEYBOARDS
Text Box
Keyboard
Done Clear
Enter Text 308
Q
E
R
W
T
Y
U
I
O
P
S
D
A
F
G
H
J
K
L
Z
X
C
V
B
N
M
.
Space
@
.com
Please send help
Remaining
number of
allowable
characters

SHOUT nano User‘s Manual Version 1.0
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|Home Screen
Immediately after powered up, the SHOUT nano momentarily displays the NAL
Research logo followed by the home screen. Device status symbols will be shown
along the top of the home screen. Some symbols will not appear until an event is
initiated such as sending or receiving a message.
denotes the Iridium transceiver is off. The Iridium transceiver is always kept
off to preserve battery life until a message is required to be transmitted.
denotes: (1) the Iridium transceiver is on with real-time signal strength
represented by the number of vertical bars and (2) SBD message transmission is
in progress. The signal strength can range from the lowest of zero to the highest
of five bars. During transmission, the antenna must have a clear view of the sky.
The nano cannot send reports from inside a building.
denotes the GPS receiver is off. The GPS receiver is always kept off to
preserve battery life until time, date or position information is needed.
denotes the GPS receiver is on with real-time satellite acquisition status
represented by the number of vertical bars. One bar represents valid time and
date fix, two bars represent 2-D fix or dead reckoning, three bars represent 3-D
fix with HDOP higher than 2.0 and four bars represent 3-D fix with HDOP less
than 2.0. Although the nano GPS receiver can often obtain a location fix when the
antenna is partially blocked (near buildings, in a room next to a window, etc.), it
is recommended that the antenna must have a clear view of the sky to minimize
acquisition time and better position accuracy.
HOME SCREEN
Status
Symbols
NAL Research Corp
© Copyrighted 2010
Check-In Way Point
Last Report
Date: 20-Jul-10
Time: 08:00AM
Lat: 38:45:8.7 N
Long: -77:28:58.3 W
20-Jul-10 08:00 AM
GPS
----
Iridium
-----
(10 min)
Messaging

SHOUT nano User‘s Manual Version 1.0
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denotes tracking mode is off when the tracking symbol is dimmed blue.
denotes tracking mode is on when the tracking symbol is bright white. Next
to the tracking symbol is the countdown timer to the next report.
denotes all the audio alerts are off.
denotes the audio alert is on.
denotes unread message(s) is in the Inbox.
denotes message(s) is in the Outbox ready to be sent or message(s) in
queue failed to send.
is the battery indicator with five bars being fully charged.
The current time and date are displayed with the formats defined using the
Settings/Time and Date menu. The GPS receiver has an internal clock and, as
long as the battery is not depleted and a valid position fix was previously
acquired, the SHOUT nano can recall the correct date and time. The message
―Date/Time unavailable‖ is displayed when the nano is unable to restore
information from the GPS receiver.
Immediately below date and time, the SHOUT nano displays four main icons each
representing a menu option—Messaging, Tracking, Utilities and Settings. Detailed
descriptions of each of these menu options are included in the next section. The
arrow buttons are used to place the cursor over an icon. The perimeter
of an icon lights up and a label underneath it appears when the cursor is placed
over it. The enter button is used to select the menu option.
Date/Time
Home Icons
Check-In Way Point
Last Report
Date: 20-Jul-10
Time: 08:00AM
Lat: 38:45:8.7 N
Long: -77:28:58.3 W
20-Jul-10 08:00 AM
GPS
----
Iridium
-----
(10 min)
Messaging
Home Icons

SHOUT nano User‘s Manual Version 1.0
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The last successful report sent by tracking or emergency notification is displayed
in the text box below the main icons. Check-In, Way Point, free-text and canned
messages are not considered as ―reports‖ and, therefore, will not be displayed on
the home screen even if a message was sent successfully. With limited space on
the LCD screen, only date, time, latitude, longitude and altitude are visible in
dimmed gray text. Additional information can be seen by pressing the arrow down
button. After the arrow button is pressed the text will change from gray to bright
white for better readability. Displayed text can be changed back to gray by
repeatedly pressing the left arrow button. The Last Report information is
saved on the nano‘s non-volatile memory. Even if battery power is removed, the
information can still be restored. All displayed GPS parameters are self-
explanatory except Vvel, which stands for vertical velocity.
Check-In soft key allows user to send a quick message with a single, easy-
accessed button. When the Check-In button is pressed from the home screen, a
second screen will appear requesting for confirmation. Once confirmed, the
SHOUT nano sends out a short code representing a Check-In message. If
Settings/Include GPS option is enabled, GPS location will be attached to the
Check-In message. Check-In messages with GPS location takes longer to
complete since the nano has to acquire a GPS fix first. Depending on the validity
of the stored ephemeris data or the Accuracy setting, it could take an additional
29 seconds. Check-In message uses the same canned message‘s short code
format.
A waypoint is a GPS location that user wants to identify and mark with a specific
name tag for future reference. When the Way Point soft key is pressed from the
home screen, the SHOUT nano immediately turns the GPS receiver on to acquire
Last Report
Check-In
(Soft Key)
Way Point
(Soft Key)
Check-In Way Point
Last Report
Date: 20-Jul-10
Time: 08:00AM
Lat: 38:45:8.7 N
Long: -77:28:58.3 W
20-Jul-10 08:00 AM
GPS
----
Iridium
-----
(10 min)
Messaging
Last Report
information lights up
when the or
button is pressed.

SHOUT nano User‘s Manual Version 1.0
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a fix. User then has the options to go back to the home screen without further
action, to re-acquire a new GPS fix, or to save the waypoint. Selecting the Next
option will bring up a full keyboard allowing user to enter the waypoint label. Use
the key to toggle between the keyboards.
A waypoint label can have up to 309 characters long. As each character is entered
the remaining allowable number of characters for the label is displayed on top of
the LCD. The Add option saves the waypoint into the nano‘s non-volatile memory
for later retrieval. The nano can store up to 1,000 waypoints. The oldest point is
overwritten as the memory becomes full. After saving a waypoint, user can also
send it to a NOC server. The server differentiates Way Point report from normal
tracking report by their short codes.

SHOUT nano User‘s Manual Version 1.0
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|Quick Start
Before use airtime must first be purchased from NAL Research or from any of
Iridium certified airtime resellers. The nano‘s IMEI number must be registered by
an airtime reseller to ―point‖ to a NOC server. User is recommended to read the
remaining of the manual to learn how to operate the nano as a messaging device.
However, as a tracking device, user can quickly set up the nano with just three
simple steps:
1. Go to Report Rate menu to set the reporting frequency .
2. Go to Track On/Off menu to enable tracking . The nano is now in
tracking mode and is ready to send position reports at a rate chosen in
Step 1.
3. Press the power On/Off button to put the nano to ―sleep‖ in between
reports. Or, if the power On/Off button is not pressed, the nano will
automatically put itself to sleep after 90 seconds of inactivity.
IMPORTANT: NAL Research can enable the SHOUT nano for use on the DoD
EMSS Gateway. However, accessing the EMSS Gateway is not authorized until the
nano is provisioned (sign up for airtime). Unauthorized attempts to access the
EMSS Gateway will result in immediate disabling of the offending device, which
must then be returned to NAL Research for repair. Please see webpage
https://sbd.pac.disa.mil for more information regarding DoD EMSS service
provisioning.

SHOUT nano User‘s Manual Version 1.0
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|Messaging Menu
The Messaging menu allows user to compose, save, view, and send canned or
free-text messages. There are six options under the Messaging menu including
Address Book, Compose, Inbox, Drafts, Outbox and Sent and a Check Mailbox
soft key.
The Address Book lists contacts created and saved into the SHOUT nano‘s
memory using NAL Research‘s SatTerm software. During setup SatTerm requires
connectivity between the nano and a NOC server to synchronize the lookup table
of short codes. As with canned messages, short codes are used to map real
addresses to a lookup table located at a NOC.
The nano can save 1,200 contacts in memory with a maximum contact name of
30 characters long. Each contact has its data stored in a three-line format. The
first line can have up to 30 characters, the second can have 50 characters and the
third can have 30 characters. The information contained in each line is defined by
developers.
Figure below displays an example of the formatted Address Book contact defined
by the NAL Research’s NOC server. The first line has the contact phone number,
the second line has the e-mail address and the third line has the home address.
Upon receiving a free-text or canned message from the nano referenced to a
specific Address Book contact, the NAL Research‘s NOC server forwards the
message to the e-mail address listed on the second line of the Address Book
contact. Application developers can define their own set of rules with information
contained in the Address Book contact so that their NOC servers can use to
determine the appropriate response.
MESSAGING
Check Mailbox
Address Book
Messaging
GPS
----
Iridium
-----
Address
Book

SHOUT nano User‘s Manual Version 1.0
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The Compose menu allows user to edit and send canned messages, free-text
messages or a combination of canned and free-text messages to a NOC server.
Three on-screen keyboards are available for information to be entered or
modified. The up key can be pressed repeatedly to switch between the
keyboards. When Compose is selected, the Message menu appears with three
options to choose from—Choose Canned Msg, Enter Text and Next.
The Choose Canned Msg option lists out canned messages user can select to send
to a NOC. Sending canned messages saves bandwidth and airtime cost because it
is only short codes that are being transmitted instead of the entire message body.
SatTerm is used to create and save canned messages into the SHOUT nano‘s
memory. During setup SatTerm requires connectivity between the nano and a
NOC server to synchronize the lookup table of short codes. As with the Address
Book, short codes are used to map the actual canned messages to a lookup table
located at a NOC. The short codes are defined by application developers and not
by the nano.
Scroll Up Scroll Dn
Message
Choose Canned Msg
Enter Text
Next
Page Up Page Down
Canned Messages
I am here.
Out of gas!!! Please send
On my way home.
Page Up Page Down
Address Book
Gene
Jesse
Sherrel
Peter
Stephanie
Gene
703-392-1136
[email protected]
9300 Courthouse Road
Manassas, VA 20110
Compose

SHOUT nano User‘s Manual Version 1.0
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The nano can store up to 600 canned messages. Figure on the previous page
displays examples of a few canned messages entered using SatTerm. Each
message is shown on a single line. Some canned messages are too long and can
only be partially displayed on the LCD screen. User can navigate by pressing the
up and down arrow buttons and by pressing the enter button to
show the entire message on the Details screen.
When a canned message is selected from the list, for example ‗Out of gas!!!
Please send‘ as shown in the figure below, the Details screen will appear to show
the complete message. User has the option to pick a canned message by pressing
the enter button to Select or the BACK button to go back to the original
list of canned messages. If the enter button is pressed, the Message menu will re-
appear with the selected canned message displayed in the text box. Scroll Up and
Scroll Dn soft keys are used to view part of the canned message that does not fit
inside the text box. Remove Canned Msg deletes the message from the text box
at anytime even after free-text is entered.
Enter Text option lets user create free-text messages with three on-screen
keyboards. Each free-text message is allowed to have up to 309 characters
because the Iridium 9602 limits outbound messages to 340 characters. These 309
characters are shared between a free-text message and any additional e-mail
addresses attached to it (including the semi-colon or space used as e-mail
address separator). Long e-mail addresses or multiple e-mail addresses will
reduce the number of characters available for the free-text message (see detailed
description in the next section). If a canned message is previously selected and
appears in the text box then the entered free-text will be appended to the canned
message.
Select
Details
Out of gas!!! Please send
help immediately.
Scroll Up Scroll Dn
Message
Remove Canned Msg
Enter Text
Next
Out of gas!!! Please send
help immediately.

SHOUT nano User‘s Manual Version 1.0
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After finish composing a message, the Next option is used to send the message to
a NOC server. A contact selected from the Address Book and e-mail addresses to
whom the message is destined must be entered through the Choose Contact and
Enter Emails options. Choose Contact opens the Address Book screen. Enter
Emails opens on-screen keyboards allowing user to enter e-mail addresses
separated by a semi-colon. The total number of characters of all e-mail addresses
including the semi-colons must be less than the difference between 309 and the
number of characters in the free-text message. The nano keeps track of the limit
and will prevent user from entering e-mail addresses longer than allowed.
Once all required information is entered, user can either Send the message or
Save as Draft. If Send is selected, a Success screen will appear to indicate that
the message has been added to the Outbox. The nano must be held with the
antennas having full view of the sky. If the Settings/Include GPS option is turned
on then GPS location will be added to the message. Messages with GPS location
takes longer to complete since the nano has to acquire a GPS fix.
Scroll Up Scroll Dn
Send To
Remove Contact
Enter Emails
Next
To: Gene
Emails: [email protected];
[email protected]; [email protected]
Scroll Up Scroll Dn
Options
Send
Save as Draft
To: Gene
Emails: [email protected];
[email protected]; [email protected]
Please bring
an extra pair of gloves
Scroll Up Scroll Dn
Message
Please send
Remove Canned Msg
Enter Text
Next
Done Clear
Enter Text 286
an extra pair of gloves

SHOUT nano User‘s Manual Version 1.0
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The Inbox folder contains all incoming read and unread messages with the newest
message on top of the list. Read messages have a white opened envelope icon
next to them. Unread messages have a green closed envelope icon next to
them. The arrow buttons are used to place the cursor over a message and the
enter button is used to read highlighted message. The message icon will
appear on top of the home screen when an unread message(s) is in the Inbox.
The speaker will provide an audible alert for all new incoming messages. The
SHOUT nano can store up to 690 messages in the Inbox.
The Drafts folder contains draft messages saved under the Compose menu. The
nano can store an approximately 190 draft messages with the newest message
displayed on top and the oldest message displayed on bottom of the list. The
arrow up/down buttons are used to place the cursor over a draft message. The
enter button is used to recall and display the highlighted message content.
Options/Edit takes user back to the Compose menu for editing and Options/Delete
removes the message from the Drafts folder. If Send is selected, a Success
screen will appear to indicate that the message has been added to the Outbox.
The nano must then be held in a position with the antennas having full view of the
sky. If the Settings/Include GPS option is turned on then GPS location will be
attached to the message. Messages with GPS location can take longer to complete
since the nano has to acquire a GPS position.
The Outbox folder contains either messages in queue ready to be sent or
messages failed to send. A message in the process of being sent has a << symbol
next to it. A message failed to send has an Xsymbol. And a message in queue
waiting to be sent has no symbol. Once a message is failed to send, it can stay in
the Outbox until user decides to either resend (Enqueue) or delete. The Outbox
can store ~170 messages with the oldest message on top of the list.
Drafts
Outbox
Inbox
Page Up Page Down
Outbox
xCheck-In
x Out of gas
<< Position Report
On my way home
Failed to send
Sending
Waiting to be sent

SHOUT nano User‘s Manual Version 1.0
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For each message queued in the Outbox, the nano attempts up to three times to
transmit. After three failures, the message will be dequeued to avoid draining the
battery. User has to manually requeue a message. If the nano is at a location not
suited for transmission, user has to monitor the Outbox and repeatedly requeue
until the message is successfully transmitted. The symbol appears on top of
the home screen when there is a queued or dequeued message(s) in the Outbox.
NOTE: The SHOUT nano will NOT resend ―failed messages‖ even after the Iridium
signal becomes available. User has to manually requeue a failed message(s) in
order to resend. This is to prevent unintentional depletion of battery power in
case there is large number of failed messages in the Outbox. Failed Cancel 911
message also needs to be requeued.
The Sent folder contains messages successfully sent to a NOC server. When the
enter button is pressed on a highlighted message, detailed information about the
message appears. The message can be deleted with the Delete soft key. Or the
Options soft key can be selected to resend, forward or delete the message.
Resend puts the message back on the bottom of the Outbox folder‘s sending
queue. Forward takes user back to the Compose menu for additional information
to be entered. User can then resend the message after modifying it or cancel the
process. Same as the Delete soft key in the Header menu, Delete permanently
removes the message from the Sent folder. The nano can store ~580 messages in
the Sent folder with the newest message displayed on top of the list.
There are four ways the SHOUT nano initiates a mailbox check for any pending
messages at the Iridium gateway:
1. User can manually force the nano to check the mailbox at anytime by
pressing the Check Mailbox soft key under the Messaging menu.
2. User can manually force the nano to check the mailbox at anytime using
the Utilities/Check Mailbox menu.
3. When tracking mode is enabled, the nano automatically checks the
mailbox each time it wakes up to send a position report.
4. When tracking mode is enabled and in addition to checking the mailbox
each time it wakes up to send a report, the nano also automatically wakes
up and checks the mailbox at a preset mailbox check rate. The mailbox
check rate is set using the Report Rate menu option. A position report will
not be sent when the SHOUT nano wakes up to check the mailbox unless
the mailbox check rate coincides with the tracking report rate.
Check
Mailbox
(Soft Key)
Sent

SHOUT nano User‘s Manual Version 1.0
23
The Check Mailbox menu can either be in Idle or Checking the Iridium gateway for
any pending messages to be downloaded. As the messages are being
downloaded, the nano shows the number of Unread messages in the Inbox and
the number of messages still Queued at the Iridium gateway to be downloaded.
Check
Check Mailbox
GPS
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Iridium
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Idle
Unread: 0
Queued: 0
Check Mailbox
GPS
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Iridium
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Checking…
Unread: 2
Queued: 4