ISG INFRASYS E380 User manual

Operating
Manual
© 2012, Infrared Systems Group Ltd. Rev. #1
English

Contents
1.0 Introduction 3
1.1 About Your Product 3
1.2 More Information 3
2.0 Regulatory Information 4
2.1 Declaration of Conformity 4
2.2 Safe Disposal 4
2.3 Export Obligations 4
2.4 End User Licence Standard Conditions 4
2.5 Safety Warnings and Exclusions 5
3.0 Getting Started 7
3.1 Parts and Controls 7
3.2 Charging the Battery 7
3.3 Inserting and Removing the Battery 8
4.0 General Operation 9
4.1 Power On and O 9
4.2 On-screen Display 9
4.3 Annotations and Meanings 9
4.4 Focus Range 10
4.5 Over-Temperature Warning 10
4.6 About Intelligent Focus 10
4.7 Intelligent Focus Sensitivity Modes 10
4.8 Colour Reference Bar 11
4.9 Direct Temperature Measurement 11
5.0 Advanced Operation 12
5.1 Zoom 12
5.2 Hot Spot Tracker 12
6.0 TAC-Grip Operation 13
6.1 Attaching/Removing the Grip 13
6.2 Parts & Controls 13
6.3 Laser Assist 13
6.4 Video Capture 14
6.5 Transmitter 14
7.0 TechnicalSpecifications 15
7.1 Engine Characteristics 15
7.2 Performance Characteristics 15
7.3 Physical Characteristics 15
7.4 Display Charecteristics 15
7.5 Optical Characteristics 15
7.6 Power Characteristics 16
7.7 Operational Characteristics 16
7.8 Desktop Charger 16
7.9 Truck Charger 16
7.10 TAC-Grip 16
8.0 Additional Information 17
8.1 Maintenance Information 17
8.2 Warranty Agreement 17
9.0 Trouble Shooting 19
9.1 Power and Charging 19
9.2 Performance and Imaging 19

3
1.0 Introduction
1.1 About Your Product
Thank you for purchasing your brand new, high-specicaon thermal imaging product from Infrared Systems Group
Ltd. Your product has been designed and manufactured in our technical facility, where it has been tested to meet the
requirements of the ISO 9001 quality standards.
All informaon provided in this and any other documentaon enclosed with your product is correct at me of going to
print and is subject to change without nocaon. For the purposes of these documents, Infrared Systems Group Ltd. is
somemes referred to as ‘ISG INFRASYS’. ISG Infrasys is a trading name of Infrared Systems Group Ltd.
We strongly recommend that you read through the Regulatory Informaon in the next secon of this Operang Manual
prior to using your thermal imaging product for the rst me.
1.2 More Informaon
Should you have any queries with regard to this or any other ISG INFRASYS thermal imaging product, please contact our
Customer Services team:
Infrared Systems Group Ltd.
Unit 14
Repton Court
Repton Close
Basildon
Essex
SS13 1LN
United Kingdom
[phone]
[phone]
info@isgre.co.uk
www.isgre.co.uk

4
2.0 Regulatory Information
2.1 Declaraon of Conformity
The EC Declaraon of Conformity for your model of ISG INFRASYS thermal imager is supplied as a separate document on
your Product Documents CD-ROM.
2.2 Safe Disposal
This symbol indicates the requirement for a separate waste collecon for electronic equipment, baeries and
accumulators. All ISG INFRASYS products displaying this symbol must be disposed of or recycled in accordance
with EU Direcves 2002/96/EC (WEEE) and 2006/66/EC (baeries).
This procedure is described as follows:
Upon reaching the end of its useful life, the thermal imager must be returned to Infrared Systems Group Ltd. in the United
Kingdom for suitable disposal under the WEEE direcves. ISG INFRASYS will arrange collecon at our expense, when
noed that the item is no longer required.
Accessory items requiring safe disposal, including baery packs, can be disposed of locally under the regulatory direcves
of your local authority.
2.3 Export Obligaons
The technology ulised in ISG INFRASYS thermal imagers is subject to export control regulaon by the Government of
the UK. Where an export licence applies, once obtained by ISG INFRASYS on behalf of the customer, all pares must
strictly adhere to the terms and condions pertaining to that licence. Otherwise, ISG INFRASYS’s authorisaon to provide
maintenance and further support may be suspended or withdrawn and criminal charges may result against both ISG
INFRASYS and the customer.
Where an export licence applies, a copy of the specic terms and condions pertaining to this licence is enclosed with your
product – all users are encouraged to become familiar with them. As an indicave (but not exhausve) guide, your ISG
INFRASYS thermal imager’s End User Licence Standard Condions are reproduced in the next secon.
2.4 End User Licence Standard Condions
1) This ISG INFRASYS thermal imager, (the “item”), is licensed by the BIS/DOD/DOC for export to Fire, Search and
Rescue end users only, solely for use in reghng, search and rescue operaons within the sovereign state of the
end user to whom it is originally exported. The export licence document, including all its terms and condions,
carries the force of law under the jurisdicon of the United Kingdom/United States.
2) The end-user must maintain the item in their possession at all mes and is responsible for its security against
the, loss, unauthorised access or use.
3) No loan or temporary surrender of the item is authorised.
4) No resale, donaon, transfer or disposal by other means of the item is authorised. Therefore, when the item
reaches the end of its service life, it must be returned to Infrared Systems Group Ltd. ISG INFRASYS will arrange
collecon at our expense, when noed that the item is no longer required.
5) Maintenance of the item is limited to roune preventave maintenance and installaon of eld replacement parts
only. Disassembly and/or repair of electrical/mechanical assemblies must only be performed by the manufacturer’s
designated service centres.
6) Sale, resale or loan of the item for temporary purposes such as demonstraon, rental or lease equipment is
prohibited.

5
7) If the item is lost, stolen or destroyed, or unauthorised people have access to it, this must be reported to Infrared
Systems Group Ltd. within 21 days. The report must include a descripon of the incident, to include as appropriate:
• Who had physical possession of the item
• What is being done to recover the item
• Police incident report number
• Steps taken to prevent another such event
• If unauthorised personnel had access to the item, who allowed this and what has been done to avoid
recurrence
8) The end-user must provide a leer of acknowledgement and acceptance of the export licence to ISG INFRASYS
prior to shipment of the item.
2.5 Safety Warnings and Exclusions
All users of ISG INFRASYS thermal imagers must read the following safety warnings and exclusions carefully.
1) ISG INFRASYS thermal imagers must only be used by personnel familiar with the usage and limitaons of a
thermal imaging device, including a general understanding of thermal images and how they are interpreted. It is
recommended that the user has gained experience with its usage in simulated emergency condions, such as a
controlled live burn situaon. Usage of the ISG INFRASYS thermal imager by unauthorised, unfamiliar or untrained
users in a hazardous atmosphere may result in injury or death.
2) The ISG INFRASYS thermal imager is not life support equipment and should not be used as such.
3) The ISG INFRASYS thermal imager provides a thermal image in normal vision-impairing condions and is designed
to augment any of your exisng Standard Operang Procedures. Failure to follow Standard Operang Procedures
in a hazardous atmosphere may result in disorientaon, injury or death, in the unlikely event that the equipment
should fail.
4) Always perform a visual check on the equipment prior to use to validate that it has not been damaged or degraded.
5) Never use the ISG INFRASYS thermal imager as the sole source of navigaon. If system failure occurs, you may
become disoriented or lost in a hosle environment, which could result in injury or death.
6) The ISG INFRASYS thermal imager is a complex, electro-opcal piece of equipment and, just like any other piece of
machinery or electronic system, is subject to potenal failures. Should a failure occur, the user will no longer have
access to the thermal images provided by the thermal imager. Taccal usage of this equipment must not deviate
from Standard Operang Procedures used by personnel who do not have the benet of the equipment.
7) While every eort has been made to ensure that your ISG INFRASYS thermal imager is both tough and reliable,
the thermal imager is a sophiscated electro-opcal system that will fail if it is abused or exposed to environments
beyond its design envelope.
8) Repeated exposure to high temperature environments without adequate periods for the unit to self-cool may
result in degradaon or loss of the thermal image, or damage to the internal components. Be sure to allow
adequate cool-down periods between high temperature exposures.
9) The ISG INFRASYS thermal imager will not provide images through glass, water, or shiny objects. These surfaces
act like reecve mirrors to the system.
10) The ISG INFRASYS thermal imager will not provide thermal images underwater.
11) Baeries supplied with the ISG INFRASYS thermal imager have been selected for specic performance values.
Replacement baeries must be obtained ONLY from an authorised ISG INFRASYS service centre. In addion:
• Never try to dispose of the baery pack by burning or through exposure to a heang device such as a
microwave oven – it could explode and cause injury.

6
• Never try to disassemble, repair or otherwise tamper with a baery pack.
• Never short-circuit the baery pack by contacng the terminals with a metal object.
• Never puncture the baery pack with a sharp object or strike with a hammer or other object.
12) Users should be conscious of the baery life. Only enter a hazardous environment when a full baery charge is
indicated on the baery charge indicator.
13) Failure to exit a hosle environment immediately on observaon of the low baery warning may result in system
failure in a hosle environment, which could result in injury or death.
14) The ISG INFRASYS thermal imager must be serviced only by authorised personnel. The thermal imager contains
high voltage components and therefore, the user should never remove the cover due to risk of shock.

7
3.0 Getting Started
3.1 Parts and Controls
1) Lens window
2) Power Buon
3) Baery compartment
4) Yellow Buon
5) Red Buon
6) Connector and dust cover
7) LCD Display
8) LED
9) Mounng bracket and lanyard ‘D’ ring
3.2 Charging the Baery
Informaon
All Baeries require a 14-hour charge cycle before the product’s rst use. Upon inserng the baery into the charger, a
short delay may occur prior to the iniaon of the charging sequence.
WARNING
Do not expose the baery charger unit and/or power adapter to rain or moisture.
Do not aempt to use a charging device to charge a non-ISG INFRASYS approved baery.
To install your Truck Charger, please refer to the installaon guide enclosed.
Always check the charging device is in good working order before each use.
Using a Desktop Charger
1) Connect mains adaptor to charger, then connect to
mains power outlet and switch on power.
2) Wait for the charger to start up.
3) Insert the baery into the charger.
Using a Truck Charger
1) Install device (see installaon guide).
2) Insert thermal imager and/or spare baery into
charger.
3) Release thermal imager and/or spare baery from
charger.

8
LED Indicators
1) Power on
2) Baery charging
3) Baery charged
4) Baery failure
3.3 Inserng and Removing the Baery
Inserng the Baery
1) Insert the baery into the baery compartment.
2) Push unl the baery ‘clicks’ into place.
Removing the Baery
1) Press the release catch.
2) Slide the baery out of the compartment.

9
4.0 General Operation
4.1 Power On and O
WARNING
Always t a fully charged baery prior to use in an emergency operaon.
Never disconnect the baery without undertaking the turn o procedure.
Power On
1) Press the Power buon.
2) LED lights connuously and start-up screen is
displayed, signifying that the start-up sequence has
been iniated.
3) Live thermal image is displayed with a DTM readout
given in the boom right corner to signify the thermal
imager is operang in Normal Imaging Mode.
Power O
1) Press and hold the Power buon.
2) Release when the desired acon symbol ( ) is
displayed.
4.2 On-screen Display
1) Mode
2) DTM Crosshair
3) Baery Status Bar
4) DTM readout
5) Colour Reference Bar
4.3 Annotaons and Meanings
1) DTM Crosshair
2) Baery 100%
3) Baery 75%
4) Baery 50%
5) Baery 25%
6) Baery <5% (ashing)
7) Over-Temperature Warning
8) High Sensivity Mode
9) Mid Sensivity Mode
10) Low Sensivity Mode
11) Power O
12) X2 Zoom
13) X4 Zoom
14) Hot Spot Tracker

10
4.4 Focus Range
This product has an approximate focus range of 1.0 metre to
innity (∞).
This means that objects that are imaged from less than 1.0
metre away may appear slightly blurred on the display.
4.5 Over-Temperature Warning
This indicator ( ) signies that the thermal imager’s internal electronics have reached temperatures outside normal
operang range, and therefore the thermal imager will shut down to preserve its life.
The thermal imager’s Over-Temperature Warning indicator will be displayed 30-seconds before the shutdown sequence
is iniated.
4.6 About Intelligent Focus
The Intelligent Focus feature enhances the thermal imager’s usability by enabling the user to opmise it’s imaging
performance based on the surrounding environment.
A trained and experienced user can enhance his vision by forcing the camera to operate in what he feels is the most
appropriate Sensivity Mode seng for a specic environment, at a specic me.
The thermal imager will automacally select what it believes to be the most appropriate Sensivity Mode, unless the user
chooses to override this seng. The user selects an alternave Sensivity Mode by simply poinng the thermal imager’s
crosshair at the desired object.
4.7 Intelligent Focus Sensivity Modes
High Sense Mode
This mode is automacally acvated when objects in its eld
of view are at room temperature or cooler. For example,
when you acvate your thermal imager and look around the
re staon, it will most likely be operang in High Sensivity
Mode. Likewise, High Sensivity Mode is automacally
selected when you are searching or navigang in a cold
smoke-lled basement.
Mid Sense Mode
This mode is automacally acvated when the temperature
of objects in its eld of view is elevated. This mode is
automacally acvated when there are objects in the eld of
view that are generally greater than 65°C or 150°F.
1000+ Plus Mode
This mode is automacally selected when the enre eld of
view exceeds 240°C or 475°F, or when the crosshair in the
centre of the viewing screen is directed to objects that are
generally greater than 240°C or 475°F. While operang in this
mode, the thermal imager is capable of imaging objects that
are in excess of 1000°C or 2000°F.

4.8 Colour Reference Bar
The Colour Reference Bar provides a visual indicaon of
the range of scene temperatures detected. It is displayed
on the right-hand edge of the screen and provides a point
of reference for the user to quickly idenfy the dierent
temperature ranges in the scene.
4.9 Direct Temperature Measurement
The Direct Temperature Measurement (DTM) feature gives a temperature readout of a xed point on the screen. The DTM
feature is accurate to ±5°C for 0°C - 100 °C, and ±10% for 101°C - 1000°C.
Informaon
The measured temperature is based on an assumed target emissivity of 0.95.
The measurement indicated is not a measure of air temperature.
Unless otherwise specied at the me of order, the unit of measurement (i.e Celsius or Fahrenheit) is preset at the factory
to the normal standard for the designated country.
11

5.0 Advanced Operation
5.1 Zoom
The Zoom feature enables the user to magnify the on-screen
image to enhance imaging performance form a distance.
Zoom On
1) From Normal Imaging Mode, press the Red buon.
2) The live image is magnied by a factor of 2 and the
X2 Zoom symbol is displayed.
3) To operate with X4 Zoom, press the Red buon again.
4) The live image is magnied by a factor of 4 and the
X4 Zoom symbol is displayed.
Zoom O
1) Press the Red buon to exit.
5.2 Hot Spot Tracker
The Hot Spot Tracker enables the user to track the hoest object in the scene, as well as measure the object’s temperature.
Informaon
The DTM temperature readout shall be removed whilst the Hot Spot Tracker is in use.
Hot Spot Tracker On
1) From Normal Imaging Mode, press the Yellow buon.
2) The Hot Spot Tracker crosshair ( ) tracks the
hoest pixel in the scene and displays its relave
temperature on-screen.
Hot Spot Tracker O
1) Press the yellow buon to exit.
12

13
6.0 TAC-Grip Operation
6.1 Aaching/Removing the Grip
Aaching a Grip
1) Align the grip with the mounng bracket on the
underside of the thermal imager.
2) Secure the grip using the locking wheel.
Removing a Grip
1) Undo the locking wheel and remove the grip.
6.2 Parts & Controls
1) Locking wheel
2) LED
3) Yellow Buon (if ed)
4) Red Buon (if ed)
5) Laser Assist
6) Blue Buon
7) Connector (if ed)
6.3 Laser Assist
The Laser Assist enables the user to highlight the locaon of hot spots, extension or other hazards to team members,
helping to improve communicaon.
Informaon
The Laser Assist is bore sighted to approximately 3 metres.
WARNING
Never aim the Laser Assist into a person’s face or eyes as this may cause permanent damage.
Laser Assist On
1) With the TAC-Grip aached, press and hold the Blue
Buon.
2) The laser beam is enabled.
Laser Assist O
1) Release the Blue buon.

14
6.4 Video Capture (oponal)
Video Capture enables the user to record and save videos and sll images, for review at a later date.
To Switch On/O
1) Press the Red buon, located on the handle.
2) The LED lights orange.
To Capture a Sll Image
1) Press the Yellow buon.
2) The LED lights red momentarily.
To Record a Video
1) Press and hold the Yellow buon for 3 seconds
(approx.).
2) The LED ashes red and green alternately.
3) Press the Yellow buon to Stop.
To Download Saved Files
1) Insert the Mini-USB lead into the connector on the
handle.
2) Insert the USB lead into the port on your PC.
3) The LED will glow orange.
4) Follow the on-screen prompts to view saved les or
select mass storage device via My Computer.
6.5 Transmier (oponal)
The Transmier enables the user to transmit live video from the thermal imager to an external receiver unit.
To Switch On/O
1) Press the Red buon, located on the handle.

15
7.0 TechnicalSpecifications
7.1 Engine Characteriscs
Detector Type: Uncooled Microbolometer
Sensor Material: Amorphous Silicon
Resoluon: 384 x 288
Spectral Response: 8 µm to 14 µm
Sensivity (nominal): <50 mK
Scene Update Rate: 50 Hz
Dynamic Range: >1000°C (imaging extends below -40°C)
Thermoelectric Cooler: None required
7.2 Performance Characteriscs
Modes of Operaon: Three
Operang Duraon: 20 minutes @ 120°C, 8 minutes @ 260°C
Operang Temperature: -35°C to ~450°C (limited exposure)
Storage Temperature: -25°C to +55°C if retained in carry case
DTM Range: -40°C to +1000°C
Spot Measurement Rao: 480:1
7.3 Physical Characteriscs
Dimensions (L x W x H): 210 mm x 150 mm x 105 mm
Weight (excluding baery): 1.3 kg
Shell Material: Radel
Shell Colour: Black
Hand-strap Material: Kevlar
IR Protecon Window Material: Germanium
Tripod Mount: ¼” BSW
Water Resistant: IP67, submerged at 1 metre for 30 mins
Drop Tested: 2.0 metres
Intrinsic Safety Compliance: ANSI/ISA-12.12.01-2007
7.4 Display Charecteriscs
Display Technology: LCD
Display Size (diagonal): 89 mm
Luminance: 250 cd / m2
7.5 Opcal Characteriscs
Lens Size: 12 mm
Focus Range: 1.0 m to ∞
Field of View (diagonal): 54˚

16
7.6 Power Characteriscs
Baery Technology: Li-Ion
Baery Weight: 0.2 kg
Operang Time: >3.5 hours
Recharge Time (nominal): <2.5 hours
Recharge Cycles: 1000+
7.7 Operaonal Characteriscs
Pushbuon Controls: Power, Zoom, Hot Spot Tracker
Start-up Time: < 10 seconds
Video Standard: PAL
Image Opmisaon: Automac
Colourisaon: Dual-transparent colour
Zoom: X2 and x4
7.8 Desktop Charger
Dimensions (L x W x H): 154 mm x 154 mm x 166 mm
Weight: 0.26 kg
Operang Temperature: 0°C to 30°C
Storage Temperature: -20°C to 55°C
PSU Supply Voltage: 12 V
Operang Voltage: 8 V nominal
Sealing: IP20
7.9 Truck Charger
Dimensions (L x W x H): 298 mm x 272 mm x 162 mm
Weight: 2.7 kg
Operang Temperature: 0°C to 30°C
Storage Temperature: -20°C to 55°C
PSU Supply Voltage: 12 - 24 V
Operang Voltage: 8 V nominal
Sealing: IP20
7.10 TAC-Grip
Dimensions (L x W x H): 106 mm x 90 mm x 211 mm
Weight: 0.3 kg
Operang Temperature: -35°C to ~450°C (limited exposure)
Storage Temperature: -25°C to +55°C if retained in carry case
Push Buon Controls: Laser Assist, Capture (oponal) / Transmier (oponal)
Output Port: USB
Sealing: IP67

17
8.0 Additional Information
8.1 Maintenance Informaon
Following use, the thermal imager should always be cleaned and inspected for damage. In the event of damage being
detected (for example, cracked or broken window or housing), the thermal imager should be withdrawn from service
immediately and returned to an authorised service centre for repair.
The thermal imager should be cleaned using warm soapy water and non-abrasive cleaners. Allow the thermal imager to
dry before replacing it into the carry case.
Ensure all baery contacts of the thermal imager and the baeries are clean and free from debris as this may prevent
electrical connecon.
It is recommended that the IR window and display be treated with an-fog soluons as used on SCBA/BA facemasks.
To ensure long service life, it is recommended that the thermal imager and its accessories are stored in a temperate
environment (15°C to 25°C, moderate humidity) at all mes.
The baeries should always be removed from the thermal imager before storage for extended periods.
8.2 Warranty Agreement
Infrared Systems Group Ltd. warrants the thermal imager and its accessories to be free from defects in materials and
workmanship for a period of twenty-four (24) Months from the date of shipment from the factory. This warranty is in lieu
of all other warranes expressed or implied.
This warranty applies to the following:
• Thermal imager
• Baeries
• Baery charger system
• Carry case
• Standard and oponal accessory items
This warranty does not apply to fabric components as they can be adversely aected by undue exposure to heat, sun,
ozone or other hosle condions.
Warranty Disclaimer
This warranty shall be null and void if ISG INFRASYS determines that the thermal imager or its accessories have been
damaged by neglect, misuse, accident, abuse, power surges, over-exposure to heat, abnormal wear and tear, or other
perils outside the design tolerances of the thermal imager.
The following addional condions shall void all warranes:
• Unauthorised repair, modicaon or alteraon of the thermal imager and/or its accessories
• Damage caused by failure to use and/or maintain the thermal imager and/or its accessories in accordance
with the manufacturer’s wrien instrucons
• Damage in shipping
• Damage caused by use of a non-approved baery or baery charger
• Non-service related damage
• Damage caused by improper storage or transportaon
Informaon
THE USE OF NON-FACTORY AUTHORISED PARTS OR COMPONENTS, OR FAILURE TO MAINTAIN AND USE THE SYSTEM AS
DIRECTED IN THE OPERATING MANUAL, VOIDS ALL WARRANTIES.

18
Responsibilies of ISG INFRASYS Under The Warranty
Provided the end user/distributor detects and reports (in wring) defects to ISG INFRASYS within the warranty period, ISG
INFRASYS shall either repair or replace either the components or the System, at its sole opon, once its responsibility has
been determined under the warranty. This repair/replacement shall be the user’s sole and exclusive remedy.
ISG INFRASYS shall determine responsibility under the warranty and advise the end user/distributor of warranty coverage
or any charges associated with repair/replacement of components or the system outside warranty-covered repair/
replacement.
Following a warranty repair by ISG INFRASYS, all carriage, insurance and freight costs associated with the shipment of the
material back to the end user/distributor, shall be borne by ISG INFRASYS.
Any such repair, whether under warranty or otherwise, shall not be construed as an extension of the warranty period.
Responsibilies of the End User and/or Distributor Under the Warranty
To maximise speed of return and repair, ISG INFRASYS operates the Service Direct facility, available to all customers within
the European Union – please contact ISG INFRASYS for full details and to obtain an RMA code (see below). In all other
cases, the end user shall return the unit to the authorised ISG INFRASYS distributor from whom the thermal imager was
purchased. Thereaer it is the responsibility of the distributor to return the unit in accordance with the instrucons herein.
The end user/distributor shall obtain a Returned Material Authorisaon (RMA) code prior to returning the thermal imager
or accessory. The end user/distributor shall ship the returned materials to ISG INFRASYS with the RMA code prominently
displayed on the outside of the packaging and a headed leer with the return address and a brief descripon of the fault
placed inside the package.
Non-Warranty Repairs
In the event that ISG INFRASYS determines that the repair is not covered by the warranty, ISG INFRASYS shall inform
the end user/distributor and provide an esmated cost of repair. Upon receipt of a purchase order from the end user/
distributor, ISG INFRASYS shall undertake the repair and return the thermal imager. All carriage, insurance and freight costs
shall be borne by the end user/distributor. Any such repair, whether under warranty or otherwise, shall not be construed
as an extension of the warranty period.
Transfer of the Warranty
ISG INFRASYS’s obligaons under this warranty are limited to the original end user unless prior wrien consent has been
issued by ISG INFRASYS to transfer the Product to another locaon, end user or applicaon.

19
9.0 Trouble Shooting
If you are experiencing problems with your product, please refer to this checklist. If the problem persists, please contact
ISG INFRASYS Customer Services or your local distributor.
9.1 Power and Charging
Issues Soluons
Thermal imager will not turn on Ensure baery is inserted correctly
LED will not light Ensure baery is inserted correctly
Thermal imager switches o by itself Replace/charge the baery
Baery will not charge Clean baery charging contacts
9.2 Performance and Imaging
Issues Soluons
Power is on but screen is black Ensure no water or glass items are impeding the view
Image is a reecon of the user Ensure no obstacles are impeding the view
Image appears blurred Ensure the lens window is clean
Thermal imager will not focus Ensure the lens window is clean