ISHIDA IL-EMZ User manual

IL-EMZ
Service Manual
COUNTRY: CAN. USA 2008.09.10
IMPORTANT
•Read this manual thoroughly, and do not perform
installation, operation, maintenance, or inspection
unless you fully understand all of the contents.
•Keep this manual in a safe place where you can refer
to it easily while installing, operating, and carrying out
maintenance or inspections.

© ISHIDA Co., Ltd. 2008
All rights are reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means mechanical, electronic, photocopying, recording, or otherwise
without prior written permission of ISHIDA. The information contained in this manual is subject to change
without notice.

IL-EMZ Service Manual i
IMPORTANT NOTICE
This manual explains the procedures to perform installation, operation, service, or maintenance of the
machine.
Those who handle the machine must be aware of the hazards involved. These dangers may not be obvious,
so it is imperative to follow the instructions detailed in this manual when installing, operating, inspecting, or
servicing the machine. Therefore, we recommend that you thoroughly read and understand this manual
before installing, operating, inspecting, or servicing the machine, and keep this manual in a safe place
where you can refer to it whenever necessary.
ISHIDA is not liable for any damage, loss or injury that results from incorrect operation, insufficient caution,
unauthorized modifications to the machine, or failure to follow the instructions contained in this manual.
In the recent weighing industry, the latent hazards involved with handling the machine have increased due
to new materials, new processing methods, and higher processing speeds, and it is impossible to predict all
of the possible dangers.
Likewise, there are far too many operations which cannot or should not be performed to fully describe all of
them in the manual. Please assume that any handling or operation not specifically described in this manual
should never be performed.
Safety countermeasures should be carefully considered and implemented before performing any
installation, operation, inspection, or maintenance procedure not specifically described in this manual or
indicated on the machine itself.
CHANGE IN SPECIFICATIONS
Machine specifications and accessories may be changed at any time due to improvements or other
reasons. Consult with your ISHIDArepresentative at any time to confirm the actual specifications of the
purchased machine.
ERRORS AND OMISSIONS
The information in this manual has been carefully checked and is believed to be accurate. However, please
understand that the descriptions in this manual may not agree with the actual machine due to machine
improvements. The information is subject to change without prior notice in the future. ISHIDA assumes no
responsibility for clerical, typographical or proofreading errors, or omissions.
LIMITATIONS OF LIABILITY
ISHIDA assumes no responsibility for special, indirect, or consequential damages, loss of profits or
commercial loss in any way connected with the machine, whether such claim is based on contract, warranty,
negligence, or strict liability.
ISHIDA shall assume responsibility for problems with the machine or the system based on an individual
maintenance contract. However, ISHIDA shall not be responsible for secondary problems.
ISHIDAassumes no responsibility for the user's programming of this machine, or any consequence thereof.
In no event shall ISHIDA be responsible for warranty, repair, or other claims regarding the machine unless
ISHIDA’s analysis confirms that the machines were properly handled, stored, installed, and maintained and
not subject to contamination, abuse, misuse, or inappropriate modification or repair.

ii IL-EMZ Service Manual
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PRECAUTION SYMBOLS
This machine is manufactured for use according to proper procedures by a qualified operator and only for
the purposes described in this manual.
Warning symbols in this manual are divided into three categories, depending on the level of danger, or
seriousness of potential injury. The definition of each of these warnings and precautions is shown below.
Failure to heed these warnings or precautions may result in bodily injury or damage to the machine.
Indicates information that, if not heeded, is likely to result in loss of life or serious
injury.
Indicates information that, if not heeded, could possibly result in loss of life or serious
injury.
Indicates information that, if not heeded, could result in relatively serious or minor
injury, damage to the machine, or faulty operation.
SAFETY CONSIDERATIONS
This service manual contains information necessary for servicing the machine. To ensure the safety and
long operating life of this machine, it is important to observe the following precautions:

•Servicing is to be done by qualified service personnel only
These service instructions are for use by qualified service personnel who fully understand the potential
hazards involved. To avoid any possible danger, do not perform any service procedures unless qualified
to do so.
•Perform only the specified service procedures
To ensure personal safety, do not perform any service procedures that are not specifically mentioned in
this manual.
•Avoid servicing while power is being supplied
The power supply to the machine is disconnected only when the electrical plug is removed from the
electrical outlet. For protection against electrical shock, remove the plug before performing any servicing
to the machine. Servicing the machine while power is being supplied and opening or removing covers or
enclosures should be avoided as much as possible. When servicing cannot be performed by any other
means, service personnel should take precautions against the danger of electrical shock or other
potential hazards involved.
•Take precaution against residual electrical charge hazard
Capacitors inside the machine may still hold an electrical charge even after power is disconnected.
•Use the same type of fuses and components for replacement parts
To avoid the potential hazards involved, do not replace fuses or components with types other than those
specified in the parts list for this machine.

IL-EMZ Service Manual iii
TABLE OF CONTENTS
Chapter 1 INSTALLATION
1.1 SPECIFICATIONS............................................................................1-2
1.2 NAME OF EACH PART....................................................................1-4
1.2.1 FRONT VIEW.............................................................................1-4
1.2.2 REAR VIEW...............................................................................1-4
1.3 OUTER DIMENSIONS.....................................................................1-5
1.4 PREPARATION FOR INSATALLATION............................................1-6
1.4.1 UNPACKING..............................................................................1-6
1.4.2 THINGS TO BE PREPARED .....................................................1-6
1.5 PRECAUTIONS FOR INSTALLATION.............................................1-7
1.5.1 GENERAL PRECAUTIONS.......................................................1-7
1.5.2 MAINTENANCE PRECAUTIONS..............................................1-7
1.5.3 PROHIBITED LOCATIONS........................................................1-7
1.5.4 PRECAUTIONS FOR POWER SUPPLY ...................................1-7
1.6 HARDWARE INSTALLATION...........................................................1-8
1.7 FINALIZING INSTALLATION............................................................1-9
Chapter 2 SETUP MODE
2.1 ENTERING SETUP MENU ..............................................................2-2
2.2 EXPIRY DATA SETTING..................................................................2-3
2.3 PASSWORD SETTING ....................................................................2-5
2.4 REFERENCE DATA SETTING.........................................................2-6
2.5 TOTAL SETTING..............................................................................2-8
2.6 PRESET REPORT SETTING...........................................................2-9
2.7 DATE FORMAT SETTING.............................................................. 2-11
2.8 KEY IMAGE SETTING...................................................................2-12
2.9 SYSTEM DATA SETTING ..............................................................2-16
2.10 BARCODE SETTING.....................................................................2-20
2.11 ITEM CODE SETTING...................................................................2-22
2.12 PLU UPDATE SETTING.................................................................2-23
2.13 SERIAL NO. SETTING...................................................................2-26
2.14 BATCH PRINT SETUP SETTING ..................................................2-27
2.15 MEMORY I/O SETTING.................................................................2-28
2.16 DEFAULT DATA SETTING .............................................................2-31

iv IL-EMZ Service Manual
Chapter 3 TEST MODE
3.1 ENTERING TEST MENU .................................................................3-2
3.2 KEY CHECK...................................................................................... 33
3.3.1 STROKE KEY CHECK...............................................................3-4
3.3.2 TOUCH PANELADJUSTMENT.................................................3-5
3.3 SELF DIAGNOSTIC.........................................................................3-7
3.4 MEMORY CLEAR.............................................................................3-9
3.5 DISPLAY CONFIRMATION............................................................3-10
3.6 PRINTER ADJUSTMENT...............................................................3-12
3.7 PROGRAM NUMBER ....................................................................3-20
3.8 COMMUNICATION CHECK...........................................................3-21
3.9 OPTION CHECK............................................................................3-22
3.10 MEMORY DATA MODIFICATION...................................................3-23
3.11 TIME AND DATE SETTING............................................................3-26
Chapter 4 SYSTEM MODE
4.1 ENTERING SYSTEM SETTING MENU...........................................4-2
4.2 SALES MODE SETTING..................................................................4-3
4.3 MACHINE NUMBER SETTING........................................................4-4
4.4 HOLD DATA SETTING.....................................................................4-6
4.5 AUTO PROGRAM SETTING............................................................4-8
4.6 OPTION SETTING.........................................................................4-10
4.7 CASSETTE SETTING....................................................................4-13
4.8 LABEL SPEC SETTING.................................................................4-16
4.9 LABEL FORMAT SETTING............................................................4-21
4.10 PRINT SETTING ............................................................................4-22
4.11 FILE CHECK SETTING..................................................................4-24
4.12 FILE SAVE AND LOAD ..................................................................4-25
4.12.1 FILE DOWNLOAD ...................................................................4-25
4.12.2 FILE UPLOAD..........................................................................4-28
4.12.3 FILE DELETION.......................................................................4-31
4.13 FREE MASTER SETTING .............................................................4-33
Chapter 5 MECHANICAL ASSEMBLY
5.1 CASSETTE UNIT.............................................................................5-2
5.2 MAIN BODY UNIT............................................................................5-4
5.3 DISPLAY UNIT .................................................................................5-6

IL-EMZ Service Manual v
Chapter 6 ELECTRIC ASSEMBLY
6.1 ELECTRIC BLOCK DIAGRAM.........................................................6-2
6.2 MAIN PC BOARD (P-910R-2)..........................................................6-3
6.2.1 BOARD LOCATION ...................................................................6-3
6.2.2 I/O SIGNALS..............................................................................6-4
6.3 THERMAL PC BOARD (P-964-3).....................................................6-7
6.3.1 BOARD LOCATION ...................................................................6-7
6.3.2 I/O SIGNALS..............................................................................6-8
6.4 CONTROL CONSOLE PC BOARD (P-917B-2).............................6-10
6.4.1 BOARD LOCATION .................................................................6-10
6.4.2 I/O SIGNALS............................................................................6-11
6.5 CONNECTOR JUNCTION PC BOARD (P-918A-1).......................6-12
6.5.1 BOARD LOCATION .................................................................6-12
6.5.2 I/O SIGNALS............................................................................6-12
6.6 LAN PC BOARD (P-967-1).............................................................6-14
6.6.1 BOARD LOCATION .................................................................6-14
6.6.2 I/O SIGNALS............................................................................6-14
6.7 DISPLAY JUNCTION PC BOARD (P-919B-3)...............................6-15
6.7.1 BOARD LOCATION .................................................................6-15
6.7.2 I/O SIGNALS............................................................................6-15
6.8 SWITCHING POWER SUPPLY (2H113WI) ...................................6-17
6.8.1 BOARD LOCATION .................................................................6-17
6.8.2 I/O SIGNALS............................................................................6-18
APPENDIX A LABEL FORMATTING
A.1 LABEL FORMAT TABLE..................................................................A-2
A.2 LABEL FORMAT TABLE CONFIGURATION...................................A-3
A.3 PRINTING POSITION CHANGE......................................................A-4
A.4 PRINT SIZE CHANGE .....................................................................A-5
A.5 FIXED CHARACTER CONTENT CHANGE.....................................A-6

vi IL-EMZ Service Manual
memo

Chapter 1 INSTALLATION
IL-EMZ Service Manual 1-1
Contents
1.1 SPECIFICATIONS............................................................................ 2
1.2 NAME OF EACH PART.................................................................... 4
1.3 OUTER DIMENSIONS..................................................................... 5
1.4 PREPARATION FOR INSATALLATION............................................ 6
1.5 PRECAUTIONS FOR INSTALLATION............................................. 7
1.6 HARDWARE INSTALLATION........................................................... 8
1.7 FINALIZING INSTALLATION............................................................ 9
INSTALLATION
1

Chapter 1 INSTALLATION
1-2 IL-EMZ Service Manual
1.1 SPECIFICATIONS
No. Item Specifications
1 Operating environment
1.1 Temperature range -5°C - 40°C
1.2 Operating humidity 20% - 85% (Non condensing)
2 Outer dimensions
2.1 Main body W285 × D368 × H645mm
2.2 Scale unit W300 × D270 × H88mm
3 Mass
3.1 Main body 19kg
4 Power supply CAN, USA: AC110-120V 50/60Hz 4A
5 Display unit 10.4-inch TFT color liquid crystal VGAwith backlight
(640 × 480 dots)
6 Printing method Direct thermal method
7 Thermal head LH4114K (TDK) 3-inch (640 dots), 8 dots/mm
8 Print speed 100mm/sec
9 Effective print size 78mm
10 Label size
10-1 Label width 30 - 80mm
10-2 Label length 30 - 150mm
10-3 Backing paper width 32 - 82mm
11 Label diameter
11-1 Core inner diameter
φ 76mm
11-2 Max. outer diameter
φ 2240mm
12 Keys
12-1 Touch panel 212mm × 159mm
12-2 Stroke key 24 keys
13 I/O Ethernet:1ch
RS-232C:2ch
PCMCIA:2ch
I2NET:2ch(ISHIDA Original Protocol)
14 Program storage medium
14-1 Flash ROM (1MB) Boot program
14-2 Compact Flash (32MB) OS + Application program
15 Memory capacity *The registration number varies depending on the total memory
capacity.
15-1 PLU master 511 characters, 4,000 PLUs, 5 prices
15-2 Additive master 511 characters, 9,999 additives
15-3 POP master 39 characters, 999 POPs
15-4 Comment master 511 characters, 99 comments
15-5 Origin master 39 characters, 9,999 origins
15-6 Storage temperature master 119 characters, 99 temperatures
15-7 Storage method master 119 characters, 99 methods
15-8 Free master 1 511 characters, 99 messages
15-9 Free master 2 511 characters, 99 messages
15-10 Free master 3 511 characters, 99 messages
15-11 Free master 4 511 characters, 99 messages
15-12 Free master 5 511 characters, 99 messages
15-13 Format master 99 characters, 2,048 bytes/format
15-14 Label master 99 labels
15-15 Department name master 13 characters, 9,999 names
15-16 Group name master 13 characters, 9,999 names
15-17 Class name master 13 characters, 9,999 names
15-18 Sales promotion master 99 images, 99 comments, 999 origins
15-19 Store master 9,999 stores,

Chapter 1 INSTALLATION
IL-EMZ Service Manual 1-3
No. Item Specifications
48 characters/store name, 48 characters/store address
15-20 Tray master 9,999 trays, 10 characters/tray
15-21 Memo preset keys 56 items (28 items x 2 pages)
15-22 Classification preset keys 36 types (5 ranges/type)
16 Barcode print
17 POS code system NON-PLU 13 digits, NON-PLU 8 digits
PLU 13 digits, PLU 8 digits
18 POS types 5-digit standard code, 6-digit code including check price,
6-digit code including flag, 5-digit code including check price,
6-digit code + 5-digit price
19 Durability
19-1 Number of label issues 16.2 million labels.(label length 42mm, 9,000 labels,
360 operation days, 5 years, 721km)
19-2 Printer frame drawer 7,300 times (4 times/day, 360 days × 5 years)
19-3 Display angle adjustment
frequency 3,650 times (2 times/day, 360 days × 5 years)
19-4 Volume adjustment
frequency 7,300 times (4 times/day, 360 days × 5 years)
19-5 LCD backlight 40,000 hours (10.9 years on the assumption of 10 hours/day)
19-6 Power switch 10,000 times, 6.8 years on the assumption of 4 times/day

Chapter 1 INSTALLATION
1-4 IL-EMZ Service Manual
1.2 NAME OF EACH PART
1.2.1 FRONT VIEW
Touch panel
Stroke keys
Power switch
Label outlet
Label cassette
Brightness
adjustment dial
Lighter
Darker
1.2.2 REAR VIEW
Rear Connectors
(Located in the rear cover)

Chapter 1 INSTALLATION
IL-EMZ Service Manual 1-5
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1.3 OUTER DIMENSIONS
(Unit: mm)

Chapter 1 INSTALLATION
1-6 IL-EMZ Service Manual
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1.4 PREPARATION FOR INSATALLATION
1.4.1 UNPACKING
Confirm that the following things are packed.
•Main body
•Scale unit
•Grounding cable
•Tool: Plus Screw driver
•User’s manual
•Cleaning pen
NOTE: Parts are fixed with adhesive tapes so as not to move when transported.
Remove these tapes when unpacking.
1.4.2 THINGS TO BE PREPARED
•IF-21FD
•3.5-inch 2DD floppy disk in which the user's data is recorded
•I2NET cable (D-sub 9 pin -modular)
•Labels

Chapter 1 INSTALLATION
IL-EMZ Service Manual 1-7

1.5 PRECAUTIONS FOR INSTALLATION
1.5.1 GENERAL PRECAUTIONS
 DO NOT PUT HANDS IN THE MACHINE
When you need to put your hand inside the machine, always push the Emergency Stop Button first.
Never put your hand inside the machine.

 ALWAYS KEEP HANDS AWAY FROM THE MOVING PARTS
When the power is turned ON, some parts may still move after a commodity or tray has been called,
and your hand may get caught in the machine.
 DO NOT PUT YOUR HAND INSIDE THE POWER SUPPLY UNIT
There is danger of electric shock if you touch the inside of the Power Supply Unit. Never touch
directly or spill water into the unit. Also, never touch the Main Power Switch with wet hands.
 DO NOT DISASSEMBLE OR MAKE ANY ALTERATIONS TO THE MACHINE
The machine can be damaged if disassembled incorrectly. Making any alterations without
permission, or removing any parts other than those specified, may cause a serious accident or
injury.
 HANDLE WITH CARE AS THIS IS A PRECISION MACHINE
Bumps or shocks to the machine can cause damage.
1.5.2 MAINTENANCE PRECAUTIONS
•Keep the area around the machine clear of any dust and debris.
•Do not leave screws or other foreign objects in the machine after performing routine maintenance
since this can cause major damage to the machine when the electrical switch is turned on.
•Always remove wires by holding the connector and pulling to disconnect.
Do not disconnect by pulling on the wires themselves since this may cause a wire to snap or
damage the connection.
•Before disassembling or adjusting this machine, make sure you thoroughly understand and follow
each step in the order indicated in this manual.
1.5.3 PROHIBITED LOCATIONS
Do not install the machine in the following types of places:
• Places subject to high temperatures or high humidity
• Places exposed to direct sunlight
• Places where water or other liquids are easily spilled on the machine
• Places subject to excessive vibration or unstable foundations
• Places exposed to direct cold air from air conditioners or refrigerators
• Places where the floor or foundation is unstable
• Places subject to a lot of dust or dirt
• Places with large voltage fluctuations
1.5.4 PRECAUTIONS FOR POWER SUPPLY
Do not use an unspecified power supply.
• Use a power supply with rated voltage ground.
• Prepare a dedicated power source.
A power supply that generates voltage variation may cause a malfunction.
•To avoid any potential electrical shock, securely attach the ground wire to the grounding provision.

Chapter 1 INSTALLATION
1-8 IL-EMZ Service Manual

1.6 HARDWARE INSTALLATION
1. Install the main body to be able to see
the display clearly and perform the key
operation easily.
2. Make sure that the machine is
grounded at the power supply outlet.
3. Insert the power plug into the outlet.
4. When connecting other devices, connect them according to the following.
Other machine of the master/satellite system I2NET (INLINE) (Dsub 9 pin)
Optional printer······················································I2NET (OPTION1) (Modular jack)
IF-21FD·································································I2NET (INLINE) (Dsub 9 pin)
Journal printer·······················································RS-232C
5. Fix the harnesses.
NOTE:
Nylon clamps to fix harnesses are not
attached. Prepare the nylon clamps
beforehand with their sizes according to
the number of the connected harnesses.
Fig.1 Rear Connectors
(Located in the rear cover)
6. Load labels to be used by the user. Refer to “Label Replacement” in the User’s Manual.
(CAN,USA)

Chapter 1 INSTALLATION
IL-EMZ Service Manual 1-9


1.7 FINALIZING INSTALLATION
Call up a product, place a load on the weighing platter, and issue a label.
After issuing the label, clear the result.
Connect the IF-21FD and save the settings.
Explain the operation method and precautions to the user.
Operation check
Set content save
Operation explanation

Chapter 1 INSTALLATION
1-10 IL-EMZ Service Manual
memo

Chapter 2 SETUP MENU
IL-EMZ Service Manual 2-1
Contents
2.1 Entering setup menu ............................................................................... 2
2.2 Expiry Data Setting.................................................................................. 3
2.3 Password Setting..................................................................................... 5
2.4 Reference data Setting............................................................................ 6
2.5 Total Setting............................................................................................. 8
2.6 Preset report Setting................................................................................ 9
2.7 DATE FORMAT SETTING......................................................................11
2.8 Key image setting.................................................................................. 12
2.9 System data setting............................................................................... 16
2.10 Barcode setting...................................................................................... 20
2.11 Item code setting................................................................................... 22
2.12 PLU update setting................................................................................ 23
2.13 SERIAL No. setting................................................................................ 26
2.14 BATCH PRINT SETUP setting............................................................... 27
2.15 Memory i/o setting................................................................................. 28
2.16 Default data setting................................................................................ 31
SETUP MODE
2

Chapter 2 SETUP MENU
2-2 IL-EMZ Service Manual
2.1 ENTERING SETUP MENU
1. Ensure that the Main Menu screen is
displayed.
Then, touch the [SETUP] button on the
screen.


2. The Setup Menu screen appears.
To display the next page, enter [9][9][9]
using numeric keys on the operation
panel and touch the [PAGE] button on
the screen.
Ä



3. The second page of the Setup Menu
screen appears.
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