ISLAND PELLET STOVES LUNDY 5 User manual

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
LUNDY 5 - Wood Pellet Stove Operation Manual
Operation
Manual

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
Hello Lundy 5 Owner,
Thank you for choosing our Lundy 5 stove, we hope you will enjoy the benefits of all our efforts to
bring you the best in advanced pellet stove technology.
We set out to deliver a range of stoves that produce renewable heat with the lowest levels of
particulate emissions so now you can reduce your use of fossil fuels, ensure least impact on local air
quality inside and outside your home while enjoying the age old wonder of a wood fire.
Your stove is only approved for operation if correctly installed and commissioned by Island Pellet
Stoves ltd. For ongoing safe and efficient operation the routine cleaning and servicing of the stove
as set out in this manual is essential.
We insist that you read this Operation Manual in full and follow our guidance on how to operate
your stove. Once you have read the full instructions and been through the training session by our
approved installer there is a short ‘refresher’step by step guide at the back of the manual you can
refer to.
We take pride in our products and our Lundy stove was created to satisfy a gap in the pellet stove
market so if there is anything you think we can do to improve our service or product we are only too
keen to get your feedback, so please get in touch.
If you have a problem with your stove –call us ! we want to hear all about it and help you put it right.

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Lundy 5kW Operation Manual
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SAFETY
Before using your stove please familiarise yourself with the safety instructions below:
•It is forbidden for the stove to be used by children
•Do not operate the stove with the door open. It is a ‘Closed Door’ unit.
•Do not operate the stove with the wood pellet fuel hatch open
•Do not place objects on top of the stove as the surface will get very hot.
•We recommend a safety guard to be used to prevent children or animals from touching the stove.
•The safety and adjustment devices must not be modified without the authorisation or indications of the
manufacturer. Only use replacement parts recommended by the manufacturer.
•Do not pull, disconnect, or twist the electrical cables leaving the stove, even if disconnected from the
electrical power supply mains.
•Do not close or reduce the dimensions of the airing vents in the place of installation.
•External Ventilation requirements in accordance with Building Regulations, Approved DocumentJ.
•The appliance, especially the external surfaces, will be hot to touch when in operation and that due care
will need to be taken.
•Avoid direct contact with parts of the appliance that tend to heat up during operation.
•Check for the presence of any obstructions before switching the appliance on following a prolonged
standstill period.
•It is recommended to position the power supply cable in a way that it does not come into contact with
hot parts of the appliance. The power supply plug must be accessible after installation.
•Only use EN Plus 6mm wood pellets.
•This appliance must not be used to burn coal, wood logs, briquettes, waste or fuel not recommended
by themanufacturer.
•Do not use any inflammable liquids for ignition.
•During the pellet filling phase do not allow the bag of pellets to come into contact with the stove top.
•Thestove has been designed to function in normal climatic conditions. In particularly adverse conditions
(strong winds, freezing) safety systems may intervene that switch the stove off. If this occurs, contact
the technical after-sales service and always disable the safety system.
•Flues need to be swept clean annually. If the flue should catch fire, request help from the fire service
and switch off the device.
•If the stove should block or stop feeding when running, indicated by the signal on the display and it is
not due to lack of routine maintenance, contact us.
•The user will need to adhere to any necessary safety clearances from combustible materials and
guidance on protecting against the risk of fire in and outside the radiation area.
•Properly installed and operated this appliance will not emit fumes. Occasional dust/ash can escape
during de-ashing and re-fuelling. Persistent fume emission is potentially dangerous and must not be
tolerated. If fume emission does persist, then the following immediate actions should be taken:
- Stop stove
- Open doors and windows to ventilate the room.
- Let the fire go out and keep door and hatch of the appliance closed.
- Do not attempt to re-light the fire until cause of fume has been identified, if
necessary seek advice from Island Pellet Stoves.

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
OPERATING INSTRUCTIONS
All national and local regulations and European Standards shall be complied with when operating
the appliance.
CONTROLLER AND SETTINGS
The stove uses a touch screen controller, which has been designed intuitively to enable ease of
use.
The stove can also be operated with the infrared remote control which is intended for day-to-day
use when the system is fully configured and operational. Theremotecan beused for modifying the
heating output level and temperature settings, and enables you to turn the stove on or off. The
use of remote control isoptional.
At the top of the stove’s display are located indicators for various alarms and menus. The infra-red
sensor is used for remote control unit.
The display shows the set or current values for the currently selected menu option. With on screen
buttons you can navigate through the menu and control the operation of the stove. Refer to ICON
GUIDE for descriptions of the buttons.
The display automatically switches to idle mode after 30 seconds of inactivity and exits from it
when the display is touched again. You can change this feature in the ‘Display Settings’ sub menu.
Fig. 1 - Display & Remote Control
1 3
2 Power ON/OFF
4 Increase/Decrease
Power
Increase/Decrease
Temperature
1 - Ambient Light Sensor 2 - Remote Sensor
3 - Touch Screen Display 4 - Display Frame

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
FILLING YOUR STOVE WITH PELLETS
The pellets used shall be EN Plus A1 grade 6mm wood pellet fuel. NO OTHER FUELS SHOULD
BE USED
A bag with a maximum weight of 10 kg is recommended for handling and filling convenience. To
fill the pellet store, open the top hatch and pour in the pellets from a bag. Otherwise decant pellets
from the bag into our scuttle and pour pellets in through top pellet hatch. If the lifting the weight of
a bag or scuttle of pellets is too heavy we offer a scoop which can decant pellets from the scuttle
into the stove in small portions.
Please Note: If the hopper was completely empty before re-fuelling, the stove will not light on the
first attempt. A second attempt needs to be made to allow the fuel to fill the screw auger and into
the fire chamber. Alternatively you can manually feed pellets into the stove by using the settings
menu on the touch screen controller (this runs the screw auger to feed pellets)
PREPARING YOUR STOVE
Once your stove is stocked with wood pellets, the stove must be de-ashed. Wait until stove is cool
to touch before opening door by pulling the handle located at the bottom right hand side of the
door. Pull the handle towards you to release the door catch.
Now clear the grate and surrounding area of ash by pulling the sliding grate forward; this is done
by grasping the grate lever and pulling towards you. The ash will drop into the ash chamber below
the grate. You do not need to remove grate entirely so just pull forward until it is no longer visible
from above.
Re-insert sliding grate fully by pushing lever back until the grate has made firm contact with the
back stop. You should see clear holes in the sliding grate.
The ash chamber can store ash so it is not necessaryto remove after everyuse. However, if there
is a build up of ash in the ash chamber beneath the grate it should now be cleared by using an
ash vacuum (do not use every day vacuum as ash may damage your filter).
Close door by pushing door closed and then pushing handle back into the flush position.
TURNING ON YOUR STOVE
Check Stove power switch is plugged in and turned on.
Start your stove by using remote or touch screen as described below. The Stove will go through a
“heat up” phase, in this phase the stove feeds pellets, operates ignitor and runs the fan to purge
gases.
“ignition” phase, adjusts fan speed and runs ignitor until ignition has been proved.
“heating” phase, stove has lit and been proven flue is up to temperature
This can take 10-15 minutes

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
Option 1 - Via The Display.
•If in idle mode, touch the screen to exit it.
•Tap on to enter the Temperature menu.
•Tap on to enter the Mainmenu.
•Hold to turn on the heating device.
Option 2 - Via The Remote.
•Press on the remote to turn on the heating device.
•You can then use the and buttons to adjust the power and temperature. (See Fig.1
for details of the remote.)
Once in the “heating” phase the Stove continuously checks conditions such as air and flue
temperatures. If needed it will restart by itself. It will continue burning and self regulate heat output
to match the desired room temperature.
Please Note: When lighting the stove for the very first time or if the stove has run out of fuel on
previous use - the auger that delivers the fuel to the fire chamber will be empty, therefore you will
need to do a manual feed via the settings menu. If you do not do this, the first ignition attempt will
fail and a second attempt will beneeded.
CONTROLLING ROOM TEMPERATURE
With the Island controller you have two options for controlling the output of your stove. You can:
a) Set a maximum output level –chose from level 1 to 5 (with 5 being highest)
b) Set or modify the room temperature and allow stove to regulate the room temperature
Setting the output level limits the output of the stove, for example level 5 on the Lundy 5 is 5kW.
The level 1 is approximately 1.5kW. Even when the level is set the stove will still modulate and
reduce the output to maintain room temperature (set room temperature higher to keep stove
running at the set level)
To view the current room temperature, tap on the down arrow to enter the Temperature context
menu. The current room temperature value is shown on the display.
To set the desired room temperature, in the Temperature context menu tap on the plus or minus
icons to increase or decrease the temperature. The changes will be saved automatically and the
display will then show the current room temperature.
STOPPING YOUR STOVE
Select OFF in the top left corner of the display. If you were in the edit mode, the changes are
discarded and the edit mode is exited. The Stove power will remain on and safety features will run
if initiated by abnormal conditions (e.g. overheat).

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
TIMER CONTROL
The Lundy Stove comes with a timer function that allows the stove to be started up to heat a
space. However it should be noted that the Lundy stove is a combustion device in which a wood
fire is active and the stove should not be operated without someone in attendance.
If timers are to be used then it is essential that the stove has been prepared for use (see
PREPARING YOUR STOVE) before it is started. Therefore if a timer is to be used to start a stove
in the morning, then the stove must be prepared last thing in an evening before (as described in
previous chapters this involves letting the stove cool down and then preparing by clearing ash
from the grate).
DO NOT SET A TIMER TO START UP YOUR STOVE UNLESS YOU HAVE PREPARED YOUR
STOVE BEFORE THE START TIME
SETTING TIMERS
The Lundy allows you to set up to 6 different time intervals (TI). A maximum of 3 intervals can be
used per day.
•If in idle mode, touch the screen to exit it.
•Tap on
to enter the Temperature menu.
•Tap on
to enter the Main menu
•Tap on
to enter the Timers menu.
•Tap on ‘Add new timer’ to add a new timer.
•Select the day/days you want the time interval to appear, by tapping on the initial of the day:
M T W T F S S. The selected days will be highlighted.
•Set the timer start (hours and minutes) for the first time interval by tapping on‘Time start’ andthen
and/or icons. Save the settings by tapping ‘OK’.
•Setthetimerfinish(hoursandminutes)forthefirsttimeintervalbytappingon‘Time finish’ andthen
and/or icons. Save the settings by tapping ‘OK’.
•Set the target temperature for the first time interval by tapping on and then and/or
icons. Save the settings by tapping ‘OK’. You can cancel the changes by tapping ‘DELETE’.
•Once you complete all your weekly timer settings you will then need to enable the weekly timers
operation to make them perform. If you do not enable them, the heating will not turn ON/OFF
automatically but your timers will still be saved. To enable/disable the timer operation, tap on the
‘ON/OFF’ button in the timers menu.
•Exit from the timers menu by tapping .
Please Note: If the room temperature is already higher than the target temperature when the time
interval starts, the heating device will not be turned ON automatically until the actual temperature
falls under the time intervals target temperature (provided the time interval is still active).
DO NOT LEAVE A TIMER ACTIVE IF GOING AWAY ON HOLIDAY
DO NOT LEAVE A TIMER ACTIVE WITHOUT CLEARING GRATE BETWEEN OPERATIONS

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© Island Pellet Stoves 2020
ADJUSTING TIME, DAY, MONTH AND YEAR
- If in idle mode, touch the screen to exit it.
- Tap on
to enter the Temperature menu.
- Tap on
to enter the Main menu.
- Tap on
to enter the Settings menu.
- Tap on ‘Time’ to enter the Time menu.
- Set up Hours, Minutes and Day of the week by taping on and/or icons. Aftercompleting
the settings, save them by tapping on .
Please Note: If the time is not set properly the weekly timers will not perform when desired.

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
ROUTINE MAINTENANCE
Cleaning is essential to maintain the efficiency and reliability of the stove and is the user’s
responsibility.
DAILY when stove is cool and before use
Clean the grate;
Open door and clear grate. The sliding grate is located below the fire box and can be pulled out
by a holding the handle and withdraw the grate until the ash drops down to the ash chamber
below.
Once grate is clear reinsert it fully with the handle pointing down.
DO NOT OPEN STOVE DOOR WHEN STOVE IS RUNNING
Please Note: The door handle should only be opened when the unit is not operating and is at
room temperature.
WEEKLY or after maximum of 10 bags of pellets
Removingash;Theash accumulates in the area underneath the sliding grate in the ash chamber.
The ash should be removed once for every 100kg of fuel used (for example once for every 10
bags of fuel if each bag weighs 10kg).
Clear the grate, brush down any residual ash that is on the shelf and then remove ash by usng a
vacuum cleaner designed for ash or a scoop.
Please Note: The ash should be vacuumed out only when the unit is not operating and is at room
temperature.
Door Glass - The glass will self clean is there is sufficient heat generated from the stove. However,
after a period of usethere may be a build up of soot on the sides of the glass (or if run for extended
periods at low output the sooting up of the glass may occur all over the glass)
To clean the glass, it is recommended to use a soft dry cloth. Do not use a detergent or liquid –
however, if stains are persistent then the use of a small amount of vinegar on a soft cloth is a
simple way to clear the glass.
MONTHLY/QUARTERLY or after maximum of 100 bags of pellets
Cleaningtheheatexchangertubes;overtimeash and soot accumulates in the heat exchanger. The high
efficiency and clean burning of our stoves is achieved with clear tubes and therefore they need to
be cleaned.
When the stove is cool, open the door and remove the flame baffle that rests inside the upper
area of the fire box. Now the tubes will be exposed and with the use of the wire brush provided
with your stove the tubes shall be cleaned by inserting and extracting the brush several times to
clean the inside of the 4 tubes.
Once the tubes are clean, then replace baffle and carry out the ‘weekly’ cleaning routine as stated
above.

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Lundy 5kW Operation Manual
© Island Pellet Stoves 2020
TROUBLE SHOOTING
1) I turned stove on and it did not light
a. Check controller is on
b. If screen does not illuminate when pressed check power is connected and
turned on
2) The screen is on and I can hear motor noise but no pellets are dropping into the grate
a. Check fuel level in hopper and fill if required
b. If the stove has run out of fuel then you may need to wait until the screw auger
refills and starts to feed pellets again
c. This can be done with a re-start by clearing error and pressing on again
3) There are pellets in the grate but they are not igniting
a. Pellets are filling up in grate but there is no flames after 10 or 15 mins –is there
a glow from the ignitor?
b. If the pellet quantity is low then check hopper level as above
4) My stove is making a noise
a. Shut down the stove and report it to us
5) The pellets are building up in the grate and blocking the drop tube
a. Shut down the stove
b. Make sure the stove has been maintained and serviced in line with our
recommendations
c. Clear the grate, clean the stove and restart the stove.
d. IF THE PROBLEM REOCCURS CONTACT US
6) The stove smells of smoke or burning
a. Shut down the stove immediately
b. In normal operation there should be no smell or aromas from the stove as it is
a fully sealed device
c. Contact us

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Lundy 5kW Operation Manual
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ICON GUIDE
Icon
Description
Enter temperature menu
Check the current ignition/
shutting down state
Enter main menu
Increase
Decrease
Enter timers menu
Enter statistics menu
Enter settings menu
Enter tips menu
Turn ON the heating device
(Green)
Turn OFF the heating device
(Red)
Icon
Description
Screen lock set to HIGH
Screen lock set to LOW
Close the menu
Navigate back
Previous sub menu page
Next sub menu page
Info about the selected
submenu
Fuel autonomy monitoring/
resetting (if enabled and
supported)
ON - enable
OFF - disable
Confirm
Delete
Start the feeder motor
manually (only when the
heating device is OFF)

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Lundy 5kW Operation Manual
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ALERTS & FAULTS
Any faults will pop up on the display, Alerts will appear in yellow and Errors will appear in red. The
stove should still be operational in the event of an Alert, however an Error indicates a more serious
malfunction. You can close Alerts and Errors by tapping the ‘X’ symbol in the corner returning you
to the main screen, this will not reset the fault. You will notice the Alert / Error code will be at the
top of the display, tapping on this code will bring up the fault message again.
Below is a table of all the faults, their description and a suggested solution.
Code
Description
Solution
A001
Low fuel
Refill the stove fuel container
A002
Maintenance
Call out service personnel
A003
Cleaning
Chimney or heat exchanger cleaning required
A004
Low battery
Replace remote battery, call service to order
replacement (CR2032 recommended)
A005
Speed sensor
Call out service personnel
A006
Door opened
Ensure door is closed properly
A007
Pressure / airflow sensor
Call out service personnel
E002
IR communication error
Call out service personnel
E004
MB communication error
Call out service personnel
E101
Fire Error
Call out service personnel
E102
Chimney Dirty
Chimney cleaning required
E105
NTC2
Call out service personnel
E106
NTC3
Call out service personnel
E107
TC2
Call out service personnel
E108
Security switch error
Call out service personnel
E109
Pressure switch error
Call out service personnel
E110
NTC1
Call out service personnel
E111
TC1
Call out service personnel
E113
Gases over temperature
Chimney or heat exchanger cleaning required
E114
No pellets
Empty the burning pot and restart the device,
re-fill the fuel container if needed
E115
General error
Call out service personnel
TECHNICAL SUPPORT
In the event of a fault check the Island Pellet Stoves website for support details. Otherwise if you
feel unsure or there are strange noises or smells please get in touch with us and we will talk you
through and help diagnose the issue to get your stove back up and running safely.

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Lundy 5kW Operation Manual
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QUICK GUIDE
DAY TO DAY GUIDE TO START YOUR STOVE
1) When stove is cool to touch - Open the door
2) Clear the ash from the grate by withdrawing the grate fully and letting all ash drop into
chamber below (use brush to break up ash if necessary)
3) Return grate fully by pushing lever until all the way in
4) Close the door
5) Check wood pellet level in hopper (fill as necessary)
6) Close hopper lid
7) Start stove by pressing ‘ON’ symbol of remote or touch screen
8) Wait until pellets have been fed into burn pot and have ignited (can take 10 to 15 mins)
9) Once stove has entered ‘heating’ phase you can adjust room temperature setting by using
remote or touch screen –alternatively set maximum output level (1 to 5 with 5 being the
highest) by selecting from remote or on touch screen
10)Keep an eye on your fire - DO NOT LEAVE STOVE RUNNING FOR EXTENDED
PERIODS UNATTENDED.
11)To stop your stove –just switch off using remote or touch screen BE SURE TO STAY
WITH THE FIRE TO MAKE SURE IT IS OFF AND PELLETS HAVE STOPPED FEEDING
WEEKLY GUIDE TO DEASHING YOUR STOVE
1) When stove is cool to touch - Open the door
2) Clear the ash from the grate by withdrawing the grate fully and letting all ash drop into
chamber below
3) Brush all ash from the firebox into the lower chamber
4) Clean glass if necessary
5) Vacuum all ash from the lower ash chamber (under the grate)
6) Close grate by sliding back fully
7) Close door
MONTHLY GUIDE TO CLEANING YOUR STOVE
1) When stove is cold apply personal protective equipment such as gloves, mask and eye
protection
2) Open door and remove baffle to expose heat exchanger tubes
3) Use tube brush to clean the tubes by inserting and withdrawing
4) After cleaning tubes, brush all ash and soot into grate
5) Replace the baffle
Follow instructions for weekly de-ash as above

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WARRANTY CONDITIONS
NB - Damage in transit is not the same as faulty goods and should be notified within 24 hours of
receipt so it can be claimed under the haulier’s insurance. Where it is clear that the parts were
faulty when you received them we will send replacements or repair the item free of charge as
soon as possible.
Warranty
Island Pellet Stoves Ltd provides a parts-only warranty to the original buyer of the appliance which
commences from the date of purchase.
The cover is as below;-
•5 years on the welded steel body.
•2 years on all mechanicalitems including the auger, heat-exchanger and combustion grate
unless specifically excluded below.
•1 year on all electrical items including the controller, gear-motor, fan and igniter, unless
specifically excluded below.
•Exclusions; The painted finish of the body, the door glass, the rope seals and the
vermiculite panels are excluded.
•Conditions ;
oInstallation and commissioning by Island Pellet Stoves Ltd. or a party authorized
by Island Pellet Stoves Ltd.
oYou have followed the operating instructions set out in this Manual
oOnly the approved wood pellet fuel shall be used with the appliance (6mm
diameter, EN Plus A1 grade)
oThe appliance must be serviced according to the manufacturer's guidelines by a
technician trained and approved by Island Pellet Stoves' within 6 months or 1000
running hours, whichever comes first, of the initial commissioning date. Copies of
all service reports must be provided to Island Pellet Stoves on demand.
oAll parts claimed under warranty shall be returned to Island Pellet Stoves for
examination. If the claim is upheld after examination then a credit or refund will be
issued.
oAll replacement parts supplied by Island Pellet Stoves shall be paid for in advance
by the client.
oThis warranty is not transferable should the appliance be transferred to another
premises or another installation.
oProof of annual water testing and treatment must be presented with any claim
related to the boiler heat-exchanger (applies only to Lundy 8 model).
If something is faulty please let us know as soon as possible and we will send you a
replacement(s).
Please contact us first - we will not pay for replacement parts or repair services arranged
without our consent.

Approved Approved for use in smokeless zones
The Island Pellet Stoves Lundy range has patents approved in the United Kingdom. Island Pellet
Stoves would take legal action against anyone who copies, makes, uses, sells or imports their
stoves without permission. ® ISLAND PELLET STOVES and the compass point logo is a trade
mark of IslandPellet Stoves Limited. All the Intellectual Property in our designs belongs to Island
Pellet Stoves Ltd. Any infringements will be pursued vigorously. Island Pellet Stoves reserves the
right to vary features and data shown in this manual at any time. This manual cannot be considered
a contract for third parties.
Please refer to the contact information below if you have any technical queries.
© Island Pellet Stoves Limited. All rights reserved.
This document is available from:
www.islandpelletstoves.co.uk

Support: [e-mail]