Islander RAKINO User manual

RAKINO - KAIWAKA - MOTUTAPU - KAWAU
50Hz OWNER'S MANUAL
50Hz OWNER'S MANUAL

220-240V Systems
Locating the Spa Serial Number:
The spa serial number label is located inside the equipment compartment. Equipment
compartment access panel is below the spas topside control panel. Write your spa information in
the space provided.
DATE PURCHASED:
PURCHASED FROM:
SPA MODEL:
SERIAL NUMBER:
Please read this Owner’s Manual carefully, as it is designed to provide you with the information
you will need to ensure the safe, secure use of your spa.
IMPORTANT: Watkins Wellness reserves the right to change specifications
and/or design without notification and without any obligation.
SPA SPECIFICATIONS
Model Spa
Seating
Length Width Height Spa
Dry Weight
Water
Capacity
RAKINO 6 226 cm 226 cm 92 cm 405 kg 1,515 liters
KAIWAKA 6 214 cm 214 cm 92 cm 366 kg 1,325 liters
MOTUTAPU 6 214 cm 214 cm 92 cm 361 kg 1,250 liters
KAWAU 6 214 cm 214 cm 92 cm 361 kg 1,250 liters
CAUTION
DO NOT OPERATE SPA BEFORE READING THIS MANUAL
Failure to read this manual and follow its instructions may result in unsafe operation and or
permanent damage to your portable spa.
Most cities, counties, states, and countries require permits for exterior construction and electrical
circuits. In addition, some communities have codes requiring residential barriers such as fencing
and/or self-closing gates on the property to prevent unsupervised access to a pool or spa by
children. Be sure to check with your local agencies for specific requirements.
If you need additional information and/or assistance, please consult your local contractor.
Owner's Record

TITLE PAGE
TABLE OF CONTENTS
CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS...........................................................................................................................................................1
IMPORTANT SPA INSTRUCTIONS ..................................................................................................................................................................4
INSTALLATION
PLANNING A LOCATION FOR YOUR SPA......................................................................................................................................................5
PLACING THE SPA.............................................................................................................................................................................................6
EQUIPMENT ACCESS
EQUIPMENT ACCESS PANEL..........................................................................................................................................................................7
ELECTRICAL REQUIREMENTS
ELECTRICAL REQUIREMENT..........................................................................................................................................................................8
WIRE HOOK-UP FOR 13 AMP & 32 AMP MODELS.......................................................................................................................................9
CONTROL PANEL OPERATION
THE MAIN SCREEN (ALL MODELS EXCEPT KAWAU)...........................................................................................................................10
TEMPERATURE ADJUSTMENT ....................................................................................................................................................................11
JETS OPERATION............................................................................................................................................................................................12
MULTI COLOR LED LIGHTS ...........................................................................................................................................................................12
MUSIC ................................................................................................................................................................................................................13
SETTINGS .........................................................................................................................................................................................................13
MAIN MENUS (KAWAU ONLY) .....................................................................................................................................................................17
TEMPERATURE AND TEMP RANGE ............................................................................................................................................................17
MODE - READY AND REST ............................................................................................................................................................................18
TIME - SHOW AND SET...................................................................................................................................................................................18
FLIP (INVERT DISPLAY) ..................................................................................................................................................................................19
LOCKING FEATURES......................................................................................................................................................................................19
HOLD MODE (STANDBY)................................................................................................................................................................................20
FILTER CYCLE SETTINGS..............................................................................................................................................................................20
PREFERENCE ..................................................................................................................................................................................................21
UTILITIES...........................................................................................................................................................................................................21
JETS ...................................................................................................................................................................................................................22
FLIP (INVERT DISPLAY) ..................................................................................................................................................................................22
MULTI COLOR LED LIGHTS ...........................................................................................................................................................................22
COMPONENT OPERATION
SPA COMPONENT OPERATION....................................................................................................................................................................23
FILL-UP AND START-UP INSTRUCTIONS
FILLING THE SPA WITH WATER ....................................................................................................................................................................24
APPLYING POWER..........................................................................................................................................................................................24
ADDING START-UP CHEMICALS
WATER CHEMISTRY GUIDELINES ...............................................................................................................................................................26
SPA MAINTENANCE
FILTER CARTRIDGE MAINTENANCE...........................................................................................................................................................27
SURFACE CARE...............................................................................................................................................................................................28
COVER CARE ...................................................................................................................................................................................................28
CABINET CARE ...............................................................................................................................................................................................28
DRAINING OR WINTERIZING
DRAINING YOUR SPA .....................................................................................................................................................................................29
WINTERIZING YOUR SPA...............................................................................................................................................................................29
TROUBLESHOOTING PROCEDURES
NO COMPONENT OPERATION .....................................................................................................................................................................30
PUMP DOES NOT OPERATE, BUT THE LIGHT DOES...............................................................................................................................30
POOR JET ACTION ..........................................................................................................................................................................................30
WATER IS TOO HOT ........................................................................................................................................................................................30

1
SAFETY INFORMATION
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
AVOIDING THE RISK TO CHILDREN
DANGER:
• RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at
all times. Children should be supervised to not use the spa as a toy.
WARNING:
• To reduce the risk of injury, do not permit children to use this product unless they are closely
supervised at all times.
• To reduce the risk of injury, lower water temperatures are recommended for young children. Children
are especially sensitive to hot water.
• The device should not be used by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they receive supervision or training.
DO:
• Make sure you always lock the child resistant locks after using the spa for your children’s safety.
Every spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
• Test the water temperature with your hand before allowing your child to enter the spa to be sure that
it’s comfortable. Children are especially sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure that the children are careful when
entering or exiting the spa.
DON’T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
Risk of Electrocution
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death or serious personal injury due
to electrocution if direct burial-type cable is not used, or if improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control box inside the unit to permit
connection of a minimum 8 mm² solid copper bonding conductor between this point and any metal
equipment, metal water pipe, metal enclosures of electrical equipment, or conduit within 1.5 m
of the unit as needed to comply with local requirements.
WARNING:
• To reduce the risk of electrical shock, replace a damaged cable immediately. Failure to do so may
result in death or serious personal injury due to electrocution.
NO DIVING
Danger: Diving may
result in serious
injury or death.

SAFETY INFORMATION
2
• A ground terminal is provided on the control box. To reduce the risk of electric shock, connect this
terminal to the grounding terminal of your electrical service or subpanel with a continuous green,
insulated copper wire. The wire must be equivalent in size to the circuit conductors supplying the
equipment. In addition, a bonding terminal (pressure wire connector) is provided on the outside of
the control box for bonding to local ground points. To reduce the risk of electric shock, this connector
should be bonded with a 8 mm²solid copper wire to any metal ladders, water pipes, or other metal
within 1.5 m of the spa to comply with local requirements. The means of disconnection must be
readily accessible, but must be installed at least 1.5 m from the spa.
• Your spa requires a suitably rated circuit breaker to open all ungrounded supply conductors.
• Your spa must be supplied by a residual current device (RCD) - with a tripping rating not exceeding
30 mA in an electrical subpanel. Before each use of the spa and with the unit operating, push the
TEST button on the breaker. The switch should click over to the “Trip” position. Wait 30 seconds
and reset the RCD breaker by switching it completely off and then completely on. The switch should
then stay on. If the interrupter does not perform in this manner, it is an indication of an electrical
malfunction and the possibility of an electric shock. Disconnect the power until the fault has been
identified and corrected.
IMPORTANT: Failure to wait 30 seconds before resetting the RCD may cause the spa’s Power
Indicator (on the control panel) to blink. If this occurs, repeat the RCD test procedure.
DANGER: RISK OF ELECTRICAL SHOCK
• Install spa at least 1.5 m from all metal surfaces. A spa may be installed within 1.5 m of a metal
surface if each metal surface is permanently connected by a minimum 8 mm² solid copper conductor
attached to the wire ground connector on the terminal box that is provided for this purpose if in
accordance with your national electrical code.
• Do not permit any electrical appliances, such as a light, telephone, radio, or television within 1.5 m
of a spa. Failure to maintain a safe distance may result in death or serious personal injury due to
electrocution if the appliance should fall into the spa.
• Install your spa in such a way that drainage is away from the electrical compartment and from all
electrical components.
DO:
• Be sure your spa is connected to the power supply correctly - use a licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or servicing the electrical
components.
• Test the RCD before each use.
DON’T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 1.5 m of the spa.
• Use an extension cord to connect the spa to its power source. The cord may not be properly
grounded and the connection is a shock hazard. An extension cord may cause a voltage drop, which
will cause overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable parts inside.

SAFETY INFORMATION
3
RISKS TO AVOID
DANGER: RISK OF INJURY
• DO NOT sit in the filter compartment area. Sitting in this area can cause:
a) Restriction of filter pump suction/vacuum b) Damage to components
• Both can result in bodily harm. Should damage occur to components in this area, replace
immediately! To reduce the risk of injury to persons, DO NOT remove floating weir, basket, and filter
located in the filter compartment while the spa is running.
• The suction fittings in the spa are sized to match the specific water flow created by the pump. Never
replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces can be very slippery. Take
care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• The device should not be used by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they receive supervision or training.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving
components.
Increased side effects of medication
• The use of drugs, alcohol or medication before or during spa use may lead to unconsciousness with
the possibility of drowning.
• Persons using medications should consult a physician before using a spa; some medication may
cause a user to become drowsy, while other medication may affect heart rate, blood pressure, and
circulation.
• Persons taking medications which induce drowsiness, such as tranquilizers, antihistamines or
anticoagulants should not use the spa.
Health problems affected by spa use
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure,
circulatory system problems, or diabetes should consult a physician before using spa.
Unclean water
• Keep the water clean and sanitized with correct chemical care. The recommended levels for your
spa are: Free Available Chlorine (FAC): 3.0-5.0 ppm Total Alkalinity: 40 - 120 ppm
Water pH: 7.2 - 7.8 Calcium Hardness: 75 - 150 ppm
IMPORTANT: Turn jet pump on for at least ten minutes after adding ANY spa water chemicals into the
filter compartment.
• Clean the filter cartridge monthly to remove debris and mineral buildup which may affect the
performance of the hydromassage jets, limit the flow, or trip the high-limit thermostat which will turn
off the entire spa.

SAFETY INFORMATION
4
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous condition which occurs when
the internal temperature of the body reaches a level above normal 37ºC. The symptoms of hyperthermia
include unawareness of impending hazard, failure to perceive heat, failure to recognize the need to exit the
spa, physical inability to exit the spa, fetal damage in pregnant women, and unconsciousness resulting in a
danger of drowning.
WARNING:
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and
spas.
TO REDUCE THE RISK OF INJURY:
• The water in the spa should never exceed 40°C. Water temperatures between 38°C and 40°C are
considered safe for a healthy adult. Lower water temperatures are recommended for extended use
(exceeding 10 minutes) and for young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water temperatures to 38°C. Failure to do so
may result in permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS:
• To reduce the risk of injury, before entering a spa the user should measure the water temperature
with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s comfortable.
SAFETY SIGN
A SAFETY SIGN is included in the owner’s package. The sign, which is required as a condition of Product
Listing, should be permanently installed where it is visible to the users of the spa.
IMPORTANT SPA INSTRUCTIONS
The following contains important spa information, and we strongly encourage you to read and apply them.
DO:
• Use and lock the vinyl cover when the spa is not in use, whether it is empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this manual.
• Use only approved accessories and recommended spa chemicals and cleaners.
• Provide adequate drainage to deal with overflow water.
DON’T:
• Leave the spa exposed to the sun without water or the vinyl cover in place. Exposure to direct
sunlight can cause solar distress of the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the cover by using the cover lock straps; always lift or carry the cover by using the
handles.
• Attempt to open the electrical control box. There are no user serviceable parts inside. Opening of the
control box by the spa owner will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not able to resolve the problem,
contact your authorized Watkins Wellness Dealer. Many problems can easily be diagnosed over the
telephone by an Authorized Service Technician.

INSTALLATION
5
PLANNING A LOCATION FOR YOUR SPA
Consider these things when determining where to place your spa.
SAFETY FIRST:
Make sure your spa is positioned so access to the equipment compartment and side panels
will not be blocked. Be certain your installation will meet all city and local safety codes and
requirements.
PLANNED USE OF SPA:
How you intend to use your spa will help you determine where you should position the spa. For
example, will you use it more for recreational or therapeutic purposes? If your spa is mainly for
family recreation, leave plenty of room around it for activity and lawn furniture. If you will use it
more for relaxation and therapy, you’ll probably want to create privacy around the spa.
PRIVACY:
Think of your surroundings during all seasons to determine your best privacy options. Consider
the view of your neighbors when you plan the location of your spa.
VIEWS:
Think about the direction you will be facing when sitting in your spa. Do you have a special
landscape you will find enjoyable? Perhaps there is an area that has a soothing breeze during the
day or a lovely sunset in the evening.
ENVIRONMENT:
If you live in a climate with a snowy winter and hot summer, a place to change clothes or a house
entry near the spa is convenient. A warmer climate may require shade from the hot sun. Consider
placement of trees, shrubs, patio cover or perhaps a gazebo structure to provide what you will
need. Indoor installations require adequate ventilation. When the spa is in use, considerable
amounts of moisture are produced. This moisture can damage walls and ceiling surfaces over
time. Special paint is available to resist moisture damage. Remember that spas periodically
require drainage, so plan your environment accordingly.
KEEP CLEAN:
Prevent dirt and foliage from being tracked into your spa by utilizing concrete for paths and access
areas. Check the location of spill paths from gutters, trees, and shrubs.
SERVICE ACCESS:
Many people choose to install tile or custom wood around their spas. If you are installing your tub
with custom decorative trimming, remember to allow for access to it for service. Should you need
service, a technician may need to remove the tub’s door panel, or access it from beneath. It is
always best to design special installations so the spa can still be moved, or lifted from the ground.
A GOOD FOUNDATION:
Your new spa needs a good solid foundation. The area your spa sits on must be able to support
the spa, the water in it and those who use it. If the foundation is inadequate, it may shift or settle
after the spa is in place, causing stress to the shell or components. NOTE: Do not shim your spa
in any manner, as this could cause the cabinet to warp, thereby voiding the warranty.

INSTALLATION
6
BE AWARE:
Damage caused by inadequate or improper foundation support is not covered by the spa warranty.
It is the sole responsibility of the spa owner to provide a proper foundation for the spa.
Make sure the foundation where the spa is placed drains water away from the spa. Proper
drainage will keep components dry from rain and wet weather.
Your spa weight must always be considered when installing your spa. If you are installing it on an
elevated wood deck or other structure, it is advisable to consult a structural engineer or contractor
to ensure the structure will support the weight.
IT IS STRONGLY RECOMMENDED THAT A QUALIFIED, LICENSED CONTRACTOR
PREPARE THE FOUNDATION FOR YOUR SPA.
A reinforced concrete pad at least 10 cm thick is recommended for your spa. The reinforcing rod
or mesh in the pad should be attached to a bond wire.
INDOOR INSTALLATION:
Be aware of some special requirements if you place your spa indoors. Water will accumulate
around the spa, so flooring materials must provide a good grip when wet. Proper drainage is
essential to prevent a build-up of water around the spa. When building a new room for the spa, it
is recommended that a floor drain be installed. The humidity will naturally increase with the spa
installed. Water may get into woodwork and produce dryrot, mildew, or other problems. Check for
airborne moisture’s effects on exposed wood, paper, etc. in the room. To minimize these effects, it
is best to provide plenty of ventilation to the spa area. An architect can help to determine if more
ventilation must be installed.
PLACING THE SPA
CHECK THE DIMENSIONS OF YOUR SPA:
Compare the spa dimensions to the width of gates, sidewalks, and doorways along the delivery
route used to bring the spa into your yard. It may be necessary for you to remove a gate or
partially remove a fence in order to provide an unobstructed passageway to the installation
location. Also, keep in mind if you are using special equipment to place your spa into an area it will
be necessary to include those measurements and weights.
PLANNING A DELIVERY ROUTE:
Check the width of gates, doors and sidewalks to make sure your spa will pass through
unobstructed. You may have to remove a gate or part of a fence to allow for adequate width
clearance. If the delivery route will require a 90-degree turn, check the measurements at the turn
to ensure the spa will fit. Check for protruding gas meters, water meters, A/C units, etc., on your
home which will cause obstructions along the delivery path to your yard. Check for low roof eaves,
over hanging branches or rain gutters that could be an obstruction to overhead clearances.
SPECIAL CIRCUMSTANCES:
The use of a crane for delivery and installation is primarily to avoid injury to your spa, your
property or to delivery personnel. Cranes are not considered “normal delivery”.

EQUIPMENT ACCESS
7
Drain
Topside Control Panel
Door Panel
Screw
To access the equipment compartment:
•Remove the screws holding the door panel to spa. Lower door panel slightly, pull bottom
of door away from spa then remove.
NOTE: Your Equipment Compartment May Look Different
Equipment Compartment
EQUIPMENT ACCESS PANEL

8
ELECTRICAL REQUIREMENT
DO NOT POWER THE SPA WITHOUT FIRST FILLING WITH WATER!
DANGER – RISK OF ELECTRIC SHOCK
Installations that do not conform to the following procedures and requirements may expose
users to electric shock. Non-conforming installations will not be covered under warranty.
The electrical wiring of this spa must meet the requirements of your National Electric code and any
applicable state or local codes. The electrical circuit must be installed by an electrical contractor
and approved by a local building electrical inspection authority.
1. Installations within 1.5 m of any metal surfaces must ground the metal surfaces to the spa. Use
an 8 mm² solid copper wire and attach it to the grounding lug on the control box, located in the
equipment compartment.
2. Only a licensed electrician may install power to the spa.
3. Power supply installation must include a suitably rated Residual Current Devices (RCD) as
required by your National/local code. The circuit breaker must be dedicated and should not be
shared with any other appliances. It must be labeled and easily accessible to users.
4. The electrical supply for the spa must include a suitable circuit breaker to open all ungrounded
supply conductors to comply with your National/local code. The disconnecting means must be
readily accessible to the spa’s occupant but installed at least 1.5 m from the spa water.
5. Power supply lines must be hard wired into the power pack. When hard wired, the use of a
shut-off box near the spa is also recommended. This box provides a quick and convenient
method to shut off power to the spa for emergencies and maintenance.
6. Supply lines must be properly sized as per your National/local electric code. A ground line must
be provided that is as large as the largest current carrying conductor, but no less than 8 mm² .
Use copper wiring only.
7. Please open the front cover of the control box, and follow the instructions and wiring diagram
printed on the backside.
8. 220-240V HARD WIRED SPAS
• Wire size must be appropriate per your
national electric code and/or local codes.
• Wire size is determined by length of run
from breaker box to spa and maximum
current draw.
• All wiring must be copper to ensure
adequate connections. Do not use
aluminum wire.
ELECTRICAL REQUIREMENTS
Equipment access is below
the topside control panel.

9
CIRCUIT BREAKER REQUIREMENTS:
A new RCD circuit breaker must be used for your spa installation. Do not use an existing breaker,
as its condition is unknown.
The 220-240V 50Hz systems use a single electrical service (one 13 amp breaker for the
Motutapu & Kawau models or one 32 amp breaker for Kaiwaka or Rakino models) using 3 wires.
The 3 wires are 1 line (brown) + 1 neutral (blue) + 1 protective earth (green/yellow). The spa must
be connected to a dedicated RCD breaker that is not shared with any other equipment. Do not
use extension or plug type cords of any kind.
WIRE HOOK-UP FOR 13 AMP &32 AMP MODELS
Your spa must be supplied by a ground fault circuit interrupter - residual current device (RCD) -
with a tripping rating not exceeding 30 mA in an electrical subpanel.
For the Motutapu & Kawau models only, while running the pump on high speed the heater will not
come on when heat is required.
Kaiwaka and Rakino models use a 24 hour circulation pump heating the water whenever required
but heater will not come on if both jets pumps are running on high speed.
ELECTRICAL REQUIREMENTS
Blue
Brown
Green
Breaker
Yellow

10
THE MAIN SCREEN (ALL MODELS EXCEPT KAWAU)
Spa Status - Important information about spa operation can be seen on the Main Screen.
Most features, including Set Temperature adjustment, can be accessed from this screen.
The actual water temperature can be seen, and the Set Temperature can be adjusted.
Time-of-Day, Ozone and Filter status is available, along with other messages and alerts.
The selected Temperature Range is indicated in the upper left corner.
The Jets Icon will spin if any pump is running.
A Lock icon is visible if the panel or settings are locked.
ICON DESCRIPTION
1. H = High Temperature Range
2. R = Ready Mode
3. F1 = Filter Cycle 1 Running
4. O3 = Ozone Running
5. C = Cleanup Cycle
6. Wi-Fi Signal Indicator
7. Lock Indicator Icon
8. Invert Screen
9. Light Icon = Turns On/Off
10. Music Icon = Press To Enter Music Screen
11. Message Waiting Indicator
12. Set Temperature Up
13. Jets Icon
14. Temperature Scale (F/C)
15. Current Water Temperature
16. Settings Icon
17. Heat Indicator
18. Set Temperature Down
NOTE: After 30 minutes (can be customized) the display will automatically go into sleep mode,
which turns the display off. This is normal operation. Touch anywhere on the screen to
wake the panel up.
ICON SPECIFICATIONS
1. = High Temperature Range 26.5°C - 40°C. = Low Temperature Range 10°C - 37°C.
2. = Ready Mode. = Ready And Rest Mode. = Rest Mode.
3. = Filter Cycle 1 is running. = Filter Cycle 2 is running.
4. = Ozone is Running. If you don’t see the icon that means the Ozone is OFF.
5. = Cleanup Cycle is Running. NOTE: Not all systems that run a Cleanup Cycle display this
icon.
6. = Wi-Fi icon just indicates that the Wi-Fi link is connected. It does not indicate signal
strength. Note: Not all systems that support Wi-Fi display this icon.
7. = Represents the settings being locked. = Represents the Panel being locked.
8. = Invert (or flip) Screen.
9. = Lights is turned ON. = Light is Inactive.
10. = Music is Active. = Music is Inactive.
CONTROL PANEL OPERATION

11
CONTROL PANEL OPERATION
ICON SPECIFICATIONS (CONTINUE)
11. The Message Waiting Indicator will show one of the following icons:
= Fatal error (Spa can’t function until it’s fixed)
= Normal Error or Warning
= Reminder Message
= Information Message.
Touch the Indicator to show the message.
Some messages will include the “Call for Service” text as it requires a service technician to fix
the problem. If the panel is locked and a message alert appears, you will be taken to the Lock
Screen (where you will need to Unlock the panel) before you can clear the message.
Touching the Error/Warning/Reminder/Info Icon on the Message Screen will take you to the
System Information Screen to allow for troubleshooting over the phone or for a field service
tech to better understand what is going on. Exiting the System Information
Screen will take you back to the Message Screen in that situation.
12. Adjust set temperature higher.
13. = Brings up a screen where the spa jets, can be controlled.
14.Indicates if the temperature is in Fahrenheit or Celsius.
15.Current water temperature if °C or °F is solid; set temperature if °C or °F is flashing.
16. = Takes you to Settings screen.
17. = Different animation sequences, including blinking, indicates different stages of heating.
18. Adjust set temperature lower.
NAVIGATION
Navigating the entire menu is done by touching the screen.
The three screen selections indicated can be selected.
Touch one of these icons to enter a different screen with
additional controls.
Most menu screens time out and revert to the main
screen after 30 seconds of no activity.
TEMPERATURE ADJUSTMENT
Your spa incorporates two temperature range settings
with independent set temperatures. The specific range
can be selected on the Settings screen and is visible
on the Main screen in the upper left corner of the
display (illustrated as H for High range).
Depending on the temperature range selected the
setting can be anywhere between 10°C - 40°C.
SET TEMPERATURE
Press Up or Down once to display the Set Temperature (indicated by a flashing ºC or ºF, plus a
change in color of the temperature).
Pess Up or Down again to modify the Set Temperature. The Set Temperature changes
immediately.
Music
Jets
Settings
Set Temperature
(Up)
Set Temperature
(Down)

12
PRESS-AND-HOLD
If Up or Down is pressed and held, the temperature will continue to change until you stop
pressing, or until the Temperature Range limits are reached.
SET TEMPERATURE RANGE
If you need to switch between High Temperature Range and Low Temperature Range you will
need to do the following:
JETS OPERATION
KAIWAKA AND RAKINO
These spas are equipped with two jet pumps as well as a circulation
pump. Press the Jets icon on the Main screen to enter the Spa screen.
Both Jets 1 and Jets 2 use a single high speed pump, use either Jets
icon to start and stop the Jet pumps. Jets 1 when off can be pressed
once to turn the pump on, pressed a second time to shut Jet pump 1
off.
NOTE: If left on, the light will automatically turn off after 4
hours of operation.
CONTROL PANEL OPERATION
1. Press
2. Press
3. Press
Jets 2 also uses two presses, once for on and once for Off.
The Circ pump Icon will appear to indicate its activity, but outside of Priming Mode, the Circulation
pump cannot be controlled directly.
NOTE: Jet Pumps will run continuous for 15 minutes before automatically shutting off. Simply
press desired jet pump icons to restart the pump.
MOTUTAPU
This spa is equipped with a single two-speed pump. When entering the Spa screen you will only
see Jets 1 icon. This spa also uses the low speed of the jet pump to filter the water so there is NO
circulation pump and NO circulation pump icon.
Press Jets 1 icon once when off to place the pump in low speed, press a second time to place the
pump in High speed and a third time to shut the pump off.
MULTI COLOR LED LIGHTS
Press the Light icon (on the Main screen) once to turn on the lights, press the icon again to turn
the lights off. Every time the lights are turned off and back
on a new light mode will appear. The sequence is as follows:
White, Aqua, Magenta, Azure, Amber, Emerald, Ruby, color Lights
wheel with abrupt color changes, and full color wheel.

13
MUSIC
To enter the Music screens, press the Music icon on the Main screen.
BLUETOOTH CONNECTION
1. Power On (press C icon)
2. Turn on Bluetooth function of your mobile or music device
3. On your music device, click search for Bluetooth device. Make sure you are close enough to
the spa.
4. Find “PPME70BT” from the pairing list.
5. Click to Connect
6. Once connected, you can now start playing your favorite music from your music device.
7. Operating Range is up to 10 m (will vary, dependent on installation).
NOTE: Press Source (E icon) to change between Line in and Bluetooth)
SETTINGS
The Settings screen is where all programming and other spa behaviors are controlled.
Each icon on the Settings screen takes you to a different screen, where one or more setting may
be viewed and/or edited
To enter the settings screens, press the Settings icon on the Main screen.
TIME BE SURE TO SET THE TIME-OF-DAY
Setting the time-of-day is important for determining filtration
times (Motutapu spa only) and other background features.
The time Icon on the Settings Screen takes you to a screen
where you set the Time-of-Day.
On the Time-of-Day screen, simply select (touch) the Hours and
Minutes. Touch the Up and Down arrows to make changes, then
touch Save.
CONTROL PANEL OPERATION
Music
A
B
C
D
E F G H I
A. Back
B. Repeat
1 = Song
A = Playlist
C. Power On/Off
D. Volume Down
E. Select Source
F. Last Track/Song
G. Play / Stop
H. Mute / Unmute
I. Next Track/Song
J. Settings
K. Volume Up
L. Shuffle
M. Invert Screen
Settings
Save
Hours Minutes
Back
Next Page Previous Page
J
K
L
M

14
REMINDERS:
The Reminder Icon on the Settings screen takes you to the Reminders screen.
Press “Reminders“ Icon to turn the reminder messages (like “Clean Filter”) ON (Yes) or OFF (No).
LOCK RESTRICTING OPERATION
The control panel can be restricted to prevent unwanted use or temperature adjustments.
• Locking the Panel prevents the control panel from being used, but all automatic functions are
still active.
• Locking the Settings allows Jets and other features to be used, but the Set Temperature and
other programmed settings cannot be adjusted. Settings Lock allows access to a reduced
selection of menu items. These include Filter Cycles, Invert, Information and Fault Log. They
can be seen, but not changed or edited.
LOCKING AND UNLOCKING
To lock either Settings or Panel first press Settings (if it says “Unlocked”)
or Panel (if it says “Unlocked”), then press the word “Lock“ for at least 5
seconds until the word Locked is below.
To unlock either Settings or Panel first select Settings (if it says “Locked”)
or Panel (if it says “Locked”), than press the word “Lock“ for at least 5
seconds until the word Unlocked is below.
FILTRATION MOTUTAPU MODEL
The Filter Icon on the Settings screen takes you to a screen where you control the Filter Cycles.
This icon is found on all spa models however the duration settings will only function on non
circulation pump models (Motutapu). If your spa has a circulation pump then each jet pump will
purge for 1 minute only at the start of the filter cycle 1 and filter cycle 2 is not optional. The
Kaiwaka & Rakino spas have a 24 hour circulation pump.
On the Motutapu model, the filter cycle will turn on the jet pump in low speed to filter the water for
the selected time and time of day set. This can be done once or twice each day.
Using the same adjustment as Setting the Time, Filter Cycles are set
using a start time and a duration. Each setting can be adjusted in
15-minute increments. Once the desired time is set, press the Save
icon between the up and down arrow before exiting. The control panel
calculates the end time and displays it automatically under Duration.
• Press “1” icon to view Filter 1.
• Press “2” icon once to view Filter 2. Press “2” icon again to turn Filter
2 ON or OFF.
• When Filter Cycle 2 is ON, it can be adjusted in the same manner as
Filter Cycle 1.
HOLD
The Hold Icon on the Settings screen places the spa in Hold Mode
and displays the System Hold screen. Touch Back to exit Hold Mode.
Hold Mode is used to disable the pumps during service functions
like cleaning or replacing the filter. Hold Mode will last for 1 hour unless
the mode is exited manually. If spa service will require more than an hour,
it may be best to simply shut down power to the spa.
CONTROL PANEL OPERATION
Press here for 5 seconds
to lock or unlock

15
CONTROL PANEL OPERATION
CLEANUP
The Cleanup Icon on the Settings screen takes you to the Cleanup
Cycle screen. If it is available, set the length of time Pump 1 will run after
each use. 0-4 hours are available. Settings it to 0.0 Hr keeps the Cleanup
Cycles from running.
UNITS
The Units Icon on the Settings Screen takes you to the Units Screen.
Press “Temp Display” to change the temperature between Fahrenheit
and Celsius.
Press “Time Display“ to change the clock between 12 hr and 24 hr
display.
LANGUAGE
The Language Icon on the Settings screen takes you to the Language screen. Change the
language displayed on the panel by pressing the desired language followed by the save icon.
INFO
The Info Icon on the Settings screen takes you to the Information screen. The System Information
screen displays various settings and identification of the particular system.
UTILITIES
The Utilities Icon on the Setting screen takes you to the Utilities screen. The Utilities screen
contains the following:
• Panel
Touching the Panel Icon on the Utilities screen takes you to the Panel screen, where you can
set how long it takes the panel to go to sleep after the last activity. The Sleep Timer can be set
from 1 minute to 60 minutes. The default is 30 minutes.
• Fault Log
The Fault Log is a record of the last 24 faults that can be reviewed
by a service tech. Use the Up and Down buttons to view each of the
Faults. When Priming Mode shows in the Fault Log, it is not a fault.
Rather, it is used to keep track of spa restarts.
MESSAGES
Most messages and alerts will appear at the bottom of the normally used screens. Several alerts
and messages may be displayed in a sequence.

16
CONTROL PANEL OPERATION
GENERAL
• Possible freezing condition - A potential freeze condition has been detected, or the Aux
Freeze Switch has closed. All water devices are activated. In some cases, pumps may turn on
and off and the heater may operate during Freeze Protection. This is an operational message,
not an error indication.
• The water is too hot - The system has detected a spa water temp of 43.3°C or more, and
spa functions are disabled. System will auto reset when the spa water temp is below 42.2°C.
Check for extended pump operation or high ambient temp.
HEATER - RELATED
• The water flow is low - There may not be enough water flow through the heater to carry the
heat away from the heating element. Heater start up will begin again after about 1 min. See
“Flow Related Checks” below.
• The water flow has failed* - There is not enough water flow through the heater to carry the
heat away from the heating element and the heater has been disabled. See “Flow Related
Checks” below. After the problem has been resolved, reset the message*.
• The heater may be dry* - Possible dry heater, or not enough water in the heater to start it.
The spa is shut down for 15 min. Reset this message* to reset the heater start-up. See “Flow
Related Checks” below.
• The heater is too hot* - One of the water temp sensors has detected 47.8°C in the heater and
the spa is shut down. You must reset the message* when water is below 42.2°C. See “Flow
Related Checks” below.
FLOW-RELATED CHECKS
Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed
jets and pump prime.
On some systems, even when spa is shut down by an error condition, some equipment may
occasionally turn on to continue monitoring temperature or if freeze protection is needed.
* Some messages can be reset from the panel. Messages that can be
reset will appear with a Clear Icon at the bottom of the Message Screen.
Press the Clear Icon text to reset the message.
For additional information about the control panel operation including additional messages go to:
http://www.balboawatergroup.com/Topside-Spa-Panels find spaTouch™ Menu Panel User Guide
(42281_A)
WI-FI MODULE
Remotely control the operations of your spa via an integrated Wi-Fi module that works with the
Balboa Water Group Wi-Fi Spa Control App. This app is available for Apple®or Android®devices.
Please refer to the Balboa Water Group website and mobile device app for operation information.
http://www.balboawater.com/bwa

17
MAIN MENUS (KAWAU ONLY)
NAVIGATION
Navigating the entire menu structure is done with 2 or 3 buttons on the control panel.
Navigate by using the WARM (Up)
temperature button. WARM (Up)
and COOL (Down) can both be
used to simplify navigation and
programming.
The LIGHT Button is also
used to choose the various
menus and navigate each
section.
Typical use of the temperature
buttons allow changing the Set
Temperature while the numbers are
flashing in the LCD.
Pressing the LIGHT button while the temperature numbers are flashing will enter you into the
submenus. Once in a submenu press the Light button again to move to the next submenu. To
enter into a specific submenu, press the WARM (Up) button. The sub-menu order is as follows:
TEMP » MODE » TIME » FLIP » LOCK » HOLD » FLTR » FLTR » PREF »UTIL
The submenus can be exited with certain button presses or simply waiting for several seconds will
return the panel operation to normal.
TEMPERATURE AND TEMP RANGE
ADJUSTING THE SET TEMPERATURE
Pressing WARM (Up) or COOL (Down) will cause the temperature to flash. Pressing a
temperature button again will adjust the set temperature in the direction indicated on the button.
When the LCD stops flashing, the spa will heat to the new set temperature when required.
PRESS-AND-HOLD
If Up or Down is pressed and held, the temperature will continue to change until you stop
pressing, or until the Temperature Range limits are reached.
DUAL TEMPERATURE RANGES (Uses the TEMP submenu)
This system incorporates two temperature range settings with independent set
temperatures. The upper TEMP RANGE▲ can be set from 26.5°C - 40°C. The lower TEMP
RANGE ▼can be set from 10°C - 37°C.
To changed to the RANGE do the following:
• Press WARM button (Set Temp will show and flash)
• Press LIGHT button (TEMP with RANGE ▲ or ▼ is indicated).
• Press WARM button (TEMP will change the RANGE. Wait several
seconds or press the LIGHT button to go back to home screen with the range
changed.
Home Screen
CONTROL PANEL OPERATION
Indicating Light