ivanti ISA8000 Installation instructions

ISA8000 Hardware Guide

Copyright Notice
This document is provided strictly as a guide. No guarantees can be provided or expected. This
document contains the confidential information and/or proprietary property of Ivanti, Inc. and its
affiliates (referred to collectively as “Ivanti”) and may not be disclosed or copied without prior written
consent of Ivanti.
Ivanti retains the right to make changes to this document or related product specifications and
descriptions, at any time, without notice. Ivanti makes no warranty for the use of this document and
assumes no responsibility for any errors that can appear in the document nor does it make a
commitment to update the information contained herein. For the most current product information,
please visit www.Ivanti.com.
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Protected by patents, see https://www.ivanti.com/patents.
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Contents
Revision History 4
Package Contents 5
System Overview 6
Introduction 6
LED Control Panel 6
Control Panel LEDs 7
Management Port LEDs 8
INT and EXT Port LEDs 9
Air Flow Estimate 9
Air Flow Direction 9
Beeping and Alarms 10
Hardware Specifications 11
System Measurements 11
Power Rating 11
Power Consumption 11
Environmental Requirements 14
Component Specifications 14
Where to Get Replacement Components 14
Console and Initial Configuration 15
Accessing ISA8000 Serial Console through Laptop 15
Accessing ISA8000 Console through Console Server 15
Powering On the System and Selecting the Personality 16
Configuring Basic Settings 17
Setting Up Ivanti Connect Secure Package / Ivanti Policy Secure Package 17
Change the Personality 18
Accessing the Web Admin Interface 20
Licensing the System 20
Installation 21
Preparing for Setup 21
Rack Mounting Instructions 23
Replacing the Power Supply Unit 25
Replacing the Hard Drive 26
Network Cables 34
Standard Warnings and Compliance 36
About Standard Warnings 36
Safety Certifications 36
Electrical Safety 36
General Safety 37
Installation Instructions 40
Circuit Breaker 42
Power Disconnection Warning 44
Equipment Installation 46
Restricted Area 48
Redundant Power Supplies 51
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Backplane Voltage 53
Comply with Local and National Electrical Codes 55
Product Disposal 57
Power Cable and AC Adapter 59
Certification Statements 63
Revision History
Revision Number and Date Description
1.0, April 2022 Initial release.
1.1, July 2022 Added the following sections:
• Replacing the Power Supply Unit
• Replacing the Hard Drive
Updated the following sections:
• Powering On the System and Selecting the
Personality
• Configuring Basic Settings
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Package Contents
The ISA8000F/C package typically includes the following:
Item Quantity
Rack Mount Rail Kit 1RU, ISA8000 1
Rail Screw Bag, ISA8000, Mounting Kit 1
Cable, Console, Gray, RJ45 to DB9, 6 ft. 1
Cable Generic, C13, 1 Power Cord 2
Cable, Power, C13/C14, 13A/125V, 1m 2
Packaging box, accessory kit, PSA/ISA 1
Quick Start Guide, ISA8000 1
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Package Contents

System Overview
Introduction
The ISA8000 features a unique and highly optimized design for low wattage processor platforms. It is
equipped with a high-efficiency low noise power supply. High-performance fans provide ample
optimized cooling.
For added system security, the USB ports have been disabled.
LED Control Panel
The control panel located on the front of the ISA8000 chassis includes power control buttons and status
LEDs. This section describes the LED indicators and the appropriate responses.
Control Panel Buttons
The control panel includes a power on/off button and a reset button.
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System Overview

Power: The main power switch is used to apply or remove power from the power supply to the server
system. Turning off system power with this button removes the main power but keeps standby power
supplied to the system. Therefore, you must unplug system before servicing.
Reset: The reset button is used to reboot the system.
Control Panel LEDs
The control panel displays five LEDs to monitor the system.
Information LED: Alerts operator of several states, as noted in the table below:
Status Description
Continuously on and
red
An overheat condition has occurred. This may be caused by cable
congestion.
Blinking red (1Hz) Fan failure; check for an inoperative fan.
Blinking red (0.25Hz) Power failure; check for a non-operational power supply.
NIC1 (GLAN1): Associated with the Management port. It indicates network activity when flashing.
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System Overview

NIC2 (GLAN2): Unused. Will always be off.
HDD: Indicates IDE channel activity or SATA drive activity when flashing.
Power: Indicates power is being supplied to the system power supply. This LED should be illuminated
when the system is operating.
Management Port LEDs
The management port has two LEDs. The yellow LED indicates activity, while the link LED may be green,
amber, or off to indicate the speed of the connection.
LED Color Description
Activity Yellow (flashing) Active
Link Off No connection
Orange 1 Gbps speed
Green 100 Mbps speed
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System Overview

INT and EXT Port LEDs
Two LAN ports are located on the NIC card. Each Ethernet port has two LEDs.
LED Color Description
Activity Yellow (blinking) LAN Active
Link Off 10 Mbps link speed or no connection
Orange 1 Gbps link speed
Green 10 Gbps link speed
Air Flow Estimate
Equipped Cooling Fan and/or Active CPU Heat
Sink
Estimated
Overall
System Air
Flow Rate
When All
Four
Cooling Fans
Operated at
Full Speed
Six Cooling FANs + 1 passive CPU Heat Sink 52 CFM
Air Flow Direction
The following table gives the air flow direction of the power supply fan and internal CPU fan.
Component Air Flow Direction
Power Supply Fan To the rear of the unit
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System Overview

Beeping and Alarms
Beep Code Description
5 short beeps + 1 long beep every 5 seconds No memory detected in the system
Continuous beep (“i” LED on front panel turns RED) System overheat condition
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System Overview

Hardware Specifications
This chapter describes the specifications and components for ISA8000.
System Measurements
Below figures are for both unpackaged and packaged system.
Category ISA8000c and
ISA8000f Shipping Box
Form factor 1U chassis
Width 17.2" (437mm) 24” (609.6mm)
Height 1.7" (43mm) 8” (203.2mm)
Depth 19.98" (507mm) 26.5” (673.1mm)
Weight Net Weight: 17.6
lbs (8 kg)
Net Weight: 24.2 lbs (11kg)
Power Rating
Below is the maximum power rating for the power supply:
Category ISA8000c and ISA8000f
Power type Single-phase
Input voltage range 100 - 240V
Input current 2.6 Amps maximum
Input wattage 400W
Input frequency range 50 – 60Hz
Power Consumption
A power consumption estimate is usually around 15% to 20% higher than the actual power
measurement. The user’s system power consumption may vary based on the workload and
environment.
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Hardware Specifications

This power consumption data mentioned in the tables below is worst-case scenario and is
meant for reference only
ISA8000c
Devices Max
Pwr(W)
Actual
Pwr(W)
+12V
current
(A)
+5V
current
(A)
+3.3V
current
(A)
+5VSB
current
(A)
-12V
current
(A)
Motherboard:
Motherboard 46.6 46.6 3.9
Processor 150.0 150.0 12.5
Memory 9.0 9.0 0.8
PCIe3 RJ45
Adapter
18.0 18.0 1.5
Trusted
Platform
Module (TPM)
2.5 2.5 0.5
USB
Peripherals
(Generic)
2.5 2.5 0.5
Motherboard
Total:
228.6 228.6 18.6 1.0
Fans (Qty 6): 75.6 75.6 6.3
Storage
Drives:
25.5 25.5 1.4 1.8
Total Current 26.3 2.8
Total Power 329.7 W
(1124.9
BTU/h)
329.7 W
(1124.9
BTU/h)
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Hardware Specifications

ISA8000f
Devices Max
Pwr(W)
Actual
Pwr(W)
+12V
current
(A)
+5V
current
(A)
+3.3V
current
(A)
+5VSB
current
(A)
-12V
current
(A)
Motherboard:
Motherboard 46.6 46.6 3.9
Processor 150.0 150.0 12.5
Memory 9.0 9.0 0.8
PCIe3 RJ45
Adapter
8.0 8.0 0.7
Trusted
Platform
Module (TPM)
2.5 2.5 0.5
USB
Peripherals
(Generic)
2.5 2.5 0.5
Motherboard
Total:
218.5 218.5 17.8 1.0
Fans (Qty 6): 75.6 75.6 6.3
Storage
Drives:
25.5 25.5 1.4 1.8
Total Current 23.4 2.8
Total Power 319.6 W
(1019.5
BTU/h)
319.6 W
(1019.5
BTU/h)
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Hardware Specifications

Environmental Requirements
Category ISA8000c and ISA8000f
Operating temperature 10°C - 35°C (50°F - 95°F)
Non-operating temperature -40°C to 70°C (-40°F to 158°F)
Operating Relative humidity 8% to 90% (non-condensing)
Non-operating Relative humidity 5% to 95% (non-condensing)
Component Specifications
Category ISA8000c and ISA8000f
CPU Intel Xeon Gold 5317 (x86) on the Ivanti ISA8000c
Intel Xeon Gold 5317 (x86) on the Ivanti ISA8000f
Memory Two 32GB DDR4
Storage
HDD
Two 3.5"2TB SATA 6Gb/s,7.2KRPM, 256MB,512N
Storage SSD SSD, 480G SATA
Network
ports
Copper, Std LP 4-port 10G RJ45 (ISA8000C)
Fiber, Std LP 4-port 10G SFP+ (ISA8000F)
One RJ45 1GbE LAN port
Cooling Six 40x40x28 mm Fan(s)
Where to Get Replacement Components
Although not frequently, you may need replacement parts for your system. To ensure the highest level
of professional service and technical support, go to Support Center.
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Hardware Specifications

Console and Initial Configuration
Accessing ISA8000 Serial Console through Laptop
1. Get the USB-to-DB9 (female) cable.
2. Connect the USB port to the laptop and serial DB9 female port to the ISA8000 console.
3. Configure a terminal emulation utility running on the laptop, such as HyperTerminal or PuTTY,
to use these serial connection parameters: 9600 bits per second, 8-bit no parity (8N1), 1 stop
bit, no flow control.
4. Connect a network cable from the INT port (internal port) on the appliance to a switch port.
To find your COM port in Windows, go to Start > Search > Device Manager > Ports (COM &
LPT) > USB Serial Port (COM#).
Accessing ISA8000 Console through Console Server
1. Get the RJ45-to-DB9 serial cable.
2. Connect the RJ45 port in RJ45-to-DB9 serial cable to the console server and serial DB9 female
to the ISA8000 console (DB9 male).
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Console and Initial Configuration

3. Configure a terminal emulation utility running on the laptop, such as HyperTerminal or PuTTY,
connect using telnet to the console server IP and the port number it is connected to.
4. Connect a network cable from the INT port (internal port) on the appliance to a switch port.
Powering On the System and Selecting the Personality
Do this:
1. Connect the AC power cord from the power supply to a power source.
2. The appliance will power-on automatically.
3. Observe the status LEDs (where applicable) on each power supply faceplate. If an AC power
supply is correctly installed and functioning normally, the AC OK and DC OK LEDs light steadily,
and the PS FAIL LED is not lit.
After powering off a power supply, wait at least 60 seconds before turning it back on. After
powering on a power supply, wait at least 60 seconds before turning it off.
After the power supply is powered on, it can take up to 60 seconds for status indicators—such as the
status LEDs on the power supply and the show chassis command display—to indicate that the power
supply is functioning normally. Ignore error indicators that appear during the first 60 seconds.
4. The device reboots, and you see the GRUB boot menu. Choose the Factory Reset option using
the down-arrow key which supports to select the personality. Please note that here timeout is 3
seconds. If the selection is not made within this period, then the device boots up to current
image.
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Console and Initial Configuration

In case the user fails to select the Factory Reset option, then system will boot up with current
image. Then user needs to power cycle the device, and select the Factory Reset option and
follow with the above procedure.
Configuring Basic Settings
When you bring up a new ISA8000 for the first time, you need to enter basic network and machine
information through the console to make it accessible to the network. After entering these settings, you
can continue configuring the ISA8000 through the administrator Web console.
The installation process may take up to 30 minutes.
Do this to perform basic setup:
1. In Serial com console, check that the image loaded from local disk. i.e., current partition.
2. Enter the number corresponding to the personality for which you want to configure ISA8000.
3. Enter yto select the appliance as a stand-alone node.
Setting Up Ivanti Connect Secure Package / Ivanti Policy
Secure Package
To set up [1] Ivanti Connect Secure package or [2] Ivanti Policy Secure package, do the following:
1. Enter yto accept the license terms (or enter r to read the license first).
2. Follow the directions in the console, and enter the machine information for which you are
prompted, including the following:
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Console and Initial Configuration

• Internal port IP address (you configure the external port through the administrator Web
console after initial configuration)
• Internal port network mask
• Internal port default gateway address
• Internal port default VLAN (optional)
• Primary DNS server address
• Admin username
• Admin password
• REST API access (for this administrator)
• Digital certificate
• Common name (example: secure.company.com)
• Organization name (example: Company Inc.)
• Register Ivanti Connect Secure with Ivanti Neurons for Secure Access
After you perform the basic setup, you are ready to license the software, verify accessibility, and
complete the configuration process through the ISA8000 administrator Web console.
Change the Personality
If ISA8000 is set up as Ivanti Connect Secure or Ivanti Policy Secure device, it can be switched to any
other personality anytime. Changing a personality deletes all configuration files and system and user
data. You must perform the basic setup again to reestablish network connectivity. The installation
process may take up to 20 minutes.
To change the personality:
1. Start a console session and in the options prompt, enter 4to select System Operations.
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Console and Initial Configuration

2. In the operation to perform, enter 1to select Reboot this <Ivanti Connect Secure/Ivanti Policy
Secure>.
3. After system reboot, choose Factory Reset option.
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Console and Initial Configuration

4. In the personality selection, choose the personality you want to change to and follow the
instructions to complete the configuration.
Accessing the Web Admin Interface
1. Launch a web browser from a laptop that is network connected.
2. Point the browser at the same IP address that was assigned to the internal port followed by
/admin (for example, https://a.b.c.d/admin).
3. When prompted with the security alert to proceed without a signed certificate, click Yes. When
the administrator sign-in page appears, you have successfully connected your device to the
network.
4. On the sign-in page, enter the administrator username and password you created earlier. Then
click Sign In. The administrator Web console opens to the Overview page.
Licensing the System
After you install the device and perform basic setup, you are ready to license it.
To license your device, follow instructions received in an email from Ivanti. For more information,
contact Support Center.
The device uses the common machine and organization names to create a self-signed digital certificate
for use during product evaluation and initial setup.
We strongly recommend that you import a signed digital certificate from a trusted certificate authority
(CA) before you deploy the device for production use.
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Console and Initial Configuration