Jacuzzi JAG User manual

OWNER’S MANUAL
WARNING
FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this manual, this product
must be serviced by a pool technician who is licensed and qualified in pool equipment by the jurisdiction in which the product
will be installed where such state or local requirements exist. In the event no such state or local requirement exists, the
maintainer must be a professional with sufficient experience in pool equipment installation and maintenance so that all of the
instructions in this manual can be followed exactly. Improper installation and/or operation may void the warranty.
JAG
Robotic Cleaner
TYPE: SSDP37--

2JACUZZI®JAG ROBOTIC CLEANER
FCC STATEMENT
This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modications not expressly approved by the part responsible for compliance could void the user's authority to
operate the equipment.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development
Canada's license-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference including interference that may cause undesired operation of the device.
THANK YOU FOR PURCHASING THIS ROBOTIC POOL CLEANER.
YOUR ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO
PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW CLEANER, PLEASE DO THE
FOLLOWING:
1) Record your purchase information on the spaces provided below.
2) Attach your invoice (or a copy) to this page.
Taking these steps will help ensure prompt service, should it be required. If service is required, please
contact your original dealer. If the original dealer does not perform warranty service, please call our Technical Support
department at 1-800-822-7933.
RECORD YOUR CLEANER DATA HERE:
Date of Purchase Purchased From Serial Number:
(located on robot- head)
City State/Province Zip/Postal Code

3
OWNER'S MANUAL
TABLE OF CONTENTS
Section 1. Important Safety Instructions........ 4
Section 2. Cleaner specications .................... 5
2.1 General Specications .................................................................5
Section 3. Connect to Power............................ 5
Section 4. Install the Cleaner ........................... 6
4.1 Submerge in the Pool ..................................................................6
4.2 Start / Stop Cleaning....................................................................7
4.3 Optimal Patterning/Cable Tangling ........................................8
4.4 Remove from Pool........................................................................8
4.5 Remove Debris...............................................................................8
4.6 Store the Cleaner When Not in Use...................................9
Section 5. Maintenance Tips ........................... 10
Section 6. Spare Parts ..................................... 11
Section 7. Troubleshooting ............................. 11

4JACUZZI®JAG ROBOTIC CLEANER
SECTION 1. IMPORTANT SAFETY INSTRUCTIONS
Please read through the entire manual before installing your new robotic pool cleaner. The cleaner must be installed
and operated as specied.
WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or
death.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:
• Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should
be provided by a qualied installer and should be tested on a routine basis. To test the GFCI, push the test
button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to
operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the test button
being pushed, a ground current is owing, indicating the possibility of an electric shock. Do not use this product.
Disconnect the cleaner and have the problem corrected by a qualied service representative before using.
• Per the United States National Electrical Code
®
(NEC
®
), keep the control box at least ve (5) feet from the
edge of the (pool/spa) water. In Canada, the Canadian Electrical Code (CEC) requires a minimum distance of
3m (10ft.) to be maintained between the pool edge and the control box. Never submerge the control box.
• Do not enter pool while the cleaner is in water.
• Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trimmers and
other equipment.
• To reduce the risk of electrical shock, do not use the robotic cleaner or control box if the cord is worn or
damaged. Contact Technical Support immediately for proper servicing and replacement of the damaged cord.
• Double insulation—For continued protection against possible electric shock, use only identical replacement
parts when servicing. Do not attempt repair of the robotic cleaner, control box, power cord, or oating cable.
• NEVER OPEN CONTROL UNIT.
• DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE A
PROPERLY LOCATED GFCI RECEPTACLE. THE CONTROL BOX SHOULD BE PLUGGED INTO THE GFCI
RECEPTACLE BOX.
PREVENT CHILD INJURY AND DROWNING
• To reduce the risk of injury, do not permit children to operate this product.
• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your
pool’s operational system.

5
OWNER'S MANUAL
SAVE THESE INSTRUCTIONS
SECTION 2. CLEANER
SPECIFICATIONS
2.1 GENERAL SPECIFICATIONS
The general specications for the cleaner are as follows:
Control box supply voltage 100-240 VAC, 50-60 Hz
Output voltage 30 V DC
Installed load 100 W max
When unpacking the cleaner and its components:
• Check cleaner and components for damage during
transport.
• If there are any missing parts or damage, contact
Technical Support at 1-800-822-7933.
SECTION 3. CONNECT
TOPOWER
WARNING
Failure to comply with the following warnings can result in
permanent injury, electrocution or drowning.
PREVENT ELECTRICAL SHOCK
• U.S.: Per NEC®requirements, keep the control unit
at least ve (5) ft. (1.5 m) from the edge of the pool.
CANADA: Per CEC requirements, keep the control unit
at least three (3) m (10 ft.) from the edge of the pool.
• Only connect the control unit to a receptacle protected
by a ground fault circuit interrupter (GFCI). Contact
a certied electrician if you cannot verify that the
receptacle is protected by a GFCI.
• Do not use an extension cord to connect the control unit.
• Do not allow anyone to swim while the cleaner is in
the pool.
• The control unit is not waterproof. In order to prevent
electrocution, never submerge the control unit or leave
exposed to inclement weather.
CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal
injury.
• The cleaner must be installed and operated as specied.
• Clean out the debris from the cleaner after each use.
• Do not use the product in your pool if the water temperature is above 95°F (35°C) or below 55°F (13°C).
USE OF THE ROBOTIC CLEANER IN A VINYL LINER POOL
• Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by
objects coming into contact with the vinyl surface, including pool brushes, pool toys, oats, fountains, chlorine
dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply
by rubbing the surface with a pool brush. Ink from the pattern can also rub o during the installation process
or when it comes into contact with objects in the pool. We are not responsible for, and the Limited Warranty
does not cover, pattern removal, abrasion or markings on vinyl liners.

6JACUZZI®JAG ROBOTIC CLEANER
1. Plug power supply into a GFCI outlet (Ground
Fault Circuit Interrupter) (Figure 1). Power Supply
must be 5ft. from the pool's edge.
Figure 1. Plug into Power Supply
2. Straighten the oating cable. Lift the ap on
the power supply and plug in the power cable
(Figure2).
Figure 2. Connect the Power Cable
SECTION 4. INSTALL THE
CLEANER
CAUTION
To prevent damage to the cleaner, be sure to adhere to
the following guidelines:
• Remove the cleaner from the pool after the cleaning
cycle is completed.
• Store cleaner out of direct sunlight out of direct
sunlight or inclement weather.
• Never lift the cleaner out of the pool by the oating
cable.
• Take additional care when lifting the cleaner out of the
pool. It becomes heavier when lled with water.
• Always remove the cleaner from the pool before super
chlorinating or adding acid.
• Do not handle cleaner while it is in operation.
IMPORTANT
• Always make sure the cleaner head is fully
submerged before you begin operation.
• Clean out debris after each cleaning cycle.
• Do not leave your cleaner in the pool on a
permanent basis.
• At the end of each cycle, remove the cleaner from
the pool.
• Start at the cleaner head and untangle any coils in
the cable before storing the cleaner.
4.1 SUBMERGE IN THE POOL
1. With the control box plugged into a GFCI outlet,
spread the oating cable across the pool deck
until you reach the middle of the pool length.
NOTE: For optimal patterning and reduced tangling, the
floating cable should enter the water near the middle
of the pool length.

7
OWNER'S MANUAL
12 ft / 4 m
Midpoint of the long side of pool
Figure 3. Pool Entry Point for Optimal Patterning
2. Submerge cleaner vertically and turn upside
down until the bubbles stop to remove any air
trapped inside (Figure 4) .
3. When the bubbles stop, allow the cleaner to sink
to the bottom of the pool.
Figure 4. Submerge and Remove Trapped Air
4. Verify the cleaner is sitting right-side up on the
bottom of the pool. Remove additional air if the
cleaner is still oating.
5. Spread all of the oating cable carefully in the
pool, ensuring there are no kinks or coils.
Useonly as much cable as you need to reach the
farthest wall. This can help prevent cable tangling
(Figure 5).
Figure 5. Spread Floating Cable to Prevent
Tangling
4.2 START / STOP CLEANING
1. Press On/O button to begin or interrupt cleaner
operation (Figure 6).
ON / OFF
Figure 6. Begin Cleaning
2. Press SELECT button to choose between SMALL
POOL and LARGE POOL. Cleaning duration for
a small pool is 1 hour; for a large pool, duration is
2 hours (Figure 7).
3. Cleaner will begin to move.
= 1 Hour Shut-off
= 2 Hour Shut-off
Figure 7. Select Pool Size and Duration

8JACUZZI®JAG ROBOTIC CLEANER
4.3 OPTIMAL PATTERNING/CABLE
TANGLING
It is recommended to alternate the angle and direction
of the cleaning path every cleaning cycle to ensure the
cleaner is covering the whole pool, as well as prevent
cable tangling.
1. Turn the cleaner upside down. Locate the wheel
pins on the axle: one adjustable pin; one xed pin.
(Figure 8)
2. Reverse the positions of adjustable and xed
wheel pins (Figure 9).
Figure 8. Change Wheel Turning Direction
Axle Position
Fixed
Pin
Adjustable
Pin
Figure 9. Alternate Wheel Axle Pins
4.4 REMOVE FROM POOL
1. Gently pull the oating cable to bring the cleaner
within arm's reach (Figure 10).
Figure 10. Bring Cleaner to Pool's Edge
2. Gently pull the cleaner up to the waterline
(Figure11).
Figure 11. Pull Cleaner to Waterline
3. Use the handle to lift the cleaner from the water
(Figure 12). Never lift the cleaner out of the pool
by the oating cable.
Figure 12. Lift Cleaner Using the Handle
4.5 REMOVE DEBRIS
For best performance, remove debris after every
cleaning cycle.
WARNING
To avoid electric shock and other hazards which could
result in permanent injury or death, disconnect (unplug)
the cleaner from the power source before performing
any cleaning and maintenance.
1. Unplug power to the cleaner at the control unit.
Unplug the control unit from the power source.
2. Push side tabs down and outward to release the
cleaner lid (Figure 13).

9
OWNER'S MANUAL
Figure 13. Remove the Cover
3. Pull gently on the elastic band around the suction
ports to release the lter bag (Figure 14).
Figure 14. Release the Elastic Band around Bag
4. Pull tabs to unfasten and turn the bag inside out
for thorough cleaning (Figure 15).
Figure 15. Turn Bag Inside Out
5. Using a hose with clean water, rinse the lter bag
to remove all debris (Figure 16).
Figure 16. Rinse
6. Replace back into the cleaner body and replace
the cover.
7. Store the cleaner out of direct sunlight for next use.
4.6 STORE THE CLEANER WHEN NOT
IN USE
Do not leave the cleaner in the pool when not in
use. The cleaner should be cleaned regularly using
slightly soapy clean water. Do not use solvents such
as trichlorethylene or its equivalent. Rinse the cleaner
generously using clean water. Do not let your cleaner
dry in direct sunlight near the pool.
1. Disconnect cleaner from the power source.
2. Start at the cleaner head, remove all coils and
tangles from the oating cable. Lay the cable in the
sun to loosen any tangling memory (Figure 17).
3. Disconnect the cable from the control unit.
Figure 17. Untangle the Floating Cable
4. Loosely coil the oating cable starting at the
cleaner and moving toward the connection point
at control unit.
5. Store the cleaner and power supply in a dry/
shaded area.
6. For extended periods, such as winter months,
store the cleaner in a box to keep motors, plastics
and seals protected (make sure the cleaner is dry
before storing) (Figure 18).

10 JACUZZI®JAG ROBOTIC CLEANER
Figure 18. Long Term Storage for Extended Period
SECTION 5. MAINTENANCE
TIPS
Regular maintenance is recommended to extend the life
of your cleaner.
WARNING
To avoid electric shock and other hazards which could
result in permanent injury or death, disconnect (unplug)
the cleaner from the power source before performing
any cleaning and maintenance.
1. Avoid dropping the unit or the power supply.
Dropping the cleaner may cause serious damage.
2. Clean the lter bags regularly.
Regular cleaning prevents clogging and keeps
recirculated water cleaner.
3. Adjust wheel direction after every cleaning
cycle.
Adjusting wheel direction ensures your cleaner
reaches all areas of the pool and prevents cable
tangling.
4. Rinse the cleaner with fresh water.
Rinsing the outside and the inside of the cleaner
removes chlorinated pool water and protects
internal components.
5. Store in a cool, dry location when not in use.
Coil the cable under the cleaner and store in a dry/
shaded area. Store in a dry box for longer periods.

11
OWNER'S MANUAL
SECTION 6. SPARE PARTS
Contact an authorized service center to perform diagnostic tests or repairs not shown in general maintenance.
SECTION 7. TROUBLESHOOTING
The following provides some helpful hints for troubleshooting common issues when using the cleaner.
Problem Solution
Cleaner moving too slowly/not
sucking debris
• Clean the lter bags.
• Check to ensure the suction ports are not clogged or blocked.
All LEDs ashing on the power
supply
• Check if cleaner is turned on when out of the water.
• Check the motor protection screen, lter bag may be stuck.
• Check the propeller.
• Restart the cleaner. Press On/O button, cleaner will resume.
Floating cable is coiled or tangled • Lay the cable at in the sun on the ground to straighten.
• Change the order of the wheel axle pins.
• Verify the oating cable enters the water near the middle of the pool
length. (TIP: mark the correct length with black electrical tape)
• Reduce the amount of cable in the water.
Cleaner not sucking debris • Check cleaner is set up properly and turned on.
• Make sure the lter bags are clean.
• Check the propeller.
• Adjust the suction ports under the cleaner for blockages.
Cleaner is stuck in the middle
of the pool and is pumping out
water
• Check for obstructions or any loose objects in the pool.
• Check and adjust the height of the suction ports.
They may be touching the bottom of the pool.
Cleaner pattern stays in a certain
area of the pool
• Restart the cleaner at a dierent end of the pool.
• Check for correct pool size setting: Large or Small.
• Change the order of the wheel axle pins.
Cleaner does not cover entire
pool
• Clean the lter bags.
• Adjust the cycle time setting.
• Check the wheels and axles for blockages.
• Change the order of the wheel axle pins.

© 2022 Jacuzzi Inc. All rights reserved.
Jacuzzi®is a registered trademark of Jacuzzi Inc. All other brands, product names, company names, trade names and
trademarks used are the property of their respective owners. Jacuzzi may add to change or remove any part of these
materials at any time, without notice. Reproduction in whole or inpart without written permission is prohibited.
International products may be congured dierently to meet local electrical requirements. Dimensions are approximate.
H0772300_REVA