Jandy AE-Ti User manual

H0569300A
Installation and
Operation Manual
Installation and Operation Data
DANGER
RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. The electrical supply to this product
must be installed by a licensed or certified electrician in accordance with the National Electrical
Code and applicable local codes and ordinances. Improper installation will create an electrical
hazard, which could result in death or serious injury to pool or spa users, installers, or others
due to electrical shock, and may also cause damage to property. Read and follow the specific
instructions inside this manual.
DANGER
RISQUE DE CHOC ÉLECTRIQUE OU ELECTROCUTION. Cet appareil doit être installé par un
électricien certifié conformément au National Electrical Code et aux normes et règlementations
locales. Une installation incorrecte peut entraîner un risque de problème électrique ( choc
électrique ou électrocution) pouvant causer des blessures graves et même la mort des
installateurs et/ou utilisateurs de SPA et Piscines. Lire le manuel et se conformer aux directives.
PELIGRO
RIESGO DE DESCARGA ELÉCTRICA O ELECTROCUTAMIENTO. El suministro eléctrico de
este producto deberá ser instalado por un electricista autorizado o diplomado, de acuerdo al
Código Eléctrico Nacional y a los códigos y normativas que apliquen localmente. Una instalación
inadecuada podría originar riesgos eléctricos y ocasionar la muerte o lesiones graves a los
usuarios de de la piscina o spa, instaladores u otros, como consecuencia de una descarga
eléctrica, pudiendo así mismo ocasionar daños a la propiedad. Léa y siga las instrucciones
específicas que se recogen en este manual.
Jandy®Heat Pumps
Model AE-Ti

Page 1
Section 1. General Information ..................2
1.1 Introduction.................................................. 2
1.2 Consumer Information and Safety............... 2
1.2.1 Spa/Hot Tub Safety Rules..................... 2
1.2.2 Swimming Pool Energy Saving Tips ..... 3
1.3 Warranty...................................................... 3
1.4 Codes and Standards.................................. 4
1.5 Technical Assistance ................................... 4
1.6 Materials Needed for Installations ............... 4
1.6.1 Materials for All Installations.................. 4
1.6.2 Recommended Materials for
Installations ........................................... 4
1.7 Specifications .............................................. 4
1.7.1 General Specifications .......................... 4
1.7.2 Dimensions ........................................... 5
Section 2. Installation Instructions ............5
2.1 General Information..................................... 5
2.2 Location Requirements ............................... 5
2.2.1 Introduction ........................................... 5
2.2.2 Clearances ............................................ 6
2.2.3 Equipment Pad...................................... 6
2.2.4 Condensation and Drainage ................. 6
2.2.5 Lawn Sprinklers..................................... 6
2.2.6 Roof Run-Off ......................................... 6
2.2.7 Installation of Anchor Clamps................ 7
Section 3. Water Connections....................7
3.1 Plumbing Layout.......................................... 7
3.2 Water Connections at Heat Pump............... 8
3.3 Check Valve Installation .............................. 8
3.4 Automatic Flow Control Valve ..................... 9
3.5 Multiple Unit Installation .............................. 9
3.5.1 Heat Pump And Heater Combination .... 9
3.5.2 Multiple Heat Pump Connections.......... 9
Section 4. Electrical Connections............12
4.1 General Information................................... 12
4.2 Main Power ............................................... 15
4.3 Bonding ..................................................... 15
4.4 Pump Connection (Auto-Heat Feature) .... 16
4.5 Optional Remote Controls ......................... 16
4.5.1 Connection to an AquaLink RS
Control System ................................... 16
Section 5. Operation .................................18
5.1 Initial Start-up Precautions ........................ 18
Section 5. Continued
5.2 Operating the Controller ............................ 18
5.2.1 On/Off Button ...................................... 18
5.2.2 Pool Mode (Normal Heat) ................... 18
5.2.3 Pool Mode (Optional Auto Heat) ......... 19
5.2.4 Spa Mode (Optional Auto Heat) .......... 19
5.2.5 Keypad Lockout .................................. 19
5.2.6 Feature Lockout .................................. 19
5.3 Operating Features of Units with
Optional Chiller.......................................... 20
5.3.1 Pool Mode (Normal Cool).................... 20
5.3.2 Pool Mode (Auto Cool)........................ 20
5.3.3 Spa Mode (Auto Cool)......................... 20
5.4 Enabling Remote Control with
AquaSwitch®Systems and Other
Dual TStat Remote Systems ..................... 20
5.5 Enabling Remote Control with
AquaLink®RS Systems ............................ 20
5.6 Advanced Digital Microprocessor
Quick Guide............................................... 21
5.7 Water Pressure Switch Adjustment ........... 21
Section 6. General Maintenance .............22
6.1 Water Chemistry........................................ 22
6.2 Winterizing................................................. 22
6.3 Spring Start-Up.......................................... 23
6.4 Inspection and Service .............................. 23
6.4.1 Owner Inspection ................................ 23
6.4.2 Professional Inspection ....................... 24
Section 7. Professional Maintenance
And Service..............................25
7.1 Heat Pump Design .................................... 25
7.2 Heat Pump Components and
Their Operation ......................................... 25
Section 8. Troubleshooting ......................26
8.1 Troubleshooting Guide .............................. 26
8.2 Diagnostics................................................ 27
Section 9. Replacement Parts..................29
9.1 Ordering Information ................................. 29
9.2 Jandy® AE-Ti Heat Pumps Parts List........ 29
9.3 Jandy® AE-Ti Heat Pumps
Exploded View........................................... 30
Warranty ...................................Back Cover
Table of Contents

Page 2
Throughout the manual, safety warnings and cautions
are identified by the “ “ symbol. Be sure to read and
comply with all of the warnings and cautions.
1.2.1 Spa/Hot Tub Safety Rules
WARNING
The U.S. Consumer Product Safety Commission
warns that elevated water temperature can
be hazardous. Consult heater operation and
installation instructions for water temperature
guidelines before setting temperature.
AVERTISSEMENT
La Commission U.S. de Sécurité des Produits
pour les Consommateurs indique que des
températures de l’eau élevées peuvent être
dangereuses. Voir la notice d’installation
et de fonctionnement pour le réglage de la
température.
AVISO
La Comisión de Seguridad de Productos para
el Consumidor de los Estados Unidos, advierte
que una temperatura elevada del agua puede
ser peligrosa. Consulte las instrucciones de
instalación y funcionamiento del calentador
para seguir las directrices relacionadas con la
temperatura del agua antes de proceder a fijar
la temperatura.
WARNING
The following “Safety Rules for Hot Tubs,”
recommended by the U.S. Consumer Product
Safety Commission, should be observed when
using the spa.
AVERTISSEMENT
Les Règlements suivants pour Cuves
Thermales, tel que recommandés par la
Commission U.S. de Sécurité des Produits pour
les Consommateurs, devraient être respectés
lors de l’utilisation du spa.
AVISO
Al utilizar el spa, deberán observarse, las
siguientes “Reglas de Seguridad para Baños
Calientes” recomendadas por la Comisión de
Seguridad de Productos para el Consumidor de
los Estados Unidos.
Section 1.
General Information
1.1 Introduction
This manual provides installation and operation
instructions for the Jandy AE-Ti models of Heat Pumps.
Read these installation and operation instructions
completely before proceeding with the installation.
Consult Jandy with any questions regarding this
equipment. To obtain additional copies of this manual
contact us at 707-776-8200 ext. 237. The following is
the address information for Jandy:
2735 NW 63rd Court.
Fort Lauderdale, FL USA 33309
The AE-Ti heat pump gets electrical power from
an external source and provides a dual electronic
thermostat control system for pool/spa combinations or
preheat convenience.
This heat pump is specifically designed for heating
fresh water swimming pools and spas. Do not use it
as a general service heater. Consult your dealer for the
appropriate Jandy products for these applications.
NOTE “Fresh water swimming pools and spas” include
systems that utilize saltwater chlorine generator
units, such as the Jandy AquaPure Electronic
Chlorine Generator. Please ensure that the salt
content of the pool/spa does not exceed
4000 ppm and water flow rate is within
60-80 gpm (225-300 lpm)
Installation and service must be performed by
a qualified installer or service agency.
To the Installer: After installation, these
instructions must be given to
the homeowner or left on or
near the heat pump.
To the User: This manual contains
important information that
will help you in operating and
maintaining this heat pump.
Please retain it for future
reference.
ATTENTION
1.2 Consumer Information and Safety
The AE-Ti series of heat pumps are designed
and manufactured to provide many years of safe
and reliable service when installed, operated and
maintained according to the information in this manual
and the installation codes referred to in later sections.

Page 3
1. Spa or hot tub water temperature should never
exceed 104°F (40°C). One hundred degrees
Fahrenheit (100°F [38°C]) is considered safe for a
healthy adult. Special caution is recommended for
young children.
2. The drinking of alcoholic beverages before or
during spa or hot tub use can cause drowsiness
which could lead to unconsciousness, and
subsequently result in drowning.
3. Pregnant women take note! Soaking in water
above 102°F (38.5°C) can cause fetal damage
during the first three months of pregnancy (which
could result in the birth of a brain-damaged or
deformed child). If pregnant women are going
to use a spa or hot tub, they should make sure
the water temperature is below 100°F (38°C)
maximum.
4. The water temperature should always be checked
with an accurate thermometer before entering a
spa or hot tub. Temperature controls may vary by
as much as 1F° (1C°).
5. Persons with a medical history of heart disease,
diabetes, circulatory or blood pressure problems
should consult their physician before using a hot
tub or spa.
6. Persons taking any medication which induces
drowsiness (e.g., tranquilizers, antihistamines, or
anticoagulants) should not use spas or hot tubs.
7. Prolonged immersion in hot water can induce
hyperthermia.
Hyperthermia occurs when the internal body
temperature reaches a level several degrees above the
normal body temperature of 98.6°F (37°C). Symptoms
include dizziness, fainting, drowsiness, lethargy, and an
increase in the internal body temperature. The effects of
hyperthermia include:
• Lack of awareness of impending hazard
• Failure to perceive heat
• Failure to recognize need to leave spa
• Physical inability to leave spa
• Fetal damage in pregnant women
• Unconsciousness resulting in a danger of
drowning
1.2.2 Swimming Pool Energy Saving Tips
It is important to note that a heat pump will not
heat a pool as fast as a large gas or electric pool heater.
If the pool water is allowed to cool significantly, it may
take several days to return to the desired swimming
temperature. For weekend use, it is more economical
to maintain the pool water temperature at or near your
desired swimming temperature. If you do not plan to
use your pool for a prolonged period, then you might
choose to turn the heat pump completely off or decrease
the temperature setting of the control several degrees to
minimize energy consumption.
Jandy offers the following recommendations to
help conserve energy and minimize the cost of operating
your heat pump without sacrificing comfort.
1. The American Red Cross recommends a maximum
water temperature of 78°F (25°C). Use an accurate
pool thermometer. A difference of 4°F (2°C) ,
between 78°F and 82°F (26°C and 28°C), will
significantly increase energy consumption.
2. Carefully monitor the water temperature of your
pool in the summertime. You can reduce heat
pump usage due to warmer air temperatures.
3. During the winter or when on vacation for longer
than a week, turn off the heat pump.
4. Find the proper setting on the heat pump
temperature control and use the Keypad Lock
function or lock the smoke-colored cover on
the heat pump controller to discourage further
adjustments.
5. Set the pump time clock to start the pump no
earlier than 6:00 AM during the pool heating
season. This is the time when nightly heat loss
balances.
6. Where possible, shelter the pool from prevailing
winds with well-trimmed hedges or other
landscaping, cabanas, or fencing.
7. Always use a pool cover when practical. Besides
providing a valuable safety feature, a pool cover
will reduce heat loss, conserve chemicals, and
reduce the load on filter systems.
1.3 Warranty
The AE-Ti heat pump is sold with a limited factory
warranty. Details are specified on the back cover of this
manual.

Page 4
Make all warranty claims to an authorized Jandy
dealer or directly to the factory. Claims must include the
heat pump serial number and model (this information
can be found on the rating plate), installation date, and
name of the installer. Shipping costs are not included in
the warranty coverage.
The warranty does not cover damage caused by
improper assembly, installation, operation, winterizing,
field modification, or failure to earth bond and
properly ground the unit. Any changes to the heat
pump, evaporator, heat exchanger, wiring, or improper
installation may void the warranty.
1.4 Codes and Standards
The AE-Ti heat pump is listed by ETL as
complying with the latest edition of the “UL Standard
for Safety for Heating and Cooling Equipment”, UL
1995 and CSA C22.2 No. 236.
All Jandy heat pumps must be installed in
accordance with the local building and installation
codes as per the utility or authority having jurisdiction.
All local codes take precedence over national codes. In
the absence of local codes, refer to the latest edition of
the National Electric Code (NEC) in the United States
and the Canadian Electric Code (CEC) in Canada for
installation.
1.5 Technical Assistance
Consult Jandy Technical Support Department or
your local Jandy dealer with any questions or problems
involving the specifications, installation, and operation
of your Jandy equipment. An experienced technical
support staff is ready to assist you in assuring the proper
performance and application of Jandy products. For
technical support call the Jandy Heat Pumps Technical
Service Department at [phone]
1.6 Materials Needed For Installation
1.6.1 Materials for All Installations
The following items are needed and are to be
supplied by the installer for all heat pump installations:
1. Plumbing connections (2”).
2. Level surface for proper drainage.
3. Suitable electrical supply line. See rating plate on
unit for electrical specifications. A junction box is
not needed at the heat pump; connections are made
inside of the heat pump electrical compartment.
Conduit may be attached directly to the heat pump
jacket.
NOTE Flex conduit is recommended for connecting
the electrical supply wires to the heat pump so
that the front panel may be removed easily for
servicing.
4. Electric cutout switch that will interrupt all power
to the unit. This switch must be within line of sight
of the heat pump.
5. Watertight conduit to run the electrical supply line.
1.6.2 Recommended Materials for
Installations
Jandy recommends installing isolation valves
on the inlet and outlet water connections for ease of
serviceability.
1.7 Specifications
1.7.1 General Specifications
Installation Location
Certified for use in:
USA
Canada
Mexico
Central and South America
Indoor/Outdoor
approved
Indoor/Outdoor
approved
Indoor/Outdoor
approved
Indoor/Outdoor
approved
Water Pipe/Heater Connection
Plastic 2” PVC (Unions
included)
Flow Rate
Maximum
Optimum
Minimum
125 gpm
(475 lpm)
55 gpm
(210 lpm)
30 gpm
(110 lpm)
Maximum Working Water
Pressure
75 psi
Electrical Supply
Voltage Requirements
1-Phase
3-Phase
208/230 VAC 60Hz
208/230 VAC60 Hz,
(Model dependent)
Amperage Protection
Requirements
AE2000
AE2500
AE3000
1-Phase
40 A
50 A
50 A
3-Phase
30 A
30 A
30 A

Page 5
2.2 Location Requirements
2.2.1 Introduction
NOTE Indoor installations require special
considerations for condensate drainage and
venting the cold air produced by the heat
pump. Contact the Jandy Heat Pump Technical
Service Department at [phone].
CAUTION
When pool equipment is located below the pool
surface, a leak from any component can cause
large scale water loss or flooding. Waterpik
Technologies cannot be responsible for such
water loss or flooding or resulting damage.
ATTENTION
Lorsque l’équipement d’une piscine est situé
sous la surface de l’eau, une fuite provenant de
n’importe quel élément peut causer une perte
d’eau importante ou une inondation. Waterpik
Technologies n’est pas responsable des pertes
d’eau, des inondations ou des avaries causées
par une installation ou un entretien inadéquat.
PRECAUCIÓN
Cuando el equipo de la piscina esté situado
por debajo de la superficie de la piscina, la
fuga de cualquiera de los componentes, podría
ocasionar la pérdida de grandes cantidades de
agua o inundación. Waterpik Technologies no
se responsabilizará de dichas pérdidas de agua
o inundaciones, ni de los daños que puedan
derivarse de las mismas.
36
D
C
B
11.5
33
10.75
3.5
A
MODEL
SIZE
DIMENSIONS
"A " "B " "C " "D "
2000 38" 26" 22" 13"
2500 42" 30" 26" 17"
3000 42" 30" 26" 17"
Figure 1. Jandy AE-Ti Heat Pumps Dimensions
1.7.2 Dimensions
See Figure 1 for a diagram showing the heat
pump’s dimensions and for dimensions to critical
connections.
Section 2. Installation Instructions
2.1 General Information
Install the Jandy heat pumps in accordance
with the procedures in this manual, local codes and
ordinances, and in accordance with the latest edition of
the appropriate national code. (See Section 1.4, “Codes
and Standards”.)
Correct installation is required to assure safe
operation. The requirements for Jandy heat pumps
include the following:
1. Field assembly (if required).
2. Appropriate site location and clearances.
3. Sufficient air ventilation.
4. Proper electrical wiring.
5. Adequate water flow.
This manual provides the information needed to
meet these requirements. Review all application and
installation procedures completely before continuing the
installation.

Page 6
Avoid placing the heat pump in locations where
it can cause damage by water or condensate leakage. If
this is not possible, provide a suitable drain pan to catch
and divert any leakage.
All criteria given in the following sections reflect
minimum clearances. However, each installation must
also be evaluated, taking into account the prevailing
local conditions such as proximity and height of walls,
and proximity to public access areas.
2.2.2 Clearances
The heat pump must be placed to provide
clearances on all sides for maintenance and inspection.
See Table 1.
24” (61cm) access in front of the heat pump
provides adequate room for serviceability.
If the heat pump is to be installed in a garage
or under a vertical overhang, the unit must have a
minimum of 5 feet clearance from the top of the heat
pump.
This heat pump must be installed at least 5 feet
(1.52 meters) from the inside wall of the pool or spa
unless the heat pump is separated from the pool or spa
by a 5 foot high solid fence or other permanent barrier.
Ce chauffe-piscine doit être installé á au moins 5
pieds (1.5 m) de la paroi interne de la piscine à moins
d’être isolé de la piscine par une clôture, un mur ou
autre barrière permanente.
Esta bomba de calor deberá instalarse a una
distancia de al menos 5 pies (1.5 metros) de la pared
interior de la piscina; a menos que la bomba de calentar
esté separada de la piscina mediante una valla sólida de
5 pies (1.5 metros) de altura u otra barrera permanente.
2.2.3 Equipment Pad
Place the heat pump on a flat slightly pitched
surface, such as a concrete or fabricated slab (pad). This
allows proper drainage of condensation and rain water
from the base of the unit. If possible, the pad should be
placed at the same level or slightly higher than the filter
system equipment pad.
NOTE Ensure that the pad is pitched not more than ¼
inch per foot toward the compressor end (front)
of the heat pump. Pitch slab from back to front
¼ inch per foot maximum and level from side to
side.
2.2.4 Condensation and Drainage
Condensation will occur from the evaporator coil
while the unit is running and drain at a steady rate,
usually three to five gallons per hour, depending upon
ambient air temperature and humidity. The more humid
the ambient conditions, the more condensation will be
produced. The bottom of the unit acts as a tray to catch
rainwater and condensation. Keep the drain hole located
on the right side of the base of the unit clear of debris.
If the heat pump is installed indoor a means of
condensate disposal must be provided. The drain hole
in the base of the heat pump is tapped to fit an optional
5/8” diameter barbed adapter, Jandy p/n R3004100 (see
Section 9, “Replacement Parts”. If using the barbed
adapter, connect a length of 5/8” tubing or garden hose
to the adapter, then route it into a drain or outside the
building to dispose of the condensate. It is important
to remember that no part of the tubing or hose may be
above the level of the drain hole in the base of the heat
pump.
2.2.5 Lawn Sprinklers
Keep lawn sprinkler heads from spraying on the
heat pump to prevent corrosion and damage. Use a
deflector if needed.
2.2.6 Roof Run-off
Make sure the heat pump is not located where
large amounts of water may run-off from a roof into
the unit. Sharp sloping roofs without gutters will allow
massive amounts of rain water, mixed with debris from
the roof to be forced through the unit. A gutter or down
spout may be needed to protect the heat pump.
Side of Heat
pump
Minimum Clearances for
Operation
Recommended Clearances for
Serviceability
Inches Centimeters Inches Centimeters
Front 6152460
Rear 6151230
Left 6151230
Right 6151230
Top 60 150 60 150
NOTE Clearances listed in
Table 1 are manufacturer’s
tested values. These are
given as minimum values.
Where local and national
codes apply, and values are
different than those listed in
Table 1, use the greater value
to ensure safe and proper
operation.
Table 1. Heat Pump Clearances

Page 7
2.2.7 Installation of Anchor Clamps
In Florida, building codes require that the heat
pump be anchored to the equipment pad or platform
to withstand high wind pressures created during
hurricanes.
This heat pump was provided with anchor clamps
designed to hold the unit to the equipment pad in high
wind conditions. Installation of the anchor clamps is
recommended in all installations and are required in
Florida (reference Florida Building Code, Mechanical
Section 301.13).
To install the anchor clamps:
1. Be sure that the heat pump is in its permanent
location on the equipment pad.
2. Remove the anchor clamps from the installation
and instruction package.
NOTE Bolts and bolt anchors are not included with
the heat pump. Jandy recommends that a
3/16” x 1¾” long stainless steel Tapcon®type
concrete screw is used to mount the clamp
to the equipment pad. The Tapcon type
concrete screw meets Florida building code
requirements.
3. Place the clamps at the base of the heat pump in
the locations indicated in Figure 2.
4. Fit the hook of each clamp over the lip on the
base panel of the heat pump. The hook should
fit between the lip of the base panel and the
evaporator coil guard (see Figure 3).
5. Mark the position of the hole in each clamp on the
equipment pad.
Figure 2. Anchor Clamp Positions
Attach anchor clamps to
base of heat pump where
indicated by the arrows.
6. Drill a hole in the cement using a masonry drill
bit, with a diameter as determined by the concrete
anchor, at each of the marks on the equipment pad.
The hole should be approximately 1-1/2” deep.
7. Insert a bolt anchor into each of the holes. Be sure
the anchors are set completely into the holes.
8. Position the anchor clamps so that the holes in the
clamps are over the bolt anchors. Be sure that the
clamp hooks are over the lip of the heat pump base
(see Figure 3).
9. Insert an anchor bolt through each clamp into the
anchor and tighten to secure the clamp and heat
pump to the equipment pad.
Section 3. Water Connections
3.1 Plumbing Layout
Figure 4 illustrates the standard plumbing layout
with a single heat pump unit. Following the diagram
from right to left, the plumbing sequence is as follows:
Pool > Pool Pump > Filter > Heat Pump > Check
Valve > Chemical Loop > Chlorinator > Pool
NOTE For normal installations, do not install a shutoff
valve or any kind of variable restriction in the
water piping between the heat pump outlet and
the pool/spa.
Figure 3. Anchor Clamp Installation

Page 8
The heat pump must be protected from back-
siphoning of water. If there is any chance of back-
siphoning, provide a check valve between the pool
and the filter pump inlet. Arrangement of pool system
components other than as illustrated in the preceding
and following diagrams can affect the operation of the
heat pump’s water pressure switch. Location of the heat
pump above or below the pool water surface can also
affect operation of the switch. In general, the pressure
switch can be adjusted to accommodate this effect if the
heat pump water connections are no more than six feet
below the pool water surface or no more than 15 feet
above it. See instructions for pressure switch adjustment
(Section 5.7) in the heat pump start-up section of this
manual for more information. If the heat pump is
installed outside of this range, an external flow switch
may need to be installed in the plumbing upstream of
the heat pump. Call the Jandy Heat Pump Technical
Service department at [phone] for details.
Be advised that when pool equipment is located
below the pool surface a leak can result in large scale
water loss or flooding. Jandy cannot be responsible for
such water loss or flooding or the damage caused by
either occurrence.
3.2 Water Connections at Heat Pump
Shipping plugs have been installed in the water
inlet and outlet ports of the heat pump at the factory.
Before installing any plumbing, remove the shipping
plugs. Filtered water is plumbed to the inlet, located on
the right side of the heat pump front panel. Heated water
flows through the outlet, located on the left side of the
heat pump front. Two inch unions are provided.
Plastic piping (PVC Schedule 40) should be
connected to the heat pump. The unions, provided with
the unit, accept 2” PVC pipe.
POOL PUMP
FILTER
POOL HEATER
FROM POOL OR SPA
CHEMICAL FEEDER
TO POOL OR SPA
CHECK VALVE
CHEMICAL LOOP
OR OPTIONAL CHLORINE
GENERATION SYSTEM
(JANDY AQUAPURE SHOWN)
MANUAL BYPASS VALVE
AquaPure
Sensors
Figure 4. Standard Plumbing Layout
CAUTION
Make sure that flow requirements and pool
water turn over rates can be maintained with
the installation of additional heat pumps and
plumbing restrictions.
ATTENTION
Assurez-vous que la circulation d’eau requise
soit maintenue même si des pompes d’appoints
ou des éléments de plomberie, causant des
restrictions, sont ajoutés.
PRECAUCIÓN
Asegúrese de que los requerimientos de flujo
e índices de volumen de agua de la piscina
puedan mantenerse, con la instalación de
bombas de calentar adicionales y restricciones
de fontanería.
3.3 Check Valve Installation
The heat pump must be protected from back-
siphoning of water. If there is any chance of back-
siphoning, provide a check valve between the pool and
the filter pump inlet.
When an automatic chemical feeder is installed
in the plumbing, it must be installed downstream of the
heat pump. A check valve must be installed between
the heat pump and the chemical feeder to prevent back-
siphoning of chemically saturated water into the heat
pump where it will damage the components.

Page 9
3.4 Automatic Flow Control Valve
The inlet/outlet header of the AE-Ti heat pump
comes equipped with an internal automatic flow control
valve. The automatic flow control valve maintains
the proper flow through the heat pump at rates up to
approximately 125 gpm (475 lpm). If the filter system
flow rate is higher than approximately 125 gpm (475
lpm), install a manual bypass valve (see Figure 4).
NOTE Be advised that if your circulation pump is
over 2 HP or if the total flow exceeds 125
gpm, you will have to add an external bypass
valve. Excess water flow will damage the heat
exchanger.
3.5 Multiple Unit Installation
3.5.1 Heat Pump and Heater Combination
In certain regions of the country it may be more
economical to run a heat pump during the warmer
months and a gas heater during the cooler months. In
some situations it may be desirable to run the heat pump
in the “Chiller” mode during the hottest portion of the
year and a heater during the cooler months. The Jandy
heat pump may be plumbed with a gas or electric heater
or any combination of heat sources including solar.
All heat sources must be plumbed in parallel to work
correctly and efficiently.
Figure 5 illustrates a recommended plumbing
layout for a heat pump / heater / solar combination
heating system for a pool / spa combination. Your
system may not contain all of these components, but the
basic plumbing will apply by eliminating the component
in the illustration that is not a part of your system.
3.5.2 Multiple Heat Pump Connections
All plumbing on multiple heat pump installations
must be done in parallel (see Figures 6 through 9). An
equal flow of water to each heat pump is important for
optimum operation.
NOTE It may be necessary to adjust water pressure
switch if a unit is installed below the water level.
See Section 5.7 for details on when and how to
adjust the pressure switch.
NOTE Each heat pump allows a maximum flow rate of
125 gpm and requires a minimum of 30 gpm.
Figure 5. Plumbing For Heating System Combinations
HEATER
HEAT PUMP
FROM SOLAR
TO SOLAR
FILTER
FILTER
PUMP
SPA
DRAIN
POOL
DRAIN
SPA
INTAKE
POOL
INTAKE
SPA
RETURN
POOL
RETURN
SPA
MAKE-UP
CHECK
VALVE
CHECK
VALVE

Page 10
Figure 6. Two Heat Pump Plumbing Layout
12 inches min. clearence around evap.
2" Gate Valve Bypass
Flow Meter
Pool pump
To Pool
12"
NOTE! Gate Valves are
optional on heater inlets
but will help system
balancing
Extend 12" past
end heater inlet
for hydraulic
balancing
Minimum 2" pvc
pipe
2" pvc pipe
2" pvc 2" pvc
Extend 12" past
end heater inlet
for hydraulic
balancing
Flow Meter OPTIONAL
Figure 7. Four Heat Pump Plumbing Layout
12 inches min. clearance around evap.
3" Gate Valve Bypass
Flow Meter
Pool pump
To Pool
12"
NOTE! Gate Valves are
optional on heater inlets
but will help for system
balancing
Extend 12" past
end heater inlet
for hydraulic
balancing
Minimum 3" pvc
pipe
3" pvc pipe
3" pvc pipe
3" pvc pipe
3" pvc pipe
2" pvc
2" pvc 2" pvc 2" pvc
Extend 12" past
end heater inlet
for hydraulic
balancing
Flow Meter

Page 11
Figure 8. Six Heat Pump Plumbing Layout
12 inches min. clearance around evap.
12"
2" pvc
TO POOL
FLOW METER
FLOW METER
4" GATE VALVE BYPASS
MINIMUM 4"PVC PIPE
4"PVC PIPE
NOTE! GATE VALVES
ARE REQUIRED ON
HEATER INLETS TO
HELP SYSTEM
BALANCING
EXTEND 16 TO 20" PAST END
HEATERS INLET FOR HYDRAULIC
BALANCING
EXTEND 16 TO 20" PAST END
HEATERS INLET FOR HYDRAULIC
BALANCING
4"PVC PIPE
POOL PUMP
2" pvc
FLOW METER
2" pvc
FLOW METER
2" pvc
FLOW METER
2" pvc
FLOW METER
2" pvc
FLOW METER
Figure 9. Eight Heat Pump Plumbing Layout (Dual Headers)
12 inches min. clearance around evap.
TO POOL
FLOW METER GATE VALVE BYPASS
MINIMUM 6"PVC PIPE
POOL PUMP
FLOW METER
6" PVC
2" pvc
6" PVC
NOTE! GATE VALVES
ARE REQUIRED ON
HEATER INLETS TO
HELP SYSTEM
BALANCING
12 inches min. clearance around evap.
FLOW METER 2"
pvc
EXTEND 16 TO 20" PAST END
HEATERS INLET FOR HYDRAULIC
BALANCING
EXTEND 16 TO 20" PAST END
HEATERS INLET FOR HYDRAULIC
BALANCING
EXTEND 16 TO 20" PAST END
HEATERS INLET FOR HYDRAULIC
BALANCING
EXTEND 16 TO 20" PAST END
HEATERS INLET FOR HYDRAULIC
BALANCING
4"pvc
4"pvc
BALANCING VALVES
FLOW METER 2"
pvc
FLOW METER 2"
pvc
FLOW METER 2"
pvc
2" pvc
FLOW METER
2" pvc
2" pvc FLOW METER

Page 12
4.1 General Information
Wiring connections must be made exactly as
shown in the wiring diagram found on the inside of the
heat pump access panel (see Figure 10 for single phase
electrical wiring and Figure 11 for 3-phase electrical
wiring). The heat pump must include a definite means
of grounding and bonding. There is a bonding lug on the
right side of the heat pump, where a bond wire must be
attached.
Section 4. Electrical Connections
WARNING
ELECTRICAL SHOCK HAZARD. This heat
pump contains wiring that carries high voltage.
Contact with these wires may result in severe
injury or death. Disconnect power circuit before
connecting the heat pump
AVERTISSEMENT
POSSIBILITÉ DE CHOCS ÉLECTRIQUES.
Ce système de chauffage contient du filage
de haut voltage. Un contact avec ces fils peut
résulter en des blessures sérieuses ou la mort.
Débranchez le circuit de puissance avant de
relier la pompe à chaleur
AVISO
PELIGRO DE DESCARGA ELÉCTRICA.
Esta bomba de calor, contiene cableado
de alta tensión. El contacto con los cables
podría ocasionar lesiones graves o la muerte.
Desconecte el circuito de alimentación, antes
de conectar la bomba de calentar.
CAUTION
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation. Verify
proper operation after servicing.
ATTENTION
Au moment de l’entretien des commandes,
étiquetez tous les fils avant de les débrancher.
Des erreurs de câblage peuvent entraîner un
fonctionnement inadéquat et dangereux.
PRECAUCIÓN
Proceda a etiquetar todos los cables antes
de su desconexión en los controles de
mantenimiento. Los errores de cableado
pueden ocasionar un funcionamiento
peligroso e inadecuado. Comprobar que el
funcionamiento es correcto, una vez efectuado
el mantenimiento.

Page 13
Figure 10. AE-Ti Single-Phase Electrical Supply Wiring Diagram
W
NO3
NC2
Com
1
2
3
4567
8
910
11
12
13
14151617
J-1HARNESSCONNECTION
J-2HARNESSCONNECTION
TRANSFORMER
PRIMARY (230 VAC)
SECONDARY (24 VAC)
BK
BK
OR
O
BL
BL
Y
O
W
W
BR
BR
Remote
Air
H20
T-4
T-3
T-7
Fan
J-2 J-1
DigitalControl
T-8
T-1 T-2 T-6 T-5
A
W/BR
BK/R
W/V
BK/W
BR
BK/BR
W
BL
BK/G
BK
O
W/GY
GY
V Y
R
W/R
BK
W
BL BL
R R
HIGH PRESSURE
SWITCH
LOW PRESSURE
SWITCH
R
R
BL
BL
Y
Y
O
O
RRW
W
BKBK
WATER
SENSOR
RBL
OPTIONAL
REVERSING SOLENOID
HEAT / COOL
AIR
SENSOR
BK
O
Y
Y
BK
BK BK
WATER PRESSURE
SWITCH
BR/W
BR
BR
R
BK
R
BK
BK
BK
W
W
FAN MOTOR
FAN CAPACITOR
COMPRESSOR
COMPRESSOR
CAPACITOR
WBK
BK
W
W
LOAD 1 TO PUMP TIME CLOCK
LOAD 2 TO PUMP TIME CLOCK
LINE 1
LINE 2
GROUND
MAIN
CONTACTOR
LINE 1 FROM PUMP TIME CLOCK
LINE 2 FROM PUMP TIME CLOCK
AUTO-HEAT
CONTACTOR
H3000200A
JVA
ACTUATOR
PLUGS
AE SERIE
S
208/230 VAC
60 Hz
SINGLE PHASE
WIRING DIAGRA
M
FACTORY WIRED HIGH VOLTAGE
FIELD SUPPLIED HIGH VOLTAGE
FACTORY WIRED
MULTICONDUCTOR CABLE
FACTORY WIRED LOW VOLTAGE
FACTORY WIRED OPTIONAL
COMPONENT LOW VOLTAGE
BK - BLACK
BK/BR - BLACK WITH
BROWN TRACE
BK/G - BLACK WITH
GREEN TRACE
BK/R - BLACK WITH
RED TRACE
BK/W - BLACK WITH
WHITE TRACE
BL - BLUE
BR - BROWN
BR/W - BROWN WITH
WHITE TRACE
GY - GRAY
O - ORANGE
R - RED
V - VIOLET
W - WHITE
W/BR - WHITE WITH
BROWN TRACE
W/GY - WHITE WITH
GRAY TRACE
W/R - WHITE WITH
RED TRACE
W/V - WHITE WITH
VIOLET TRACE
Y - YELLOW
FACTORY WIRED OPTIONAL
COMPONENT HIGH VOLTAGE
CRANKCASE
HTR.
OPTIONAL
MODEL
AE3000
ONLY
BK
BK

Page 14
NO3
NC2
Com
1
2
3
4567
8
910
11
12
13
14151617
J-1HARNESSCONNECTION
J-2HARNESSCONNECTION
TRANSFORMER
PRIMARY (230 VAC)
SECONDARY (24 VAC)
BK
BK
O
O
BL
BL
O
W
W
BR
Remote
Air
H20
T-4
T-3
T-7
Fan
J-2 J-1
DigitalControl
T-8
T-1 T-2 T-6 T-5
A
W/BR
BK/R
W/V
BK/W
BR
BK/BR
W
BL
BK/G
BK
O
W/GY
GY
V Y
R
W/R
BK
W
BL BL R
R
HIGH PRESSURE
SWITCH
LOW PRESSURE
SWITCH
R
R
BL
BL
Y
Y
O
O
RRW
W
BKBK
WATER
SENSOR
RBL
OPTIONAL
REVERSING SOLENOID
HEAT / COOL
AIR
SENSOR
BK
OY
Y
BK
BK BK
WATER PRESSURE
SWITCH
BR/W
BR
BR
R
BK
R
BK
W
W
FAN MOTOR
FAN CAPACITOR
COMPRESSOR
WBK
BK
W
W
PUMP TIME CLOCK
LINE 1
LINE 2
GROUND
MAIN
CONTACTOR
FACTORY WIRED HIGH VOLTAGE
FIELD SUPPLIED HIGH VOLTAGE
FACTORY WIRED
MULTICONDUCTOR CABLE
FACTORY WIRED LOW VOLTAGE
FACTORY WIRED OPTIONAL
COMPONENT LOW VOLTAGE
BK - BLACK
BK/BR - BLACK WITH
BROWN TRACE
BK/G - BLACK WITH
GREEN TRACE
BK/R - BLACK WITH
RED TRACE
BK/W - BLACK WITH
WHITE TRACE
BL - BLUE
BR - BROWN
BR/W - BROWN WITH
WHITE TRACE
GY - GRAY
O - ORANGE
R - RED
V - VIOLET
W - WHITE
W/BR - WHITE WITH
BROWN TRACE
W/GY - WHITE WITH
GRAY TRACE
W/R - WHITE WITH
RED TRACE
W/V - WHITE WITH
VIOLET TRACE
Y - YELLOW
H3000300A
JVA
ACTUATOR
PLUGS
W
L2
L1
L3
Y-OUT
Y
C
ON FAULT
3-PHASE MONITOR
24V
24V
LINE 3
BR
LOAD 3 TO PUMP TIME CLOCK
LOAD 1 TO PUMP TIME CLOCK
PUMP TIME CLOCK
AUTO-HEAT
CONTACTOR
24V
24V
L3
L2
L1
T3
T2
T1
L3
L2
L1
T3
T2
T1
CUT WIRE FOR 50Hz
BR
BK
W
R
BK
R
W
O
BK
BK
Y
Y
BR
AE SERIES
208/230 VAC
60 Hz
3 - PHASE
WIRING DIAGRAM
BK BK
LINE 1 FROM
LINE 3 FROM
CRANKCASE
HTR.
OPTIONAL
MODEL
AE3000
ONLY
FACTORY WIRED OPTIONAL
COMPONENT HIGH VOLTAGE
Figure 11. AE-Ti 3-Phase Electrical Supply Wiring Diagram

Page 15
4.2 Main Power
Electrical wiring to the heat pump must be in
accordance with the latest edition of the National
Electric Code (NEC), ANSI/National Fire Protection
Association (NFPA) 70 in the United States, and in
Canada, the Canadian Electrical Code (CEC) C22.1,
unless local code requirements indicate otherwise.
The heat pumps come factory-wired intended for
use with either 208/230 VAC, 60 Hz field electrical
supply depending on the model. See the rating plate for
the electrical specifications. All wiring must be done by
a certified electrician.
The following is the procedure to wire the AE-Ti
to the electrical source specified on the Rating Plate:
1. Be sure the power to the circuit for the heat pump
is turned off.
2. Remove the 5 screws that attach the service/access
panel to the heat pump unit (see Figure 12).
3. Electrical supply lines must be run through
watertight conduit. Run the wires and conduit from
the power source and connect them to the conduit
connection labeled “High Voltage Connection” on
the right side of the heat pump. See Figure 12 for
connection location.
4. Connect the wires to the terminals on the main
contactor as shown in the wiring diagram.
5. Connect the ground wire to the ground lug
provided in the electrical compartment.
6. Replace the service access panel and replace the
screws to hold it in place.
7. Connect a copper bonding wire (8 AWG) to the
bonding lug on the right side of the heat pump.
4.3 Bonding
PORT FOR TIME
CLOCK OVERRIDE
WIRES
PORT FOR HIGH
VOLTAGE WIRES
PORT FOR LOW
VOLTAGE WIRES
SERVICE ACCESS
PANEL (5 SCREWS)
Figure 12. AE-Ti Heat Pump Front View
CAUTION
This heater must be connected to a bonding
grid with a solid copper wire not smaller in
diameter than 8 ga.
ATTENTION
L’appareil de chauffage doit être connecté à
une grille de mise à la terre par un fil de cuivre
d’un diamètre de calibre minimal 8.
PRECAUCIÓN
Esta bomba de calor deberá estar conectado
a una rejilla de unión con hilo de cobre sólido,
de un diámetro no inferior a 8 ga.
The National Electrical Code and most other
codes require that all metallic components of a pool
structure, including reinforcing steel, metal fittings,
and above ground equipment be bonded together with
a solid copper conductor not smaller than 8 AWG. The
heat pump, along with pumps and other pool equipment
must be connected to this bonding grid. A bonding lug
is provided on the right hand side of the heat pump to
ensure this requirement is met.

Page 16
4.4 Pump Connection (Auto-Heat
Feature)
(Residential only) When connecting the time
clock override parallel circuit, proper phasing must
be maintained. Use 12 AWG wire. Follow the wiring
diagram on the service access panel of your heat pump,
referring to the auto-contactor section (see Figures 10
and ll on pages 13 and 14). The use of four different
color wires will help in maintaining the proper phasing
to and from the pool pump time clock.
4.5 Optional Remote Controls
Electrical wiring must be in accordance with
the latest edition of the NEC (NFPA 70) in the United
States and CEC (CSA 22.1) in Canada, unless local
code requirements indicate otherwise. To connect
remote control equipment to the heat pump, perform the
following steps:
1. Turn off the power to both the pool/spa control
system and the heat pump unit.
2. Remove the 5 screws that attach the service/access
panel to the heat pump unit (see Figure 12 on
page 15). This will allow you to access the wires
from the AE-Ti control panel for the remote
control installation (see Figure 13).
3. Run the wires from the pool/spa control system
into the conduit connection labeled “Low Voltage
Connection”, located on the lower right hand side
of the heat pump (see Figures 12 and 14).
4. Strip approximately 1/4” of insulation from the
heat pump remote control wires (black and white,
see Figure 14).
5. Using wire nuts, connect the wiring from the
pool/spa control system to the heat pump remote
control wires.
6. Restore power to the heat pump and the pool/spa
control system.
NOTE For AquaSwitch®or three wire remote controls,
connect the HIGH and COMMON wires to the
heat pump remote control wires.
4.5.1 Connection to an AquaLink RS
Control System
1. Install a fixed resistor, with a value of 2.2K Ohms,
in the solar sensor terminals #3 and #4 of the
green, 10-pin terminal bar of the AquaLink RS
Power Center (see Figure 15).
Figure 13. AE-Ti Control Panel, Interior View
Black and White Wires for
Remote Control Run Wires from
Pool/Spa System
through Low
Voltage Conduit.
Figure 14. AE-Ti Control Panel - Remote Control
Wiring

Page 17
NOTE One end of the wiring reserved to run into
the conduit connection labeled “Low Voltage
Connection”, located on the lower right hand
side of the heat pump (see Figures 12 and 14).
2. Run the wires from the Heat Pump control panel
through the wiring conduit located on the outer
right hand side of the Heat Pump.
3. In the AquaLink Power Center, connect the Heat
Pump to a standard relay, then connect the relay
to the solar pump output on the PCB. Set the time
to 11:59 PM; at 12:00 AM, the AquaLink RS
will auto-relabel Solar as Heat Pump. Otherwise,
the AquaLink RS will auto-relabel Solar as Heat
Pump within 24 hours.
4. The Solar Button will activate the heat pump/
chiller and the Pool and/or Spa Heater Buttons will
activate the gas heater. In this manner the pool or
spa can be heated or chilled by the heat pump, the
gas heater or both.
Gas Heater
Heat Pump/Chiller #2
Service/Wiring
Cover Panel
4321 654321 10987654321
Battery
(9Volt)
Standard
High
Voltage
Relay
Heat Pump/Chiller #1
Green- Enabled
Red- On
Gas Heater Connections
Terminals 1 and 2
Fireman's
Switch
From Fusible
Link
To Pressure
Switch
LED
will not
come on
for Heat
Pump
2.2K Ohms Resistor
in Solar Sensor
Terminals for Heat
Pump/Chiller
Figure 15. AquaLink RS to AE-Ti Heat Pump/Chiller Wiring
Low Voltage
Wiring to Low
Voltage Port
on Heat Pump
Service/Wiring
Cover Panel
Port for Low
Voltage Wires
Port for Low
Voltage Wires

Page 18
5.1 Initial Start-up Precautions
ATTENTION
After starting the AE-Ti heat pump, please
note that there is a 5 minute delay before the
compressor begins operation. The heat pump
display will show the remaining delay time in
minutes.
Be sure that there is water in the pool and that the
surface level is above the skimmer or other inlet of the
pool’s filter system.
With any new pool or spa installation, operate
the filter pump with the heat pump off long enough
to completely clean the water. This will remove any
installation residue from the water. Clean the filter at
the end of this operation before starting the heat pump.
When raising the temperature of a cold pool, program
the time clock to run the pump continuously. This lets
the filter system and heat pump operate continuously
until the water reaches the temperature setting on the
temperature control. When that happens, the heat pump
will automatically shut off, but the filter pump will keep
running.
5.2 Operating the Controller
Your new AE-Ti heat pump is controlled by an
advanced microprocessor based controller that provides
a sophisticated yet simple interface to operate your heat
pump for maximum efficiency and enjoyment of your
pool. To locate the control buttons, see Figure 16.
5.2.1 Off/On Button
When the control panel is turned off, the screen
displays CONTROL IS OFF and the Off/On LED
indicator is not lit. Press Off/On to turn on the control
panel. The LED will light and the display will read
PLEASE SELECT POOL OR SPA.
5.2.2 Pool Mode - (Normal Heat)
To enable the pool mode, press POOL. The LED
indicator will light and the unit will display POOL
TEMPERATURE SET-POINT = XX° for 5 seconds.
NOTE XX represents the current temperature setting
on the control. The default setting for pool
temperature is 82°F.
After 5 seconds the unit will display POOL →
HEAT and the current pool temperature. You can
change the temperature set point by pressing the Up
or Down button. The display will change back to
show POOL TEMPERATURE SET-POINT = XX°.
Repeatedly press the Up or Down button until you
reach the desired temperature set point. After 5 seconds
of inactivity, the new set point is stored in memory.
When the water temperature falls to 1 degree below
the temperature setting and after a 5- minute delay, the
control will start the heat pump.
Section 5. Operation
CAUTION
Keep all objects off the top of the heat pump.
Blocking air flow could damage the unit and
may void the warranty.
ATTENTION
Ne posez aucun objet sur le dessus de
l’appareil. Il pourrait empêcher la circulation de
l’air, ce qui risquerait d’endommager l’appareil
et d’annuler la garantie.
PRECAUCIÓN
Mantenga todos los objetos fuera de la parte
superior de la bomba de calor. La obstrucción
del flujo de aire podría dañar la unidad y
anular la garantía.
CAUTION
Do not use this heat pump if any part has
been under water. Immediately call a qualified
service technician to inspect the heater and
replace any part of the control system which
has been under water.
ATTENTION
N’utilisez pas cet appareil s’il a été plongé
dans l’eau, même partiellement. Faites
inspecter l’appareil par un technicien qualifié et
remplacez toute partie du système de contrôle
et toute commande qui ont été plongés dans
l’eau.
PRECAUCIÓN
No utilice esta bomba de calor si algunos de
sus componentes han estado debajo del agua.
Póngase inmediatamente en contacto con un
técnico de mantenimiento cualificado para que
inspeccione el equipo y reemplace cualquier
parte del sistema de control que haya estado
debajo del agua.