Jio JioExtender JMB43 User manual

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1 Introduction
JioExtender6 oers ultimate wireless networking by improving latency,
providing faster throughputs, better performance and optimal link stability
in your local network. JioExtender6 is enabled with the latest Wi-Fi 6
technology.
The JioExtender6 is equipped with:
• Two 5 GHz Wi-Fi 6 (IEEE802.11ax) interfaces that provide superior
transfer rates and are less sensitive to interference.
• One 2.4 GHz Wi-Fi 6 (IEEE802.11ax) interface which allows you to
connect Wi-Fi devices that don’t support 5 GHz Wi-Fi.
The JioExtender6 supports EasyMesh that allows you to bring an ultimate
in-home Wi-Fi experience by creating a unied intelligent Wi-Fi environment
throughout your home using multiple EasyMesh-enabled access points.
A JioExtender6 is in Agent mode by default. You can set it to controller mode
in JioExtender6 webUI. Refer to section “Congure your JioExtender6” for
steps to set JioExtender6 to controller mode.
A JioExtender6 controller connects to your JioFiber HomeGateway with
LAN cable and JioExtender6 Agents can connect either with wired (LAN
cable) backhaul or wireless backhaul to JioExtender6 controller.
JioFiber HomeGatewayJioExtender6
Controller

2 Product Specications
Item Specications
Product Name JioExtender JMB43
Wi-Fi Standard Tri-band Wi-Fi 6 AX Mesh System (802.11ax)
Wi-Fi Frequency 5GHz, 2.4GHz and 5GHz tri-band concurrent
Wi-Fi Data Rate (max.) 2.4GHz: 570 Mbps (40 MHz) 2X2,
5GHz: 1200 Mbps (80MHz) 2X2,
5GHz: 4800 Mbps (160MHz) 4X4
Environment
Operating Temperature 0º - 40ºC
Rated Power Input 12V DC 2A
Storage Temperature -20º - 70ºC (-4º - 158ºF)
Operating Humidity 0 - 95% non-condensing
3 Setup JioExtender6 Controller
JioHome Mobile app, My Network feature helps prepare the HomeGateway
and setup JioExtender6 home Wi-Fi Network. Refer to Section 8 for more
details on the app.
Required Accessories: Power Adapter, JioExtender6 unit and one LAN
cable.
1 Take the included LAN cable (this is the cable with the yellow connectors).
Connect one end of the LAN cable to the blue WAN/LAN ( ) port at the back
of your JioExtender6. Connect the other end of the LAN cable to a LAN port
of your JioFiber HomeGateway.
2 Take the power supply, plug the small end into the power inlet port of
the JioExtender6 and then plug the other end into a nearby power outlet.

3 Press the power button ( ) on the back of the JioExtender6. At rst, the
Status LED will be solid yellow, then it will ash yellow.
4Once Status LED starts ashing yellow every second, congure your
JioExtender6 to controller mode using JioHome App MyNetwork feature or
its webUI. Refer to the section “Congure your JioExtender6” of this QSG.
5 Wait until the Status LED turns solid green before connecting your
Wi-Fi devices.
4 Setup JioExtender6 Agent
Make sure your JioExtender6 Agent isn’t joined already to an existing
EasyMesh home network. JioExtender6 should be in factory reset state.
Procedure
1. Connect one end of the LAN cable to the LAN port at the back of your
JioExtender6. Connect the other end of the LAN cable to a LAN port of your
JioExtender6 controller.
2. Take the power supply, plug the small end into the power inlet port of
the JioExtender6 and then plug the other end into a nearby power outlet.
3. Press the power button on the back of the JioExtender6. At rst, the
Status LED will be solid yellow and when the device is ready for onboarding,
the yellow light will ash every second. If this is not the case, check the
connections you have made.
4. During EasyMesh onboarding, the Status LED on the JioExtender6 goes
through (one or more of) the following states:
● Flashing green & yellow (1 second each): EasyMesh onboarding started
and ongoing.
● Flashing green (3 seconds) & yellow (1 second): EasyMesh onboarding
has failed.
● Flashing green (1 second) & yellow (3 seconds): No EasyMesh network
was found.
● Solid Green: Onboarding is successful, JioExtender6 Agent is paired with

the JioExtender6 controller.
5. Once the pairing is successful you can disconnect the LAN cable and
place JioExtender6 at your desired location to extend the Wi-Fi coverage.
Please note, when you disconnect the LAN cable, JioExtender6 will
switch to wireless backhaul automatically to remain connected with the
JioExtender6 Controller.
Once the Wi-Fi connection is successfully established, the Status LED will
turn solid green, yellow or red.
● If Solid green, then link quality is optimal.
● If Solid yellow, then link quality is fair, but not optimal.
● If Solid red, then link quality is bad.
Please ensure that the LED indicator of JioExtender6 is solid green in color
all the time. Refer the Guidelines for placement.
5 Guidelines for Placement
● Place the JioExtender6 on a table about three to four feet in height from
the ground. Do not place it in corners.
● Do not place JioExtender6 close to the floor, too high up, very close to the
home ceiling or under low roof conditions.
● Do not place the JioExtender6 in cabinets, closed areas and crammed
places along with other wireless or electrical devices.
● Avoid placing JioExtender6 in between corridors connecting living rooms
and bedrooms.
● Try to maintain line of sight between the JioExtender6 Controller and
the JioExtender6 Agent or minimize obstacles between them.
● Don’t put JioExtender6 beside any metal objects, such as home
appliances, metal doors, etc.

● JioExtender6 has LED indicators to assist your placement decision.
Please ensure the LED indicator is always Green.
6 LED Indicators
Color Status Description
Yellow On Power on – bootloader phase
Yellow Flash(0.25s ON/0.25s OFF...) Power on –wireless not ready
Yellow Flash(1s ON/1s OFF…) Device unpaired
Red Flash(1s ON/1s OFF…) Resetting to factory default
Green Flash(1s ON/1s OFF…) JioExtender6 rmware
upgrading
Green/ JioExtender6 is pairing with new
Yellow Flash(Green 1s/Yellow 1s…) network
Green On ETH or Wi-Fi good connection
Yellow On Fair Wi-Fi link quality
Red On Poor Wi-Fi link quality
Red Flash(0.25s ON/0.25s OFF…) WPS Error

7 Interfaces and Product Label
Reset button (item A):
When the JioExtender6 is powered on and you press the Reset you can
restart or reset it.
Power button (item B):
The power button allows you to power the JioExtender6 on or o.
Power port (item C):
The power port allows you to connect the power supply.
Warning: Only use the power supply delivered with your JioExtender6.
USB port (item D):
The USB port (optional) is reserved for future use.
Ethernet LAN port (item E):
The Ethernet LAN port allows you to connect your JioExtender6 to the
JioFiber homeGateway. If free, you can also use it as a second Ethernet
LAN port.
A
B C D E F

Ethernet WAN/LAN port (item F):
The Ethernet WAN port allows you to connect your JioExtender6 to the
JioFiber HomeGateway. If free, you can also use it as a second Ethernet
LAN port.
Product label (bottom of your product)
The product label contains the default network name and wireless key of
the JioExtender6.
WPS button and Status LED: The WPS button with integrated Status LED
on the top panel of your JioExtender6 is used to pair the JioExtender6 with
other Wi-Fi devices and informs you about the status of your JioExtender6.
If the Status LED of your JioExtender6 is ashing green, your JioExtender6 is
updating its software. In this case, wait until the LED becomes slow blinking
yellow, or solid green, yellow or red. This can take several minutes! Do not
power o your gateway or unplug any cables!
Status LED

8 Device Management
You can setup and manage your home Wi-Fi by using the JioHome App My
Network feature. JioHome App, MyNetwork prepares the HomeGateway,
optimizes Mesh Network during its JioExtender6 setup procedure.
Scan QR code or search
on Google Play
or iOS App Store to
download the JioHome app.
9 Connecting Your Devices
If your Wi-Fi device:
• Supports WPS ( ), use WPS to pair it with the JioExtender6.
JioFiber HomeGateway

Briey press the WPS ( ) button on the JioExtender6. The Status LED on
the JioExtender6 will start blinking green. Within two minutes, start WPS
on your Wi-Fi device. After sometime the Status LED on the JioExtender6
turns back to its previous solid state (green, yellow or red). The Wi-Fi
connection is now successfully established.
• Does not support WPS ( ), congure it with the Wi-Fi network name (SSID)
and wireless key that are printed on the product label on the bottom of the
JioExtender6. For more information, consult the user documentation of
your device.
Connect an Ethernet device
You can use the JioExtender6’s yellow LAN ( ) port to connect an Ethernet
device (for example, a Set-Top Box, a NAS drive or computer) to your home
network.
10 Troubleshooting
• Please check the Status LED on your JioExtender6 Device to know the
connectivity status. Solid Green indicates good connectivity.
• If Status LED is ashing yellow every second on controller, then
JioExtender6 device is not controller. Follow the steps to setup the device in
Controller mode.
• If Status LED is ashing yellow every second on Agent, pair the
JioExtender6 agent with the JioExtender6 Controller.
• If Status LED is solid red , then please place the JioExtender6 Agent closer
to JioExtender6 Controller or another connected JioExtender6 Agent.
• If you continue seeing internet issue, please check if JioFiber HomeGateway
is getting internet.

Trouble Troubleshooting Tips
10.1 How to force restart and reset JioExtender6
1. Make sure that your JioExtender6 is turned-on.
2. Use a pen or an unfolded paperclip to push the recessed Reset button
on your JioExtender6:
How to repair
an unresponsive
JioExtender6
JioExtender6
Setup Issue
How to reattempt
Installation
• If JioExtender6 Status LED is not solid
green after setup, check if EasyMesh is
disabled on your HomeGateway. If not,
disable easymesh on Home Gateway (refer
to section 10.2) and reattempt installation.
• Power on JioExtender6 and Reset the
JioExtender6 to bring it to factory reset
state. Follow the Steps in section “Setup
JioExtender6 Controller” or “Setup
JioExtender6 Agent” and “Guidelines for
placement”.
• Force it to restart: After restarting, the
JioExtender6 will return to normal operation
with its last known working condition and
conguration.
• Reset it to factory defaults: The
JioExtender6 restarts with the factory
default conguration. None of the Wi-Fi and
EasyMesh settings, nor other conguration
changes you made to the JioExtender6 are
preserved. JioExtender6 will get unpaired
from easyMesh network, you must pair
it again.

● Shortly (less than 5 seconds) and then release it to force it to restart.
● For at least 10 seconds and then release it to reset it to factory defaults.
3. Your JioExtender6 restarts.
10.2 How to Turn OFF the Mesh support in JioFiber HomeGateway
from its web GUI
Login into JioFiber HomeGateway‘s web GUI with your credentials.
Default Gateway IP address is 192.168.29.1.
Step 1: Enter 192.168.29.1 in your browser
Step 2: Enter the credentials and login
Step 3: Goto Status->Mesh Network option->Mesh Conguration
Step 4: Turn OFF Mesh Enable
Step 5: Save
HomeGateway will reboot and Mesh will be disabled after the reboot.
Please verify the Status by visiting web GUI once again.
Status->Mesh Network option. Mesh Enable switch should be OFF.
Reset button

11 Congure your JioExtender6
Accessing the JioExtender6 web interface.
You can Congure and manage your JioExtender6 by using the JioHome
App, My Network feature. The JioExtender6 web interface also allows you
to congure your JioExtender6 using your web browser. To access the
JioExtender6 web user interface:
1 Check the IP address of your JioExtender6. Browse to the web
interface of your JioFiber HomeGateway to check the IP address of the
JioExtender6.
2 Browse to the JioExtender6’s IP address on a computer or device that
is currently connected to your JioExtender6 (either wired or over Wi-Fi).
Factory Default webUI credentials
Login : admin
Password : Jiocentrum
Conguring Controller Mode
To use JioExtender6 as a controller you must rst set it to controller mode:
1 Browse to the JioExtender6’s IP address on a computer or device that
is currently connected to your JioExtender6 (either wired or over Wi-Fi)
2 To open the EasyMesh page, click the EasyMesh menu
3 On the EasyMesh page, you can see device role option
Choose ‘Controller’ to set your JioExtender6 to controller mode
4 Click Save and Close the webUI.
Conguring Network Name and Password
SSID can be changed only in JioExtender6 Controller Mode device.
1 Browse to the JioExtender6 controller‘s IP address on a computer or
device that is currently connected to your JioExtender6 (either wired or
over Wi-Fi).
2 Go to Networking->AP page.
3 You can change the SSID, Security Mode, and WiFi password of the network.

With love, from Jio.
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reserves the right to make modifications on print or update specifications
without prior notice.