Jitterbug flip2 User manual

Thank you for choosing the Jitterbug®Flip2
The Jitterbug Flip2 is the easiest Jitterbug®phone ever with a large screen, big
buttons, simple list-based menu, powerful speaker, voice calling and texting with
Amazon Alexa, and a dedicated Urgent Response button for help 24/7. With the
Jitterbug Flip2, you'll enjoy exclusive access to the Lively®Response Team, giving you
peace of mind, wherever you go.
For additional resources, including how-to cards and videos, visit
lively.com/fliplearn.

I
Table of Contents
Section 1: Getting Started �������������������������������������������������������������������� 1
Key Items in Your Box ............................................................................................................2
Your Jitterbug Flip2 ................................................................................................................3
Charging the Battery ............................................................................................................ 7
Turning Your Phone On (1st time).......................................................................................9
Outside Screen Overview .................................................................................................. 10
Inside Screen Overview....................................................................................................... 11
Main Menu.............................................................................................................................12
Status Bar.............................................................................................................................. 14
Title Bar.................................................................................................................................. 16
Navigation Buttons...............................................................................................................17
Section 2: Learning the Basics ����������������������������������������������������������19

II III
Dial Number..........................................................................................................................43
Speed Dial ............................................................................................................................45
Blocked Numbers ................................................................................................................47
Answering or Ignoring a Call ........................................................................................... 50
Speakerphone ...................................................................................................................... 51
Adjusting the Call Volume..................................................................................................52
Adjusting the Ringer Volume .............................................................................................53
Section 4: Text Messages������������������������������������������������������������������ 55
Text Messages Overview .................................................................................................. 56
Reading and Replying to Text Messages .......................................................................57
Sending New Text Messages............................................................................................ 59
Checking Emergency Alerts ............................................................................................. 60
Typing Text Messages with the Keypad.......................................................................... 61
Sending Photo Messages ................................................................................................. 65
Turning the Phone On/Off.................................................................................................20
Adding a Contact.................................................................................................................20
Making a Call .......................................................................................................................23
Sending a Text Message ....................................................................................................25
Taking a Photo......................................................................................................................27
Setting Up Your Voicemail Greeting.................................................................................29
Connecting to Wi-Fi ............................................................................................................30
Calling Urgent Response....................................................................................................33
Section 3: Phone Calls ����������������������������������������������������������������������� 35
Phone Overview...................................................................................................................36
Missed Calls..........................................................................................................................38
Voicemail ..............................................................................................................................39
Contacts................................................................................................................................ 40
Call History ...........................................................................................................................42

IV V
Section 7: Helpful Tools���������������������������������������������������������������������� 95
Flashlight .............................................................................................................................. 96
Magnifier...............................................................................................................................97
Clock...................................................................................................................................... 98
Calculator............................................................................................................................106
FM Radio .............................................................................................................................108
Reminders ............................................................................................................................110
Mobile Support ................................................................................................................... 115
Section 8: Changing Settings�����������������������������������������������������������117
Urgent Response Service ..................................................................................................118
Volumes & Sounds .............................................................................................................. 121
Notifications ........................................................................................................................ 130
Contacts Sort ...................................................................................................................... 132
Text Mode............................................................................................................................ 133
Deleting Text Messages .................................................................................................... 66
Section 5: Photos & Videos���������������������������������������������������������������� 67
Photos & Videos Overview ................................................................................................ 68
Taking a Photo..................................................................................................................... 69
Recording a Video ...............................................................................................................70
Viewing Your Photos and Videos ......................................................................................72
Deleting Your Photos and Videos .....................................................................................73
Sharing Your Photos............................................................................................................75
Saving Photos & Videos From Text Messages ...............................................................77
Section 6: Amazon Alexa������������������������������������������������������������������� 79
Setting up Alexa .................................................................................................................. 80
Setting up Lively Skill.......................................................................................................... 84
Using Alexa........................................................................................................................... 90
Disabling Alexa.................................................................................................................... 94

VI VII
Notification Pop-Ups.........................................................................................................160
Getting Information About Your Phone ........................................................................ 163
Additional Support ............................................................................................................164
Contacting Us .....................................................................................................................165
Legal����������������������������������������������������������������������������������������������������167
Index���������������������������������������������������������������������������������������������������� 181
Connecting to Wi-Fi .......................................................................................................... 136
Turning Wi-Fi On & Off ..................................................................................................... 138
Connecting with Bluetooth .............................................................................................. 139
Turning Bluetooth On & Off ..............................................................................................141
Accessibility......................................................................................................................... 142
Flip to Answer ..................................................................................................................... 147
Tips........................................................................................................................................148
Emergency Alerts...............................................................................................................149
Color Options...................................................................................................................... 152
Screen Timeout .................................................................................................................. 153
Screen Rotations................................................................................................................ 154
Turning Notifications On & Off........................................................................................ 155
Section 9: Additional Information���������������������������������������������������159
Brain Games....................................................................................................................... 162

1
Getting Started
Section 1: Getting Started
Topics
• Key Items in Your Box
• Your Jitterbug Flip2
• Charging the Battery
• Turning Your Phone On (1st time)
• Outside Screen Overview
• Inside Screen Overview
• Main Menu
• Status Bar
• Title Bar
• Navigation Buttons

2 3
Getting Started
Getting Started
Your Jitterbug Flip2
Charging Dock Connectors
Volume Up Button
Rear Camera
LED Flash
Notification LED
Microphone
Outside Screen
Volume Down Button
Key Items in Your Box
Jitterbug Flip2
USB-C Cable Wall Charger
Charging Dock

4 5
Getting Started
Getting Started
Your Jitterbug Flip2 (continued)
Speakerphone Button
Urgent Response Button
Earpiece Speaker
Inside Screen
Front Camera (Selfie)
Power Button
Your Jitterbug Flip2 (continued)
3.5mm Audio Jack
Charging (USB-C) Port
Rear Speaker

6 7
Getting Started
Getting Started
Charging the Battery
The phone’s battery may be low when it is removed from its box. Charge the phone
before use and whenever the battery is low so that the phone is ready when you
need it.
With the USB Cable:
1. Plug the larger end of the USB Cable into the Wall Charger.
2. Plug the Wall Charger into a
wall outlet.
3. Plug the smaller end of the USB
Cable into the side of the phone.
Your Jitterbug Flip2 (continued)
Power Button
Directional Arrows
Ok Button
Speakerphone Button
Back Button
Number Pad
Urgent Response Button

8 9
Getting Started
Getting Started
Turning Your Phone On (1st time)
1. Press and hold on the keypad and wait while
the phone sets up.
2. Press to review the Terms & Conditions.
3. Press
Down
to read the Terms & Conditions and
to accept them. You must review four screens.
4. When you finish, the phone’s Main Menu is shown.
4
Phone
Contacts
Photos & Videos
Amazon Alexa
Text Messages 4
My #[phone]
Main Menu
100% 10:30 AM
Charging the Battery (continued)
With the Charging Dock:
1. Plug the larger end of the USB Cable into the
Wall Charger.
2. Plug the Wall Charger into a wall outlet.
3. Plug the smaller end of the USB Cable into the
back of the Charging Dock.
4. Place the phone on the Charging Dock.
STEP 2 STEP 4

10 11
Getting Started
Getting Started
Inside Screen Overview
A. Status Bar – Shows you signal strength, wireless
connectivity, Bluetooth and battery information.
B. Phone Number – Shows your phone number.
C. Title Bar – Shows the name of the screen you
are viewing.
D. Menu – Shows a list of the phone’s options.
4
Phone
Contacts
Photos & Videos
Amazon Alexa
Text Messages 4
My #[phone]
Main Menu
100% 10:30 AM
Outside Screen Overview
A. Status Bar – Shows you signal strength,
wireless connectivity, Bluetooth and
battery information.
B. Date – Shows the date.
C. Current Time – Displays the current time.
D. Alerts – Shows information about
incoming and missed calls, voicemails and
text messages.

12 13
Getting Started
Getting Started
Main Menu (continued)
E. Photos & Videos – View or capture photos
or videos.
F. Help Tools – Access helpful tools, such as a
flashlight, calculator, FM radio and more.
G. Device Info – View phone information, such as
remaining battery, storage and signal strength.
H. Settings – Adjust sounds, notifications, colors
and more.
I. Games – Play fun games that stimulate your brain.
Main Menu
The Main Menu shows a list of all your phone’s options. You can select an option to
perform a task, including:
A. Phone – Make calls, see call history or check voicemail.
B. Text Messages – Read received messages and
send texts.
C. Contacts – View or add a new contact.
D. Amazon Alexa – Set up Alexa to ask questions, get
information, and more. (Optional)
4
Phone
Contacts
Photos & Videos
Amazon Alexa
Text Messages 4
My #[phone]
Main Menu
100% 10:30 AM

14 15
Getting Started
Getting Started
Status Bar (continued)
C. Bluetooth Status – Lets you know if you’re connected to a Bluetooth device such
as a car stereo or wireless headphones. Turn this feature on or off under Settings.
D. Battery Level – Allows you to know how much battery you have left.
E. Current Time – Shows the current time.
Status Bar
The Status Bar at the top of your screen shows you signal strength, wireless
connectivity, Bluetooth status, battery and current time information.
A. Cellular Signal Strength – Affects your call quality. The more the triangle is filled
in, the stronger your signal.
B. Wi-Fi Status – Shows the phone's Internet connection and signal strength.

16 17
Getting Started
Getting Started
Navigation Buttons
At the top of your keypad you will find the six buttons
that are used to navigate your phone.
A. Directional Arrows – Press
Up
,
Down
,Lor Rto
navigate through the phone’s menus.
B. – Takes you one step back from your last action.
C. – Confirms a selection.
Title Bar
The Title Bar at the top of the menu shows the name
of the screen you are viewing.

19
Learning The Basics
18
Getting Started
Section 2: Learning the Basics
Topics
• Turning the Phone On/Off
• Adding a Contact
• Making a Call
• Sending a Text Message
• Taking a Photo
• Setting Up Your Voicemail Greeting
• Connecting to Wi-Fi
• Calling Urgent Response

20 21
Learning The Basics
Learning The Basics
Adding a Contact (continued)
3. Press
Up
or
Down
to select First Name and use the
keypad to type the name.
See "Typing Text Messages with the Keypad" on page
59 for help typing a message.
4. Press
Up
or
Down
to select Last Name and use the
keypad to type the name.
STEP 3
Turning the Phone On/Off
1. Press and hold . The phone turns on or off.
Adding a Contact
1. From the Main Menu, press
Up
or
Down
to select Contacts and press .
2. Press
Up
or
Down
to select Add Contact and press .

22 23
Learning The Basics
Learning The Basics
Making a Call
Dialing a Phone Number:
1. Open the phone. The Main Menu displays.
2. Dial the 10-digit number on the keypad, and press
to call.
Adding a Contact (continued)
5. Press
Up
or
Down
to select Phone Number and use the keypad to enter the number.
6. Press
Up
or
Down
to select Save Contact and press .
After a contact is saved, you can select their name in your phone menu Contacts and press
to call them.
NOTE

24 25
Learning The Basics
Learning The Basics
Sending a Text Message
1. From the Main Menu, press
Up
or
Down
to select Text
Messages and press .
2. Press
Up
or
Down
to select Compose New Text and
press .
3. Press
Up
or
Down
to select New Number or From
Contacts and press .
Making a Call (continued)
Calling an Existing Contact:
1. From the Main Menu, press
Up
or
Down
to select Contacts and press .
2. Press
Up
or
Down
to select a contact's name from the list and press .
3. Press
Up
or
Down
to select the phone number you want to call and press .
4. Press
Up
or
Down
to select Dial Call and press .

26 27
Learning The Basics
Learning The Basics
Taking a Photo
1. From the Main Menu, press
Up
or
Down
to select
Photos & Videos and press .
2. Press
Up
or
Down
to select Camera and press .
3. Press
Up
or
Down
to select Take Photo and press .
4. Press
Up
or
Down
to select Rear Camera or Front
(Selfie) Camera and press .
STEP 4
Sending a Text Message (continued)
4. Enter the 10-digit number or press
Up
or
Down
to
select a contact from the list and press .
5. Type a message and press to send.
See "Typing Text Messages with the Keypad" on page
61 for help typing a message.
Jamey, here. Would
you like to be my
guest this week at
Bingo?
Your Message
Mode: Abc
100% 10:30 AM
[phone]
STEP 5

28 29
Learning The Basics
Learning The Basics
Setting Up Your Voicemail Greeting
1. From the Main Menu, press
Up
or
Down
to select
Phone and press .
2. Press
Up
or
Down
to select Voicemail and press .
The phone dials your voicemail.
3. Follow the prompts using the keypad to record
your greeting.
STEP 2
Taking a Photo (continued)
5. Aim the camera and press to take a picture.
6. Press Lor Rto select Save and press to
keep the picture.
STEP 6