
16
Something not working ...
3
In the event of any other fault codes
that arise, disconnect the appliance
from the electrical supply for a few sec-
onds (Take out the fuse from the
house’s wiring system). If the fault code
is displayed again, please call your local
Service Force Centre and report the
fault code.
If you are unable to remedy the problem
by following the above suggestions,
please contact your local Service Force
Centre. Information on how to do this
can be found in the section Service and
Spare Parts.
1
Warning!
Repairs to the appliance are
only to be carried out by qualified serv-
ice engineers. Considerable danger to
the user may result from improper re-
pairs.
3
If the appliance has been wrongly oper-
ated, the visit from the service techni-
cian or dealer may not take place free
of charge, even during the warranty pe-
riod.
Problem Possible cause Remedy
The cooking zones are not func-
tioning.
No cooking zone selected Select cooking zone within 10
seconds of switching on (Deci-
mal point lights up)
The cooking zones cannot be se-
lected / Appliance does not react
to the control panel input
More than 10 seconds has passed
since the appliance was switched
on
Switch on the appliance again.
Select cooking zone within 10
seconds of switching on
The child safety device is activated
l
Deactivate the child safety device
(See section “Child safety device”)
The sensor fields are partly cov-
ered by a damp cloth or with liquid
Remove the cloth or the liquid
Safety cut-out has been triggered Switch on the appliance again
The residual heat indicator is not
displaying anything
The cooking zone was only on for
a short time and is therefore not
hot
If the cooking zone is supposed
to be hot, call your local Service
Force Centre.
Er03
is displayed Several sensor fields were
touched at the same time
Only touch one sensor field
Er21
is displayed Safety cut-out due to overheating. Let the appliance cool down.
Remove cookware.
Er25
is displayed
(only for 10 seconds)
Appliance is incorrectly connect-
ed
Disconnect the appliance from
the electrical supply and have it
connected properly
Er40
is displayed The overvoltage protector has
been activated (for an incorrect
connection see above
Er25
or
for overheating of the electronic
components see
Er21
)
Separate the appliance from the
mains for a few minutes (remove
the mains fuse).
Let the appliance cool down.