Johnson Controls T9500 User manual

Owner’s Manual
and Installation
Instructions
High Resolution
Touch Screen
Code No. LIT-12012450
Issued September 5, 2017
model T9500
Residential
Digital Thermostat
with Humidity Control

T9100
Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Warning (Part 15.21)
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
Industry Canada Staement
The term IC before the certification/
registration number only signifies
that the Industry Canada technical
specifications were met.
Le terme “IC” précédant le numéro
d’accréditation/inscription signifie
simplement que le produit est
conforme aux spécifications
techniques d’Industry Canada.
This color touch screen has the ability to receive updates to its firmware.
Periodically firmware updates are released by the manufacturer to add features
and/or performance enhancements.This manual was produced reflecting the
most current firmware/feature set at the time of publication, firmware rev. 5.10.
Firmware releases after rev. 5.10 may not be adequately depicted in this manual.
Please refer to the appropriate website or contact your place of purchase to learn
about changes to the thermostat after firmware release 5.10.
Follow the Installation Instructions before proceeding.
Set the thermostat mode to “OFF” prior to changing
settings in setup or restoring factory defaults.
CAUTION
IMPORTANT
North American Emissions Compliance
United States Canada
T9500
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ii
Glossary of Terms
Auto-Changeover: A mode in which the thermostat will turn on the
heating or cooling based on room temperature demand.
Cool Setpoint:The warmest temperature that the space should rise
to before cooling is turned on (without regard to deadband).
Deadband:The number of degrees the thermostat will wait, once a
setpoint has been reached, before energizing heating or cooling.
Differential: The forced temperature difference between the heat
setpoint and the cool setpoint in Auto Mode.
Heat Setpoint:The coolest temperature that the space should drop
to before heating is turned on (without regard to deadband).
Icon: The word or symbol that appears on the thermostat display.
Mode: The current operating condition of the thermostat
(i.e. Off, Heat, Cool, Auto).
Non-Programmable Thermostat: A thermostat that does not have
the capability of running Time Period Programming.
Programmable Thermostat: A thermostat that has the capability of
running Time Period Programming.
Temperature Swing: Same as Deadband.
Time Period Programming: A program that allows the thermostat
to automatically adjust the heat setpoint and/or the cool setpoint
based on the time of the day. Same as Schedule.

Table of Contents
GET TO KNOW YOUR THERMOSTAT
Home Screen .......................................................................................1
Menu Screens......................................................................................1
Dropdown Dashboard .........................................................................2
Care and Use of Your Thermostat .....................................................5
QUICK START
Selecting Your Desired Temperature and Mode ..............................6
Using the Fan Button .........................................................................6
Setting the Time & Date....................................................................7
Setting the Time ...........................................................................8
Setting the Date ...........................................................................9
Daylight Savings Setup.................................................................9
Connecting to Wi-Fi................................................................... 10
WiFi Set up - Create a Skyport Account ................................. 12
MAIN MENU BUTTONS
SCHEDULE ......................................................................................... 13
View My Schedule...................................................................... 14
Edit My Schedule....................................................................... 14
SMART FAN....................................................................................... 16
Smart Fan On/Off ...................................................................... 17
Smart Fan Minimum Runtime .................................................. 17
Start/Stop Times ........................................................................ 17
Days to allow Smart Fan operation ......................................... 17
SCREENSAVER .................................................................................. 18
Screensaver On/Off.................................................................... 19
ScreensaverSetup ....................................................................... 19
Screensaver Preview................................................................... 19
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Table of Contents
ALERTS............................................................................................ 20
View Current Alerts.................................................................21
Reset Alerts..............................................................................21
Set/Edit Reminders..................................................................21
Service Information (Who To Call For Service)....................21
DISPLAY .......................................................................................... 22
Active Brightness.................................................................... 23
Idle Brightness ........................................................................ 23
Night Dimmer ......................................................................... 23
Maintenance ........................................................................... 24
PREFERENCES ................................................................................ 25
User Interface Themes ........................................................... 26
Custom Wallpaper.................................................................. 26
Heat/Cool Indicator................................................................ 26
Sound Options ........................................................................ 26
HUMIDITY ....................................................................................... 27
Humidification Settings......................................................... 28
Dehumidification Settings..................................................... 28
VACATION/AWAY........................................................................... 29
Clear Vacation Schedule........................................................ 30
Set Vacation Schedule........................................................... 30
Schedule ...................................................................................31
Modes & Setpoints..................................................................31
SECURITY........................................................................................ 32
Auto Screenlock ..................................................................... 33
Setpoint Limits ....................................................................... 33
INFORMATION ............................................................................... 34
View Runtime Graphs............................................................. 35
Who to Call for Service ......................................................... 35
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Table of Contents
SETTINGS.........................................................................................36
Thermostat Name ...........................................................................40
Available Modes..............................................................................40
SD Card (Import and Export).........................................................40
GENERAL SETUP .............................................................................40
Units (F or C)..............................................................................40
Language.....................................................................................41
Smart Recovery On/Off .............................................................41
Simple Thermostat On/Off........................................................41
AUTOMATED DEMAND RESPONSE...............................................42
INSTALLATION SETTINGS...............................................................56
Heat & Cool Stages....................................................................56
Heat & Cool Stages...............................................................56
Compressor Stages ................................................................56
Aux Heat Stages....................................................................56
Timers & Deadbands...................................................................56
Free Cooling................................................................................58
Heat Pump Settings....................................................................59
Heat Pump Lockout - Enabled/Disabled..............................59
Heat Pump Lockout Outdoor Temp......................................59
Aux Heat Lockout Enabled/Disabled....................................59
Aux Heat Lockout Temp........................................................59
Dual Fuel Settings .................................................................59
Dual Fuel On/Off.............................................................59
Changeover With Outdoor Temp On/Off......................59
Adjust Balance Point.......................................................59
AUX Output Settings .................................................................60
Fan Off Delay .............................................................................61
Sensor Settings...........................................................................61
Control Sensor.......................................................................61
Wired Sensor.........................................................................61
Calibrate Sensors ..................................................................62
Test Outputs ...............................................................................62
v

Table of Contents
Dealer Information .....................................................................63
Upgrade Firmware.......................................................................63
Delete Custom Images................................................................63
Reset to Factory Default Settings.............................................63
Restart Thermostat.....................................................................63
WI-FI ................................................................................................64
Status............................................................................................64
Setup.............................................................................................64
Local API.......................................................................................64
SKYPORT...........................................................................................69
Account........................................................................................69
EMERGENCY HEAT ..........................................................................70
COLORDISPLAY DESKTOP APP ....................................................71
Installing the ColorDisplay Desktop App Software......................71
Uploading Photos ............................................................................72
INSTALLATION INSTRUCTIONS ...................................................73
Remove & Replace the Old Thermostat.........................................73
Wire Connections ............................................................................74
Determining Your Existing Wiring and Equipment ......................75
Making 4 Wires Work When 5 Wires Are Required....................77
Making 5 Wires Work When 6 Wires Are Required....................78
The T9500 Thermostat Backplate..................................................79
Explanation Of the Thermostat Dip Switches ..............................80
Sample Wiring Diagrams.................................................................81
TROUBLESHOOTING ........................................................................86
INDEX.....................................................................................87
WARRANTY.........................................................................................91
TECHNICAL SPECIFICATIONS.......................................................92
vi

1
Get To Know Your Thermostat
Home Screen
Sub Menu Screen
Home Button
Sub Menu
Buttons
Scrolling
Buttons
Main Menu Screen
Scrolling
Buttons
Back
Button
Menu
Buttons
Indicates Options
Available
Backlit ColorTouch Display
Date &Time
Fan Button
Home/Away Button
OutdoorTemperature
Cooler
Button
Warmer
Button
SD Card
Slot
Menu
Button
Mode Buttons
(If optional accessory is used
or connected to Skyport)
Indoor Humidity Reading
Connectivity Symbol
Drop Down
Sensor Button
Not connected
to Wi-Fi
Connected to local
access point w/IP
address without
Skyport enabled
Connected to local
access point w/IP
address, but not yet
connected to Skyport
Connected to Skyport
Connectivity Symbol Table

2
Get To Know Your Thermostat
Drop Down
Dashboard Button
Weather
Display
Outdoor
Temp
Room
Temp
Wi-Fi
Connection
Icon
Dropdown Dashboard
(The contents of your Dashboard may vary)
Press the HOME button to
return to the Home Screen
Not connected
to Wi-Fi
Connected to local
access point w/IP
address without
Skyport enabled
Connected to local
access point w/IP
address, but not yet
connected to Skyport
Connected to Skyport
Connectivity Symbol Table
Dropdown Dashboard
The Dropdown Dashboard displays temperature, humidity, and other
readings. It will also show the high and low readings of the day.
Dropdown Dashboard
(The contents of your Dashboard may vary)
Heating and
Cooling amounts
for the day
press for
more info

3
Dropdown Dashboard
(The contents of your Dashboard may vary)
Weather
Display with
forecast for the
following 3 days
This page displays
sensor information.
Select ‘Onboard’
to view room
temperature, and if
equipped, humidity
sensors that are
built-into the
thermostat. Select
‘Wireless’ to view
all wireless sensors
that this thermostat
has access to.
Weather
Display
Thermostats
Onboard
Get To Know Your Thermostat