JPL Element-X500 User manual

GUARANTEE
Register for 24 Month Warranty on-line at http://www.jpltele.com/product-registration.
Your JPL product has been carefully manufactured and 100% tested using high quality assured
components. It is guaranteed against faulty workmanship and materials for a period of 24 months
from the date of purchase. In the unlikely event that a failure should occur, please contact the JPL
dealer from which you purchased this product or visit www.jpltele.com and follow our product
returns procedure. You will be given a RMA number and instructions on how to return your headset.
Further help can be found on-line at www.jpltele.com on our FAQs page.
Note: Removing the factory-applied warranty label on the back of the control unit will void the
warranty. Specically exempt from warranty are limited-life consumable components subject to
normal wear and tear, such as microphone windscreens, ear cushions and other accessories. Your
statutory rights under common law are in no way aected by this guarantee. The warranty does
not cover cosmetic damage or damage due to misuse, abuse, negligence, acts of nature, accident,
disassembling or modication of, or to any part of, the product. The warranty does not cover damage
due to improper operation, maintenance or installation, or attempted repair by anyone other than
JPL Telecom. Any unauthorised repairs will void this warranty.
LIMITED WARRANTY
Consequential and incidental damages, including without limitation, loss of property and those
arising from breach of any express or implied warranty, are not the responsibility of JPL Telecom and
to the extent permitted by law, are excluded.
In accordance with its policy of progressive product design, JPL Telecom reserves the right to
change product specications without prior notice.
* Repair or replacement is at the discretion of the manufacturer.
REGISTERED ADDRESS
UK Oice: JPL Telecom Limited
Unit 1, Church Close Business Park, Church Close, Todber, Sturminster Newton,
Dorset, DT10 1JH England
USA Oice: JPL Telecom Holdings LLC
445 W Merritt Ave, Merritt Island, FL 32953, USA
Mexico Oice: JPL Telecom Mexico
Buon 46-604, Col. Nueva Anzures, Delg. Miguel Hidalgo C.P. 11590
Registered in England No. 5250754
(NB. For product returns, please follow instructions and returns department address provided on our website.
Returned products received at the registered addresses are likely to be returned to sender).
www.jpltele.com
JPL-Element-X500
User Guide

What’s included
Base Unit
Monaural
Headband
Microphone
Boom Arm
Monaural
Headband
Switch Mode Power
Supply with Multi
Country Adapters &
Telephone Cord
Optional Accessories
Binaural
Headband
Bluetooth
Module
USB 2.0 Module and
USB Cable Type-A to Mini-B
JPL-DECT Lier Electronic Hook
Switch (EHS)
Type of lead varies
depending on phone model.
Please refer to EHS Guide
www.jpltele.com/ehs-cables
USB Cable Type-A to
Micro USB for optional
headset charging method
Microphone
Boom Arm

Attaching the headband
To attach the microphone boom
arm to the headband, align the
triangle shape on the microphone
boom arm with the triangle shape
on the headband and push to
click into place. The microphone
boom arm will then rotate to your
required position.
Detaching the headband
To detach the microphone boom arm from the
headband, gently push the microphone speaker from
inside the ear cushion. This will pop the microphone
boom away from the headband.
DO NOT pull on the microphone boom
to remove it from the headband.
Positioning the Microphone
30mm
The microphone boom arm is exible, so you can
gently bend the boom and position it to suit the
curve of your face.
The ideal position for the microphone is at the corner
of the mouth approximately 30mm (2 nger width)
away from the mouth.
Microphone Boom Volume Control
Down Up
Mute
Mute /
Speaker Volume
Hook On/O
Answer / End
a call
In-use / busy
indicator
To change the speaker volume: roll the volume
switch towards the ‘plus’ sign to increase the
volume and roll the switch towards the ‘minus’
sign to reduce the volume and press the switch to
activate the microphone mute mode.
Align

Setting up the Base
DC Jack AUX Port
Handset Port
Telephone Port
• Plug the supplied telephone cord into the
TEL port of the BASE UNIT
• Connect the telephone cord to the
HEADSET port of the desk phone
Desk Phone with Headset Port
• On the desk phone, unplug the handset
cable from the phone
• Plug the handset cable into the
HANDSET port on the BASE UNIT
• Plug the telephone cord into the TEL port
on the BASE UNIT and plug the other end
of the telephone cord into the HANDSET
port on the desk phone
Desk Phone without Headset Port
Operating Instructions
• Plug the Power Adapter DC Jack into the back of the Base Unit. (See Note 1 below)
• Press the Hook On/O switch to make a call
• Select compatibility switch position ‘1’ or ‘2’ until you can hear the dial tone
• Adjust speaker and microphone volume to suit your requirement
• Press the Hook On/O switch to end a call
Note 1 : Factory default setup : Pairing
• Place the headset on the cradle
• Plug the power adapter into the base unit (Pairing starts automatically as soon as you plug the power
adapter into the Base Unit) The Tel indicator will start to ash.
• Press the ‘mute button’ of the headset until the LED of the headset starts ashing.
• Once pairing has completed, you will hear a beep sound and the LEDs of the base and headset will be o.
(Make sure that the headset is placed on the cradle before power is turned on. If the headset is not placed
on the cradle, pairing will be unsuccessful).
Base Unit
Bluetooth
Button
PC/TEL
Selection
Microphone
Mute Button
Microphone
Volume
Compatibility
Switch
Mini ‘B’ USB/Bluetooth
Module Drawer
Bluetooth Button This function works when the Bluetooth module is inserted
PC/TEL Selection This function works when the USB cartridge is inserted
Microphone Mute Button Press to mute the call
Microphone Volume Your headset has automatic audio conguration, (this can take a few
minutes to settle) however, if required, you can adjust the volume
level for the speakers and microphone to suit
Compatibility Switch Select ‘1’ or ‘2’ until a dial tone is heard via the telephone connection
DC Jack Connect Power Adapter to DC Jack
AUX port Connection for Handset Lier or EHS Adapter (optional extra)
Telephone Port Connect telephone cord to the headset port or handset port of a
telephone / base unit
Handset Port Plug Handset cord from the phone to Handset port
DC Jack AUX Port
Handset Port
Telephone Port

Microphone Mute
Indicator
PC/Bluetooth
Indicator
Battery Charge
Indicator
Telephone
Indicator
Bluetooth
Button
PC/TEL
Selection
Microphone
Mute Button
Visual Indicator
Charging Status LED Status
Charging Battery Indicator: ‘Flashing’ 1 sec-ON, 1 sec-OFF
Fully Charged Battery Indicator: ‘ON’
Low Battery Battery Indicator: ‘Flashing’ 0.5 sec-ON, 0.5 sec-OFF
Event LED Status
Press Microphone Mute Mute Indicator: ‘ON’
Press PC/TEL Selection PC/TEL Indicator - TEL: ‘OFF’ PC: ‘ON’
Hook O Selected Mode Indicator: ‘ON’
Audio Indicator
Event Sound Eect
Speaker / Microphone Volume Beep Sound ‘UP’ - High Tone, ‘DOWN’ - Low Tone
Max/Min Speaker Volume Double beep
Max/Min Microphone Volume Double Beep
Microphone Mute/Unmute Beep / Double Beep
Mute Reminder Beep (every 3 seconds)
Hook O / On Double Beep (High Tone / Low Tone)
Trouble Shooting
1. Cannot hear a dial tone.
• Check the PC/TEL button. TEL Mute: PC/TEL indicator – ‘OFF’
• Please check the cable connection between Base Unit and Phone.
• Check that the power adapter is plugged in and has power
• Please check the compatibility switch. Adjust compatibility switch until you can hear the dial tone.
2. Microphone volume (TX) is low / dead.
• Make sure that the microphone (TX) mute function is deactivated.
• Check the position of the boom arm and make sure that the microphone is placed as close as
possible to your mouth (approx. 2 ngers distance).
• Adjust the microphone (TX) volume on the bottom of Base Unit.
3. Buzzing sound on the headset
• Telephone may not be fully immune to the radio transmission between your headset and Base
Unit. To overcome this problem, move the Base Unit to at least 30 cm/12” away from the phone.
4. Headset echoes
• Adjust the telephone’s volume. If necessary, adjust your microphone volume on the headset to a
lower setting.
5. EHS doesn’t work with the telephone
• Make sure the telephone is compatible with the wireless headset. Refer to the EHS guide.
6. Headset was working, but it has stopped.
• Headset may need pairing to the Base Unit again. Refer to ‘Note 1’ in the ‘Operating Instructions’
• Headset battery may be dead. Return the headset to the cradle on the base unit for charging.
Base Unit

X500 Cartridge Module for
USB Connection
• Sophone interoperability through USB/computer
with 3CX, Avaya One-X, Cisco Jabber, Counter Path and Skype
with assistance from the JPL Gateway.
• Before inserting your USB cartridge, make sure that the base
unit is powered-o.
X500 Cartridge Module for
Bluetooth Connection
• Bluetooth allows the DECT headset to connect wirelessly to any
three Bluetooth devices simultaneously (mobile, dongle, tablet).
• This headset allows wireless conversations from any desk phone,
sophone and mobile.
• Before inserting your Bluetooth cartridge, make sure that the base
unit is powered-o.
JPL-DECT Lier
• The JPL-DECT Lier remotely lis the desk phone handset
to make or answer a call.
www.jpltele.com/accessories
(Refer to the JPL-DECT Lier installation guide).
Electronic Hook Switch (EHS) Adapter
• EHS Adapter enables an incoming call to be answered
or ended by using the On/O button on the Headset.
www.jpltele.com/ehs-cables Refer to the EHS Compatibility Table to see which adapter you need for your
desk phone. (Refer to the EHS Adapter installation guide to see how to install your EHS cable).
USB Cable Type-A to Micro USB
• Optional method for charging the headset.
Connect the micro USB jack to the micro USB port
located on the side of the headset
Type of lead varies
depending on phone
Additional AccessoriesAdditional Accessories
PC/Bluetooth
Indicator
PC/TEL
Selection
• Aer inserting the cartridge, connect the power and then connect the USB cable.
• To make a USB call, press the “PC/TEL’ button.
• When you press the “PC/TEL” button, the “PC/TEL” LED will ash on and o.
USB Cable Type-A to Mini-B