Jumpflex Hero Series Quick guide

Hero Series
Assembly &
Maintenance
Manual
Version H1.0

Warning: Read all assembly, installation, care
maintenance and usage instructions in the manual
prior to assembling and using the Jumpex®
product
These products are for personal use only by one
person aged 6 years and older.
These products are for outdoor use only.
Warning: For domestic use only. Adult assembly
required.
Risk Warning: The use of this product involves a
signicant risk of participants suffering personal
injury, including the possibility of serious injuries,
permanent disability or death. All participants who
engage in activities with the product do so at their
own risk.
Jumpex® Assembly &
Maintenance Manual
2

Contents
Notice to User & Safety Information 4
Maintenance & Care Instructions 7
Warranty Information 8
Trampoline Placement 9
Trampoline Parts List 10
Assembly Instructions 11
Warning Label Placement 30
Jumpex® Assembly &
Maintenance Manual 3

Notice to User
Please read this agreement carefully before purchase or assembly. By opening this package, you
acknowledge that you have read this agreement, understand it and agree to be bound by its terms. If you are
making a purchase on behalf of another person, you agree that you are making the purchase as their agent.
Please Read
JUMPFLEX USA LLC LTD (“Jumpflex”) as a supplier of trampolines and Accessories,
(“Equipment”), sells all Equipment subject to the following conditions:
1. To the maximum extent permitted by law, Jumpex®, its employees, directors and agents will not be
liable to the customer, their dependents or legal representatives for damage to property, personal injury or
death suffered by the customer because the Equipment was not manufactured or supplied with due care
and skill, the Equipment is not reasonably t for its purpose or because of negligence, breach of contract,
breach of statute or breach of statutory duty by Jumpex®.
2. Jumpex®, its employees, directors and agents are not liable to the customer, their dependents or legal
representatives for personal injury or death suffered by the customer because the Equipment was not:
a. Installed in accordance with the Jumpex® Assembly Manual. It is the customer’s responsibility
to check all boxes to conrm that all components are included and in the correct condition before
assembly.
b. Installed with due care and skill, by the customer or a third party assembly service.
c. Checked on a regular basis to ensure that the trampoline and its components are in the same
condition as when the Equipment was supplied, particularly checking for wear and tear including,
but not limited to: weather damage, deterioration of the mat, padding and net spring stretch, UV
deterioration or rust.
The customer acknowledges that using this Equipment can be dangerous, with inherent risks and hazards.
As a consequence, personal injury or death may occur. The customer assumes and accepts all such risks
to the full extent permitted by law and waives any right of action against, and fully releases Jumpex® for
all loss, damages, personal injury or death in any way caused by, or relating to, the customer’s use of the
Equipment. This includes, without limitation, liability for any negligent or tortious acts or omissions, breach
of duty, breach of contract or breach of statutory duty on the part of Jumpex, its ofcers, directors,
employees or agents.
Risk Warning
The use of this Equipment involves a signicant risk of participants suffering personal injury including the
possibility of serious injury, permanent disability or death. All participants who use the equipment do so at
their own risk.
Notice to User & Safety Information
Jumpex® Assembly &
Maintenance Manual
4

Specic Use Limitations
1. Do not use a Jumpex® trampoline without mature and knowledgeable supervision present. Children using
a trampoline with a trampoline safety net must be supervised by adults. Young children must be supervised
constantly.
2. Do not attempt or allow somersaults.
3. Do not allow more than one person on the trampoline at any time.
4. Do not use the trampoline if it’s raining or wet.
5. Do not jump onto or off of the trampoline.
6. Do not use a trampoline while under the inuence of drugs or alcohol.
7. Do not allow any activity underneath the trampoline.
8. Learn fundamental bounces and body positions thoroughly before attempting more advanced skills.
9. Properly secure the trampoline when not in use to protect against unauthorised use. If a trampoline ladder
is used, the supervisor should remove it from the trampoline when leaving the area.
10. The trampoline must not be used in gusty or severe winds and only when wind or air movement is calm
and gentle.
Safety Instructions
1. Read all instructions before using the trampoline.
2. Allow only one person on the trampoline at any
time. Use by more than one person at the same time
can result in serious injury.
3. Use the trampoline only with mature adult
supervision at all times.
4. Inspect the trampoline before each use. Make
sure the frame padding is correctly and securely
positioned. Replace any worn, defective, or missing
parts.
5. Keep objects away that could interfere with the
user. Maintain a clear area around, above, and under
the trampoline.
6. Misuse and abuse of the trampoline is dangerous
and can cause serious injuries.
7. Use the trampoline safety net enclosure in
accordance with the guidelines laid out below
(see section: “SAFE USE OF THE SAFETY NET
ENCLOSURE”
8. When bouncing, focus your eyes on the edge of
the trampoline. This will help control your bounce.
9. Avoid bouncing for too long. Do not bounce when
tired.
10. Stop your bounce by exing your knees as your
feet come in contact with the trampoline bed. Learn
this skill before you attempt any others.
11. Never use springs or extension elements as “hand
grips”.
12. Avoid bouncing too high. Stay low until you can
control your bounce and repeatedly land in the
centre of the trampoline.
13. Do not use the trampoline as a springboard to
other objects. Use the trampoline only for trampoline
style bouncing.
14. It is advisable not to bounce immediately after a
meal.
15. Do not attempt knee drops. This can cause injury
if you attempt this skill without some experience or
personal instruction.
16. Your clothing should allow plenty of freedom of
movement, but loose clothing is discouraged.
17. No buckles or jewellery should be worn, as these
could damage the trampoline mat and cause injury to
the jumpers.
18. Do not wear shoes while bouncing on the
trampoline unless they are designed specically for
use on a trampoline.
19. Remove ladder when it is not in use to prevent
young children falling and injuring themselves.
20. Avoid bringing any miscellaneous items onto the
trampoline.
21. Refrain from eating or drinking on the trampoline
to avoid spillages and potential injury as a result.
22. Remember to wear suitably sun-protective
clothing, sunscreen and a hat (soft, not hard) to
avoid becoming sunburned.
23. For further information or additional instructional
materials, contact Jumpex or your nearest
trampoline club.
Jumpex® Assembly &
Maintenance Manual 5

Safe Use of The Safety Net Enclosure
Adult Supervision of Children
Children using a trampoline with a trampoline safety net must be supervised by adults. Young
children must be supervised constantly. Adults must pay particular attention to:
• Ensuring that the entrance of the safety net is completely closed prior to Jumpex
trampoline usage.
• Things that children bring into the safety net enclosure, particularly sharp or breakable
objects
• Children’s activities inside the safety net enclosure
• Conditions inside the safety net enclosure while children are using it
• The way children enter and exit the safety net enclosure
Electrocution Hazard Associated with the Metal Frame of the Trampoline and Enclosure
The trampoline and enclosure frames are made of galvanized steel. They are not grounded and
will conduct electricity. For this reason, an electrocution hazard exists. No lights, electric heaters,
extension cords, or household electrical appliances are to be permitted on the trampoline or in the
safety net enclosure at any time.
Hazards Associated with Entering and Exiting the Trampoline Enclosure
• A trampoline safety net enclosure installed on a trampoline is raised off the ground. The height of
the safety net enclosure increases the risk of a fall when a jumper is entering or leaving the safety
net enclosure. Young children especially may have difculty entering and exiting the enclosure. To
reduce the risk of falling, always help young children to get into and out of the enclosure.
• Only enter and exit the trampoline using the door of the safety enclosure (the zip opening in the
netting wall). The trampoline mat and the netting walls of the safety net enclosure are separate
pieces. No jumper, especially young children, should ever leave the enclosure by going out
between the mat and the netting walls. Trying to get out this way creates a risk of choking from
being caught between the trampoline frame and the netting walls.
• With appropriate supervision, children should climb on and off the trampoline - they should not
jump. Jumping from the trampoline to the ground is dangerous. Similarly, children should not run
and leap onto the trampoline.
• Darkness increases the chances of a fall when a jumper is entering or leaving the enclosure. Do
not use the trampoline unless there is plenty of lighting provided.
Hazards Associated with Animals, Sharp or Breakable Objects
• To avoid damage to the trampoline enclosure and the trampoline, Jumpex recommends that
you do not allow pets or other animals inside of the enclosure. The claws and teeth of animals can
damage the netting. Do not jump on the trampoline while holding or wearing a sharp or breakable
object.
Jumpex® Assembly &
Maintenance Manual
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Your trampoline is a substantial investment for
the enjoyment of your family, and it must be
noted that improper use or lack of care can lead
to early deterioration. Please follow all of the
points below to ensure your product lasts as
long as possible.
General Care
1. We strongly recommend cleaning your Jumpex
Trampoline and accessories every month with warm
soapy water. When dirt and other particles are left to
build up on the trampoline, this can cause wear and
tear to accelerate.
2. When your trampoline is not going to be used for
a long period of time, it is best to store it out of the
weather.
3. Protect and secure your trampolines in extreme
weather such as strong winds, hail and lightning.
An effective way to prevent damage under these
extreme circumstances is to cover the trampoline
with an appropriate protective cover and to secure
the trampoline to the ground to avoid it being
moved by strong winds.
4. Inspect the trampoline before each use and
replace any worn, defective, or missing parts.
Safety Padding
1. Dirt and dust build up on the Safety Pad, if left, will
accelerate the deterioration of the Padding. Your
Safety Padding should be cleaned once a month with
warm soapy water.
2. Trampoline safety padding is made from highly
water resistant and UV-resistant material to
withstand sun exposure. The safety padding is
designed to be able to be drained in the event water
becomes trapped inside, as this can accelerate the
deterioration of the padding. If water becomes
trapped, lift the pads from the inside edge to drain
the water out.
3. Safety padding must be kept loose above the
springs. Under no circumstances should the safety
padding be leaned on, sat on, or stood on. This
weight applies direct contact to the springs and can
cause ripping in the safety pads and/or injury.
Maintenance & Care Instructions
4. In areas that experience extreme cold, remove
and store the safety pads indoors during winter.
This will prevent any possible cracking due to sub-
zero temperatures.
5. Under no circumstances should any object
hotter than 120 degrees Fahrenheit or 48 degrees
Celsius come into contact with any part of the
safety padding. High temperatures may result in
melting or burning of the padding material and
extreme temperatures may cause the padding to
catch re.
6. Rainwater, if not wiped off , may result in spots
forming from residue left from the water as it
dries. Any water applied to clean the surface must
be wiped dry with a clean cloth or chamois and not
left to dry in the sun.
Safety Net
1. Inspect the trampoline enclosure before each
use.
2. Prolonged exposure of the safety net to the
sun’s UV rays can lead to a shortened lifespan of
the material. During the winter months or when
the trampoline will not be in use for a long time,
e.g. winter or storm seasons, remove the safety
net and store indoors in a cool dry place out of
sunlight.
3. The user of the trampoline must not have any
solid or sharp objects present on their person
while using the trampoline. These foreign objects
may cause damage to the safety netting, jumping
mat or safety padding.
4. Always check for any defects in the safety
netting poles before using your trampoline.
5. Regularly check that the safety netting pole
bolt assembly remains in a working state, are
completely fastened and are tight.
6. The safety net must be in use at all times that
the trampoline is being utilized.
Jumpex® Assembly &
Maintenance Manual 7

Warranty Coverage
JUMPFLEX USA LLC LTD and it’s authorized service partners warrant it’s JUMPFLEX HERO SERIES
products to be free of defects in material and workmanship under normal domestic recreational use and
service conditions. The various component parts of the trampoline are warranted against failure and defects
in the workmanship as follows:
The warranty excludes cover for any faults caused by a lack of maintenance, acts of nature, weather
damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, re damage,
cuts or vandalism are also not covered. The warranty also doesn’t cover misuse or minor imperfections in
trampolines that meet design specications or do not materially alter functionality.
The warranty in respect of the mat and the enclosure net does not cover normal wear and tear (e.g.
stitching wear due to use), burns, cuts or snags. The warranty on the frame does not cover surface rust.
Warranty claims resulting from manufacturing quality control defects e.g. cuts in mats, broken D-rings, tears
in net, missing components etc must be reported within 45 days of the product being purchased. Warranty
claims reported outside the initial 45 days purchase period may be rejected by JUMPFLEX USA LLC
LTD. Shipping costs associated with approved warranty claims during this 45 day period will be borne by
Jumpex Ltd. Beyond this 45 day period, all shipping costs must be borne by the purchaser.
JUMPFLEX USA LLC LTD IS NOT RESPONSIBLE OR LIABLE FOR INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE
PERFORMANCE OF THE PRODUCT OR ANY OTHER DAMAGES WITH RESPECT TO ANY ECONOMIC
LOSS, LOSS OF PROPERTY, LOSS OF REVENUE OR PROFITS, LOSS OF ENJOYMENT OR USE,
COST OF REMOVAL, INSTALLATION/DISASSEMBLY OR OTHER CONSEQUENTIAL DAMAGES.
SOME STATES/TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. ACCORDINGLY THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THE WARRANTY EXTENDED HEREUNDER IS IN LIEU OF ALL OTHER WARRANTIES AND ANY IMPLIED
WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN ITS
SCOPE AND DURATION TO THE TERMS SET FORTH HEREIN. SOME STATES/TERRITORIES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. ACCORDINGLY THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS NOT TRANSFERABLE.
Warranty Information
FRAME: .........................................................................................................
JUMP MAT & SPRINGS: .............................................................................
SAFETY PAD, SAFETY NET & ENCLOSURE NET POLES: ....................
JUMPFLEX® ACCESSORY RANGE: ...........................................................
10 Years
5 Years
1 Year
1 Year
JUMPFLEX USA LLC LTD
Limited Trampoline Warranty
Jumpex® Assembly &
Maintenance Manual
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Trampoline Placement
• Minimum overhead clearance of 8m/26ft from
ground level. Possible hazards may include wires
and tree branches.
• Recommended clearance of 1m/3.3ft from
obstacles such as walls, structures, fences and
other play areas.
• Keep the trampoline on a level surface.
• The trampoline must not be used in gusty or
severe wind.
Jumpex® Assembly &
Maintenance Manual 9

# Part Description 10ft
qty.
12ft
qty.
14ft
qty.
15ft
qty.
1Upper Rails 8 10 11 12
2Lower Rails 8 10 11 12
3Leg Poles 8 10 11 12
4Upper Rail Connectors 8 10 11 12
5Lower Rail Connectors 8 10 11 12
6Base Feet 8 10 11 12
7Springs 64 80 88 96
8Jump Mat 1 1 1 1
9Safety Net 1 1 1 1
10 Spring Pad 1 1 1 1
11 Lower Net Poles 8 10 11 12
12 Upper Net Poles 8 10 11 12
13 Net Pole Sleeves 8 10 11 12
14 Top Screw Caps 8 10 11 12
15 Ladder 1 1 1 1
16 Spring Tools 2 2 2 2
Trampoline Parts List
Jumpex® Assembly &
Maintenance Manual
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Take out the Leg Poles (3) and insert
into the top hole of the Lower Rail
Connectors (5). Ensure the button clip
is aligned and clicks into place.
Make sure the
dimples on the Lower
Rail Connectors (5)
are facing up.
Jumpex® Assembly &
Maintenance Manual 11
Assembly Instructions 01

Place the Base Feet (6)
under the silver end of the
pole. Ensure the plastic snap
connector is aligned and clicks
into place. Repeat steps (1)
and (2) until all Leg Poles
(3), Lower Rail Connectors
(5) and Base Feet (6) are
assembled.
Make sure the
Jumpex® logo on
the Base Feet (6) are
on the outer blank
side of the Lower Rail
Connectors (5).
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Maintenance Manual
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02

Take out the Lower Rails (2) and insert
them into the Lower Rail Connectors
(5). Ensure the button clip is aligned and
clicks into place. Repeat and assemble all
of the supplied Lower Rails (2) using the
Lower Rail Connectors (5) until you have
a complete circle as shown. This will be the
lower rail of the trampoline.
Make sure button clips
are facing inwards.
Jumpex® Assembly &
Maintenance Manual 13
03

04
Take out the Upper Rail Connectors (4)
and attach to each Lower Leg Pole (3)
with the dimples facing up. Ensure the
button clip holes are lined up.
Jumpex® Assembly &
Maintenance Manual
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Take out the silver Upper Rails (1). With the holes
facing up, assemble between pairs of Upper Rail
Connectors (4). Ensure the button clip is aligned
and clicks into place on each side. Repeat until all
Upper Rails (1) are assembled and you now have
a completed base structure as shown.
Jumpex® Assembly &
Maintenance Manual 15
05

Take out the Springs (7) and
prehang one spring on the rst
slot to the right of each leg so
that there are even spacings
between each spring.
Jumpex® Assembly &
Maintenance Manual
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06

Take out the Jump Mat (8). Take
one of the prehanging springs and
attach it to a D Ring on the Jump
Mat (8). Continue until all of the
prehanging springs are attached
to the Jump Mat (8) to the right
of each leg.
Make sure the Jumpex®
logo on the Jump Mat (8) is
lined up straight between
two leg poles (3).
Jumpex® Assembly &
Maintenance Manual 17
07

Attach another
spring (7) in the
middle of each
spacing.
Attach the spring (7) to the Jump Mat
rst, then use the spring tool (16) to
pull the spring (7) out and hook into
the frame using your body weight and
frame as support.
Make sure to count out an equal number
of Jump Mat (8) D-Rings and Frame
attachment points before attaching the
next spring.
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Maintenance Manual
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08

Attach another Spring (7) in the middle of each new spacing again.
Jumpex® Assembly &
Maintenance Manual 19
09

Attach another Spring (7) in the middle of each new spacing until all the frame
attachment points are connected to the Jump Mat (8) D-Rings as shown.
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Maintenance Manual
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10