If the suggested solutions do not solve the problem, please contact your dealer or Service Center.
8. TROUBLESHOOTING
Symptom Possible reason Corrective action
The power-supply
or its switch led
are not working.
sNo voltage in the power socket in the wall.
sThe power supply is not switched ON.
sThe power cable is not well connected
into the power supply inlet.
s Check that there is voltage in the power socket in the wall.
s Check that the power supply is plugged in and turned ON.
s Check that the power cable is securely connected all the way
into the power supply.
s Turn the power supply off. Wait 30 seconds then turn it back on.
The Pool Cleaner
does not move.
sThe floating cable is not well connected
into the power supply outlet.
sAn obstacle blocks the impeller,
tracks or wheels.
sCheck that the floating cable is securely connected all the way
into the power supply.
sUnplug the power supply. Open the impeller cover
and check that nothing is trapped in the impeller.
Verify that nothing blocks the tracks or wheels.
The Pool Cleaner
is moving in
circles.
sClogged filter basket.
sDebris stuck in the impeller-house
or impeller-cover.
sPower supply incorrectly positioned.
sAlgae or pool water is out of Spec.
sClean the filter basket.
sRemove debris stuck in the impeller-house or impeller-cover
(drawings 7.2.1 & 7.2.2).
sPlace power supply in a position so that the Pool Cleaner
can freely reach all the pool area.
sCorrect pool and water conditions.
The Pool Cleaner
does not turn
or moves in one
direction only.
sDebris stuck in the impeller-house
or impeller-cover.
sRemove debris stuck in the impeller-house or impeller-cover
(drawings 7.2.1 & 7.2.2).
The Pool Cleaner
moves but does
not clean the
pool.
sClogged filter basket.
sDebris stuck in the impeller-house
or impeller-cover.
sClean the filter basket.
sRemove debris stuck in the impeller-house or impeller-cover
(drawings 7.2.1 & 7.2.2).
The Pool Cleaner
cleans only part
of the pool.
sPower supply incorrectly positioned.
sNot enough floating cable is released for
the correct operation of the Pool Cleaner.
sPlace the power supply in a position so that the Pool Cleaner
can freely reach all the pool area.
sCheck that there is enough slack in the floating cable
for the Pool Cleaner to reach all of the pool.
sClean the filter basket.
The floating cable
has kinks.
sClogged filter basket.
sDebris stuck in the impeller-house
or impeller-cover.
sClean the filter basket.
sRemove debris stuck in the impeller-house or impeller-cover.
(drawings 7.2.1 & 7.2.2).
sTo remove the kinks, stretch the floating cable out completely
and let it sit for at least a day in the sun.
The Pool Cleaner
doesn’t climb
the walls.
sClogged filter basket.
sAlgae on walls.
sUnsuitable pH level.
sDebris stuck in the impeller-house
or impeller-cover.
sClean the filter basket.
sCheck the level of the chemicals of the water. Improper levels
may allow the growth of algae making the walls slippery.
If so, adjust the levels and scrub the walls.
sRemove debris stuck in the impeller-house or impeller-cover
(drawings 7.2.1 & 7.2.2).
ˠˣ Robotic Pool Cleaner .%RW6DWXUQ6HULHV6; |User Instructions