
①If some parts or the cover were accidentally damaged during the usage, contact kdgarden
Outdoor customer service for replacements, so that to prevent from further damage and
keep the shelter in a good condition.
②Remember to choose a windless day to replace the cover. Begin with making certain all
the bolts of the frame and the tension equipment be well fixed. When taking off the cover,
make sure the related ropes, etc. Have been taken off, and the cover will not be blocked
during the way. Avoid taking off the cover with heavy big power equipment.
③To elongate the life of the cover, put small duct tape or foam rubber (provide it by
yourself) on the frame that comes to in contact with cover. The tape and foam rubber acts as
a cushion to avoid rubbing damage to the cover over years.
④Periodically(once in half a year or more often),the shelter should be completely inspected
and maintained internally and externally to make certain the building remains properly
installed and secured. Including: check all bolts and hardware connectors to be certain they
are in place and tightened, he base plates are still fixed firmly, check and adjust the ropes if
in need, clean the cover with suitable washing. Allowing dirt and debris to sit on cover over
an extended time will damage cover irreparably.
CUSTOMER SERVICE AND SUPPORT
Thanks for choosing kdgarden Outdoor products. We’d love to hear your thoughts, and so
would other customers.
If you are satisfied with our products and service, please leave us a reasonable review. If you
have questions or feedback, we’re here to help!
Mail to kdgarden.customer.service@gmail.com and we will reply to you within 24 business
hours.