Keurig K-1500 User manual

Get the most from your
new Keurig®coffee maker
Use & Care Guide

Before You Brew
Remove packing tape from
coffee maker and plug into
a grounded outlet.
Place a large mug (355 ml/
12 oz minimum) on the drip
tray plate.
1Plug & Place
Do not insert a K-Cup®pod.
Open and close the bail.
The brew size and STRONG
buttons will blink. Press
the 8 oz button and then
the Brew button to start a
cleansing brew. Pour the hot
water into the sink.
The one-time setup process
is now complete and you are
ready to brew!
NOTE: Between brew cycles, the coffee maker may
take about a minute to reheat.
4Cleansing Brew
Press power button —
the white power light
will illuminate.
The coffee maker will
automatically begin heating
the water. This will take
about 3 minutes. Once the
heating sound stops, the
coffee maker is ready.
3Power On
3
355 ml/
12 oz
296 ml/
10 oz
177 ml/
6 oz
237 ml/
8 oz
Remove the water reservoir
lid, then lift the reservoir
straight up to remove it.
Rinse reservoir with fresh water
and fill to the MAX fill line.
Replace water reservoir, making
sure the lock tab engages with
the coffee maker. Replace lid.
NOTE: Do not use distilled water.
2Rinse & Fill
MAX.

Lift the handle and place
a K-Cup®pod in the K-Cup®
pod holder. Lower the handle
completely to close the lid.
Do not remove the foil lid on
the K-Cup®pod.
6Lift & Insert
Brew Your First Cup
Place a mug on the drip tray
plate. If using a travel mug,
remove the drip tray and
place the mug on the drip
tray base.
NOTE: Between brew cycles, the coffee maker may
take about a minute to reheat.
5Place Mug
High Altitude Brewing:
When brewing at higher altitudes
(1,500 m/5,000 ft), please follow these
brewing instructions and enable
the High Altitude Brewing Mode
on your coffee maker.
High Altitude Brewing Instructions:
1. Power the coffee maker off while it is plugged in.
2. Press and hold the STRONG and 8 oz buttons for 3 seconds – both
lights will blink 3 times to confirm that the High Altitude Brewing Mode
has been enabled.
3. While holding the coffee maker bail up, push down slowly on the K-Cup®
pod in the pod holder until the bottom of the K-Cup® pod is punctured by
the exit needle.
Disable High Altitude Brewing:
1. Power the coffee maker off while it is plugged in.
2. Press and hold the STRONG and 8 oz buttons until the lights are
no longer illuminated.
Select your brew size — for bolder
coffee, press the STRONG button
first. After selecting your brew
size the BREW button will flash.
Press the brew button to begin
brewing your beverage. The brew
size, brew button, and STRONG
button, if selected, will remain illuminated while brewing
— about 1 minute. The coffee maker will be ready to brew
another cup in about a minute.
CAUTION: While brewing, there is extremely hot water in the K-Cup®pod holder. To avoid injury,
do not lift the handle during the brewing process.
7Brew & Enjoy!

Caring for your Coffee Maker
Coffee Maker Features
Regular cleaning keeps your coffee maker running smoothly. Always be sure to turn off and unplug your coffee maker before cleaning.
MAX.
Lock Tab
Water Reservoir & Reservoir Lid
The water reservoir lid and water reservoir
should be periodically cleaned with a damp,
soapy, non-abrasive cloth and rinsed thoroughly.
The water reservoir lid and water reservoir
should not be put into the dishwasher. Do not
dry the inside of the water reservoir with a cloth
as lint may remain.
To clean the filter screen at the base of your
water reservoir, empty the water reservoir and
follow one or all of the following procedures:
NOTE: If you are using a water filter inside the water reservoir, remove it before cleaning.
• Fill the water reservoir with approximately two inches of clean water and
agitate (shake) the water reservoir.
• Empty the water reservoir, fill with clean water, and return it to the coffee
maker. If needed, repeat above procedures.
CAUTION: Please rinse the water reservoir thoroughly after cleaning. This will ensure that no cleaners or cleaning
solutions remain in this area as they may contaminate the water supply in the coffee maker.
Strong Brew increases the strength and bold taste of your
coffee’s flavour. For bolder coffee, press the STRONG button
and select your brew size.
Smart Start heats then brews in one simple process. No
need to wait for the coffee maker to heat before selecting
your brew size. Power on your coffee maker, place mug,
insert a K-Cup®pod, and lower the bail. Then, select your
brew size and press the brew button. The coffee maker will
heat, then automatically begin brewing.
Auto Off automatically turns your coffee maker off 2 hours
after the last brew for energy savings. To disable, power the
coffee maker off while it is still plugged in. Press down on
the STRONG and 10 oz buttons at the same time and hold
for 3 seconds until the AUTO OFF indicator is turned off.
Repeat the same steps to enable the feature.
Commercial Rating ensures that the K-1500™ coffee maker
will stand up to the demands of your coffee station. Enjoy
the convenience of a modern touch-button interface,
an industrialized (2.84 L/ 96 oz) water reservoir - with easy-
grip handles, and drainable internal hot water tank.
Coffee Maker Exterior
Keep your Keurig®coffee maker
looking its best by cleaning the
exterior from time to time. Just clean
with a damp, soapy, lint-free, non-
abrasive cloth. Never immerse the
coffee maker in water or other liquids.
Drip Tray
The drip tray can accumulate up to
237 ml/ 8 oz of overflow and should
be emptied and cleaned occasionally.
To remove, slide it toward you,
keeping it level to avoid spilling. Clean
with a damp, soapy, lint-free, non-
abrasive cloth.

Exit Needle
Remove the pod holder assembly and detach
the funnel. Locate the exit needle on the inside
bottom of the K-Cup®pod holder. Insert a
straightened paper clip into the exit needle
to loosen the clog and push it out.
Entrance Needle
Lift the coffee maker handle and locate the
entrance needle on the underside of the coffee
maker head. To clean all three holes in the
needle, hold the coffee maker handle in the
upward position and with your other hand,
carefully insert a straightened paper clip
into all three holes. Gently move it around to
loosen any coffee grounds. Lower the handle
completely and run two water-only brew
cycles. Do not insert a K-Cup®pod.
TIP: Refer to keurig.ca for video instructions on cleaning the entrance/exit needles.
K-Cup®Pod Holder Assembly
To remove the K-Cup®pod holder
from the coffee maker, lift the
handle and grasp the top of the
K-Cup®pod holder with one hand
while pushing up on the bottom
of the K-Cup®pod holder from
underneath with the other until
it releases. To reinstall, align the
K-Cup®pod holder with the opening
using the two front ribs as a guide
and snap into place from the top.
CAUTION: There are sharp needles that puncture the K-Cup®pod
above the K-Cup®pod holder and in the bottom of the K-Cup®pod
holder. To avoid risk of injury, do not put your fingers in the K-Cup®
pod holder.
Funnel
The funnel can be removed from the
K-Cup®pod holder by pulling on it
until it pops off. To replace it, orient
the snaps to the indent and just
snap it back onto the K-Cup®pod
holder.
Caring for your Coffee Maker (continued)

STEP 2: Descaling Rinse & Repeat
Repeat the rinsing brew process until the add water light is
illuminated. Do not use a K-Cup®pod. Let coffee maker stand
for at least 30 minutes while still on.
After 30 minutes, discard any residual solution from the water
reservoir and rinse thoroughly.
STEP 3: Fresh Water Rinse
Fill the water reservoir with fresh water to and not beyond
the MAX fill line.
Place a large mug on the drip tray plate and run a rinsing
brew using the largest brew size. Do not use a K-Cup®pod. Pour
the contents of the mug into the sink.
Repeat brew process until you have completed at least 12
rinsing brews using the largest brew size. You may need to refill
the water reservoir at least one time during this process.
NOTE: The cleaning action of Keurig®Descaling Solution may result in a “foam” dispensed from the coffee maker.
This is natural, as the solution is reacting with the scale inside. For a coffee maker that is heavily scaled, the coffee
maker may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed,
followed by the sound of air blowing out. If this occurs:
• Turn off and unplug the coffee maker.
• If there is Keurig®Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly
and refill with water.
• Plug the coffee maker back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The coffee maker should
begin to function normally as the solution is rinsed out and the scale is removed. If problem persists, allow coffee
maker to sit unplugged for at least 30 minutes before continuing with the rinse.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your coffee maker. Scale
is non-toxic but if left unattended can hinder coffee maker
performance. Regularly descaling your coffee maker every
3-6 months helps maintain the heating element, and other
internal parts that come in contact with water. Calcium
deposits may build up faster, making it necessary to descale
more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig®Descaling Solution, and access to a sink. Do
not use a paper cup. Ensure that there is no beverage pod in
the K-Cup®pod holder. Disable the “Auto Off” feature on your
coffee maker. Please allow approximately 35 minutes for the
descaling procedure.
Empty the water from the water reservoir.
If using a Keurig®Water Filter, remove and set aside.
STEP 1: Descaling Solution Rinse
Press the power button to power the coffee maker off.
Pour the entire bottle of Keurig®Descaling Solution into an
emptied water reservoir. Then fill the empty bottle with
water and pour into the water reservoir. Press the power
button to turn the coffee maker back on.
Place a large mug on the drip tray and run a rinsing brew
by selecting the largest brew size.
You should descale your coffee maker every 3-6 months or after 500 brew cycles. Properly follow the descaling procedure.
Descaling your Coffee Maker

Door
Clip Plug
Draining the Coffee Maker
1. Turn off the coffee maker, unplug it, and allow the coffee
maker to cool approximately 90 minutes.
2. Remove and empty the water reservoir.
3. Turn the coffee maker around so the back is facing a sink or
an area where the water will be drained.
4. Remove the door on the back of the coffee maker by
pressing down on the door clip.
5. Remove the drain tube from within the compartment and
carefully remove the plug from the end of the tube while
pitching the tubing and pointing it towards the sink or
larger pitcher (532 ml/ 18 oz or larger).
6. Over a sink or large pitcher, drain the water from the
internal hot water tank into the pitcher.
CAUTION: If the coffee maker was not allowed to cool sufficiently, the water draining from the tube
may be very hot.
7. Re-cap the tube.
NOTE: To avoid losing parts, when finished, re-insert the tube and close the panel door.
The hot water tank of these coffee makers can be completely drained. We recommend that the coffee maker be drained if it is to
be transported or stored for an extended period of time.
Backside of Coffee Maker (drain line access)
Drain line access
door (closed)
Drain line tube
(door open)

Troubleshooting
Grounds in Your Coffee
• Grounds may have gathered in the exit or entrance needle
and can be cleaned using a straightened paper clip or
similar tool.
• Clean the exit needle of the K-Cup®pod holder. Refer to the
exit needle care instructions.
• Clean the coffee maker entrance needle. Refer to the
entrance needle care instructions.
Coffee Maker Will Not Brew
• After placing the K-Cup®pod in the K-Cup®pod holder,
make sure that the handle is pushed down securely and the
brew buttons are flashing.
• If the add water light is illuminated, add water to water
reservoir. Fill to and not beyond the MAX fill line. Make sure
the water reservoir is seated properly in its base. If the add
water light continues to be illuminated even after refilling,
contact Customer Service.
• If 6, 8, 10, 12 oz, and STRONG button lights are all on
simultaneously, lift handle and remove K-Cup®pod (if
present in the coffee maker). Close handle and place a
large mug on the drip tray. Press the power button once.
The coffee maker may dispense hot water.
• If 6, 8, 10, 12 oz lights all blink simultaneously, contact
Customer Service.
Brewing a Partial Cup
• The exit needle may be clogged. Refer to the exit needle
care instructions.
• The water reservoir may have been removed during
brewing. Replace the water reservoir and perform a rinsing
brew without a K-Cup®pod.
• The coffee maker may need to be descaled. If you have
repeated the descale procedure on your coffee maker
two times and it is still only brewing a partial cup, contact
Customer Service.
Coffee Maker Does Not Have Power or Shuts Off
• Make sure that the power button has been turned on.
• Plug coffee maker into its own grounded outlet. If the
electric circuit is overloaded with other appliances, your
coffee maker may not function properly. The coffee maker
should be operated on its own circuit, separate from
other appliances.
• For energy savings, the Factory sets the coffee maker to
turn off automatically after 2 hours of idle time. You can
disable this feature by pressing down on the STRONG
and 10 oz buttons at the same time and holding until the
LEDs flash. The AUTO OFF indicator should then turn off.
Repeat the same steps to enable the feature. Press the
power button and the white power light will illuminate.
• If the coffee maker still doesn’t have power, contact
Customer Service.

Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use
distilled water.
Service
Beyond these recommended cleaning and maintenance
procedures, this coffee maker is not user serviceable. For
service, please refer to the Warranty section of this guide.
Storage
Empty the water reservoir before storing or transporting
and take care to ensure that you store your coffee maker in a
safe and frost-free environment. Please be sure to store your
coffee maker in its upright position to avoid water leakage
from the inner tank. If you store the coffee maker in a cold
environment, you run the risk of water freezing inside the
coffee maker and causing damage. When you prepare to use
it after storage, we recommend rinsing the water reservoir
with fresh water and running three rinsing brews without a
K-Cup®pod.
If you plan to move your coffee maker to a different location,
turn the coffee maker off, unplug it, and empty the water
reservoir. If your coffee maker has been in an environment
below freezing, please be sure to let it warm to room
temperature for at least 2 hours before using.
Click or Call!
Have Questions?
We’re here to help. Visit keurig.ca/business-solutions for
step-by-step videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at
1-800-361-5628

Warranty
LIMITED ONE-YEAR WARRANTY
Keurig Green Mountain, Inc. warrants to the original purchaser that
its coffee maker will be free of defects in materials or workmanship
under normal use for one-year from the date of purchase. Keurig, a
Keurig Authorized Distributor or Service Agent will, at their option,
repair or replace a defective coffee maker or coffee maker parts
under this warranty without charge upon its receipt of proof of the
date of purchase. If a replacement coffee maker is necessary to
service this warranty, the replacement coffee maker may be new
or reconditioned. If a replacement coffee maker or parts are sent,
a new limited one-year warranty will be applied to the replacement
coffee maker or parts. This warranty only applies to coffee makers
operated in the United States and Canada. This warranty gives the
original purchaser specific legal rights, and you may also have other
rights that vary from state to state and, in the case of Canada,
from province to province. If you obtained this coffee maker through
sale or rental from a Keurig Authorized Distributor, you may also
want to refer to your distributor’s warranty policies. Only the use
of Keurig®K-Cup®brand pods and accessories will guarantee the
proper functioning and lifetime of a Keurig®K-Cup®coffee maker. Any
damage to or malfunction of your coffee maker resulting from the
use of non Keurig®K-Cup®brand pods and accessories may not be
covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES
NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING
FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE.
Some states or provinces do not allow the exclusion or limitations
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you depending on the state or province
of purchase. Nor does this warranty cover damages caused by use
of non Keurig®K-Cup®brand pods or accessories, services performed
by anyone other than Keurig or its authorized service providers, use
of parts other than genuine Keurig parts, or external causes such
as abuse, misuse, inappropriate power supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU
OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR
ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR K-1500
COFFEE MAKER, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Some states or provinces do not allow disclaimers of such implied
warranties or limitations on how long an implied warranty lasts,
so the above limitation may not apply to you depending on the state
or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig®coffee makers are high-quality appliances and, with proper
care, are intended to provide years of satisfying performance.
However, should the need arise for warranty servicing; simply
call your Keurig Authorized Distributor (KAD) who originally sold
you the coffee maker or your Keurig Authorized Service Provider
(KASP) for full support. To be re-connected with your KAD or KASP,
please call Keurig at 1.888.287.2739 ext.5. If in Canada, please call:
1.800.361.5628.
Keurig Green Mountain, Inc. 33 Coffee Lane, Waterbury, VT 05676

PT0000004152 REV A
MAX
B
A
C
F
I
J
K
L
M
N
H
D
E
G
A. Water Reservoir Lid
B. MAX Fill Line
C. Water Reservoir
D. Water Reservoir Lock
Tab Slot
E. Water Reservoir Handle
F. Power Cord
G. Bail
H. Lid
I. K-Cup®Pod Holder
(I and J are the K-Cup®
Pod Holder Assembly)
J. Funnel
K. K-Cup®Pod Assembly
Housing
L. Drip Tray Plate
M. Drip Tray
N. Drip Tray Base
For replacement parts, please visit www.keurig.ca/business-solutions
K-1500™COFFEE MAKER