KitchenAid KSB5010 Operating instructions

W11036951
KitchenAid®Magnetic Drive Torrent™Blender
Service/Repair Manual
Intended for Professional Technician Only
(Includes International model)
5KSB5080 (AU, EU, UK), 5KSB5085 (AU)
Domestic Model KSB5010

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KitchenAid®
Magnetic Drive Torrent™Blender
Service/Repair Manual
Intended for Professional Technician Only
© 2015 KitchenAid®
Covers Models:
Domestic Models –KSB5010AC (Almond Cream), KSB5010CA (Candy Apple), KSB5010ER (Empire Red), KSB5010MS (Medallion Silver),
KSB5010QG (Liquid Graphite), KSB5010SR (Sugar Pearl), KSB5010SZ (Slate), KSB5010OB (Onyx Black)
EU Models –5KSB5080EAC (Almond Cream), 5KSB5080EBK (Imperial Black), 5KSB5080ECA (Candy Apple), 5KSB5080EER (Empire Red),
5KSB5080EFP (Frosted Pearl), 5KSB5080EMS (Medallion silver), 5KSB5080EOB (Onyx Black)
UK Models –5KSB5080BAC (Almond Cream), 5KSB5080BBK (Imperial Black), 5KSB5080BCA (Candy Apple), 5KSB5080BER (Empire Red),
5KSB5080BFP (Frosted Pearl), 5KSB5080BMS (Medallion silver), 5KSB5080BOB (Onyx Black)
AU Models –5KSB5080AER (Empire Red), 5KSB5080BOB (Onyx Black), 5KSB5085ACA (Candy Apple), 5KSB5085BFP (Frosted Pearl)
Table of Contents
Subject Page(s)
Introduction 2
Attachment Parts with parts list (exploded view) 3
Unit Parts (exploded view) 4
Unit Parts List 5
Important Service Workplace Safety Recommendations 6
Service Environment 6
Personal Protection 6
Electrical Considerations 6
Important Safeguards 7
List of Tools Required 7
Electrical Requirements 7
Testing the Product 7
Service Procedures: 8
Component Access (Upper Housing Removal and Surround access) 8
Electronics Access (Hall Sensor, Control board, Motor Lead and Speaker) 11
Surround and Power Cord Removal 13
Lower Housing Disassembly (belt removal and replacement) 15
Lower Housing reassembly 18
Installing the Cord and Surround Housing 19
Installing the Electronics (Speaker, Control Board, Hall Sensor and Insulation) 21
Surround/Upper Cover and Safety Interlock Switch replacement 22
Upper Housing reassembly 23
Appendix Subject Page(s)
A Tools Required for Torrent Blender Service 25
B Troubleshooting Quick Reference Guide 26
C Torrent Blender Screw Torques 27
Introduction
All KitchenAid®Products are well designed. Normally they will give continual use year after year without service attention.
Records have been maintained to determine and correct, through improved design, any troubles that might possibly
develop. An effort has been made in preparation of this manual to cover them all.

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Attachment Parts List
Illus. No.
Part No.
Description
Illus. No.
Part No.
Description
1
W10690049
Lid, Blender
3
W10630713
Funnel, Blender
2
W10627688
Jar Assembly
4
W10667686
Cap Assembly

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International
Models Only

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Unit Parts List
Illus. No.
Part No.
Description
Illus. No.
Part No.
Description
1
Literature Parts
11
W10625865
Base, Blender
W10683173
Use & Care Guide,
European/Britain
12
W10001200
Screw
W10729916
Use & Care Guide, Australian
13
Foot, Blender
W10679580
Use & Care Guide, domestic
W10524701
Black
2
W10667412
Collar, Blender
14
Cover, Upper Housing
3
Housing, Upper
W10718042
Almond Creme
W10718041
Almond Creme
W10708608
Imperial Black
W10708607
Imperial Black
W10707892
Candy Apple
W10707891
Candy Apple
W10718036
Empire Red
W10718034
Empire Red
W10707886
Frosted Pearl
W10707885
Frosted Pearl
W10707882
Medallion Silver
W10707881
Medallion Silver
W10707878
Onyx Black
W10707877
Onyx Black
15
W10691804
W10625893
230v. Control Board Assembly
120v. Control Board Assembly
4
W10625896
User Interface Assembly
16
W10769702
Lever Assembly (Includes Boot)
5
3400617
Screw
17
Housing, Surround
6
W10584177
Screw
W10718040
Almond Creme
7
W10709017
Seal, Upper Blender
W10708606
Imperial Black
8
Power Cord
W10707889
Candy Apple
W10643544
European
W10718033
Empire Red
W10730060
Australian
W10707884
Frosted Pearl
W10720322
Britain
W10707880
Medallion Silver
W10643543
Domestic (120v.)
W10707876
Onyx Black
9
3400814
Screw
18
W10568405
Assembly, Speaker
10
Housing Assembly, Lower
(Includes Motor and Belt)
19
W10643552
Wire, Ground (International
Models only)
W10776358
Almond Cream (AC), 230v.
20
W10625877
Housing, Front
W10776362
Imperial Black (BK), 230v.
21
W10276642
Screw
W10776356
Candy Apple (CA), 230v.
22
W10634065
Switch Assembly, Interlock
W10776357
Empire Red (ER), 230v.
23
W10768470
Bumper Assembly
W10776359
Frosted Pearl (FP), 230v.
24
Trim Band
W10776360
Medallion Silver (MS), 230v.
W10712546
European/Britain
W10776363
Onyx Black (OB), 230v.
W10729919
Australian
W10776355
Slate (SZ), 120v.
W10629023
domestic
W10776354
Liquid Graphite (QG), 120v.
25
W10625890
Belt, Drive
W10776353
Onyx Black (OB), 120v.
26
W10728670
Insulation, Sound (Front Housing)
W10776352
Sugar Pearl (SR), 120v.
27
W10728666
Insulation,
W10776351
Frosted Pearl (FP), 120v.
W10776350
Candy Apple (CA), 120v.

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ELECTRICAL
CONSIDERATIONS
The workplace for servicing the product should
have properly grounded AC outlets that adhere
to all Local Electrical Codes that are applicable
at the time of repair.
The power cord should always be inspected first
before plugging the unit into an energized power
outlet.
Do Not run the unit if the power cord is damaged
- replace it.
ESD (Electro Static Discharge) protection should
be provided when servicing the electronic
components.
All disassembly and assembly procedures
discussed in this manual should be conducted
with the unit disconnected from the AC power
source.
Do Not leave the unit unattended while running it
for inspection or for any other checks.
Do Not remove any parts from the unit while it is
running.
Always unplug the appliance immediately after
concluding all electrical tests.
IMPORTANT SERVICE WORKPLACE
SAFETY RECOMMENDATIONS
The purpose of this manual is to familiarize the
professional house wares service technician with the
techniques required to repair the following:
Domestic KitchenAid®Torrent™Blender
Model KSB5010
International KitchenAid®Torrent™Blender
Model 5KSB5080
SERVICE ENVIRONMENT
The following Safety Guidelines should be adhered to
when servicing this product.
The workplace should be dry and sanitary at all
times and all units should be inspected for
cleanliness before any work is started.
Visually inspect the unit requiring service in a
well illuminated area.
A mild, non-abrasive dishwashing soap solution
and clean damp towel can be used to wash any
unit requiring attention.

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The hands of the service technician should be
clean at all times during the service procedure.
PERSONAL PROTECTION
The Service Technician should wear Protective
Eyewear at all times when conducting a repair
on the unit.
Loose fitting sweaters, shirt sleeves or bracelets
should not be worn while servicing any product
with rotating parts.
IMPORTANT SAFEGUARDS
Ensure the KitchenAid®service technician is aware of
the operating safeguards recommended to the customer:
1. Read all instructions in the Service Guide before
attempting any service to the unit.
2. Close supervision is necessary when any food
processing product is used by or near children.
3. The product has been UL listed for household and
commercial use.
4. To protect against electrical shock, do not immerse
cord, plugs, or the unit housing in water or other
liquid.
5. Do not operate any product with a damaged cord or
plug or after the product has malfunctioned or has
been damaged in any manner.
6. Unplug the unit from the outlet before cleaning.
7. Do not let the cord hang over the edge of a table or
counter or touch hot surfaces.
8. Do not use an extension cord.
9. The use of accessories not recommended by
KitchenAid®may result in fire, shock, or injury to
persons.
10. Do not use the product outdoors.
11. Do not place the product on or near a hot gas or
electric burner or on a heated oven.
12. Do not use the product for other than its intended
use.
13. Do not use the product without the proper safety
devices in place while in operation.
14. Do not bypass any of the safety features on the unit
while attempting to service the unit.
15. Do not clean the unit or it’s attachments with harsh
cleaners, steel wool pads or other abrasive material.
LIST OF REQUIRED TOOLS
The following tools are necessary to service the
KitchenAid®Torrent Blender.
#R2 Square Bit Screwdriver
Phillips Screwdriver Set
Flat Blade Screwdriver Set
NOTE: Power drivers are not recommended for
servicing KitchenAid®Portable Appliances.
Needle Nose Pliers (to help manipulate wires)
Side (or Diagonal) Cutters (to remove wire ties)
Volt/Ohm Meter
The following equipment will greatly assist the technician
in servicing KitchenAid®Portable Appliances:
Low pressure compressed air to remove debris
from components.
Clean rags or shop towels
Cushion the service area to keep from
scratching the product or damaging the controls.
A clean shop towel or other folded cloth will
usually work well for this purpose.
ELECTRICAL REQUIREMENTS
This product is designed for use with 120 VAC, 60 Hz
(240 VAC, 50 Hz International) only. It has a grounded
plug and should not be modified in any way. Do not use
an extension cord or an adapter with this product.
A power supply cord of appropriate length is provided to
reduce the risks resulting from becoming entangled in or
tripping over a longer cord. If the power supply cord is
too short, have a qualified electrician or service
technician install an outlet near the area where the
product will be used.
TESTING THE PRODUCT
The service technician will have to test the performance
of the product to identify and diagnose any problem.

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Normal electrical testing techniques, using a volt/ohm
meter, are sufficient to test the products electrical
components.
NOTE: Refer to the Troubleshooting Quick Reference
Guide (Appendix B) in the back of this manual while
performing any test.
Review any documentation accompanying the faulty
appliance.
Perform a ground continuity test and a dielectric
withstand (HiPot) test prior to plugging the product
into an electrical outlet.
Prior to disassembling the product, plug it into an
electrical outlet and perform a function test. Test the
switches, speed selections, etc. for proper operation
and to troubleshoot for the problem.
After troubleshooting, use the SERVICE
PROCEDURES to replace any faulty component.
SERVICE PROCEDURES
This manual is written as a step-by-step guide to
disassemble and reassemble the KitchenAid®Torrent™
Blender to gain access to the systems within the unit that
are in need of repair. For models covered in this manual,
refer to the index page.
Most of the KitchenAid® Torrent™Blender components
are contained within the blender’s motor surround
housing. Perform the Component Access Procedure
(below) to gain access to the blender components.
NOTE: When removing self-tapping screws from any
plastic or metal housing, the filings created will be
scattered onto adjoining components. Prior to performing
any reassembly procedure, make sure to remove all the
filings using clean rags, low-pressure compressed air,
etc.
Use of the Troubleshooting Quick Reference Guide
(Appendix B) will aid in determining what steps are
necessary for repairing the unit. Not all steps will be
needed for some of the repairs so it is important to
consult the Troubleshooting Quick Reference Guide first.
Appendix D lists all of the screw torques required for
proper reassembly of the unit.
Component Access (Upper Housing
Removal and Surround access)
Most replacement procedures will require access to the
inside of the product. To gain access to the components:
1. Unplug the power cord.
2. Remove the 8-32 X .540 screw on the back of the
blender that secures the upper housing to the
surround (Fig. 1).
3. With the ingredient cap, collar, jar and lid removed,
turn the food processor upside-down on a cushioned
surface (a soft towel is recommended).
4. Remove the (2) remaining 8-32 X .540 screws from
the underside of the upper housing assembly (Fig.
2).
Fig. 1) Remove the screw at the back of the upper housing
Fig. 2) Remove the (2) screws that secure the upper cover to
the upper housing

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5. While holding the upper cover to the upper housing
with one hand, upright the blender on the work
surface (Fig. 3).
Fig. 3) Hold the upper cover to the upper housing when up
righting the unit
6. Remove the upper housing by lifting it from the unit
and unplugging the UI from the electronic control
circuit board squeezing the tab on the plug while
pulling it from the socket (Fig. 4).
Fig. 4) Squeeze the tab on the UI wire harness plug to remove
it from the electronic control circuit board
7. The collar can be removed from the upper cover by
removing the (3) 8-16 x .562 screws that secure it in
place (Fig. 5).
Fig. 5) Remove the 3 screws holding the collar to the housing
8. Remove the UI from the upper housing by
depressing the (4) plastic tabs that secure it in place
with a small flat blade screwdriver while applying
outward pressure to the back of the UI assembly
(Fig. 6).
Fig. 6) Release the tabs on the UI to remove it from the upper
housing
Fig. 7) Apply pressure to the back of the UI to remove it from
the upper housing

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9. Remove the (4) 6-32 x .250 screws that secure the
safety interlock switches to the upper cover.
10. Unplug the safety interlock switch assembly from the
electronic control circuit board and set it aside on the
workbench with the screws (Fig. 8).
Fig. 8) Remove the 4 screws that secure the safety interlock
switches.
11. Unplug the speaker wire harness from the electronic
control circuit board (Fig. 9).
Fig. 9) Unplug the speaker wire harness from the electronic
control circuit board
12. Using a large flat blade screwdriver, remove the jar
bumper located down low on the inside of the unit at
the front plastic housing by unscrewing it counter-
clockwise (Fig. 10).
Fig. 10)Remove the jar bumper from the inside of the front
plastic housing by turning out counter-clockwise
13. Remove the (4) 8-32 x .325 screws that secure the
upper cover to the blender housing surround (Fig.
11).
Fig. 11) Remove the 4 screws that secure the upper cover.
14. Using a small flat blade screwdriver and being
careful not to scratch the surround housing, gently
pry the plastic front housing front from the surround
sliding it and the upper cover free from the rest of
the blender body (Figs. 12 & 13).

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Fig. 12) Use a small flat blade screwdriver to release the front
(plastic) housing and upper cover.
Fig. 13) slide the upper cover and front (plastic) housing out
from the unit.
15. The upper cover can be removed from the front
housing by loosening the (2) 8-16 x .562 screws that
secure it to the front housing. Once the screws have
been loosened, the upper cover should easily lift off
the front housing (Fig. 14).
Note: There is no need to fully remove the (2) screws as
loosening them is enough to allow the removal of the
upper cover.
Fig. 14) Loosen the two screws on the back of the front
plastic cover to release the upper cover.
16. Remove the upper blender seal (rubber) from the
upper cover (Fig. 15) and replace if it is damaged.
Fig. 15)Remove and replace the upper blender seal if it is
damaged.

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Electronics Access (Hall Sensor,
Control Board, Motor lead and
Speaker)
17. Remove the insulation from the unit by maneuvering
the motor wires through the split in the material and
pulling the insulation frame away from the front of
the motor (Fig. 16).
Fig. 16)Remove the insulation from around the motor
18. Using a small flat blade screwdriver as an aide,
release the tab that secures the hall sensor to the
motor housing (Fig. 17).
Fig. 17)Release and remove the hall sensor from its mount
19. Remove the (2) 8-32 x .540 screws that secure the
electronic control circuit board to the surround (Fig.
18).
Note: Do not cut the cable tie that is on the electronic
control circuit board.
Fig. 18)Remove the 2 screws that secure the electronic
control circuit board
20. Carefully lift the board out of the unit enough to be
able to unplug both the motor and power cords from
the circuit board. Each plug has a tab that needs to
be depressed while removing the plugs from the
board (Figs. 19 & 20).
Fig. 19)Remove the motor wire harness from the electronic
control circuit board
Fig. 20)Remove the power cord connector from the
electronic control circuit board

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21. Remove the electronic control circuit board
grounding screw from the inside of the surround
housing (Fig. 21).
Fig. 21)Remove the control ground wire from the inside of
the surround housing (International Models only)
Surround and Power Cord Removal
22. Remove the (2) screws that secure the speaker box
to the surround housing and set the speaker aside
on the workbench (Fig. 22).
Fig. 22)Remove the speaker box screws
23. Remove the (2) screws that secure the surround to
the lower housing from the top of the unit (Fig.23).
Note: There are 2 more screws that will be removed in
step 24 to complete the removal of the surround housing
from the lower housing.
Fig. 23) Remove 2 screws that hold the surround to the lower
housing from the top
24. Invert the unit on the workbench and remove the (5)
rubber feet from the base by pulling them up and out
with your fingers (Fig. 24).
Fig. 24)Remove the rubber feet from the base to expose the
base hold down screws

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25. Remove the (5) 10-24 x .750 screws that hold the
base to the lower housing (Fig. 25). Remove the
base with the screws and set aside.
Fig. 25)Remove the (5) screws that secure the base to the
lower housing
26. Turn the unit so that the back is toward you and
remove the 6-32 x .250 trimband screw and
trimband (Fig. 26).
Fig. 25)Remove the screw that secures the trimband to the
lower housing
27. Remove the (2) remaining 8-32 x .540 screws that
secure the surround housing to the lower housing.
The insulation at the back of the unit may need to be
moved in order to locate the screws (Fig. 26).
Note: One of the screws will have a star washer on it.
Do not lose this washer as it can get lost inside the unit
and can easily be captured by one of the magnets on the
lower coupler drive (Fig. 27).
Fig. 26)Remove the 2 remaining screws securing the
surround to the lower housing
Fig. 27)Do not lose the star washer from the screw (see Note
on step 25)
28. Remove the cord grommet from the surround
housing (Fig. 28).
Fig. 28)Remove the cord grommet from the surround
housing

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29. Remove the ground wire from the surround by
removing the 8-32 x .375 screw from the ground wire
terminal at the rear of the surround (Fig. 29) and set
the cord with the screw on the workbench.
Fig. 29)Remove the cord ground wire from the surround
housing
Lower Housing Disassembly (belt
removal and replacement)
30. Invert the lower housing and remove the (4) 8-16 x
.562 screws that secure the lower housing cover to
the lower housing (Fig.30).
Fig. 30)Remove the (4) screws that secure the lower housing
cover to the lower housing
Note: There will be a small amount of grease on the
center of the cover. Do not wipe off the grease as it is
necessary for proper operation of the blender coupler
(Fig. 31).
Fig. 31)Do not wipe away the grease in the center of the
lower housing cover. It is needed for proper operation
31. Upright the lower housing assembly and remove the
lower housing front gasket simply by pulling it up
and off the lower housing (Fig. 32)
Fig. 32)Remove the front lower housing gasket
32. Take the jar release lever handle off from the lower
housing by removing the ¼-20 x 1.188 shoulder bolt
using the 5/32” hex wrench (Fig. 33). Be careful to
not lose the wave washer or lever spring when
removing them.
Grease in center of lower cover

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Fig. 33)Remove the jar release lever from the lower housing
33. Invert the unit and remove the belt from the motor
pulley by lifting up on the belt and turning the pulley
to help it up and off of the pulley. It may take several
attempts to get the ribbed belt free from the grooved
pulley (Fig. 34).
Fig. 34)Lift the belt while turning the pulley in the direction
shown to release the belt from the motor pulley. Several
attempts may be needed
34. Tuck the free end of the belt through the opening at
the rear of the front coupler pulley and pull the free
end up to start the belt in the slot on one side of the
pulley and lower housing (Figs. 35 & 36).
Fig. 35)Tuck the belt through the opening near the front
coupler pulley
Fig. 36)Pull enough of the belt through the opening to start
the belt removal process
35. Work one end of the belt around in the slot between
the lower coupler and lower housing (Fig. 37). You
may need to turn the pulley by hand to help it.
Continue around until the belt is free from the front
coupler pulley.
Fig. 37)work the belt around the slot on the outside of the
lower coupler
Start the belt into the slot at either side of the
pulley

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36. To remove the belt, fold the belt on the bottom side
of the lower blender housing and pull it through the
slot in the lower housing at the rear of the coupler
pulley (Fig. 38).
Fig. 38)fold and pull the free end of the belt up through the
slot in the lower housing
37. To replace the belt, start the new belt through the
slot in the lower housing in the same manner in
which you removed it –by folding it first (Fig. 38).
38. Work one end of the belt into the slot from the top of
the lower housing with the ribbed side toward the
center or the lower coupler pulley (Fig. 39). Turn the
lower coupler to help the belt into the slot
Fig. 38)work the belt into the slot with the ribbed side
toward the pulley turning the lower coupler as you go
39. With the belt on the lower coupler pulley, invert the
lower housing and place the belt over the motor
pulley with the ribs on the belt toward the pulley. You
will need to turn the motor pulley to help the belt
onto the pulley. Several attempts may be needed to
work the belt down to the proper ribs (Fig. 39).
Fig. 38)work the belt over the motor pulley with the ribbed
side toward the pulley turning the motor pulley as you go
40. Once the ribbed belt is on the two pulleys, inspect it
for proper alignment to the pulleys. There are six
grooves on each pulley and there are 6 ribs on the
belt. The belt ribs need to be in the corresponding
grooves on the pulleys. A belt/pulley inspection hole
has been added to the lower housing to aid in
making the proper belt/pulley alignment (Fig. 39).
Fig. 38)use the inspection hole to determine if the belt is
installed properly on the coupler pulley
Note: There are 6 ribs on the belt and 6 grooves in each
pulley. The belt ribs need to line up with the grooves in
each of the pulleys.
41. If the belt appears to be above the edge of the pulley
when viewed through the inspection hole (Fig. 38), it
can be moved to the next groove by placing a little
pressure on the belt while turning the pulley. This
will “walk” the belt to the next groove (Fig. 39).

- 18 -
Fig. 39) move the belt onto the next groove in the pulley
42. A properly installed belt will resemble Figures 40 &
41. Figure 40 shows the belt ribs aligning with the
pulley grooves on the coupler pulley. Figure 41
shows the belt ribs aligning with the grooves in the
motor pulley.
Fig. 40)belt ribs lined up with the grooves in the lower
coupler pulley
Fig. 41) belt ribs lined up with the grooves in the motor pulley
Lower Housing reassembly
43. Once the belt has been properly installed, the lower
housing cover can be placed back over the lower
coupler and screwed into place with the (4) 8-16 x
.562 screws that were removed in step 28 (Fig. 42).
Fig. 41)put the lower housing cover in place and secure with
the (4) screws.

- 19 -
44. Reassemble the Jar Release Lever, with
spring.(Fig.42) Attach the Jar Release and spring
back on the lower with the spring behind the motor
mount.(Fig. 43)
Fig. 42) Spring behind Lip
Fig. 43) Spring behind motor mount
45. Put the lower front housing gasket back in place by
sliding it down over the tabs at the rear of the lower
housing cover (Fig. 44) such that the skirt (Fig. 45)
fits between the lower housing and the gasket.
Fig. 44) put the front housing gasket in place over the tabs on
the lower housing.
Fig. 45)the “skirt” fits into the slot between the lower
housing and gasket (see Fig. 44)
46. When properly installed, the lower housing gasket
will look like Fig. 46.
Fig. 46)The lower housing gasket properly installed on the
lower housing will appear to be a part of the Lower housing
cover.

- 20 -
Installing the Cord and Surround
Housing
47. Attach the power cord ground wire to the surround
housing (see Fig. 47).
Fig. 47) fix the power cord ground screw to the surround
housing
48. Insert the power cord grommet into the cord slot in
the surround housing (see Fig. 48).
Fig. 48) place the cord grommet into the slot in the surround
housing
49. Invert the lower housing onto the surround housing
and secure with (2) screws (Fig. 49).
Fig. 49)Install the two screws that hold the lower housing to
the surround housing at the rear
50. Secure the trimband to the lower housing using the
6-32 x .250 trimband screws that were removed in
step 24 making sure that the text is oriented
properly. For instance, with the unit upside-down,
the trimband should be installed upside down. That
way the KitchenAid logo will be right side-up when
the unit is set upright.
Fig. 50)tighten the trimband to the lower housing with the
screw
51. Secure the (plastic) blender base to the lower
housing using the (5) 10-24 x .750 screws that were
removed in step 22 (Fig. 47).