
8
1. Klimosz Sp. z o. o. (hereinaer
referred to as the Manufacturer)
grants the purchaser of the device
a warranty on the terms and con-
ditions set out in these Warranty
Terms.
2. KLIMOSZ products are serviced by
VCS Sp. zo.o., phone no. 032 474
39 00.
3. Klimosz Sp. z o. o. guarantees the
correct operation of the device
and the free removal of irregular-
ities in operation subject to the
guarantee, only if it is installed and
used in accordance with applicable
regulations and standards and with
all the conditions and recommen-
dations contained in the Operation
and Installation Manual, and if
none of the elements of the tank
shows signs of mechanical and
thermal damage, burns, ooding,
signs of aggressive atmosphere
(including manhole fumes), chemi-
cal agents.
4. The Operation and Installation
Manual and the Detailed Warranty
Terms and Conditions are available
for inspection before purchasing
the tank on the Klimosz website:
www.klimosz.pl, and the tanks
assigned to a given copy are
issued to the Buyer at the time of
purchase. The Buyer is obliged to
familiarize himself with the rules
of assembly and operation of the
tank, which are included in the
Operation and Installation Manual
and with the Warranty Terms and
Conditions.
5. The warranty for the device is
provided in the territory of the
Republic of Poland, devices with
documentation and rating plate in
Polish are not subject to warranty
outside the territory of the Repub-
lic of Poland.
6. The warranty for the tank oered
for markets other than Poland
(having a nameplate in the lan-
guage of the target market) is pro-
vided by the distributor / importer.
7. Only original spare parts pur-
chased from the Manufacturer
through the ocial online store:
sklep.klimosz.pl, Klimosz Autho-
rized Service/Installer or Klimosz
Authorized Commercial Partners
should be used in the tanks.
8. The manufacturer is not responsi-
ble for:
• for improperly selected
tank capacity and improper
interaction of the tank and the
heating system
• using the tank without a func-
tioning safety valve
• for defects caused by handling
and operation inconsistent
with the Operating Manual
• for non-compliant connection
of the tank to the heating
system
• for mechanical damage to the
tank
• for damage caused by the
product during its operation
or breakdown
• for freezing of the installation
and other building elements
as a result of tank failure
• for the cost of replacement
heating incurred during the
removal of the defect of the
device under complaint
• for damages resulting from
tank downtime
• for damages and failures of
the device caused by weather
conditions, such as lightning,
gusts of wind
• for damage and damage
caused by draining water from
the system, incorrect opera-
tion due to the installation of
incorrect parts
• without an ecient water
pressure reducer, the warranty
will be voided
9. Repairs or replacement of parts do
not extend the warranty period.
10. Any repairs and activities exceed-
ing the scope of the user's activ-
ities described in the Operation
Manual may only be carried out
by Klimosz and VCS Authorized
Service.
11. Any arbitrary changes to the tank
structure result in the loss of the
warranty.
12. The manufacturer provides a
5-year warranty for the tightness
of the buer tank, and a 2-year
warranty for other components.
13. The warranty periods are valid
from the date of sale entered in the
warranty card.
14. The condition of the warranty
is assembly in accordance with
applicable law in a given country,
in accordance with applicable reg-
ulations, used in accordance with
its intended use, rules of use and
maintenance.
15. Proof of purchase is required for
the warranty to be valid.
WARRANTY TERMS
NOTES ON THE TERMS OF THE WARRANTY
• Damage resulting from failure
to meet the above conditions
cannot be the subject of claims for
damages.
• If the tank works according to the
rules presented in this Operating
Manual, it does not require any
special interventions of the service
company.
• The manufacturer reserves the
right to make any changes to
the tank structure as part of the
modernization and development of
the product, which changes do not
have to be included in this copy of
the Manual.
• The above Guarantee Terms do not
exclude the user's rights arising
from the non-compliance of the
goods with the contract.
• We kindly inform you that the
possible replacement of the
component complained about by
the user with a functional one is
not tantamount to recognition
by the Klimosz Company of the
warranty claims of the tank user
and does not end the complaint
handling procedure.
• Klimosz reserves the right to
charge, within 180 days from the
date of repair, the user of the
tank with the costs of replacing/
repairing a component which,
during the expert opinion carried
out aer the repair, was found to
be damaged by factors beyond the
control of the device manufacturer
(e.g. short circuit in the electrical
system, overvoltage, ooding,
mechanical damage invisible to the
naked eye, etc.), and the damage of
which the repair service is unable
to assess during repair at the place
of operation of the device.
• Klimosz will issue an appropriate
invoice for the replacement/repair
of the subassembly in question,
together with the attached expert
report.
• At the same time, we would like
to inform you that the lack of
payment for the invoice covering
the above-mentioned costs within
14 days of its issuance results in
the irrevocable loss of the warranty
for the tank you use, and this
information will be registered in
our computer tank supervision
system during the warranty period.
• The date of payment is the date
when your payment is credited to
the bank account provided in this
invoice.