klover SOFT 80 Quick start guide

ENGLISH
SOFT 80,
SOFT 100
pellet-burning
stove
INSTALLATION, USE AND
MAINTENANCE, USEFUL ADVICE
Main Revision 1.0
FPH_supplement: 001

SERVICE DECLARATION
Ref. Annex III EU Regulation no. 305/2011
DoP/KLOVER-048
1. Identification number
:
S80
2. Model and/or lot no. and/or serial no. (Art.11-4)
:
SOFT 80
3. Intended use of the product according to the
relevant harmonised technical specification
:
Wood pellet-fired domestic heating appliance
4. Name or trademark of the manufacturer (Art11-5)
:
KLOVER s.r.l.
I - 37047 San Bonifacio (VR) –Via A. Volta, 8
5. Name and address of the representative (Art.12-2)
:
-
6. Assessment and verification system of the
performance constancy (Annex 5)
:
System 3
7. Notified laboratory
:
NB 0476
KIWA CERMET ITALIA s.p.a.
Number of test report (based on System 3)
:
6002365 / C-387
8. Declared performances
HARMONISED TECHNICAL SPECIFICATION
EN 14785
PERFORMANCE FEATURES
PERFORMANCE
Fire resistance
A1
Distance from combustible material
200 mm
Fuel spillage risk
Compliant
Emission of combustion products
-Nominal power
-Reduced power
CO at 13% of O2 0.012 %
CO at 13% of O2 0.054 %
Effective temperature
Compliant
Electrical safety
Compliant
Accessibility and cleaning
Compliant
Maximum operating pressure
-
Mechanical strength
NPD (performance not determined)
Thermal performance
-Nominal power (reduced)
-Nominal power (reduced) yielded to the
environment
7.4 kW (2.5 kW)
7.4 kW (2.5 kW)
Yield
-Nominal power
-Reduced power
ɳ 92.5 %
ɳ 94.5 %
Flue gas temperature
-Nominal power
-Reduced power
T 115.2 °C
T 60.0 °C
9. The performance of the product referred to in points 1 and 2 is compliant with the declared performance in
point 8.
This declaration is released on the sole responsibility of the manufacturer referred to in point 4.
Signed in the name and on behalf of the manufacturer by:
San Bonifacio (VR), 01/08/2018
Mario Muraro
Chairman of the Board

SERVICE DECLARATION
Ref. Annex III EU Regulation no. 305/2011
DoP/KLOVER-049
1. Identification number
:
S100
2. Model and/or lot no. and/or serial no. (Art.11-4)
:
SOFT 100
3. Intended use of the product according to the
relevant harmonised technical specification
:
Wood pellet-fired domestic heating appliance
4. Name or trademark of the manufacturer (Art11-5)
:
KLOVER s.r.l.
I - 37047 San Bonifacio (VR) –Via A. Volta, 8
5. Name and address of the representative (Art.12-2)
:
-
6. Assessment and verification system of the
performance constancy (Annex 5)
:
System 3
7. Notified laboratory
:
NB 0476
KIWA CERMET ITALIA s.p.a.
Number of test report (based on System 3)
:
6002365 / C-387
8. Declared performances
HARMONISED TECHNICAL SPECIFICATION
EN 14785
PERFORMANCE FEATURES
PERFORMANCE
Fire resistance
A1
Distance from combustible material
200 mm
Fuel spillage risk
Compliant
Emission of combustion products
-Nominal power
-Reduced power
CO at 13% of O2 0.008 %
CO at 13% of O2 0.054 %
Effective temperature
Compliant
Electrical safety
Compliant
Accessibility and cleaning
Compliant
Maximum operating pressure
-
Mechanical strength
NPD (performance not determined)
Thermal performance
-Nominal power (reduced)
-Nominal power (reduced) yielded to the
environment
9.5 kW (2.5 kW)
9.5 kW (2.5 kW)
Yield
-Nominal power
-Reduced power
ɳ 92.5 %
ɳ 94.5 %
Flue gas temperature
-Nominal power
-Reduced power
T 122.6 °C
T 60.0 °C
9. The performance of the product referred to in points 1 and 2 is compliant with the declared performance in
point 8.
This declaration is released on the sole responsibility of the manufacturer referred to in point 4.
Signed in the name and on behalf of the manufacturer by:
San Bonifacio (VR), 01/08/2018
Mario Muraro
Chairman of the Board

1
CONTENTS
CONTENTS ........................................................................................................................................................................ 1
INTRODUCTION................................................................................................................................................................. 3
IMPORTANT SAFETY INSTRUCTIONS................................................................................................................................... 3
THE MACHINE AND THE PELLETS ................................................................................................................................. 4
COMPONENTS OF THE APPLIANCE ..................................................................................................................................... 4
OVERALL DIMENSIONS SOFT 80....................................................................................................................................... 6
OVERALL DIMENSIONS SOFT 100..................................................................................................................................... 7
TECHNICAL SHEET FOR SOFT 80 CONNECTIONS ............................................................................................................... 8
TECHNICAL SHEET FOR SOFT 100 CONNECTIONS ............................................................................................................. 9
TECHNICAL SPECIFICATIONS SOFT 80............................................................................................................................ 10
TECHNICAL SPECIFICATIONS SOFT 100.......................................................................................................................... 11
PELLET PROPERTIES ...................................................................................................................................................... 11
REQUIREMENTS OF THE PLACE OF INSTALLATION................................................................................................. 12
POSITIONING.................................................................................................................................................................. 12
SPACES AROUND AND ABOVE THE APPLIANCE.................................................................................................................. 13
EXTERNAL AIR INTAKE .................................................................................................................................................... 13
THE FLUE AND CONNECTION TO THE SAME....................................................................................................................... 14
STACK ........................................................................................................................................................................... 15
ELECTRICAL CONNECTION .......................................................................................................................................... 16
CONNECTION TO THE ROOM THERMOSTAT....................................................................................................................... 16
DESCRIPTION OF COMPONENTS................................................................................................................................. 17
REMOTE CONTROL ......................................................................................................................................................... 17
SUPPORT PANEL ............................................................................................................................................................ 18
DISPLAY ........................................................................................................................................................................ 19
THE MENU ....................................................................................................................................................................... 20
INITIAL SETTINGS........................................................................................................................................................... 26
CONNECTING THE REMOTE CONTROL .............................................................................................................................. 26
CONNECTION TO THE WI-FI NETWORK............................................................................................................................. 26
COMMISSIONING ............................................................................................................................................................ 29
INITIAL START-UP............................................................................................................................................................ 29
IGNITION CYCLE.............................................................................................................................................................. 30
WORK MODE .................................................................................................................................................................. 30
SWITCH-OFF CYCLE........................................................................................................................................................ 30
MODIFYING THE MAIN ROOM TEMPERATURE SET-POINT.................................................................................................... 30
MODIFYING THE POWER SET-POINT ................................................................................................................................. 31
MODIFYING THE FUN AIR SPEED SET-POINT...................................................................................................................... 31
PROBLEMS, ALARMS, USEFUL ADVICE...................................................................................................................... 32
USEFUL INFO….............................................................................................................................................................. 32
WHAT HAPPENS IF…...................................................................................................................................................... 32
ALARM SIGNALS ............................................................................................................................................................. 33
CLEANING AND MAINTENANCE ................................................................................................................................... 34
PRECAUTIONS BEFORE CLEANING ................................................................................................................................... 34
ROUTINE CLEANING........................................................................................................................................................ 34
NON-ROUTINE CLEANING ................................................................................................................................................ 37
ANNUAL CLEANING ......................................................................................................................................................... 38

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SOFT 80, SOFT 100 PELLET-BURNING STOVE
EN - Rev. 1.0
CLEANING THE VERMICULITE COMPONENTS..................................................................................................................... 42
CLEANING THE GLASS-CERAMIC PANEL ........................................................................................................................... 43
CLEANING THE FLUE....................................................................................................................................................... 43
MAINTENANCE ............................................................................................................................................................... 43
PCB PARAMETERS ........................................................................................................................................................ 44
PARAMETER TABLES SOFT 80 ....................................................................................................................................... 44
PARAMETER TABLES SOFT 100 ..................................................................................................................................... 46
WIRING DIAGRAM........................................................................................................................................................... 48
STANDARD WARRANTY CONDITIONS......................................................................................................................... 49
Dear Customer,
first of all, we would like to thank you for choosing a “KLOVER” product and hope that you will be fully satisfied with your
purchase.
Carefully read the warranty certificate on the last page of this User guide.
The manual contains a detailed description of the appliance and its operation, instructions for proper installation, basic
maintenance and points for inspection, which must be periodically carried out; furthermore, it contains useful advice on
how to maximise the appliance’s performance with minimum fuel consumption.
Stay warm with KLOVER!
Copyright
All rights reserved. The reproduction of any part of this manual, in any form, without the explicit written permission of
KLOVER S.r.l. is forbidden. The contents of this manual may be modified without prior notice. Although the
documentation contained in this manual has been carefully compiled and checked, KLOVER S.r.l. cannot be held liable
for any damages arising from the use of the same.
Copyright © 2018 KLOVER S.r.l.

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SOFT 80, SOFT 100 PELLET-BURNING STOVE
EN - Rev. 1.0
INTRODUCTION
Important safety instructions
Please read these instructions before installing and using the product.
-The appliance’s installation and initial start-up must be performed by skilled personnel trained in the relevant safety
standards, who are responsible for the definitive installation of the appliance and its efficient operation. KLOVER S.r.l.
shall not be held liable if these precautions are not observed.
-During the installation and use of the appliance, all local regulations –including those referring to national and European
standards –must be observed.
-Connect the product’s flue gas outlet to a flue having the specifications described in the “Flue and its connection”
section of this User Guide.
-The appliance is not suitable for installation on a shared flue system.
-If the flue should catch fire, use appropriate fire extinguishing equipment or call the fire brigade.
-Connect the product to an earthed power socket. Avoid using sockets controlled by switches or automatic timers.
-Do not use the power supply cable if damaged or worn.
-If a multiple socket is used, make sure that the total voltage of the connected devices does not exceed the rated voltage
for the socket. Moreover, make sure that the total voltage of all devices connected to the socket does not exceed the
maximum allowed level.
-The plug on the appliance’s power cable should be connected only once the appliance has been assembled and
installed. It should remain accessible after the installation, if the appliance is not fitted with a suitable and accessible
two-pole switch.
-Do not use highly flammable substances to clean the appliance or its parts.
-Do not leave flammable containers and substances in the place where the appliance is installed.
-The appliance works exclusively with wood pellets and only with the hearth door shut.
-NEVER open the door of the appliance during normal operation.
-The use of poor quality pellets or any other material can damage the appliance’s operation, voiding the warranty and
exempting the manufacturer from all liability.
-Do not use the appliance as an incinerator or for any use other than that for which it was designed.
-Do not use fuels other than those recommended.
-Do not use liquid fuels.
-The appliance becomes very hot to the touch during operation, particularly its outer surfaces; handle it with caution in
order to avoid burns.
-Keep fuel and flammable materials at a safe distance.
-Only use original spare parts recommended by the manufacturer.
-Do not make any unauthorised modifications to the appliance.
-Do not touch the product’s hot components (glass-ceramic panel, flue pipe) during normal operation.
-Never touch the appliance when barefoot and/or with wet or damp parts of the body.
-Use the appropriate button to switch off the electrical panel. Do not disconnect the power supply cable while the
appliance is operating.
-During the ignition phase and normal operation of the appliance, keep at a safe distance and do not remain standing
in front of it.
-Keep children away from the appliance when it is running, as they could get burned by touching its hot components.
-Do not leave the packaging elements within reach of children or unassisted disabled persons.
-Children and inexperienced people must not be allowed to use the appliance.
-The appliance may be used by children aged 8 years and older and by people with reduced physical, sensory or mental
capabilities, or who lack the necessary experience or knowledge of the appliance, provided that they are supervised
or have been instructed on how to use the appliance safely and are aware of the attendant risks.
-Children should not play with the appliance.
-User maintenance and cleaning operations should not be carried out by unsupervised children.
-Do not use the appliance in ways other than those indicated in this user guide.
-The appliance is designed for indoor use only.
-This user guide constitutes an integral part of the appliance. If the product is sold to another user, this manual must be
passed on to the new owner.

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SOFT 80, SOFT 100 PELLET-BURNING STOVE
EN - Rev. 1.0
KLOVER S.R.L. DECLINES ALL LIABILITY IN CASE OF ACCIDENTS DUE TO FAILURE TO COMPLY WITH THE
SPECIFICATIONS OF THIS MANUAL.
KLOVER S.R.L. DECLINES ALL LIABILITY DUE TO INCORRECT USE OF THE PRODUCT BY THE USER,
UNAUTHORISED MODIFICATION AND/OR REPAIRS, AND USE OF NON-ORIGINAL SPARE PARTS OR SPARE
PARTS NOT SPECIFICALLY DESIGNED FOR USE ON THIS PRODUCT MODEL.
KLOVER S.R.L. SHALL NOT BE HELD LIABLE FOR THE STOVE'S INSTALLATION. THE INSTALLER IS THE
SOLE PARTY RESPONSIBLE FOR THIS OPERATION AND IS ALSO ENTRUSTED WITH CHECKING THE FLUE,
EXTERNAL AIR VENT AND THE CORRECTNESS OF THE PROPOSED INSTALLATION SOLUTIONS. ALL THE
SAFETY REGULATIONS SET OUT IN THE SPECIFIC LAWS IN FORCE IN THE COUNTRY WHERE THE MACHINE
IS INSTALLED MUST BE OBSERVED.
NON-ROUTINE MAINTENANCE MUST ONLY BE PERFORMED BY AUTHORISED AND QUALIFIED STAFF.
To ensure the validity of the warranty, the user must comply with the instructions contained in this guide and, in
particular, must:
-Use the appliance within its operating limits;
-Regularly perform all maintenance activities;
-Authorise expert and competent people to use the appliance.
Failure to comply with the instructions contained in this guide shall automatically void the warranty.
THE MACHINE AND THE PELLETS
Components of the appliance
The appliance is supplied with the following material:
-1 User, installation and maintenance manual;
-1 Power supply cable;
-1 Cleaning hook for the front heat exchanger;
-1 Remote control.
The images below show certain details of the appliance:
Hook for cleaning the
front heat exchanger.

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SOFT 80, SOFT 100 PELLET-BURNING STOVE
EN - Rev. 1.0
Anti-interference filter
Main switch, connection for
power supply cable with 2
built-in fuses (4A 250V).
Smoke outlet
rear configuration.
Intake pipe.
Support panel.
Wi-Fi information
(MAC address and
registration code).
Safety thermostat with
manual reset.
T.ROOM terminal
Room thermostat
connection.
Smoke outlet
top configuration.
CE label
with serial number.

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SOFT 80, SOFT 100 PELLET-BURNING STOVE
EN - Rev. 1.0
Overall dimensions SOFT 80