KOBE CHX9130SQB-1 Troubleshooting guide

KOBE Range Hoods
Brillia Series
Model No.
CHX9130SQB-1 (30”) / CHX9136SQB-1 (36”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of packages;
2. Thoroughly inspect the unit for any cosmetic damages or
defects;
3. Test the unit before installation;
4. Have a certified contractor electrician do the installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and
product serial number ready.
3. Call 1-877-BUY-KOBE (289-5623); or e-mail to
[email protected] to report the problem.
NO RETURN, NO REFUND, NO EXCHANGE IF:
1. PRODUCT HAS BEEN INSTALLED
2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3.MISSING ORIGINAL PACKAGING MATERIAL AND/OR
PARTS

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.................................................................................... 1
COMPONENTS OF PACKAGE.................................................................................................. 3
INSTALLATION.......................................................................................................................... 4
OPERATING INSTRUCTIONS..................................................................................................13
MAINTENANCE........................................................................................................................14
SPECIFICATIONS....................................................................................................................15
MEASUREMENTS & DIAGRAMS.............................................................................................16
PARTS LIST..............................................................................................................................18
CIRCUIT DIAGRAM..................................................................................................................20
TROUBLE SHOOTING.............................................................................................................21
WARRANTY .............................................................................................................................22
PRODUCT REGISTRATION.....................................................................................................24
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL W I RI NG MUST BE DONE B Y A P RO FES SI O NAL A ND IN
AC CO RDA NCE W I T H NATIO NAL A ND LOCA L ELE C T RI CA L CO DES

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL
INJURY, OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air
properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl
spaces or garages.
NOTE - This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

2
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which
must be recycled or disposed of according to Local, State, and Federal
Codes.

3
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box Duct Cover Box (Sold Separately)
{A} Brillia Range Hood
{B} Warranty Registration Card
{C} Instructions Manual (CD)
{D} 3-1/4” x 10” Exhaust
{E} Top Vent Cover
{F} 6” Round Plastic Collar
{G} Oil Tunnel
{H} Baffle Filters x 2
{I} Stainless Steel Spacer x 2
{A}
{B} {C}
{D} {E}
{F} {G}
{H} {I}
{J} Adjustable Duct Cover
{K} Screws Package
{L} Duct Cover-Mounting Bracket
{M} Duct Cover Support x 2
{N} Hood-Mounting Bracket
{J}
{K} {L}
{M}
{N}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.KOBERangeHoods.com
OR CONTACT KOBE RANGE HOODS AT [phone].
2
PCS
3/16
”
x 3/8
”
(
6
PCS)
4 x 6mm
(
4
PCS)

4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1. (All calculation in inches.)
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top
to Hood Bottom (Minimum
26"to 30")
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top
to Hood Bottom (Minimum
26"to 30")
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

5
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD
MAY OCCUR.
Installation Contents
UNDER THE CABINET
WALL MOUNT
6
9

6
UNDER CABINET INSTALLATION
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD, PREVENT
DEBRIS FROM ENTERING THE VENT OPENING.
- Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 1.
- A straight, short vent run will allow the hood to
perform more efficiently.
- Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the
performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house
fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal joints between pipe sections.
- For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. ( Figure 2)
- Using reference on Page 16 to measure and
create access opening for electrical wires and
exhaust under the cabinet.
Vent option installation
CAUTION: USE HAND TOOLS ONLY. DO NOT
OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO
THE HOOD.
1. Choose the require vent option. Some installation
screws are already pre-attached to hood.
2. For 6” Round vent installation only:
-The 6” exhaust is already attached. (Figure 3)
Align and secure the 6” Round Plastic Collar {F}
to two screws on hood.
3. For Top 3-1/4” x 10” vent installation only:
-Remove attached 6” exhaust and discard.
(Figure 3) Keep 13 screws to install 3-14” x 10”
exhaust & vent cover.
-Align and secure Top Vent Cover {E} and 3-1/4”
x 10” Exhaust {D} using 14 screws (13 screws
taken from 6” exhaust. (Figure 4)
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 3) Keep 13 screws to install vent covers.
- Remove duct knockout from back of the hood
and discard. (Figure 5) Unscrew 3-1/4” x 10”
Vent Cover from rear exhaust (located inside
hood); keep screws to install 3-1/4” x 10”
exhaust.
Figure 1
Figure 2
Figure 3
Figure 4

7
- Align and secure Top Vent Cover {E} and 3-1/4”
x 10” Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust. (Figure 5)
- Attach the 3-1/4” x 10” Exhaust {D} to rear
exhaust (located inside hood) using 10 screws
taken from rear vent cover. (Figure 6)
Hood Installation
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
And use a protective covering to protect cooktop
and/or countertop from damage.
5. Remove the baffle filters/stainless steel spacers if
necessary; arrange the electrical wires to run
through the 1” diameter hole on the top or the rear
of the hood.
6. Using references on Table 1 and measurements
on page 16, center the hood in place beneath the
cabinet and flush with the front of the cabinet.
7. Draw electrical wires through cabinet access
opening.
8. Use electrical drill to remove the knockout holes
on top of the range hood.
9. Place screw (not provided) into the exact center of
each knockout hole. Make sure all screws are in
place before tightening screws.
CAUTION : MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
Wiring to Power Supply
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER
FROM BEING SWITCHED ON ACCIDENTALLY.
- If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.
- Store wires in the wiring box.
Figure 5
Figure 6

8
Ductwork Installation
10. Use steel pipe to connect the exhaust on the hood
to the ductwork. Use duct tape to make all joints
secure and air tight.
Install Accessories
11. Install the Oil Tunnel {G} into recess support near
rear of hood. Refer to Figure 7.
12. Install Baffle Filters {H} and Stainless Steel
Spacers {I}. Angle baffle filter toward back of
hood. Push the baffle filter up until almost level.
Slide forward into recess behind the front of
hood. Lower baffle filter. Slide back until it
fits into resting position. Refer to Figure 8.
13. For Stainless Steel Spacer, follow above steps.
Final Installation
14. Turn power ON in control panel. Check all lights
and fan operation.
15. Make sure to leave this manual for the
homeowner.
Figure 7
Figure 8

9
WALL MOUNT INSTALLATION
***This installation requires purchase of duct cover Model No. CH1120DC-1.
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.
- Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 9.
- A straight, short vent run will allow the hood to
perform more efficiently.
- Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the
performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house
fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal joints between pipe sections.
- If necessary, prepare back wall frame with cross
framing lumber for secure installation. Using
references on Table 2 and measurements on page
16-17, decide the level of the lumber. Refer to
Figure 10.
Vent option installation
CAUTION: USE HAND TOOLS ONLY. DO NOT
OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO
THE HOOD.
1. Choose the require vent option. Some of
installation screws are already pre-attached to
hood. Refer to Figure 15. Please use Screws
Package {K} with pre-attached screws for wall
mount installation.
2. For 6” Round vent installation only:
-The 6” exhaust is already attached. Refer to
Figure 11. Align and secure the 6” Round
Plastic Collar {F} to two screws on hood.
Follow instructions in Step 5 to attach Hood
Mounting Bracket {N} and two Duct Cover
Support {M}. (Figure 15)
3. For Top 3-1/4” x 10” vent installation only:
-Remove attached 6” exhaust and discard.
(Figure 11) Keep 13 screws to install 3-14” x
10” exhaust & vent cover.
-Align Top Vent Cover {E} and 3-1/4” x 10”
Exhaust {D}. (Figure 12) Skip to Step 5 to
attach Hood-Mounting Bracket {N} and two
Duct Cover Support {M} using 14 screws (13
screws taken from 6” exhaust. (Figure 15)
Figure 9
Figure 10
Figure 11
Figure 12

10
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 11) Keep 13 screws to install vent
covers.
- Remove duct knockout from back of the hood
and discard. (Figure 13) Unscrew 3-1/4” x 10”
Vent Cover from rear exhaust (located inside
hood); keep screws to install 3-1/4” x 10”
Exhaust.
- Align Top Vent Cover {E} and 3-1/4” x 10” Vent
Cover (removed from rear exhaust) using 14
screws (13 screws taken from 6” exhaust).
(Figure 13) Follow instructions in Step 5 to
attach Hood-Mounting Bracket {N} and two
Duct Cover Support {M} using 14 screws (13
screws taken from 6” exhaust). (Figure 15)
- Attach the 3-1/4” x 10” Exhaust {D} to rear
exhaust (located inside hood) using 10 screws
taken from rear vent cover. (Figure 14)
Hood Installation
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to protect
cooktop and/or countertop from damage.
5. Secure Hood-Mounting Bracket {N} and two Duct
Cover Support {M} on top of the hood with eight
pre-attached screws. Use four 3/16” x 3/8” screws
{K} for Hood-Mounting Bracket {N}. (Figure 15)
6. Using references on Table 2 and measurements
on page 18-20, mark the leveling point of the
hood. Position mounting screws (not provided) on
the wall, leaving 1/8” away from the wall as shown
in Figure 16.
7. Align Hood-Mounting Bracket {N} to the two
screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.
CAUTION : MAKE SURE HOOD IS SECURE
BEFORE RELEASING
Figure 13
Figure 14
Figure 15
Figure 16
Mounting Screws

11
Wiring to Power Supply
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER
FROM BEING SWITCHED ON ACCIDENTALLY.
8. If hood is operating normally, connect three wires
(black, white and green) to house wires and cap
with wire connectors.
9. Store wires in the wiring box.
Ductwork Installation
10. Use steel pipe to connect the exhaust on the hood
to the ductwork. Use duct tape to make all joints
secure and air tight.
Duct Cover Installation
11. Mark the position of the Duct Cover-Mounting
Bracket {L}. Use reference Efrom Table 2 and
measurements on page 16-17. Attach and secure
Duct Cover-Mounting Bracket {L} with two screws
(not provided). Refer to Figure 17. NOTE: Inner
duct cover will cover the Duct Cover-Mounting
Bracket.
12. Position the entire duct cover up onto the hood.
13. Secure the inner duct cover with two (3/16” x 3/8”)
screws {K} to the Duct Cover-Mounting Bracket {L}.
Shown in Figure 18.
14. Fasten outer duct cover to Duct Cover Support {M}
with four (4 x 6 mm) screws {K}.
Figure 17
Figure 18
Attach Together

12
Install Accessories
15. Install the Oil Tunnel {G} into recess support
near rear of hood. Refer to Figure 19.
16. Install Baffle Filters {H} and Stainless Steel
Spacers {I}. Angle baffle filter toward
back of hood. Push the baffle filter up
until almost level. Slide forward into
recess behind the front of hood. Lower
baffle filter. Slide back until it fits into
resting position. Refer to Figure 20.
17. For Stainless Steel Spacer, follow above
steps.
Final Installation
18. Turn power ON in control panel. Check all
lights and fan operation.
19. Make sure to leave this manual for the
homeowner.
Figure 19
Figure 20

13
OPERATING INSTRUCTIONS
Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking. Adjust
speed as needed.
To operate the fan function
•Press button to choose from speed.
oQ = QuietMode™ speed
oL = Low speed
oH = High speed
•Press “OFF” to turn fan off.
To operate the light function
•Press the Light Control to turn lights on and off.

14
MAINTENANCE
For optimal performance, clean the range hood surface and baffles regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface
of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of
the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to
hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots.
Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in
contact with stainless steel for extended periods. Many of these compounds contain chemicals,
which may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.
For Baffle Filter models only: to Clean Baffle Filter/Oil Tunnel
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL REGULARLY TO
PREVENT OVERFLOW.
1. Remove all the baffle filters, spacers and oil tunnel.
2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
CAUTION: SHARP EDGES
(Note: Baffle Filters are top rack dishwasher safe.)

15
SPECIFICATIONS
MODEL / SIZE CHX9130SQB-1 (30”)
CHX9136SQB-1 (36”)
COLOR 18-Gauge Commercial Grade Stainless Steel
CONSUMPTION / AMPERE
232W / 2.21A
NUMBER OF BLOWER 2
DESIGN Seamless / Satin Finish
BLOWER TYPE Twin Vertical Turbine Impeller
EXHAUST Top –
6"Round
3-1/4"x 10"Rectangular
Rear –
3-1/4"x 10"Rectangular
CONTROLS Mechanical Push Button
LIGHTS 3-watt LED light x 2
HOOD DIMENSION
(W x D x H)
(CHX9130SQB-1) 29-3/4” x 22” x 9-1/16”
(CHX9136SQB-1) 35-3/4” x 22” x 9-1/16”
OPTIONAL ACCESSORIES
(W x D x H) 1) Two-Piece Adjustable Duct Cover
(CH1120DC-1) 11-13/16"x 10-7/16"x (20-7/8"~ 41")
2) 30"Stainless Steel Back Panel
(SSP30) 30"x 1/10"x 32"
3) 36"Stainless Steel Back Panel
(SSP36) 36"x 1/10"x 32"
Net Gross
CHX9130SQB-1 (30”) 44.0 50.5
CHX9136SQB-1 (36”) 49.0 63.0
WEIGHT (lbs)
SPEED QuietMode™ L H
Air Capacity (cfm) 300 510 680
Sone* (dB) 1.0 3.0 5.0
*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

16
MEASUREMENTS & DIAGRAMS
***All inch measurements are converted from millimeters. Inch measurements are estimated.
***All measurements in ( ) are millimeters.
MODEL NO.: CHX9130SQB-1 (30”) / CHX9136SQB-1 (36”)
-FOR UNDER THE CABINET-
30" = Knockout Holes "A"
36” = Knockout Holes "A" & "B"
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -

17
***Hood-Mounting Bracket ***Duct Cover-Mounting Bracket
***Duct Cover Support