9. WARRANTY
9.1 KOL TECH warrants equipment sold against defects in material and workmanship for a period of twelve (12)
months from the date of installation or fifteen (15) months from date of shipment (whichever comes first). Access to
warranty is conditional on the equipment being correctly installed, cared for and operated under normal conditions
9.2 The warranty does not cover:
9.2.1 Any consequential loss, damages or expenses directly or indirectly arising from use or attempted use or from any
other cause.
9.2.2 Any part of the product which has been subject to misuse, neglect, alteration, incorrect installation, accident, use of
inappropriate chemicals, flooding, fire or acts of God.
9.2.3 Malfunction caused by improper maintenance,excessive dust or debris collected on the condenser coil,inadequate
ventilation which cause by blockage from foreing objects or improper installation or unit failures due to lack of
maintenance,according to Recommended maintenance Schedule.
9.2.4 Damage caused during transportation.
9.2.5 Breakage of glass, bulbs, lamps or plastic components or the replacement of gaskets or fluorescent tubes.
9.2. Penalty or additional labour costs for installation, removal or repair of the product outside normal working hours
All warranty parts requested will be charged to the customer’s account unless a warranty claim is approved.
Standard credit policies will be applied.
9.3 Warranty Procedures
If your KOLDTECH product is not working while still under warranty and has not been subject to improper use or
treatment, follow the procedure listed below to obtain repairs:
Locate the rating plate sticker on your KOLDTECH product to enable you to complete the details on the Warranty
Request Form.
Complete the form with all requested details and faxes a copy to the number shown, along with proof of purchase of
the product.
Freight shall be the responsibility of the customer.
Manufacturer and the authorized reserve the right to reject warranty calls where circumstances fail to meet their warranty
conditions.
9.4 Parts Ordering and Service Procedures
9.4.1 Replacement Parts
Replacement parts are available as shown:
In Australia: In Asia, South East Asia and others:
Tom Stoddart Pty Ltd-Head Office Branch
39 Forest Way, Karawatha QLD 4117
PO Box 420, Sunnybank 4109
Ph: 07 3440 7 00
Fax: 07 3344 1000
To contact the nearest dealers or
by e-mail to the service department.
Att: adms@welbilt-thailand.com
factory@welbilt-thailand.com
Tel : 02 31 07 2-7
Fax : 02 31 0770
9.4.2 amages and Shortages
If the KOLDTECH product is damaged during transport please contact your dealer a.s.a.p.
9.4.3 Service
To arrange service on your KOLDTECH product please contact the dealers’ service department
In Australia: In Asia, South East Asia and others:
Tom Stoddart Pty Ltd-Head Office Branch
39 Forest Way, Karawatha QLD 4117
PO Box 420, Sunnybank 4109
Ph: 07 3440 7 00
Fax: 07 3344 1000
To contact the nearest dealers or
by e-mail to the service department.
Att: adms@welbilt-thailand.com
factory@welbilt-thailand.com
Tel : 02 31 07 2-7
Fax : 02 31 0770
10. FUN AMENTAL REFRIGERATION IAGRAM
SUCTION LINE
LIQUID LINE
1
