Konexx DWIatt2 User manual

DWIatt2
USER'S GUIDE
Copyright 1998 by KONEXX, Unlimited Systems Corporation, Inc. San Diego, CA .

1
The KONEXX DWIatt2 (Digital Wall Interface) easily connects to your Lucent Definity,
or ProLogix Solutions phone system at the office wall jack providing a quick and
inexpensive analog connection for your desktop fax modem, fax machine, or any analog
device which would normally connect to an analog phone jack. The DWIatt2 allows the
use of the analog device entirely independent of the digital voice terminal. The DWIatt2
supports full V.34 standards for reliable transmissions up to 33.6 kbps with autodial and
auto answer capabilities.
IMPORTANT
The DWIatt2 is made to interface to Lucent Definity or ProLogix Solutions
switches only. DO NOT attempt to connect the DWIatt2 to anything other than a
Lucent Definity or ProLogix Solutions switch. Definity G3V4, Issue 3.0 or higher
software is required for two channel operation..
The DWIatt2 will also work on System 75 switches, however, two channel
operation requires version 4 issue 3 software, or higher.
PBX Programming
If you are using the DWIatt2 in single channel mode, no PBX programming is required.
When using the DWIatt2 in two channel mode, the PBX port that the DWIatt2 is
connected to must be programmed for an 8411D phone. A different actual phone type
can be used, but the port must still be programmed for an 8411D for the second channel
to function. If the phone used is not an 8411D and it has more buttons than a 8411D,
the PBX will not allow those extra buttons to be programmed. The DWIatt2 supports
both 2-wire and 4-wire ports.
The Data Option should be set to analog, and the Data Extension and Name set
appropriately.
Following are example PBX programming screens after using the command:
change station 401
-----------------------------------------------------------------------------
change station 401 Page 1 of 5
STATION
Extension: 401 Lock Messages? n
Type: 8411D Security Code: TN: 1
Port: 01A0502 Coverage Path 1: COR: 1
Name: John Smith Coverage Path 2: COS: 1
Hunt-to Station:
STATION OPTIONS
Data Option: analog Personalized Ringing Pattern: 1
Speakerphone: 2-way Message Lamp Ext: 401
Display Language: english Mute Button Enabled? y
PassageWay? n
MM Complex Data Ext:

2
-----------------------------------------------------------------------------
change station 401 Page 2 of 5
STATION
FEATURE OPTIONS
LWC Reception: msa-spe Auto Select Any Idle Appearance? n
LWC Activation? y Coverage Msg Retrieval? y
CDR Privacy? n Auto Answer: none
Redirect Notification? y Data Restriction? n
Per Button Ring Control? n Idle Appearance Preference? n
Bridged Call Alerting? n
Active Station Ringing: single Restrict Last Appearance? y
H.320 Conversion? n
Audible Message Waiting? n
Display Client Redirection? n
Select Last Used Appearance? n
-----------------------------------------------------------------------------
change station 401 Page 3 of 5
STATION
SITE DATA
Room: Headset? n
Jack: Speaker? n
Cable: Mounting: d
Floor: Cord Length: 0
Building: Set Color:
ABBREVIATED DIALING
List1: List2: List3:
BUTTON ASSIGNMENTS
1: call-appr 6:
2: call-appr 7:
3: call-appr 8:
4: 9:
5: 10:

3
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change station 401 Page 4 of 5
STATION
SOFTKEY BUTTON ASSIGNMENTS
1: lwc-store
2: lwc-cancel
3: auto-cback
4: timer
5: call-fwd Ext:
6: call-park
7: date-time
8: priority
9: abr-prog
10: abr-spchar Char: ~p
11: abr-spchar Char: ~m
12: abr-spchar Char: ~w
-----------------------------------------------------------------------------
change station 401 Page 5 of 5
STATION
ANALOG ADJUNCT
Data Extension: 297 Name: John Smith 2nd Channel
COS: 1
COR: 1
ITC: unrestricted TN: 1
ABBREVIATED DIALING
List1:
SPECIAL DIALING OPTION:
ASSIGNED MEMBER (Station with a data extension button for this analog adjunct)
Ext Name
1:

4
DWIatt2 Specification
The DWIatt2 is a boxed unit which allows analog telephone equipment to be used on
the Lucent Definity or ProLogix Solutions switch's digital telephone line. The DWIatt2
can operate with or without a digital telephone attached. A jumper which is configured at
the factory determines whether the DWIatt2 operates in u-law (US) or A-law mode.
This jumper must be set correctly for the PBX equipment being used.
When connected with a telephone to the PBX port, analog devices and the digital
telephone can be used entirely independent of each other. You can be on the phone
with someone and fax or be connected to the internet at the same time.
The DWIatt2 has 4 ports:
•"WALL SOCKET", RJ45 connects to Lucent Definity or ProLogix Solutions switch.
An insert for this jack is provided in the event you have Lucent phones which use the
RJ11 connection.
•"DIGITAL PHONE" RJ45 connects to Lucent digital phone (Any 8400 series or 6400
series phone). An insert for this jack is provided in the event you have Lucent
phones which use the RJ11 connection.
•"ANALOG MODEM", RJ11 connects to tone-dialing analog phone equipment
including phones and fax/modems.
•"DC", Power connector, connects to supplied AC adapter, 18 VDC @ 300 ma.
output.
When no power is applied to the DWIatt2, the digital phone is connected to the PBX line
through normally closed relay contacts.
The DWIatt2 has two modes of operation, single channel and dual (2) channel. The
factory default mode is single channel.
In single channel mode, the analog device and the voice terminal share the same line,
you can not use the analog device and the telephone simultaneously.
In dual channel mode the analog device uses the data channel of the digital line which
enables simultaneous use of the analog device and the voice terminal.
The DWIatt2 is easily switchable from single channel mode to dual channel mode. The
DWIatt2 can be switched from one mode to the other by pressing the "Hold" key three
times. When the "Hold" key is pressed three times, the phone will beep indicating that
the switching is taking place. After the phone beeps you must wait approximately 20
seconds prior using the analog device or the digital phone. The need to wait is for the
DWIatt2 to synchronize with the switch.
When the Hold button is used to switch modes, the DWIatt2 will retain that mode setting
even when power to the DWIatt2 is removed.

5
The DWIatt2 can switch modes on a per call basis by the analog device doing a "flash-
hook" after going off-hook; that is, by going on-hook again for 1/2 second or less.
When a flash-hook is detected by the DWIatt2, the DWIatt2 hangs up the line it would
normally obtain (either the data line or the voice line, depending on which mode has
been selected) and the other lines dial tone is obtained. When the analog equipment
goes back on-hook, the call will be hung up. Next time the analog equipment goes off-
hook, the DWIatt2 reverts to the mode selected with the "Hold" button.
If you have set the DWIatt2 to use the data channel (dual channel mode) and you want
to dial a first channel call with a modem (for example when using a contact manager
program), putting a ! at the start of the number does a flash-hook, so a first channel
voice call is dialed. It is usually necessary to pause between the ! and the first digit, as
the DWIatt2 takes 1/2 second to detect that the modem has done a flash-hook rather
than an on-hook, and it takes the PBX a few hundred ms to produce a dial tone. Most
modems accept a w in the dialed number to indicate that they must wait for a dial tone,
and this is the best way to pause after the flash-hook. However , (the comma symbol)
could also be used to introduce a pause.
If the number being dialed is an external number, it may also be necessary to pause or
to wait for a dial tone after dialing the trunk access code. Thus:
ATDT !w 9w 1800-555-1212
would dial 1800-555-1212 assuming 9 is the trunk access code. If w is not
supported by the modem then , (comma) could be used instead.
ATDT !,9,1800-555-1212
Incoming Calls
The DWIatt2 detects a ring signal from the PBX and generates a ring signal for the
"ANALOG MODEM" port.
When set up in single channel mode, The DWIatt2 will generate a ring signal to the
"ANALOG MODEM" port and for the "DIGITAL PHONE" port. If the digital phone is
taken off hook, the ring signal to the "ANALOG MODEM" port is stopped and a normal
phone call ensues. If the equipment connected to the "ANALOG MODEM" port is taken
off hook, the ring signal to the "DIGITAL PHONE" port is stopped and the "ANALOG
MODEM" port is connected to the PBX until the equipment connected to the "ANALOG
MODEM" port goes on hook.
When set up in second (data) channel mode, The DWIatt2 will generate a ring signal to
the "ANALOG MODEM" port when a call is received on the data channel extension
number. The digital phone (voice terminal) will not ring and can be in use without
affecting the data extensions ability to receive or make calls. If the device connected to
the "ANALOG MODEM" port is taken off hook, the ring signal is stopped and the
"ANALOG MODEM" port is connected to the PBX data extension (incoming call) until
the equipment connected to the "ANALOG MODEM" port goes on hook.

6
Outgoing Calls
Single Channel Mode:
When the equipment connected to the "ANALOG MODEM" port goes off hook, the
DWIatt2 detects this, disables the digital telephone's ability to transmit, generates an
off hook message to the PBX and connects the analog equipment to the PBX line. If
the digital telephone is already in use and the analog equipment goes off hook, the
connection established by the digital telephone will not be terminated but the digital
telephone's ability to transmit will be disabled and anything transmitted by the analog
equipment will be sent to the connection established by the digital telephone.
The DWIatt2 detects the analog equipment going on hook, generates an on hook
message to the PBX and logically reconnects the digital phone to the PBX. If the
digital phone is also off hook, the call is not terminated.
Dual Channel Mode:
When the equipment connected to the "ANALOG MODEM" port goes off hook, the
DWIatt2 detects this, generates an off hook message to the PBX on the data
channel and connects the analog equipment to the PBX line. The digital telephone
can be used independent of the analog device.
The DWIatt2 detects the analog equipment going on hook, generates an on hook
message to the PBX and terminates the call made on the data channel.

7
Installation
The DWIatt2 can be located on the desktop, behind the desk, on the floor or hung on
the wall.
Connection Procedure
Figure 1-1 shows the connection diagram.
1. Connect the PBX wall jack to the DWIatt2 jack labeled "WALL SOCKET".
2. Connect the digital telephone (if one is being used with the DWIatt2) to the DWIatt2
jack labeled "DIGITAL PHONE".
!When reconnecting your digital telephone to the DWIatt2, the telephone may reset
itself prior to being used, this reset process should take approximately 30 seconds.
If the handset of the digital phone is taken off-hook after the reset process, a dial
tone should be heard in the handset. If no dial tone is heard check to ensure that
connections are in accordance with steps 1 and 2 above.
3. Connect your analog device (modem, fax, etc.) to the DWIatt2 jack labeled
"ANALOG MODEM".
4. Plug the supplied AC adapter into an AC outlet and connect the small round plug
into the DWIatt2 jack labeled "DC".
!After applying power to the DWIatt2 the telephone will go through another reset cycle.
This reset process may take 30 to 60 seconds. Do not try to use the digital phone or
your analog device until the phone has finished resetting itself. After the phone has
reset, your DWIatt2 is now connected and ready to configure. Lift the handset of the
telephone and listen for a dial tone, if you do not hear a dial tone hang up the phone,
check your connections and make sure they are in accordance with the above
procedure. If the connections are made as described above, lift the handset again and
listen for a dial tone, if you do not hear a dial tone on the digital telephone contact
KONEXX Customer Service.

8
Figure 1-1
Connection Diagram

9
Incoming Calls
The DWIatt2 will detect a ring signal from the PBX and generate a ring signal at the
"ANALOG MODEM" port of the DWIatt2. The DWIatt2 will not discriminate between an
incoming call from outside the PBX or an intercom call, both will generate a ring signal
at the "ANALOG MODEM" port.
If the DWIatt2 is set up for single channel operation with a telephone connected to the
"DIGITAL PHONE" jack, and a modem, fax/modem, fax machine or other analog device
which wakes up and answers (goes off hook) when a ring signal is presented, the auto
answer capability should be disabled or set for a high number of rings (e.g. 4 rings or
more). Otherwise when a voice call is coming in, your analog equipment will answer the
call and interfere with the receipt of your incoming voice calls. Refer to your analog
equipment or software manual for procedures on disabling or increasing the number of
rings the equipment will answer on.
!The DWIatt2 will not discriminate between voice and data/fax calls.
Making Calls
Voice calls
Connecting the digital telephone to the DWIatt2 will not change or affect the operation of
the digital telephone set.
Data or fax calls
Single Channel Mode:
Data or fax calls will be made with your modem, fax/modem or fax machine (analog
equipment). When making calls with your analog equipment connected to the DWIatt2,
the digital telephone (if one is connected to the "DIGITAL PHONE" jack of the DWIatt2)
should be on hook. The call is made by the analog equipment the same way as if it were
connected to an analog phone jack, you would use the communication software to place
the call. If you have to dial a prefix such as a 9 or some other number(s) to make an
outside call on the telephone, you must program that prefix in your communication
software. See your communication software manual for instructions on the use of a dial
prefix.
The digital telephone set should remain on hook during the entire data or fax call. Lifting
of the digital telephone's handset during a data of fax call can interrupt the data or fax
transmission.
!You cannot use the telephone set when you are sending data or faxes, the telephone
handset must remain on hook.
!The device connected to the Analog Modem jack must be configured for tone dialing.
The DWIatt2 will not recognize pulse or rotary dialing.

10
Dual Channel Mode:
Data or fax calls will be made with your modem, fax/modem or fax machine (analog
equipment). The call is made by the analog equipment the same way as if it were
connected to an analog phone jack, you would use the communication software to place
the call. If you have to dial a prefix such as a 9 or some other number(s) to make an
outside call on the telephone, you must program that prefix in your communication
software. See your communication software manual for instructions on the use of a dial
prefix.
The digital telephone set can be used simultaneously with the analog device.
!The device connected to the Analog Modem jack must be configured for tone dialing.
The DWIatt2 will not recognize pulse or rotary dialing.
Using The DWIatt2 for Contact Management Applications
When using the DWIatt2 in conjunction with Contact Management applications follow
the procedure below:
Single Channel Mode:
1. Leave your digital telephone set on hook.
2. Command your contact management software to dial the contacts phone number.
3. After the software has dialed the number, lift the handset of the digital telephone
from the cradle (take the telephone off hook) and issue a quit or hang up command
to the modem through the communication software. You will now be able to carry on
a voice conversation with the party you called.
!Some contact management software will have you click the "OK" box or some other
icon/box to hang up the modem.
Dual Channel Mode:
1. Configure your dialing software to dial a flash hook symbol (!) and a wait symbol (w)
or comma (,) as the first two digits dialed.
Example:
ATDT !w 9w 1800-555-1212
would dial 1800-555-1212 assuming 9 is the trunk access code. If w is not
supported by the modem then , (comma) could be used instead.
ATDT !,9,1800-555-1212
2. Leave your digital telephone set on hook.
3. Command your contact management software to dial the contacts phone number.
4. After the software has dialed the number, lift the handset of the digital telephone
from the cradle (take the telephone off hook) and issue a quit or hang up command
to the modem through the communication software. You will now be able to carry on
a voice conversation with the party you called.
!Some contact management software will have you click the "OK" box or some other
icon/box to hang up the modem.

11
Technical Support
In the unlikely event you encounter a problem with your KONEXX DWIatt2, please call
KONEXX's Technical Support.
Our Technical Support staff is available to answer your questions Monday through
Friday, 7:30 AM until 4:30 PM Pacific Standard Time. The telephone number is: (619)
622-1400.
Please have the following information available when you call so we may better assist
you:
•KONEXX Model number
•Telephone model name or number
•Modem or fax/modem manufacturer, model name or number.
•Communication software used
If possible call us on the telephone which has the KONEXX product connected to it, so
we may perform diagnostics on the same line.
You can also send questions and comments to our 24 hour fax line: [phone] or
email us at [e-mail].

12
Warranty
1-YEAR LIMITED WARRANTY
KONEXX warrants this product against all defects in material and workmanship, under normal use, for one year from the date of purchase.
This limited warranty applies to the original purchaser of this product only. Customer’s sole and exclusive remedy and KONEXX’s liability in
the event of a defect is expressly limited to correction of the defect by adjustment, repair, replacement or substitution at KONEXX’s option.
This warranty does not cover, and KONEXX is not responsible for damage caused by misuse, neglect, fire, lightning, electrostatic discharge
or modification of this product or damage resulting from the use of this product with hardware not specifically recommended by KONEXX. If a
defect should occur, contact Technical Support for an RMA number. No product shall be accepted back for warranty repair without an RMA
number.
Except as specifically provided herein, there are no other warranties expressed or implied, including but not limited to, any implied warranties
of merchantability or fitness for a particular purpose and in no event shall KONEXX be liable for indirect, incidental, consequential or other
similar damages arising out of any breach of this warranty or otherwise.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
FCC Requirements
Part 68
This device has been granted a registration number by the Federal Communications Commission (FCC), under Part 68 rules and regulations
for direct connection to the telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and
applicable portions followed completely. These instructions must be supplied to the consumer.
1. This equipment complies with Part 68 of the FCC rules. A label located on the outside surface of this equipment contains, among other
information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the
telephone company.
2. As indicated below the suitable jack (USOC connecting arrangement) for this equipment is shown. If applicable, the facility interface
codes (FIC) and service order codes (SOC) are shown.
3. The ringer equivalence number (REN) is used to determine the quantity of devices which may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas,
the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as
determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
4. If this equipment causes harm to the telephone network, the telephone company will notify you in advance. But if advance notice is not
practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the
equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications in
order to maintain uninterrupted service.
6. If trouble is experienced with this equipment, please contact the service center for repair and/or warranty information. If the trouble is
causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the
problem is resolved. User repairs must not be made, and doing so will void the warranty.
7. This equipment cannot be used on coin service provided by the telephone company. Connection to party line service is subject to state
tariffs. (Contact your state public utilities commission for information.) If so required, this device is hearing-aid compatible (EAC).
Part 15 B
FCC WARNING STATEMENT:
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by one or more of the following
measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.

13
Industry Canada (IC) Requirements
LOAD NUMBER: 0.00
NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective operational and safety requirements. The Department does not
quarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. In some
cases, the company's inside wiring associated with a single line individual service may be extended by means of a
certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
User's should ensure for their own protection that electrical ground connections of the power utility, telephone lines and
internal metalic water pipe system, if present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Do NOT attempt to make such connections yourself; contact the appropriate electrical inspection authority or
electrician.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to the
telephone loop used by the device, without overloading. The termination on a loop may consist of any combination of
devices, subject only to the requirement that the total of the Load Numbers of all the devices not exceed 100.