Kontron FlexPAC User manual
FlexPAC™
Portable Add-In Computer
Document Revision 1.0
About this Product
The FlexPAC Portable Add-In Computer is sold by Kontron America’s Mobile Rugged
Division (formerly Dolch Computer Systems.)
About This Manual
This document provides information about the FlexPAC Portable Add-In Computer.
No warranty of suitability, purpose, or fitness is implied. While every attempt has
been made to ensure that the information in this document is accurate, the
information contained within is supplied “as-is” and can change without notice.
Trademarks
FlexPAC is a trademark of Kontron America’s Mobile Rugged Division. All other
product names are trademarks or registered trademarks of their respective holders.
Copyright Notice
Copyright © 2006 Kontron America Mobile Rugged Division.
All rights reserved. No part of this manual may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means (electronic, mechanical,
photocopying, recording, or otherwise), without the written permission of Kontron
America Mobile Rugged Division.
Standards
Kontron America is certified to ISO 9001:2000 & AS9100:2004 standards.
Technical Support
If you are unable to obtain proper use of your FlexPAC, contact Kontron America
Mobile Rugged Division for technical support. To ensure the most efficient technical
support, be prepared to operate your system while discussing the problem with a
technical support representative. Kontron America Mobile Rugged Division
products can be serviced at any of our worldwide Certified Repair Centers. Contact
Kontron America Mobile Rugged Division technical support for the locations.
Technical support lines are available as follows:
You can contact technical support, Monday through Friday, 7:30 am to 5:00 pm,
Pacific Standard Time (excluding holidays).
Kontron America Mobile Rugged Division
Toll Free 1.800.995.7579
Telephone 1.510.661.2220
Fax 1.510.490.2360
If you have technical questions or need assistance in identifying or solving a
problem, the technical support department can assist you with your problems and
provide you with the technical information you require. To ensure the most efficient
technical support, please be prepared to operate your system while discussing the
problem with a technical support representative.
When you call technical support please have the following information ready:
hSerial number of your system
hModel name of your system
hType and version of your operating system
hType and version of your software program
hPeripheral devices connected to your system
hWhat messages, if any, are on the screen
Customer Support
The Kontron America Mobile Rugged Division customer service department will
provide assistance for most of your non-technical needs. To obtain upgrade
quotations, purchase replacement or spare parts, extended warranties and RMA
Return Instructions
If you need to ship your unit back to Kontron for service or repair, please contact
technical support for a Return Material Authorization (RMA) number. Have your
serial number available and the reason for the return when requesting a RMA
number. Kontron products can also be serviced at our worldwide Certified Repair
Centers. Contact Kontron technical support for the locations.
You can also request a RMA number by visiting our Web site at www.kontron.com.
Please contact Kontron America Mobile Rugged Division customer service prior to
shipping any unit back to Kontron America Mobile Rugged Division for service.
Should it be confirmed by service that it is necessary to return your unit back to
Kontron America Mobile Rugged Division for servicing, please pack your unit in the
original shipping container. If the original shipping container is no longer
available, the unit must be securely packed to prevent damage during shipment.
You must obtain a RMA number from customer service prior to shipment. The serial
number of your unit and the RMA number must accompany the returned unit.
Limited Warranty
Kontron America Mobile Rugged Division warrants this product against any defects
in material or workmanship, providing the serial number appears on the product
and it is originally configured by the factory.
Terms of the Limited Warranty is as follows:
1. Labor Charges: For a period of two (2) years from the date of original purchase,
there will be no labor charges for repairing the defective product. For confirmation
of warranty and registration of product, please complete the Warranty Registration
Card for your FlexPAC and return it to Kontron America Mobile Rugged Division.
2. Charges for Replacement Parts: For a period of two (2) years from the date of
purchase, Kontron America Mobile Rugged Division will supply, at no charge, new
or rebuilt replacement parts for any defective parts. If failure of the product has
resulted from accident, abuse or misapplication Kontron America Mobile Rugged
Division shall have no responsibility under this Limited Warranty.
Purchaser’s Exclusive Remedies During the warranty period, your exclusive remedy
for a defective product is the repair or replacement, at Kontron America Mobile
Rugged Division’s option, of the defective part.
KONTRON AMERICA MOBILE RUGGED DIVISION’S LIABILITY TO YOU, THE ORIGINAL
PURCHASER, FOR ANY CLAIM, LOSS, DAMAGE OR EXPENSES OF ANY KIND,
(INCLUDING ATTORNEY’S FEES), RESULTING FROM OR IN CONNECTION WITH, GOODS
OR ANY DEFECT, REPAIR, REPLACEMENT, NEGLIGENCE OR ANY OTHER CAUSE
WHATSOEVER, REGARDLESS OF FORM OR ACTION, SHALL IN NO EVENT EXCEED THE
ACTUAL CASH AMOUNT RECEIVED BY KONTRON FOR SAID DEFECTIVE PART.
Limitations of Liability
Neither Kontron America Mobile Rugged Division nor anyone else who has been
involved in the creation, production or delivery of this Product shall be liable for
any direct, indirect, consequential or incidental damages, (including without
limitation damages for loss of business profits, business interruption, loss of
business information, and the like), arising out of the use of, or inability to use this
Product even if Kontron has been advised of the possibility of liability for
consequential or incidental damages, the above limitations may not apply to you.
Disclaimer of Other Warranties
THE ABOVE ARE THE ONLY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
including but not limited to, the implied warranties of merchantability and fitness
for a particular purpose, that are made by Kontron America Mobile Rugged Division
on this Kontron product. No oral or written information or advice given by Kontron
America Mobile Rugged Division, its resellers, distributors, agents or employees
shall create a warranty or in any way increase the scope of this limited warranty,
and you may not rely on any such information or advice.
Peripherals and Modifications
Kontron America Mobile Rugged Division cannot and does not make any warranties,
express or implied, with respect to unauthorized modifications to goods or
configurations of goods which differ from those specified by Kontron America
Mobile Rugged Division. No warranty is provided and we assume no liability for
damage from assembly, abuse, negligence, accident, loss or transit.
This is a complete statement of our warranty and it cannot be varied or modified,
supplemented or construed by trade, usage, practice, parties, custom or sample
and cannot in any way be modified.
Extended Warranty
Kontron America Mobile Rugged Division also provides extended service contracts.
For more information about extended service contracts, contact our Customer
FCC Warning
This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the manufacturer’s instruction manual, may
cause harmful interference with radio communications. This equipment has been
tested and found to be within the limits for a Class A digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference
at your expense.
EN 55022 Warning
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Caution
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
To meet FCC requirements, shielded cables are required to connect the device to
another Class A certified device.
Manual Part Number
85-1002-0121 Rev C
TABLE OF CONTENTS
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1
Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2
Supplied Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2
Features of the FlexPAC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.8
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.9
Keyboard Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.13
Cursor Control Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.14
Keyboard Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.15
I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.16
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.19
External Monitor Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.19
External Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.19
Powering On the FlexPAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.20
Bypassing the Memory Test . . . . . . . . . . . . . . . . . . . . . . . . . . 1.20
Adjusting the Display Viewing Angle . . . . . . . . . . . . . . . . . . . 1.22
Nylon Carrying Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.22
Audio Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.23
Volume Control Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . 1.23
SYSTEM DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1
USB 2.0 Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2
Drivers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2
Intel Chipset Software Installation Utility . . . . . . . . . .. . . . . . . . 2.2
Intel Application Accelerator . . . . . . . . . . . . . . . . . . . . . . . . . 2.3
Windows NT 4.0 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4
Installing Windows NT 4.0 VGA Drivers . . . . . . . . . . . . . . . . . 2.4
Installing Windows NT 4.0 PCI Ethernet Drivers . . . . . . . . . . . 2.5
SigmaTel AC97 Audio Drivers for Windows NT 4.0 . . . . . . . . 2.6
Windows 2000/XP Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 2.7
Installing Windows 2000/XP VGA Drivers . . . . . . . . . . . . . . . . 2.7
Installing Windows 2000/XP Intel Pro LAN Drivers . . .. . . . . . 2.8
Installing SigmaTel AC97 Audio Drivers for Windows 2000/XP . . 2.9
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1
The BIOS Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1
Starting Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
■ Table of Contents
i
Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2
Using Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3
In Case of Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.4
Standard CMOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.7
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.7
Primary/Secondary Master and Slave . . . . . . . . . . . . . . . . . . . 3.8
Drive A/Drive B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.9
Halt On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.9
Advanced BIOS Features Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10
Virus Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.11
CPU L1 and L2 Cache. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.12
Quick Power-On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . 3.12
First/Second/Third Boot Device . . . . . . . . . . . . . . . . . . . . . . . 3.12
Boot Other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.12
Swap Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.12
Boot Up Floppy Seek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13
Boot Up NumLock Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13
Gate A20 Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13
Typematic Rate Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13
Typematic Rate (Characters Per Second) . . . . . . . . . . . . . . . . . 3.13
Typematic Delay (Msec) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13
Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.14
APIC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.14
MPS Version Control for OS . . . . . . . . . . . . . . . . . . . . . . . . . . 3.14
OS Select for DRAM > 64MB . . . . . . . . . . . . . . . . . . . . . . . . . 3.14
Report No FDD for Win 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.14
Small Logo (EPA) Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.14
Advanced Chipset Features Setup . . . . . . . . . . . . . . . . . . . . . . . . . 3.15
DRAM Timing Selectable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.15
CAS Latency Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16
Active to Precharge Delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16
DRAM RAS# to CAS# Delay . . . . . . . . . . . . . . . . . . . . . . . . . 3.16
DRAM R AS# Precharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16
DRAM Data Integrity Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16
Memory Frequency For . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16
System BIOS Cacheable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
Video BIOS Cacheable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
Memory Hole at 15MB - 16MB . . . . . . . . . . . . . . . . . . . . . . . 3.17
Delayed Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
AGP Aperture Size (MB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
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Delay Prior to Thermal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
ICH2 ISA Enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
Integrated Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.18
On Chip Primary/Secondary PCI IDE. . . . . . . . . . . . . . . . . . . . 3.18
IDE Primary & Secondary Master/Slave PIO . . . . . . . . . . . . . . 3.19
IDE Primary & Secondary Master/Slave UDMA . . . . . . . . . . . 3.19
USB Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19
USB Keyboard Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19
AC97 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19
Initial Display First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20
IDE HDD Block Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20
On Board FDC Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20
On Board Serial/Parallel Port. . . . . . . . . . . . . . . . . . . . . . . . . . 3.20
UART Mode Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.21
UR2 Duplex Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.21
Parallel Port Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.21
Power-On After Power Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.21
Midi Port Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.21
Midi Port IRQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.21
Power Management Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.22
ACPI Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.22
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.23
Video Off Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.23
Video Off in Suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.23
Suspend Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.23
Modem Use IRQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
Suspend Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
HDD Power Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
Power On By Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
Wake Up By PCI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
Resume By Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
Date of Month Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.24
Time (HH:MM:SS) Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.25
Reload Global Timer Events . . . . . . . . . . . . . . . . . . . . . . . . . . 3.25
PnP/PCI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.26
Frequency/Voltage Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.27
CPU Clock Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.27
Auto Detect PCI Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.27
Spread Spectrum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.27
PnP OS Install . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.28
Reset Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.28
Resources Controlled By . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.28
IRQ Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.28
DMA Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.28
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PCI/VGA Palette Snoop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.28
Supervisor or User Password Setting . . . . . . . . . . . . . . . . . . . . . . . 3.29
Load Fail-Safe Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.30
Load Setup Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.30
Save and Exit Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.30
Exit Without Saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.30
DISPLAY AND DRIVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1
The Flat-Panel Display (TFT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1
Display Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2
Connecting a CRT Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2
Removable Hard Disk Drive Option . . . . . . . . . . . . . . . . . . . . . . . 4.3
Removing/Installing the Optional Removable HDD . . . . . . . . 4.3
Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5
How to Use the CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6
Loading and Removing a CD-ROM Disk. . . . . . . . . . . . . . . . . 4.6
The CD-ROM Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.9
Manual Ejection of the CD-ROM Disk . . . . . . . . . . . . . . . . . . 4.9
EXPANDING THE FLEXPAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.1
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.1
Opening Up the FlexPAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Removing the Outer Casing . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Add-In Card Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.4
Card Retaining Foam Blocks . . . . . . . . . . . . . . . . . . . . . . . . . . 5.4
Add-In Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.4
Optional PCMCIA Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10
MAINTENANCE & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . 6.1
Handling the FlexPAC and It’s Components . . . . . . . . . . . . . . . . . 6.1
Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2
Connectors and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.3
Flat-Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.3
Cleaning the FlexPAC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4
Cleaning the Flat-Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4
Cleaning the Fan Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.5
Troubleshooting the FlexPAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7
Typical Startup Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7
Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.8
Conflicting Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.9
General Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10
BIOS Beep Codes and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 6.11
POST Test Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.12
POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.14
■Table of Contents
iv
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.14
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.15
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.17
System Fails to Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.17
System Fails to Boot From the Hard Drive . . . . . . . . . . . . . . . . 6.18
Add-In Card Fails to Work Properly . . . . . . . . . . . . . . . . . . . . . 6.18
Software Application Program is Not Working . . . . . . . . . . . . . 6.19
CD-ROM Fails to Work Properly . . . . . . . . . . . . . . . . . . . . . . . 6.20
Floppy Disk Drive Fails to Work Properly. . . . . . . . . . . . . . . . . 6.20
Flat-Panel Fails to Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.22
Printer Fails to Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.22
Mouse Fails to Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.23
Battery Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.23
.
APPENDIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.1
External Ethernet Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.2
External VGA CRT Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.3
I/O Port Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.4
Interrupt Request Lines (IRQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.5
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.6
Flat-Panel Display Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . A.7
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.8
Standard Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.8
Output Per Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.9
Flat-Panel Display Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . A.10
■ Table of Contents
v
1
Getting Started
GETTING STARTED
Component Identification
The high powered FlexPAC (Flexible Portable Add-In Computer) is a space
efficient system with substantial expansion capabilities in a convenient, all-in-one
package. Versatile and rugged, this portable computer can be used in
harsh conditions and industrial environments. And, it offers an almost infinite
number of configurations, depending on the user’s needs. The FlexPAC
supports a wide range of applications and is fully compatible with hardware
devices and software products designed for IBM PC/AT personal computers.
This chapter will give you an overview of the components and features
designed into the FlexPAC. It will help you get started and provide
information and procedures for operating your new system.
Options and Accessories
Hard Disk Drive
• Upgrade to 80GB EIDE Hard Disk Drive
Removable Hard Disk Drive
• 2.5 inch, up to 40GB
CD-RW
• Upgrade to CD-RW with SW
PCMCIA/CardBus
• Two Type II or One Type III slot configurations
Memory
• Upgrade to 2GB
Travel Case
• Heavy Duty Transit Case with wheels/collapsible pull handle
Extended Warranty
• 3 years Parts and Labor (25 to 36 months)
1 ■Getting Started
1.1
Unpacking
Your system comes securely packaged in a sturdy cardboard shipping carton.
Upon receiving your computer, open the carton and carefully remove the
contents.
As you unpack your unit, be sure to inspect it for any shipping damage. Also
check the packing material to ensure that you have found all of the proper
cables and accessories. Check your items against the original order to make
sure that all of the items have arrived.
If any items or supplied accessories are missing or you have received a
damaged unit or device, call Kontron Customer Service at 1.800.995.7579 or
go to Kontron.com to contact technical support. If the damages are the result
of shipper mishandling, you need to file a claim against the carrier who
delivered your unit. In this case, save all of the shipping material and
paperwork and immediately contact the shipping firm for information on how
to file a claim. NOTE: Save the shipping materials and the reusable shipping
carton, in the event you want to ship or store the computer in the future.
Supplied Accessories
The following basic items should accompany your FlexPAC. Since some
Kontron computers are built to individual specifications and needs, the
listed accessories and items may vary.
• Power Cord
• Drivers/User Manual CD
• Operating System Software (if purchased)
• Foam Block (add-in card retainer)
• Soft Carrying Case
• Warranty Card
1 ■ Getting Started
1.2
Figure 1.1 Features of the FlexPAC
1. Flat-Panel Display
2. Power LED
3. Hard Disk Drive LED
4. Stereo Speakers (2 each)
5. Keyboard
6. Embedded Touchpad
7. Keyboard Adjustment Feet (2 each)
8. System Tilt Feet (2 each)
9. Cover Grill
10. Expansion Slot Openings
1 ■Getting Started
1.3
Figure 1.2 Features of the FlexPAC
11. Keyboard Release Button (2 each)
12. I/O Ports/Audio Jacks
13. Optional Removable Hard Disk Drive
14. Corner Bumpers (4 each)
15. Power Switch/Power Receptacle
1 ■Getting Started
1.4
Figure 1.3 Features of the FlexPAC
16. Carrying Handle
17. Cover Grill
18. Optional PCMCIA CardBus Slots
19. CD-ROM or (Optional CD-RW, DVD or DVD-CD-RW)
20. Floppy Disk Drive
1 ■Getting Started
1.5
Features of the FlexPAC
1. Flat-Panel Display - FlexPAC has a 14.1 inch XGA 1024 x 768 active
matrix, color display.
2. Power LED - The green colored LED illuminates when the FlexPAC is
powered “On.”
3. Hard Disk Drive LED - The red colored LED indicates hard disk drive
access.
4. Stereo Speakers - Two internal speakers located on the front panel,
provide stereo sound for the FlexPAC.
5. Keyboard - The 104/105-key keyboard, with an embedded touchpad,
closes up against the flat-panel display for easy storage and protects the
display during transportation.
6. Embedded Touchpad - An integrated touchpad eliminates the need for
a mouse device.
7. Keyboard Adjustment Feet - Use the two adjustment feet to modify
the angle of the keyboard.
8. System Tilt Feet - Two system tilt feet, located on the bottom of the
unit, sets the viewing angle of the FlexPAC.
9. Fan Filter Cover - Remove the fan filter cover to access the washable
air filter.
10. Expansion Slot Openings - The expansion slot openings provide access
to the I/O ports on the installed add-in cards. There are four available PCI
slots.
11. Keyboard Release Buttons - These two buttons release the keyboard
from the front of the unit.
12. I/O Ports/Audio Jacks - The FlexPAC provides a parallel port, 2 serial
ports, 2 USB ports and 3 audio jacks on the rear panel.
1 ■Getting Started
1.6
13. Removable Hard Disk Drive - The FlexPAC can be equipped with an
optional removable hard disk drive.
14. Corner Bumpers - Four shock absorbing corner bumpers provide added
protection during transport of the portable FlexPAC.
15. Power Switch/Power Receptacle - The “On/Off” power switch and the
power cord receptacle are located on the side panel to the right of the
display.
16. Carrying Handle - A convenient carrying handle for easy transport and
handling is provided on the FlexPAC.
17. Cover Grill - Remove the fan filter cover to access the washable
air filter.
18. PCMCIA/CardBus Slot - The FlexPAC can be equipped with an
optional PCMCIA/CardBus slot that accepts either two type II or one
type III PC cards.
19. CD-ROM - The FlexPAC comes standard with a multi-speed super slim
CD-ROM or an optional CD-RW.
20. Floppy Disk Drive - A 1.44MB, 3.5 inch floppy disk drive is standard
on the FlexPAC.
1 ■Getting Started
1.7
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