Kontron KOPS800 User manual

Kontron OPS-compliant Media Player KOPS800 &
Digital Signage Evaluation Kit (DSEK-12)
Document Revision 1.0

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» Table of Contents «
1User Information............................................................................... 4
1.1 About This Document ................................................................................................................... 4
1.2 Copyright Notice ........................................................................................................................... 4
1.3 Trademarks................................................................................................................................... 4
1.4 Standards...................................................................................................................................... 4
1.5 Technical Support......................................................................................................................... 5
2Introduction....................................................................................... 6
2.1.1 Kontron modular digital signage solutions benefits..................................................................... 6
3Guidelines for Safe Use.................................................................... 7
4Product Specifications...................................................................... 8
4.1 Models........................................................................................................................................... 8
4.2 Chassis ......................................................................................................................................... 8
4.3 Memory and hard drive................................................................................................................. 8
4.4 Wireless ........................................................................................................................................ 8
4.5 Audio and video............................................................................................................................ 8
4.6 CPU............................................................................................................................................... 8
4.7 I/O connectors............................................................................................................................... 9
4.8 Power rating.................................................................................................................................. 9
4.9 Environment.................................................................................................................................. 9
4.10 System Cooling............................................................................................................................. 9
4.11 In-box Documentation................................................................................................................. 10
5Getting Started ............................................................................... 11
5.1 Included with Kontron OPS-compliant media player KOPS800................................................. 11
5.2 Knowing your Kontron OPS-compliant media player KOPS800 ................................................ 11

Step 1: Hold the media player as shown............................................... 12
5.3 Connection to external equipment.............................................................................................. 13
5.3.1 Front panel connections............................................................................................................ 13
5.4 Installing the Antenna ................................................................................................................. 14
6BIOS............................................................................................... 15
6.1 UEFI BIOS .................................................................................................................................. 15
6.2 Boot Loader Support................................................................................................................... 15
6.3 BIOS Operation & Adding Drivers ..............................................................................................15
6.4 Determining the BIOS Version.................................................................................................... 15
6.5 Changing the BIOS..................................................................................................................... 16
6.6 Start AMI® Aptio Setup Utility..................................................................................................... 16
7Trouble shooting: KOPS800........................................................... 17
7.1 Resetting the System.................................................................................................................. 17
7.2 Problems Following Initial System Installation............................................................................ 17
7.2.1 First Steps Checklist.................................................................................................................. 17
7.3 Hardware Diagnostic Testing...................................................................................................... 18
7.3.1 Confirming the Operating System Load .................................................................................... 18
7.4 Specific Problems and Corrective Actions.................................................................................. 18
7.5 Power Light does not Light ......................................................................................................... 18
7.5.1 No Characters Appear on Screen ............................................................................................. 19
7.5.2 Characters are Distorted or Incorrect........................................................................................19
7.5.3 Cannot connect to a Kontron OPS-compliant media player KOPS800 using Ethernet
Connector.............................................................................................................................................. 19
7.5.4 Diagnostics Pass but the Connection Fails............................................................................... 19
7.5.5 Cannot connect to a Kontron OPS-compliant media player KOPS800 using Wi-Fi ................. 19
7.5.6 Problems with Newly Installed Application Software................................................................. 20
7.5.7 Problems with Application Software that Ran Correctly Earlier ................................................ 20
8DSEK-12 (Digital Signage Evaluation Kit)...................................... 21
8.1 Contents of the DSEK-12............................................................................................................ 21
8.2 DSEK-12 Assembly diagram ...................................................................................................... 22
8.3 DSEK-12 Drawing....................................................................................................................... 23

8.4 Front panel connections for DSEK-12........................................................................................ 24
8.5 Rear panel connections for DESK-12.........................................................................................25
8.6 Antennas..................................................................................................................................... 26
8.7 Power Supply.............................................................................................................................. 26
8.8 In-box Documentation................................................................................................................. 26
8.9 Installing the Antenna ................................................................................................................. 26
8.10 Installing the power supply (power brick).................................................................................... 27
8.11 DSEK-12 Evaluation Software.................................................................................................... 27
8.11.1 DSEK-12 Menu.......................................................................................................................... 28
8.11.2 Windows® Embedded POSReady 7......................................................................................... 28
8.11.3 Flypaper and Intel® AIM Suite................................................................................................... 29
8.11.4 Scala Software........................................................................................................................... 34
8.12 Removing Kontron OPS-compliant media player KOPS800 from DSEK-12.............................. 36
8.13 Troubleshooting: DSEK-12......................................................................................................... 37
9Warranty......................................................................................... 41
10 Revision History.............................................................................. 42
Appendix A: Safety Information ............................................................. 43
A.1 Emissions Disclaimer...................................................................................................................... 43
A.2 Intended Uses................................................................................................................................. 43
10.1.1 Temperature and Ventilation..................................................................................................... 43
A.3 Safety Cautions............................................................................................................................... 44
Appendix B: Regulatory and Certification Information........................... 46
B.1 Product Regulatory Compliance ..................................................................................................... 46
10.1.2 Product Safety Compliance....................................................................................................... 46
10.1.3 Product EMC Compliance - Class B Compliance ..................................................................... 46
10.1.4 Certifications/Registrations/Declarations................................................................................... 46
B.2 Electromagnetic Compatibility Notices FCC (USA) ........................................................................ 46
B.3 European Community Compliance Statement................................................................................ 47
B.4 Exposure to Radio Frequency Energy............................................................................................ 47
B.5 Additional Information ..................................................................................................................... 48

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1 User Information
1.1 About This Document
This document provides information about products from Kontron and/or its subsidiaries. No warranty of
suitability, purpose, or fitness is implied. While every attempt has been made to ensure that the
information in this document is accurate, the information contained within is supplied “as-is” and is
subject to change without notice.
For the circuits, descriptions and tables indicated, Kontron assumes no responsibility as far as patents or
other rights of third parties are concerned.
1.2 Copyright Notice
Copyright © 2012 Kontron America
All rights reserved. Information in this document is subject to change without notice. Kontron America Inc. reserves
the right to change the technical specifications or functions of its products, or to discontinue the manufacture of any
of its products or to discontinue the support of any of its products, without any written announcement and urges its
customers to ensure, that the information at their disposal is valid.
Kontron America Inc. has attempted to verify all information in this manual as of the publication date. We assume no
responsibility for any errors that may appear in this guide.
1.3 Trademarks
Kontron is trademark or registered trademark of Kontron AG.
The following lists the trademarks of components used in this product.
»Microsoft is a registered trademark of Microsoft Corporation.
»Intel is a registered trademark of Intel Corporation
»All other products and trademarks mentioned in this manual are trademarks of their respective
owners.
1.4 Standards
Kontron is certified to ISO 9000 standards.

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1.5 Technical Support
Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We
are committed to making our product easy to use and will help you use our products in your systems.
Please consult our Web site at http://www.kontron.com/support for the latest product documentation,
utilities, drivers and support contacts.

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2 Introduction
Kontron offers media players and a digital signage evaluation kit. The Kontron media player KOPS family provides
the OEM with a ready-todeploy platform that is open pluggable specification (OPS)-complaint. The Digital Signage
Evaluation Kit (DSEK) solutions are designed for rapid prototyping of digital signage solutions.
The DSEK was developed in collaboration with Intel and Microsoft. The DSEK-12 brings multiple technologies and
capabilities together in a pre-loaded and validated system that aims to simplify the process of developing more
enticing signage solutions. This evaluation kit includes a Kontron OPS-compliant media player KOPS800 and pre-
configured content creation software and content management software along with Microsoft OS options for a 180
day evaluation period. The Kontron OPS-compliant media player KOPS800 can be used as part of the DSEK-12
easily supporting a wide variety of displays, or it can be removed from the DSEK-12 and dropped in to an OPS-
compliant display. This flexibility is ideal for development and testing of digital signage applications on various
display technologies.
2.1.1 Kontron modular digital signage solutions benefits
•Intel® Open Pluggable Specification (OPS) V1.0 Compliant Media Player
•Supports Intel® Core™ i5/ i7 processors (Ivy Bridge)
•Pre-validated with Intel® AIM Suite software
•Effortless integration for optimized time to market

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3 Guidelines for Safe Use
These guidelines are intended for your safety. Please read this safety information carefully before using the product.
1/ Always treat your product with care
2. Do not expose your product to liquid or moisture or humidity
3/ Do not expose your product to high temperature
3/ Do not expose your product to open flame
4/ Do not drop, throw or bend your product
5/ Do not attempt to disassemble or modify your product
6/ Do not use your product in an area where a potential explosive atmosphere exist
7/ Turn off the electrical power before connecting or disconnecting any cables.
8/ The socket-outlet shall be installed near the equipment and shall be easily accessible
9/
10/
标识含义：加贴该标识的设备仅按海拔2000m进行安全设计与评估，因此
，仅适用于在海拔2000m
标识含义：加贴该标识的设备仅按非热带气候条件进行安全设计与评估，
因此，仅适用于在非热

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4 Product Specifications
4.1 Models
OPS-compliant Media Player KOPS800
KOP827i5-000 – OPS1.0_ System Level Kit – 2.7GHz (for OPS fan)
KOP827i7-000 – OPS1.0_ System Level Kit – i7-1.7GHz (for OPS fan less)
Digital Signage Evaluation Kit: DSEK-12
DSEK827i5-000 - DSEK12_ System Level Kit - 2.7GHz (with fan)
DSEK817i7-000 - DSEK12_ System Level Kit - i7-1.7GHz (without fan)
4.2 Chassis
•EG Steel / aluminum
•OPS-compliant Media Player Dimensions: 118 x 200 x 30 mm
•DSEK-12 Dimensions: 183 x 175 x 30 mm
4.3 Memory and hard drive
•RAM: 4/8 GB DDR2
•SATA: 80 GB
4.4 Wireless
•Built-in WiFi: 802.11 a/b/g/n (2.4GHz/5GHz)
•(Option) Built-in 3G modem : WCDMA/HSPA 850/900/1900/2100
4.5 Audio and video
•HDMI port for HD video out
•Analog audio in/ output
4.6 CPU
•Intel® Core i5-3610ME 2x2.7GHz, 35W or

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•Intel® Core i7-3517UE 2x1.7GHz, 17W
4.7 I/O connectors
Front
•1x RJ45
•2X USB3.0
•1x HDMI
•1x 3.5mm jack line in and 1x 3.5mm jack line out
Rear
•2 x USB 2.0
•1x USB3.0
•1x HDMI
•1x DP
•1xRS232
•1x line out
•15V DC power -in
4.8 Power rating
•15V DC, 6A
•(Adaptor: Input: 90~260V, 47~63Hz ac. Output 15V DC, 6A)
4.9 Environment
•Operation temperature: 0 ~40 deg C
4.10 System Cooling
The system is either active or passively cooled based on the SKU selected. There are no system fans in the
passively cooled SKU. It is important that the Kontron OPS-compliant media player KOPS800 have adequate
ventilation so be careful when mounting the system to not block the vents on the label side of the system.

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4.11 In-box Documentation
Documentation available in the box includes an Out-of-Box guide and Errata (as applicable). See the downloads
section of the Kontron OPS-compliant media player KOPS800 or DSEk-12 product page on www.kontron.com.
The latest version of this manual and the Out-of-box Guide can be obtained at:
Out-of-box Guide: http://www.Kontron.com/dsek12/outofboxguide
User Manual: http://www.Kontron.com/dsek12/usermanual

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5 Getting Started
5.1 Included with Kontron OPS-compliant media player KOPS800
When you receive your Kontron OPS-compliant media player KOPS800 you will receive the system and
an antenna. Since the Kontron OPS-compliant media player KOPS800 is powered by the display once
inserted there is no separate power supply or cable. Always check the Kontron website for the most
recent documentation.
5.2 Knowing your Kontron OPS-compliant media player KOPS800
•Power button: The button allows you to turn your device ON and OFF. The blue indicator LED lights
when the device is turned on
•Status LEDs: Indicates the system status of the device
•Audio in Jack: It is designed to connect an external microphone for video conferencing, voice
narration, audio recording, and multimedia applications
•R/L audio out Jack: It allows you to hear audio after connecting external speakers
•DC Input Jack: 12V/15V DC input via AC adapter or internal connector
•LAN port: The eight pins RJ-45 LAN port supports a standard Ethernet LAN cable for network
connection.
•HDMI Ports: To connect an external HDMI monitor
•USB Ports: The USB (Universal Serial Bus) ports are compatible with USB 2.0 or USB 3.0 devices
•Wireless LED: When the built in WLAN is enabled the LED lights turn on.
•DP port: It provides DP video signal output
•RS232 port: It provides serial communication
•Remote control

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Inserting the OPS-compliant Media Player KOPS800 into an OPS-compliant Display
Step 1: Hold the media player as shown
Step 2: Plug into an OPS-compliant
video display panel
Step 3: This is how the Kontron OOPS-compliant media player KOPS800 will look once inserted into the display
panel.

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5.3 Connection to external equipment
5.3.1 Front panel connections
Connect all the appropriate devices to their corresponding sockets as shown below
LAN
Stereo
speaker
HDMI
monitor
USB
3.0
USB
3.0
Stereo
microphone
3G (option)
Antenna
Connector
Wi-Fi
Antenna
Connector
Power
button

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Turn the power “on” either by pressing the power button or using the remote controller. The blue power-on light will
turn on
5.4 Installing the Antenna
To install the antenna, remove it from the plastic cover and screw it into the appropriate antenna connectors.
WARNING: The antennas supplied with the kit are the only antennas approved to be used with the device. Use of
any other antennas will void the regulatory approvals.

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6 BIOS
6.1 UEFI BIOS
The Kontron OPS-compliant media player KOPS800 uses a UEFI BIOS version 2.2 compliant with a boot loader.
Some of the benefits of the Kontron OPS-compliant media player KOPS800 include:
•Fast boot
•Static boot device override
•Support of LED, Push Button, GPIO bits through ACPI Tables
•You can update the Firmware using a Flash utility.
6.2 Boot Loader Support
The boot loader is the power up firmware that loads first “main” executable block of code (bare bones BSP). The
boot loader supports the following:
•USB-Keyboard during boot
•Booting from HDD/SDD connected to SATA or USB port
•Booting from Optical drive connected to SATA port
•Booting from either MicroSD
•Support Custom settings saved with Password
•Change boot order sequence by pressing hardware button at power on.
•Ability to update the BIOS/Firmware from the BIOS EFI Shell & DOS, Linux command line utility.
•Ability to save BIOS Configuration into a persistent Store USB/SATA/MicroSD. Through BIOS EFI
•Ability to load and save BIOS Configuration into a persistent Store USB/SATA/MicroSD. Through BIOS EFI
Shell or DOS, Linux CLI
•Serial Port Redirection through USB7
•Com port redirection to USB Port
6.3 BIOS Operation & Adding Drivers
The Kontron OPS-compliant media player KOPS800 uses the Kontron COMe-bIP6 COM Express basic form factor
pin-out type 6 computer-on-module. Please refer to the user’s manual for that board to better understand standard
BIOS operation and how to make changes. The computing board uses the AMI® Aptio, which is located in an
onboard SPI serial flash memory. You can update the Firmware using a Flash utility.
6.4 Determining the BIOS Version
The AMI® Aptio version is displayed in the main menu of the setup utility.
» BIOS Vendor: American Megatrends
» Core Version: x.x.x.x

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» BIOS Date: mm/dd/yyyy hh:mm:ss
» BIOS Version: NTC1RXXX
6.5 Changing the BIOS
The Aptio Setup Utility changes system behavior by modifying the Firmware configuration. The setup program uses
a number of menus to make changes and turn features on or off.
Functional keystrokes in POST:
Enter Setup
Enter Setup
Boot Menu
6.6 Start AMI® Aptio Setup Utility
To start the AMI® BIOS setup utility, press <DEL> or <F2> when the following string appears during boot up.
Press <DEL> to enter Setup
The Info Menu then appears.
The Setup Screen is composed of several sections: Setup Screen Location Function
Menu Bar Top Lists and selects all top level menus.
Legend Bar Right side Bottom Lists setup navigation keys.
Item Specific Help Window Right side Top Help for selected item.
Menu Window Left Center Selection fields for current menu.
Please refer to the COMe-bIP6 User Manual for additional BIOS screen data and details on making changes. See:
http://us.kontron.com/products/computeronmodules/com+express/com+express+basic/comebip.html

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7 Trouble shooting: KOPS800
This chapter helps you identify and solve problems that might occur while you are using the Kontron OPS-compliant
media player KOPS800.
For any issue, first ensure you are using the latest firmware and files. Available firmware upgrades include updates
for BIOS and the baseboard management controller (BMC). Go to
http://us.kontron.com/products/systems+and+platforms/ops+platforms+for+digital+signage/kops800.html,
click on downloads, BIOS for information about the latest updates. In addition to the Kontron OPS-compliant Media
Player KOPS800 firmware and files, also update any drivers used for components you have installed in your system,
such as video drivers, network drivers, etc. drivers.
If you are unable to resolve your Kontron OPS-compliant media player KOPS800 problems on your own, see
Kontron customer support for assistance.
7.1 Resetting the System
Before going through in-depth troubleshooting, first attempt to reset your system using one of the methods below.
To do this: Press:
Soft boot reset to clear the system memory and reload the operating system <Ctrl+Alt+Del> from the
local keyboard connected
to the KOPS800 system
Clear system memory, restart power-on self start test (POST), and reload the
operating system Reset button
Cold boot reset. Turn the system power off and then on. This clears system
memory, restarts POST, reloads the operating system, and halts power to all
peripherals
Power on/off
7.2 Problems Following Initial System Installation
Problems that occur at initial system startup are usually caused by an incorrect installation or configuration.
Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application,
see “Problems with Newly Installed Application Software”.
7.2.1 First Steps Checklist
•Is power available at the source?
•Is the Kontron KOPS800 inserted into the display receptacle properly? Check the power cable on
the display and at the power source to ensure that power is able to get to the Kontron KOPS-800.

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•For displays with AC Power Modules, check to ensure power cord is properly plugged into a 5-15R
outlet for 100-120V or a 6-15R outlet for 200-240V
•Are all cables correctly connected and secured?
•Are all peripheral devices installed correctly?
•Are all device drivers properly installed?
•Are the configuration settings made in Setup correct?
•If you are using a different operating system than the ones that are preloaded, is the operating
system properly loaded? Refer to the operating system documentation.
7.3 Hardware Diagnostic Testing
This section provides a more detailed approach to identifying a hardware problem and locating its source.
CAUTION: Turn off devices before disconnecting cables.
Before disconnecting any peripheral cables from the system, turn off the system by unplugging the power cord, and
any external peripheral devices.
1. Turn off the Kontron OPS-compliant media player KOPS800 using the power button. Turn off and disconnect all
external peripheral devices. Disconnect each of devices from the system, except for the keyboard and the video
monitor.
2. Make sure the Kontron OPS-compliant media player KOPS800 is properly inserted into the display. Turn on
both the video display and the KOPS800. Set its brightness and contrast controls to at least two thirds of their
maximum ranges (see the documentation supplied with your video display).
3. This should turn on the system. If the power LED does not light, see Section below, “Power Light does not
Light”.
7.3.1 Confirming the Operating System Load
Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the
operating system. If the operating system prompt does not appear, see “No Characters Appear on Screen”.
7.4 Specific Problems and Corrective Actions
This section provides possible solutions for specific problems:
Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or
authorized dealer for help.
7.5 Power Light does not Light
Check the following:
•Is the KOPS800 properly inserted into the display?
•Is the display turned on?
•For AC, will other items plugged into the same power outlet function correctly?