Kontron AdvancedTCA RTM8020 User manual

RTM8020 User's Guide
Document Revision 1.1
May 2009

i RTM8020 User's Guide
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Kontron is a registered trademark of Kontron. All trademarks, registered trademarks, and trade names used in this user's
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Kontron reserves the right to make changes without notice in product or component design as warranted by evolution in
user needs or progress in engineering or manufacturing technology. Changes that affect the operation of the unit will be
documented in the next revision of this user's guide.
Contact Information: Kontron Canada, Inc.
4555, Ambroise-Lafortune
Boisbriand, Québec, Canada
J7H 0A4
Tel: [phone]
[phone]
Fax: [phone]
E-mail: suppor[email protected]on.com
Kontron Modular Computer GMBH
Sudetenstrasse 7
87600 Kaufbeuren
Germany
[phone]
[phone]
suppor[email protected]

Table of Contents
ii RTM8020 User's Guide
Table of Contents
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
When Working Inside a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Preventing Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Customer Comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Advisory Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Powering Up the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Storing Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Regulatory Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1. Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.3 Board Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.5 Hot-Swap Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.6 Interfacing with the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.6.1 RTM (rear transition module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2. Board Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 USB 2.0 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3 SAS Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4 SAS Hard Drive Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.5 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.6 Redundant MMC Flash & FWUM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Table of Contents
iii RTM8020 User's Guide
2.7 Hardware Management Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.7.1 Sensor Data Record (SDR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.7.2 Hardware Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.7.3 Field Replaceable Unit (FRU) Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.7.4 E-Keying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.7.5 MMC Firmware Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.7.6 MMC Firmware Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.7.7 FWUM Firmware Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.8 Debugging Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.1 IPMI controlled LED (LED3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.8.2 RTM Health (LED2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.8.3 Out of service (LED1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3. Installing the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Board Hot Swap and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1.1 Installing the RTM in the chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.1.2 Removing the RTM from the chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
A. Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
A.1 CONNECTORS AND HEADERS SUMMARY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
A.2 ATCA I/O RTM Connector (P30) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
A.3 USB Port (J2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
A.4 SAS Faceplate Connector (J3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
A.5 SERIAL PORT(J5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
A.6 POST Code Connector (J7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
A.7 SAS Hard Drive Connector (J10). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
B. Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
B.1 IPMC Firmware Update Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
C. Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
C.1 Returning Defective Merchandise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
C.2 When Returning a Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Safety instructions
iv RTM8020 User's Guide
Safety instructions
Before You Begin
Before handling the board, read the instructions and safety guidelines on the following pages to prevent
damage to the product and to ensure your own personal safety. Refer to the "Advisories" section in the
Preface for advisory conventions used in this user's guide, including the distinction between Warnings,
Cautions and Notes.
• Always use caution when handling/operating the computer. Only qualified, experienced,
authorized electronics service personnel should access the interior of the computer. The power
supplies produce high voltages and energy hazards, which can cause bodily harm.
• Use extreme caution when installing or removing components. Refer to the installation
instructions in this user's guide for precautions and procedures. If you have any questions, please
contact Kontron Technical Support
WARNING
High voltages are present inside the chassis when the unit's power cord is plugged
into an electrical outlet. Turn off system power, turn off the power supply, and then
disconnect the power cord from its source before removing the chassis cover. Turning
off the system power switch does not remove power to components.

Safety instructions
v RTM8020 User's Guide
When Working Inside a Computer
Before taking covers off a computer, perform the following steps:
• Turn off the computer and any peripherals.
• Disconnect the computer and peripherals from power sources or subsystems to prevent electric
shock or system board damage. This does not apply to when hot-swapping parts.
• Follow the guidelines provided in "Preventing Electrostatic Discharge" on the following page.
• Disconnect telephone or telecommunications lines from the computer.
In addition, take note of these safety guidelines when appropriate:
• To help avoid possible damage to system boards, wait five seconds after turning off the computer
before removing a component, removing a system board, or disconnecting a peripheral device from
the computer.
• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable
itself. Some cables have a connector with locking tabs. If you are disconnecting this type of cable,
press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before connecting a cable, make
sure both connectors are correctly oriented and aligned.
CAUTION
Do not attempt to service the system yourself, except as explained in this user’s
guide. Follow installation and troubleshooting instructions closely.

Safety instructions
vi RTM8020 User's Guide
Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD
procedure to reduce the risk of damage to components. Kontron strongly encourages you to follow proper
ESD procedures, which can include wrist straps and smocks, when servicing equipment.
Take the following steps to prevent damage from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from its shipping carton, do not remove the
component's antistatic packing material until you are ready to install the component in a
computer. Just before unwrapping the antistatic packaging, be sure you are at an ESD workstation
or grounded. This will discharge any static electricity that may have built up in your body.
• When transporting a sensitive component, first place it in an antistatic container or packaging.
• Handle all sensitive components at an ESD workstation. If possible, use antistatic floor pads and
workbench pads.
• Handle components and boards with care. Don't touch the components or contacts on a board.
Hold a board by its edges or by its metal mounting bracket.
• Do not handle or store system boards near strong electrostatic, electromagnetic, magnetic, or
radioactive fields.

Preface
vii RTM8020 User's Guide
Preface
How to Use This Guide
This user's guide is designed to be used as step-by-step instructions for installation and as a reference for
operation, troubleshooting, and upgrades.
You can find the latest release of this User's Guide at:
http://www.kontron.com or at: ftp://ftp.kontron.ca/support/
For the circuits, descriptions and tables indicated, Kontron assumes no responsibility as far as patents or
other rights of third parties are concerned.
The following is a summary of chapter contents:
• Chapter 1, Product Description
• Chapter 2, Board Features
• Chapter 3, Installing the board
• Appendix A, Connector Pinout
• Appendix B, Software Update
• Appendix C, Getting Help

Preface
viii RTM8020 User's Guide
Customer Comments
If you have any difficulties using this user's guide, discover an error, or just want to provide some feedback,
please send a message to: [email protected]. Detail any errors you find. We will correct the errors
or problems as soon as possible and post the revised user's guide on our Web site. Thank you.
Advisory Conventions
Seven types of advisories are used throughout the user guides to provide helpful information or to alert you
to the potential for hardware damage or personal injury. They are Note, Signal Paths, Jumpers Settings, BIOS
Settings, Software Usage, Cautions, and Warnings. The following is an example of each type of advisory. Use
caution when servicing electrical components.
Disclaimer: We have tried to identify all situations that may pose a warning or a caution condition in this
user's guide. However, Kontron does not claim to have covered all situations that might require the use of a
Caution or a Warning.
Note:
Indicate information that is important for you to know.
Signal Path:
Indicate the places where you can fin the signal on the board.
Jumper Settings:
Indicate the jumpers that are related to this sections.
BIOS Settings:
Indicate where you can set this option in the BIOS.
Software Usage:
Indicates how you can access this feature through software.
CAUTION
Indicate potential damage to hardware and tells you how to avoid the problem.
WARNING
Indicates potential for bodily harm and tells you how to avoid the problem.

Preface
ix RTM8020 User's Guide
Unpacking
Follow these recommendations while unpacking:
• Remove all items from the box. If any items listed on the purchase order are missing, notify
Kontron customer service immediately.
• Inspect the product for damage. If there is damage, notify Kontron customer service immediately.
• Save the box and packing material for possible future shipment.
Powering Up the System
Before any installation or setup, ensure that the board is unplugged from power sources or subsystems.
If you encounter a problem, verify the following items:
• Make sure that all connectors are properly connected.
• Verify your boot devices.
• If the system does not start properly, try booting without any other I/O peripherals attached,
including AMC adapters.
Make sure your system provides the minimum DC voltages required at the board's slot, especially if DC power
is carried by cables.
If you are still not able to get your board running, contact our Technical Support for assistance.
Adapter Cables
Because adapter cables come from various manufacturers, pinouts can differ. The direct crimp design offered
by Kontron allows the simplest cable assembly. All cables are available from Kontron Sales Department.
Storing Boards
Electronic boards are sensitive devices. Do not handle or store device near strong electrostatic,
electromagnetic, magnetic or radioactive fields.